# Priority Rewards & Tickets > Exclusive rewards, experiences, and ticket presales for O2 and Virgin Media customers. (iPhone/iPad app by Telefonica UK Limited.) - Source: https://appshunter.io/ios/app/priority-rewards-and-tickets/id443900190 (this page in markdown: same URL + `.md`) - Developer: [Telefonica UK Limited](https://appshunter.io/developer/299348532) - Category: Lifestyle - Price: Free - Rating: 4.76/5 from 303,436 App Store ratings · 113 written reviews indexed - Age rating: 17+ - Requires: iOS 18.0 · 92 MB - Languages: English - Released: 2011-07-13 - Data updated: 2026-09-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/priority-rewards-and-tickets/id443900190/reviews.md ## What is Priority Rewards & Tickets? Priority members get access to thousands of exclusive, nationwide shared experiences – simply for being with O2 and Virgin Media. Jump into exclusive rewards, experiences and 48-hour ticket presales to thousands of gigs and events nationwide, all at no extra cost – only from O2. Download Priority today and our members get access to: - Rewards handpicked for you Dive into a world packed with thousands of rewards and experiences, plus top-tier entertainment, you won’t find anywhere else. - First dibs on gig tickets Unlock access to exclusive gigs and 48-hour ticket presales to events all over the UK through Priority Tickets. - Introducing Blue Mondays Our way of saying thanks, with exclusive prize drops and limited-time-only rewards every single Monday - A chance to win iconic prizes Check the Priority app every month for your chance to win once-in-a-lifetime prizes and experiences. - VIP treatment at O2 venues Priority members get in first at O2 venues nationwide. Skip queues, save on drinks, join exclusive afterparties, leave your stuff in the cloakroom for free and more. Log in with your O2 or Virgin Media credentials and you can unlock rewards from all your favourite brands. And if you want to explore more of the app, you can use our navigation tool or scroll through the home screen for highlights. Once you’ve found the reward you want to claim, tap ‘Use Now’ to get your voucher code and follow the redemption instructions. App Features: - Nab a hot drink or savoury treat at Greggs for £1 each, every week - Get up to 48-hour early access on your favourite gigs nationwide with Priority Tickets - Get two Vue tickets for £9 every week - Save up to £200 on holiday escapes with lastminute.com For any issues or help using this app, please contact us on: Facebook http://m.me/o2uk Instagram: https://ig.me/m/o2uk O2 Community: https://community.o2.co.uk/t5/O2-Priority/bd-p/Priority ## Key features - Exclusive rewards and experiences - 48-hour ticket presales for gigs - Prize drops and limited-time offers - VIP treatment at O2 venues - Weekly deals on food and drinks - Holiday savings ## Recent user reviews (10 of 113) All indexed reviews: https://appshunter.io/ios/app/priority-rewards-and-tickets/id443900190/reviews.md ### 1/5 — App not loading *2026-08-27, version 12.2.0* It’s been a couple of months now and I’m unable to open my o2 priority app! It’s logged me off and logging back in seems impossible. It’s frustrating! What causes this and how can I log back in? ### 1/5 — Joke *2026-08-24, version 12.2.0* An absolute joke. Utter waste of time. Impossible to win anything. I've been a loyal customer with 02 for 15+ years and they used to offer benefits which were worth having. Not any more. Jokers ### 1/5 — My Mondays are Still Blue. *2026-08-10, version 12.2.0* Used to enjoy Blue Mondays as you were guaranteed a prize, but now it’s boring. Haven’t received a prize in weeks and it just seems like it’s no longer worth doing. ### 1/5 — Stopped working *2026-08-07, version 12.2.0* This was ok for a while but it’s stopped working because it wants me to link my Virgin Media account to O2. I don’t have an O2 account so it doesn’t give me access. It’s completely Useless! ### 1/5 — Persistent Login Failures Render App Unusable *2026-08-05, version 12.2.0* O2 Priority fails to deliver on its basic functionality due to severe, recurring authentication issues. Despite attempting access across multiple operating systems, specifically iOS and Android, the application consistently refuses to complete the login process on both devices. For a