# Print Master — user reviews

> 731 indexed App Store user reviews of Print Master by PHOMEMO PTE. LTD., rated 4.80/5 from 18,176 ratings.

- Source: https://appshunter.io/ios/app/print-master/id1467113436/reviews
- App overview in markdown: https://appshunter.io/ios/app/print-master/id1467113436.md
- Rating breakdown: 5★ 16,603 · 4★ 917 · 3★ 166 · 2★ 97 · 1★ 393

## What do users think of Print Master?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Versatile label creation
- 🚀 Efficient printing
- 👍 Durable labels
- 👍 Convenient and compact

**Cons**

- 🐛 Corrupts file attachments
- 🔒 Spyware concerns
- 🐛 Label sizes don't match
- 🐛 Printer compatibility issues
- 🐛 Printing issues
- 🐛 Saving and loading problems
- 🐛 Slow performance
- 🐛 Lack of features
- 🐛 Unstable app after updates

**Commonly reported bugs**

- App crashes
- Fonts and templates disappearing
- Connectivity issues with printers
- Saving and loading labels not working
- Distorted print preview

**Most requested features**

- Batch printing
- Landscape mode for iPad
- More font and design options
- Customizable label sizes
- Improved label preview and alignment tools
- Offline label saving
- Airprint support

## Newest reviews (10 of 731)

### 2/5 — Money hungry

*2026-08-06, version 5.20.0*

I bought my little machine like 6 years ago. All the cute features were free. Now these people want to charge for little designs that apparently required hard work “to maintain” when it didn’t before. Yall are some money hungry, low rent, heifers, who should be ashamed.

### 4/5 — Love this but needs improvement

*2026-08-01, version 5.20.0*

I use this for my small business,  great options and I love the AI picture!  My only issue is I print labels and some don’t print perfectly and I need to alter the printing the vertical and horizontal and I wish it would save it when I save the label.  But it save it for every print which makes me loose money because I end up reprinting  until I figure out the sweet spot.  If I’m paying VIP this should be a given!

### 4/5 — Great gadget

*2026-07-28, version 5.20.0*

Easy to set up and use, helps organise the home

### 2/5 — Too many clicks.

*2026-07-25, version 5.20.0*

Too many clicks between labels. I takes 8 clicks after inputting one label to printing out the next one.

### 1/5 — Obligation de prendre un abonnement

*2026-07-10*

J’ai l’imprimante depuis plus d’un an et j’utilise l’appli gratuitement comme c’était prévu lors de l’achat de cet appareil. Hélas depuis hizr, sans abonnement il. Est plus possible le d’imprimer!!! Ce que j’appelle une arnaque !!!

### 5/5 — ❤️❤️❤️❤️

*2026-07-07, version 5.20.0*

❤️❤️❤️❤️❤️

### 1/5 — After two years of using this, the app turned into nonstop paywall

*2026-07-07, version 5.20.0*

I can’t use this app anymore without nonstop, paywall and ads when I first got it. It was great now I can’t even use my regular saved labels without them being turned into pay to use. I can’t wait to find a different label maker. I refuse to buy something and then I have to pay to use it. It’s double dipping. And it’s predatory.

### 1/5 — Between App and Printer

*2026-07-05, version 5.20.0*

I don’t know where the problem lies. But when I print anything it feeds 5 more blank labels after the printed one. It’s ridiculous and wasteful.

### 5/5 — The BEST

*2026-07-02, version 5.20.0*

Best little label maker for the price. The text, border, image options on the app are extensive and a nice surprise for personalizing.

### 5/5 — Excellent label maker!

*2026-06-30, version 5.19.1*

This little Giant gives my products a professional look!

## Most critical reviews (10 lowest-rated)

### 1/5 — Can no longer use app

*2026-08-18, version 5.21.1*

After using this app for months I suddenly find I can no longer use it at all after 3 days unless I want to pay what totals £520 a year!!! Now have a defunct printer so 5 down to 1 star for this!!😤

### 1/5 — Changed to subscription model

*2026-08-16, version 5.21.1*

We purchased this printer partly because the app was free and we did not need to pay a monthly subscription.   Now they have changed the app and we either need to delete dozens of sticker designs / templates we have made or pay a monthly fee to keep them.  

Poor business practice to do a bait and switch!  Avoid this app - find another printer from a more reputable company instead.

### 1/5 — CONVERTED TO A HORRIBLE EXPERIENCE.

*2026-08-10, version 5.21.0*

I don’t even wanna take the time to even go into details and the company that makes this is absolutely horrible. I used to use this device all the time to print out labels and now I can’t even print out a label without clicking through 1 million subscription things I will be throwing this whole thing out. Steer clear!!!

