Scam
Response from developer
Dear Dirty Tricks careful, I'm sorry to hear about your experience and understand your frustration. Please follow these steps to cancel your subscription on your iOS device: Go to Settings > [Your Name] > iTunes & App Store. Tap on your Apple ID at the top, then tap View Apple ID. Scroll down and tap Subscriptions. Find and tap on our app's subscription, then choose Cancel Subscription. If you're still experiencing issues, don't hesitate to contact us at feedback@begamob.com and we would be more than happy to assist you further. Apologies for any inconvenience caused. Printer Support Team 🖨️
dont install
Response from developer
Dear RAJ Developer, we're sorry for the confusion you've experienced. Our app is designed to work with various printer brands, including Canon, and is not intended to replace the official Canon print app. We are here to provide additional features and versatility. If you're having trouble using our app with your Canon printer, please try the following steps: Ensure your printer and iPhone are on the same Wi-Fi network, confirm your printer is AirPrint-compatible, and try re-adding your printer in our app. If the issue persists, please email us at feedback@begamob.com. We're here to assist you. Thank you for your understanding. Printer Support Team 🖨️
HP printer app
Response from developer
Hello Yttgd, we're genuinely sorry to hear about your experience with our app. Your satisfaction is our top priority, and it's quite disappointing to hear that you've encountered issues with our service. To help resolve this, please ensure your printer and iPhone are on the same Wi-Fi network, and that your printer is compatible with AirPrint. Try reconnecting the printer or restarting your devices. If the issue persists, kindly re-add the printer in the app. If you still need further assistance, please don't hesitate to contact us at feedback@begamob.com. We're always here to help. Printer Support Team 🖨️.
Amazing
Response from developer
Dear Nguoi bi an 678, thank you for your positive feedback and the excellent rating! We're thrilled to hear that you've found our Printer app easy to use and helpful for your daily printing needs. Our team is always working hard to ensure a seamless experience for our users. If you ever need assistance or have suggestions to make our app even better, please don't hesitate to contact us at feedback@begamob.com. Thank you for choosing and trusting our app. Printer Support Team 🖨️
Terrible and no option to cancel
Response from developer
Dear Staygold4321, we're truly sorry to hear about your experience. We understand your frustration regarding the membership issue and your Epson printer compatibility. Please make sure your printer is AirPrint compatible and both devices are on the same Wi-Fi network. To cancel your membership, you can go to the settings on your iOS device, click on your Apple ID, select "Subscriptions", and here you will find the option to cancel. If you need further assistance or have any other questions, please do not hesitate to contact us at feedback@begamob.com. We're here to help you. Printer Support Team 🖨️