platform built around providing network perks, the complete inability to access the account makes the service entirely redundant. Experiencing identical technical faults across different mobile platforms points to a systemic backend issue rather than an isolated device error. This unreliable user experience significantly undermines the value of being an O2 customer. The app requires immediate technical resolution before it can be considered functional. ### 1/5 — Useless *2026-08-03, version 12.2.0* Can’t even log in!!! ### 1/5 — Totally pointless *2026-08-03, version 12.2.0* App doesn’t work, can’t login like everybody else. They understand my frustration but can’t be bothered to fix it, not worked for months, and no part of o2 seems to care. ### 1/5 — Can’t Log In *2026-08-02, version 12.2.0* How such a well renowned carrier like O2 is unable to fix a log in issue so many people are experiencing is beyond me. Absolutely appalling. ### 1/5 — Disappointing *2026-07-31, version 12.2.0* Got sent a letter through the post offering me Bupa Well+ free through the Priority app. Looked in the app and it’s no where to be found and there doesn’t seem to even be anywhere to raise this. Thought there was finally a worthwhile offer but it doesn’t actually appear to exist! ### 1/5 — Pointless *2026-07-26, version 12.2.0* The rewards have got so bad it’s just useless now. No rewards a single time since they changed blue Mondays. Looking for new provider. ## Frequently asked questions about Priority Rewards & Tickets ### What is Priority Rewards & Tickets? Priority Rewards & Tickets provides O2 and Virgin Media customers with access to exclusive rewards, experiences, and 48-hour ticket presales for thousands of gigs and events nationwide, at no extra cost. ### How do I get started with Priority Rewards & Tickets? To use Priority Rewards & Tickets, log in with your O2 or Virgin Media credentials. You can then explore rewards, claim vouchers, and access ticket presales through the app's navigation or home screen. ### What kind of rewards can I expect from Priority Rewards & Tickets? You can expect a variety of rewards including exclusive prize drops every Monday, chances to win iconic prizes monthly, and special offers like Greggs treats for £1 each weekly, and Vue cinema tickets for £9 weekly. ### Does Priority Rewards & Tickets offer early access to event tickets? Yes, Priority Rewards & Tickets offers up to 48-hour early access to your favorite gigs nationwide through Priority Tickets, allowing you to secure tickets before the general public. ### Are there any special benefits for O2 venues with Priority Rewards & Tickets? Priority members receive VIP treatment at O2 venues nationwide. This includes skipping queues, saving on drinks, joining exclusive afterparties, and free cloakroom use. ### Is Priority Rewards & Tickets available on all devices? The app is available on iOS and Android devices. It was last updated on June 8, 2026, with version 12.2.0. ### What is the user rating for Priority Rewards & Tickets? Priority Rewards & Tickets has a high user rating of 4.8 stars based on over 303,436 ratings, indicating strong user satisfaction. ### What is the age rating for Priority Rewards & Tickets? The app has an age rating of 17+, suggesting it may contain content or features suitable for mature audiences. ## Version history (last 2 releases) ### 12.2.0 — 2026-06-08 Just a quick tune-up this release: bug fixes, performance improvements, and a few behind-the-scenes updates to keep everything feeling fast and reliable. Keep updates on to stay in the loop! ### 12.1.0 — 2026-04-28 We’ve given the app a little glow-up. You’ll notice a refreshed look and feel across the app — same functionality you know and rely on, just with a cleaner, more modern design. Behind the scenes, we’ve also squashed a few pesky bugs and fine-tuned performance to keep everything fast and reliable. Keep updates on… 2026 has some exciting things in store. ## More apps by Telefonica UK Limited - [My O2 - UK Offers, Data, Bills](https://appshunter.io/ios/app/my-o2-uk-offers-data-bills/id325533754) - [My Network](https://appshunter.io/ios/app/my-network/id529440671) All apps by Telefonica UK Limited: https://appshunter.io/developer/299348532 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*