### 1/5 — You need to subscribe

*2026-08-05, version 5.20.0*

This is scam because before you can print they want you to pay for subscription..they will not allow you to print but instead pay for subscription it shoud have free print ..it sucks

### 1/5 — App is way too complicated

*2026-07-19, version 5.20.0*

you guys did an update a while back that made the app way more complicated and it takes so many more clicks to print a label. It’s comical. When I’m in my kitchen and want to quickly print something I don’t want to make 10-15 clicks for one label. Have your ui/ux team try to make this app simpler please!!

### 1/5 — They say it supposed to support excel, good luck getting it to work

*2026-07-18, version 5.20.0*

There’s no documentation or tutorials on using the excel feature.  The only information I have found says to “open excel spreadsheet with print master”.  How? There’s no instructions on how to open excel spreadsheet with print master.  There’s no file menu, or any menu.  Drag doesn’t work.  Support is nonexistent.  Cheap printers mean cheap software. To bad.

### 1/5 — Horrible app does not work!

*2026-07-14, version 5.20.0*

So far this app has done nothing but bounce up and down and not allow me to do anything! I have very good Wi-Fi but this app just doesn’t work! I guess I will send the printer back because you can’t use it without an app :(

### 1/5 — Spyware

*2026-07-13, version 5.20.0*

Not only did I have to buy the printer, but to do anything but standard labels they want you to pay more for a subscription… and to top it all off, my security software is alerting me to unsafe websites when I try to use the software!!! Beware and don’t buy the printer OR software.

### 1/5 — Scam

*2026-07-12, version 5.20.0*

Had I known that I need to subscribe to the app ($49/year) in order to use the printer, I would not have purchased it.

### 1/5 — Lots of bugs

*2026-07-11, version 5.20.0*

Software update keeps getting worse without addressing basic printing issues. Waste lots of tapes each upgrade

## Most praised reviews (10 highest-rated)

### 5/5 — Pro vs free

*2026-08-06, version 5.20.0*

I left a negative review and now I can not find it ??
I clicked on the help very fast and clear help and two short vidios and bam still using free mod and going to order 300 more labels I used the pro free version it was nice but all we really need are clean simple labels thank and I would buy again and recommend 👍

### 5/5 — Great label maker

*2026-08-05, version 5.20.0*

This little LabelMaker is a very handy tool. It can make labels for pretty much anything you need whether it be personal or business. You can download all sorts of cute little icons to go on your labels to decorate them and not make them so plain!

### 5/5 — Excellent

*2026-08-01, version 5.20.0*

Best label maker for my juice bottles, I’ve had no problem what so ever using this machine. I’ve had this label maker for 2 years and I’m very happy with this easy use of this machine.

### 5/5 — Powerful!

*2026-07-20, version 5.20.0*

Software is really powerful. It gives you control over so many parameters, such as font, size, line width, text alignment, etc. You can even print out photographs on the label. I love this product.

### 5/5 — Speedy Easy

*2026-07-17, version 5.20.0*

For anyone trying to label items for their vintage flea market Booth, this is amazing! It saves time and effort while being so fun to use!!

### 5/5 — Makes life better

*2026-07-15, version 5.20.0*

I have been using the print master for several years and I have two or three styles. This little gadget has made my entire home much easier to organize and navigate. With Kids and grandkid and tons of projects, the best thing you can do is label everything. Once you learn the specs for the labels and find a good vendor to purchase your labels, and I highly recommend Amazon, you’re on your way to taking control of your life.

### 5/5 — Great little printer!

*2026-07-13, version 5.20.0*

I’m loving this little Phomemo printer! It’s great for labeling jams, jelly, salsa and the hot sauce my husband makes. So versatile and great choice of icons. If you can’t find what you want there is an option for AI to create it for you! How awesome Is that?! Light weight, portable and takes several different styles of labels. Best of all…no ink to purchase 😬🥰

### 5/5 — Amazing app

*2026-07-12, version 5.20.0*

I can print many different labels with pattern in one second

### 5/5 — Works great.

*2026-07-11, version 5.20.0*

Works great for all my uses, the only thing I’d like to see is the ability to turn off snapping, when trying to align something like a barcode with text, you need the text to be slightly lower in order to line up, which is not possible at the moment, but generally love the app and the printer.

### 5/5 — Facile

*2026-07-10*

Très facile à utiliser, pleins de possibilités

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
