# PriorityONE Credit Union of Fl — user reviews

> 25 indexed App Store user reviews of PriorityONE Credit Union of Fl by Priority One Credit Union of Florida, rated 4.74/5 from 637 ratings.

- Source: https://appshunter.io/ios/app/priorityone-credit-union-of-fl/id533540117/reviews
- App overview in markdown: https://appshunter.io/ios/app/priorityone-credit-union-of-fl/id533540117.md
- Rating breakdown: 5★ 523 · 4★ 28 · 3★ 8 · 2★ 2 · 1★ 14

## What do users think of PriorityONE Credit Union of Fl?

Overall sentiment: mixed

**Pros**

- 👍 Great for viewing accounts
- 👍 Staff is helpful
- 👍 Problem-solving for future
- 👍 App is great and works
- 👍 Convenient online banking
- 👍 Alerts are awesome
- 👍 Easy to use
- 👍 Great mobile check deposit
- 👍 On-the-go service
- 👍 Excellent service
- 👍 Practical app

**Cons**

- 🐛 Cannot see payment history
- 🐛 System glitched, double payment
- 🐛 Cannot see merchant details
- 🐛 Transactions prior to update missing
- 🐛 Zelle feature removed
- 🐛 App is outdated and slow
- 🐛 Cannot unlock card via app
- 🐛 Customer service cannot unlock card
- 🐛 Camera deposit function clunky

**Commonly reported bugs**

- System glitch causing double payment
- Missing merchant details after update
- Transactions prior to update not showing
- Zelle feature removed after update
- App is slow and outdated
- Card lock/unlock functionality broken

**Most requested features**

- Add Zelle feature
- Improve camera deposit UI/UX
- Add ATM deposits
- Add contactless debit card
- Add Apple Pay support

## Newest reviews (5 of 25)

### 5/5 — The best

*2013-03-07, version 3.2.0.3*

Excellent service, no problems to date.
So glad it's my CU, for over 26 years.

### 5/5 — Yearg

*2012-12-22, version 3.2.0.0*

Practical App!

### 5/5 — Mr.

*2012-09-26, version 3.0.0*

Perfect. Thanks.

### 4/5 — Mr mike

*2012-07-31, version 3.0.0*

Good to go does everything I need it to do

### 5/5 — About time!!!!

*2012-07-28, version 3.0.0*

And it works

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible after last update!

*2026-03-06, version 2025.10.1.2*

It’s not showing transactions prior to the update and is not showing merchants’ names, so you don’t have idea where the card was used. Awful, so frustrating! Please fix it.

### 1/5 — Freaking outdated

*2022-08-08, version 2021.11.0.34*

This has to be the worst bank app I have ever had! Everything about this app is outdated and very slow! I locked my card for safety purposes just to go back and try to unlock my card and the app will not allow me to. Called customer service to have my card unlocked and the lady tells me she can’t do that! A joke. So how am I suppose to unlock my debit card??? I need answers!

### 1/5 — App is slow

*2021-02-05, version 6.5.5.24*

The abs on the Apple pro 12 new phones are very slow. I have realized that I made a mistake buying a new Apple phone. I should’ve stayed with Samsung

### 2/5 — Since the recent update..

*2026-03-18, version 2025.10.1.2*

The new update doesn’t allow you to see the merchant of where the transaction was made and it also does not have the zelle feature anymore. Even when going back to the Zelle app it says to utilize Zelle in my baking app. So the app needs another update to fix those features

### 2/5 — Bad update

*2026-03-03, version 2025.10.1.2*

Finally able to get into the app after an update and I wish they would change it back. Though its cleaner, my purchases are missing the merchant details. Now it just shows the amounts only. Why change that? Not a good update.

### 3/5 — Car loan

*2026-04-23, version 2026.01.01*

Cant see payment history. System glitched and i had to pay the car double

### 3/5 — Gracias

*2022-02-15, version 2021.11.0.34*

Buenos días. Yo amo  este Banco. Nunca he tenido ningún problema. Las personas que atienden tienen muuuyy  buena atención al cliente. Dios bendiga a cada uno 🙏🏻🙏🏻🙏🏻🙏🏻y gracias por tan buen servicio 🥰🥰

### 3/5 — Works, BUT....

*2014-07-14, version 4.1.1.0*

It took me 5-10 minutes of messing with the  camera deposit option.
I would like to see them make the user interface/ camera function smoother and less granular.

### 4/5 — Awesome

*2021-06-23, version 2021.3.0.25*

This Credit Union is amazing the app is awesome and their alerts, the second I added my card to a website or anything even if I didn’t purchase something I got a notification right away. Priority1 CU is one of the best I just wish I could do deposit at the atm, contactless debit card even Apple Pay. Other from those I definitely recommend them.

### 4/5 — Ms V

*2013-01-26, version 3.2.0.0*

Easy to use and nice to have at hand whenever you need it!

## Most praised reviews (10 highest-rated)

### 5/5 — 🔥

*2026-06-05, version 2026.01.01*

It’s always there when I need it

### 5/5 — Fantastic app

*2025-09-15, version 2025.7.2.1*

This app is great for viewing my accounts and information. Staff is super helpful and up to date with problem solving not just for the instance but for the future as well so others don’t run into the same problems. Thank you!

### 5/5 — Member

*2024-11-10, version 2024.4.0.10*

I am thankful to have a bank like Priority One!

### 5/5 — About time!!!!

*2023-11-16, version 2023.03.02*

about time they got a app I been waiting for years 🤣 but love it and it works

### 5/5 — One adjustment

*2022-05-25, version 2021.11.0.34*

The only thing you need to add is zelle

### 5/5 — Best Credit Union Ever!

*2021-12-01, version 2021.6.0.27*

I’ve been a member since 1981. PriorityONE has always been there for me from day one. Great rates, awesome people who work there. Online banking is so convenient. Any issues I’ve had was always resolved quickly and easily. Thank you PriorityONE

### 5/5 — Perfect bank

*2019-09-28, version 6.0.1.17*

The best bank to deal with no complaints at all

### 5/5 — 18 yr member

*2015-12-29, version 4.6.3.0*

I love the app. Makes it so convenient 4 me make transaction especially since I'm outta state..

### 5/5 — Great Check Deposit

*2014-05-24, version 4.1.1.0*

Simple easy to use
Check balance
Transfer
Deposit checks
Does everything I need. 
Plus+ Great mobile check deposit! Unlike PNC who has a horrible app, this makes an easy to read black n white photocopy instead of shaky out of focus picture.

### 5/5 — Love the App

*2013-05-27, version 3.2.0.3*

Great on the go service.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
