# PrismHR Employee Portal — user reviews > 62 indexed App Store user reviews of PrismHR Employee Portal by PrismHR, rated 2.05/5 from 114 ratings. - Source: https://appshunter.io/ios/app/prismhr-employee-portal/id1612086199/reviews - App overview in markdown: https://appshunter.io/ios/app/prismhr-employee-portal/id1612086199.md - Rating breakdown: 5★ 21 · 4★ 6 · 3★ 3 · 2★ 12 · 1★ 72 ## What do users think of PrismHR Employee Portal? Overall sentiment: negative **Cons** - ❌ Login process is difficult - ❌ App is unreliable and buggy - ❌ Frequent login issues and errors - ❌ Blank white screen on launch - ❌ Password reset emails not received - ❌ Lacks basic functionality - ❌ Inability to download/share documents - ❌ UI elements are hidden or inaccessible - ❌ App redirects to website - ❌ Outdated and incorrect information - ❌ Inconvenient and time-consuming login - ❌ Poorly designed for iPhone screens - ❌ Difficulty saving PDF documents - ❌ App crashes or freezes - ❌ Bad gateway errors **Commonly reported bugs** - Double login required, then errors - Blank white screen on app launch - Password reset emails not arriving - Time clock not showing - Cannot download W2 or share with other apps - White screen after access code page - Continue button hidden by keyboard - App never works - PDF documents saved are cut-off - App won't show paystubs - Outdated and incorrect information displayed - Cannot access app, blank screen - Cannot get past access code page - Buttons tucked outside of screen - App frequently logs out users - App times out while viewing documents - 403 errors - App gets stuck in unnavigable displays - Cannot save paystubs as PDFs on iPhone - Bad gateway errors **Most requested features** - Implement Face ID or fingerprint login - Allow saving of login credentials - Improve PDF saving functionality - Update app for better UI on iPhone - Add option to print PDF versions of pay stubs - Simplify options for clocking in/out ## Newest reviews (19 of 62) ### 1/5 — 👎🏼GARBAGE COMPANY!👎🏼 *2026-03-10, version 1.2* This app is garbage! You have to login every single time. They don’t have a widget to quickly clock in for the day. They try to cram their benefits they want you to buy down your throat. I’m shocked this is even a company. 👎🏼👎🏼👎🏼 ### 1/5 — Can’t use QR Code *2026-03-05, version 1.2* Worked just fine the first time… accidentally picking up another QR code for another site…. I was able to navigate that site just fine. But when I deleted the app to start over (because there was no log out option) it glitches and closes the app. ### 1/5 — Terrible *2026-02-21, version 1.2* Have to changed my password every time I log in and it can’t be the same as the past million passwords I have to come up with ### 1/5 — App does not work *2026-02-17, version 1.2* This app kicks me out every time I open I have deleted reinstalled and still same thing ### 1/5 — Login process *2026-01-20, version 1.2* The login process on this app is ridiculous. You’re better off just using the website, which makes logging in significantly easier (somehow?) ### 1/5 — Horrible *2026-01-17, version 1.2* Apparently it won’t let me scan QR code. I give up ### 1/5 — Terrible *2026-01-10, version 1.2* The app crashes whenever I try to scan the QR code and no where on the desktop version has an access code, just the qr ### 1/5 — Double login *2025-10-16, version 1.2* Double login every time then errors. Poor executed app ### 1/5 — Satan just made this app *2025-10-15, version 1.2* In the app broken everything literally ### 1/5 — Unreliable and obsolete *2025-10-08, version 1.2* Not worth it ### 1/5 — App Issues *2025-09-25, version 1.2* Every time I open the app all I get is a blank white screen! I can’t even register or do anything and the white screen never goes away ### 1/5 — Trash *2025-09-11, version 1.2* Y’all service is trash I can’t even get in my account if I don’t remember the password or user like I just started my job, and when I reset it nun come to my email like this is a scam y’all need to fix this it’s bad for employees!! ### 1/5 — Terrible broken app *2025-09-09, version 1.2* Do not download this app. Currently it’s been broken for awhile now as it does not show a time clock. Only chance to get in this thing is through the website login. Wish we never migrated to prism hr. Horrible ### 1/5 — Lacks basic functionality *2025-05-02, version 1.2* You’d think it would be possible to download your W2 and share it with other apps so you could provide those docs to other parties or upload it to turbo tax, but that is actually impossible with this app. ### 1/5 — Cannot get pass access code *2025-03-16, version 1.2* Horrible app!! There is just a white screen after the access code page and I can’t check any of my stuff. UPDATE YOUR APP ### 1/5 — Terrible *2025-03-09, version 1.2* You add your pin but you can’t see the continue button the numerical keyboard is in the way!!! ### 1/5 — mid *2025-03-08, version 1.2* never works ### 1/5 — Don’t download this *2025-01-18, version 1.2* Scammers have more morality than this ### 1/5 — Won’t show paystubs *2024-10-12, version 1.2* Never had an issue until recently. Will not show paystubs for the last month. