# PrismONE — user reviews > 28 indexed App Store user reviews of PrismONE by PrismHR, rated 1.70/5 from 60 ratings. - Source: https://appshunter.io/ios/app/prismone/id6482297705/reviews - App overview in markdown: https://appshunter.io/ios/app/prismone/id6482297705.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 48 ## Newest reviews (16 of 28) ### 1/5 — Absolute Trash *2026-06-13, version 1.26.34* Stick to the web version. The app never works, and I’m sick of trying to log in 100 times with an error message all the time. ### 1/5 — Waste of time *2026-06-08, version 1.26.34* Don’t even waste your time attempting to download and use this app 99% of the time absolutely nothing on the app is gonna work! 👍 ### 1/5 — Trash *2026-06-01, version 1.26.34* Keeps telling me TRY AGAIN LATER after all info is correct even when it sends you your code to your phone after that step is where am asked to TRY AGAIN ### 1/5 — Not functional *2026-04-21, version 1.25.33* QR code scanning doesn’t work at all, it’s just a black box and I’ve verified camera permissions are correct. ### 1/5 — Trash app *2026-03-31, version 1.24.31* This app is by far the worst app of attempted to use,wow this is for work purposes. ### 1/5 — WORTHLESS *2026-03-17, version 1.24.31* The app is worthless and so is the desktop site. Can’t clock in or see benefits info. The HR department sees no urgency in fixing problems and communication sucks!! ### 1/5 — App literally doesn’t work *2025-12-05, version 1.22.28* You have a better chance of shoving an antenna up your butt and aiming it into the air than being able to use this pointless app ### 1/5 — Problem *2025-11-30, version 1.22.28* For some reason I can’t access my money from my check.. it doesn’t give me the option to transfer it or anything I’ve logged in on computer,scanned QR code, uninstalled reinstalled still no work. ### 1/5 — Can’t Log In *2025-11-14, version 1.22.28* When I use the credentials on the website, they work. When I use the credentials in the app, they don’t. What gives? ### 1/5 — Not Happy *2025-10-24, version 1.21.27* It’s telling me to scan a QR code that’s on my phone. How it that possible if I’m using the phone to view the message. ### 1/5 — QR code scanner doesn’t work to sign in *2025-10-23, version 1.21.27* Doesn’t work ### 1/5 — can't login, don't download *2025-09-05, version 1.20.25* app requires you to scan a QR code on a different device, but the app will not let your camera focus so you can't scan and login. don't waste your time on this app, just use the browser. they obviously don't listen to review feedback as this seems to be a reoccurring issue. ### 1/5 — what *2025-06-03, version 1.18.23* why on earth do i have to scan a qr code every time i want to log in? ### 1/5 — Outdated Tech *2025-06-01, version 1.18.23* Just try and signup and create an account.. ### 1/5 — No point! *2025-05-20, version 1.17.22* Whats the point of an app if you have to scan a QR code from a browser to login? At that point, I'll just use the browser. Completely pointless app. Get rid of the QR code and let users sign in using their re360 login info. ### 1/5 — Can’t get past QR code *2025-04-17, version 1.16.20* I can’t get past the QR code because I don’t have another device to scan the code from. You need to understand that people such as myself were accessing the web portal through their web browser on their phone and not assume they have another computer, phone, tablet they can use to sign in on. Also scanning a QR requires giving the app access to my camera which I do not want to do. ## Most critical reviews (10 lowest-rated) ### 1/5 — doesn’t log in *2026-08-19, version 1.31.41* gives an error message 9/10 you try to log into the app ### 1/5 — Worst payroll app *2026-08-19, version 1.31.41* Employer changed from ADP to this app. Must of been because it’s cheap. It’s hard to log in. It always freezes and has an error message. ### 1/5 — Doesn't work *2026-08-18, version 1.31.41* Will not log in most the time , usually takes more that a dozen tries. Worthless ### 1/5 — Doesnt work most of the time *2026-08-06* It seems like this only works once every few months. Idk why i even keep trying ### 1/5 — Doesn’t work *2026-08-05, version 1.30.40* Web prortal has un/pw. App has email/pw. The web portal pw does not translate to the app. The app will not accept a un, it must be an email. ### 1/5 — Useless *2026-07-31, version 1.30.40* I can’t get in using my correct pin, but if I try an incorrect pin it immediately lets me know, and says I only have a few attempts left! No help option. Yeah, every review is right: this app is garbage. ### 1/5 — Locked Out *2026-07-14, version 1.29.37* Clicked a button in the app and it got stuck loading, now every time I try to log in it stays stuck on the loading screen and nothing else can be accessed. ### 1/5 — Slow slow slow *2026-07-02, version 1.29.37* Take more than a minute to open half the time, sometimes it never does ### 1/5 — Does not work *2026-06-26, version 1.29.37* I agree with the other reviews. Tried multiple times to access my account through this app and get an ‘unknown error message- try again later’. App is useless at least for me. Through the web browser I can access everything using same info I entered in the app that does not work. ### 1/5 — Error at every log in *2026-06-25* Cannot log in!!! Error at every log in attempt. Just deleted the app. Terrible! ## Most praised reviews (2 highest-rated) ### 5/5 — So convenient! *2025-06-02, version 1.18.23* Love the new app. I installed it quickly and easily. You do need to be logged into your account on a computer. Once in, works great. ### 4/5 — No real issues *2026-08-20, version 1.31.41* The app might be a bit simple, but it gets the job done. It has the option to load the full portal, which does not require a separate login (thank you for that). I found it cumbersome comparing to paychecks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*