# PrivacyGuard - ID protection — user reviews > 22 indexed App Store user reviews of PrivacyGuard by Tenerity Limited, rated 4.80/5 from 2,051 ratings. - Source: https://appshunter.io/ios/app/privacyguard-id-protection/id1498206192/reviews - App overview in markdown: https://appshunter.io/ios/app/privacyguard-id-protection/id1498206192.md - Rating breakdown: 5★ 1,852 · 4★ 115 · 3★ 42 · 2★ 11 · 1★ 31 ## What do users think of PrivacyGuard? Overall sentiment: neutral **Pros** - 💯 Best credit protection - 👍 Exceptional service - 🔒 Helps monitor credit rating - 👍 Great mobile app experience **Cons** - 🐛 App not working properly - 🐛 Outdated data shown - 🔒 Privacy concerns - 💰 Expensive/poor value **Commonly reported bugs** - Blank screens, unable to scroll - Incorrect information shown - App not compatible with all devices **Most requested features** - Ability to view all credit scores - Easier cancellation process ## Newest reviews (2 of 22) ### 3/5 — Unable to view credit score *2022-02-19, version 1.3.7* Only my Experian credit is showing. For TransUnion and Equifax it says scores not available. ### 5/5 — Great App *2020-09-17, version 1.0* The PrivacyGuard app has made it easy checking my scores and report on the go. The design is sleek and it’s very easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — Never shows all 3 *2026-08-09, version 2.0.2* I can never see all 3 credits reporting ### 1/5 — Lead Generation not the aplication *2024-11-14, version 1.3.9* Not the real service. Just a lead generation hiden in as an application. ### 1/5 — Always shows out dated data *2022-09-22, version 1.3.9* Always shows old data ### 1/5 — App does NOT work *2022-08-10, version 1.3.9* This app is 100% broken. Several screens show up blank (e.g., score history), I cannot scroll up/down on multiple other screens. I’ve complained to their customer service but nothing was ever resolved. I cannot imagine I’m the only one with this issue. It’s embarrassing how bad this app is. ### 1/5 — Ok *2022-02-15, version 1.3.6* Honestly it is a good app but why would you put a cancel membership button if it does not let you cancel the membership. That is a pointless feature that got me really angry ### 1/5 — Why I can’t get new format on my iPhone *2022-02-10, version 1.3.6* Seem there’s a new better more detail format from the picture but mines still the same plain format Also I don’t see all my scores from each credit bureau ### 1/5 — Cancellation Process is Tedious *2021-07-26, version 1.3.4* It took them 20 minutes to cancel my membership. ### 2/5 — This app is broken! *2021-06-04, version 1.3.4* I can get a notification that there’s been a change a to my credit report, so when I try to go in and click the alert it just rolls back to the first page! And it happens repeatedly, how. Are you charging people for an app that barely functions? ### 3/5 — Info not available *2025-05-04* I paid a dollar for the first two weeks and now my information is incorrect and no longer available. ### 3/5 — App doesn’t work *2024-06-18, version 1.3.9* The website works. But it won’t let me use the app ## Most praised reviews (10 highest-rated) ### 5/5 — Not working *2024-07-27, version 1.3.9* Unable to see all of my scores. ### 5/5 — Privacy Guard is Rated a 20 on a Scale of 1 to 10 *2024-03-10, version 1.3.9* Privacy Guard is an exceptional service and helps us keep focused on a great credit rating. Several occasions we were notified and resolved issues very quickly. Privacy Guard is an EXCEPTIONAL service we totally recommend and appreciate. In Gratitude; Rob and Jamie ### 5/5 — Privacy Guard *2023-04-21, version 1.3.9* Privacy Guard is the best to monitor my credit. ### 5/5 — BEST CREDIT PROTECTION EVER *2022-06-05, version 1.3.8* 100% Best Protection Anyone Could Ever Ask For! I NEVER WORRY ABOUT MY CREDIT BEING IN DANGER, THANKS TO PRIVACY GUARD!! ### 5/5 — P/G Survey report *2022-06-02, version 1.3.8* I’m not sure why a survey has to be Written when a company says there Going to do this or that… and than does it ❓ If I wasn’t pleased with the performance of P/G I would just Quit using them ‼️ Unfortunately the company’s you would like to survey… isn’t asking ‼️🆗👍🏻 ### 5/5 — The best *2022-03-02, version 1.3.7* I’ve been using PrivacyGuard for years. It’s the best for credit monitoring and alerts. I’ve been able to buy two homes and several cars by monitoring my credit through PrivacyGuard. ### 5/5 — PrivacyGuard *2020-09-22, version 1.0* Great app! Love all of the functions this mobile app offers. I have been waiting for this to come out and I am very happy. ### 5/5 — Privacyguard app *2020-09-21, version 1.0* I use PrivacyGuard all of the time. I love using the mobile app now on my iPhone! Great customer service as well. ### 5/5 — Love the app! *2020-09-19, version 1.0* I have used the website for a long time, great to have all my information any time of day on my phone too! Great to be notified on your phone immediately if you have an issue . Been victim of ID theft before and this would have really been helpful back then! ### 5/5 — Rogie9011 *2020-09-18, version 1.0* Used the website previously. This app makes things much easier. Simple to use. Great to look at. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*