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash.! *2026-08-05, version 1.2* Why give us an app that w need for work when it’s not useable?! You can’t log on because the app won’t even open.! If you’re lucky to get it open then you have to constantly put in your password VERY ANNOYING.! Please fix or just delete the whole app.! ### 1/5 — App doesn’t work *2026-07-14, version 1.2* How do they have a work that doesn’t even work ? Just opens up to a white screen ### 1/5 — Horrible!! *2026-07-06, version 1.2* I have to have it for work, but it is SO bad!! I use it a little as possible!! If you are an employer please find a better app for your employees!! It is so hard to put time in and find benefits. ### 1/5 — What’s the point of the app *2026-05-30, version 1.2* The app won’t even load, it’s literally a white screen and when you go online, every single time it tells you that your password is wrong. When you put in your email to reset it, you NEVER receive an email to reset the password!!! FIX THE DARN ISSUES ALREADY ### 1/5 — Won’t open *2026-05-14, version 1.2* Crashes every time trying to open the app. Last update says two years ago ### 1/5 — Worthless *2026-05-04, version 1.2* This has to be the most worthless app. And when you call them, they are extremely rude and act like you’re wasting their time. I hope their business goes out of business and then gets sued and their grandchildren go out of business. F these guys. ### 1/5 — Trash *2026-05-04, version 1.2* The app won’t even open! ### 1/5 — Why show a download button for w-2 if the app won’t let you download? *2026-04-06, version 1.2* This app is stupid at this point, won’t let me download my paystubs nor my tax forms. Worst HR portal to ever be created. ### 1/5 — App Crash *2026-03-30, version 1.2* Crashes upon QR scan. Can’t even get setup to see about setting it up. ### 1/5 — Non functional *2026-03-24, version 1.2* Cannot login. Scanning QR code crashes app every time. ## Most praised reviews (9 highest-rated) ### 3/5 — Login *2024-07-31, version 1.2* The app doesn’t save login credentials. Always have to manually type them In. When using it daily to clock in and out. The login credentials would save time. ### 3/5 — Logging in *2024-07-25, version 1.2* Absolutely hate having to log in every single time you want to use the app. Be really nice to have face or password storage on app ### 2/5 — Really needs work *2024-11-12, version 1.2* When attempting to save PDF documents that are accessed, such as statements of benefits, the PDF that is actually saved is a cut-off version of the web page. A number of things about this app are pretty bad, and such requires many improvements, the saving of PDF documents is just one thing. ### 2/5 — Gawd awful app! *2024-07-25, version 1.2* This is the most god-awful app I’ve ever had use in my life ### 2/5 — Improvements needed *2023-05-16* App does what it says regarding viewing of paystubs and the ability to make certain changes like direct deposit info, viewing of w2, changing address, etc. However, it would be super convenient if we were able to use Face ID instead of having to log in every single time! Also, it’s annoying that we can’t print a PDF version of our pay stubs; instead I have to screenshot it, then edit by cropping it just so I can print a good copy. Smh ### 2/5 — Many shortcomings *2023-04-26* The app frequently logs-out the user, even soon after a log-in event. Content layout does not seem to be for iPhone screen. It does not allow the user to save a PDF of a Paystub, only view a Paystub. There are many improvements this app requires, the above are just some of the things ### 2/5 — Very buggy *2023-01-25* I often have to quit the app because it gets stuck in a display that I can’t navigate out of. There are a lot of ways to get stuck like that. ### 2/5 — Need to update for iOS *2023-01-11, version 1.0.3* I had this app on my android, and it worked well. Now I’ve switched to an iPhone. I am unable to save my paystub’s asPDFs. All I can do is take a screenshot of them now with the android I was able to download my paystub’s as PDFs and store them on my phone and upload them to the cloud. Now all you can do is take a screenshot plus the app does not prompt you to save your password in the iPhone keychain a fix nice. ### 2/5 — Just a link *2022-07-12* I was very excited for this because I was tired of having to go to the website on my phone but it’s pretty much just a link to the website unfortunately hopefully an update will come --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*