# Priority Trust Credit Union — user reviews

> 15 indexed App Store user reviews of Priority Trust Credit Union by Priority Trust Credit Union, rated 4.80/5 from 1,395 ratings.

- Source: https://appshunter.io/ios/app/priority-trust-credit-union/id1011470758/reviews
- App overview in markdown: https://appshunter.io/ios/app/priority-trust-credit-union/id1011470758.md
- Rating breakdown: 5★ 1,264 · 4★ 69 · 3★ 23 · 2★ 10 · 1★ 29

## What do users think of Priority Trust Credit Union?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Reliable way to do transactions
- 💡 Easy to pay bills

**Cons**

- 🐛 App crashes frequently
- 🐛 Unable to open app for weeks
- 🐛 Zelle not working
- 🐛 Debit card locking/unlocking issues
- 🐛 Slow responses to deposits

**Commonly reported bugs**

- App crashing
- Issues with accessing account and setting up online banking
- Zelle not working

**Most requested features**

- Add Zelle feature
- Update app features and system
- Add option to deposit money through ATM

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-05-26*

I use Apple Pay often but the last approximately two weeks it hasn’t worked. The i formation that you all to remove the card and I waited a few minutes to reinstall and it still doesn’t work. It is very embarrassing to be told my payment is declined.
Another thing is I applied for a loan to be told that the application was not received. Very frustrating. I will be seeking another bank.

### 1/5 — app crashing

*2026-01-15*

i have not been able to open the app for a couple weeks now and there’s no point in even having it.

### 1/5 — Horrible!

*2025-11-23*

I’ve opened this account and for the past 2 weeks, I haven’t been able to open the app and set up my online banking account because of technical difficulties. For 2 weeks! I can’t access my account via phone because they are claiming that I’m still associated with a different account, which I’m not. I really hate this, I’m irritated.

### 1/5 — App Crashes

*2025-07-30*

App always crashes when I attempt to use Zelle

### 1/5 — Slow

*2019-05-09*

Slow responses to deposits from Cash Apps. Items are pending for days. Then they charge you a overdraft fee.

### 2/5 — Not a good App

*2025-07-27*

Always having issues, crashes, Zelle won’t open,

### 2/5 — Need More Options

*2022-12-19*

The app is ok if you want to only check your balance. They need to update their system and add Zelle.  The features on the app are antiquated.

### 3/5 — Review

*2025-06-01*

Everything working great on the app except for i can’t lock and unlock my debit card from the app i have to call a number which take a little bit of a process

### 5/5 — Valued customer

*2026-03-10*

This institution has awesome services they work well with your  personal needs very good customer service

### 5/5 — Review

*2022-11-12*

Everything working great and service except for the atms chargeing me fees

## Most praised reviews (5 highest-rated)

### 5/5 — User Friendly

*2022-08-11*

The site is very user friendly. I am enjoying the app.

### 5/5 — Sometimes app won’t even open up.

*2022-02-16*

All to often the open doesn’t even open up. Also plus 4 needs the option to deposit money thru ATM.

### 5/5 — Plus4bankapp

*2019-06-30*

Best app ever it’s easy for me to pay my bills

### 5/5 — Great App

*2016-10-02*

This Is A Very Reliable Way And Safe Way To Do All Of My Transactions

### 5/5 — Revelation

*2015-12-28*

Terrific App.  Exactly what I've been needing.  Makes viewing my account and transferring money between accounts SOOOOO much easier.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*