# Privilee — Gyms, beach clubs, and pools

> Unlimited access to premium lifestyle and fitness venues with savings. (iPhone/iPad app by Privilee.)

- Source: https://appshunter.io/ios/app/privilee/id1156100181 (this page in markdown: same URL + `.md`)
- Developer: [Privilee](https://appshunter.io/developer/1156100180)
- Category: Lifestyle, Health & Fitness
- Price: Free
- Rating: 4.70/5 from 369 App Store ratings · 56 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.5 · 172 MB
- Languages: American English
- Released: 2018-11-06
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/privilee/id1156100181/reviews.md

## What is Privilee?

Privilee is the lifestyle and wellness membership built around your everyday routine.

Move between gyms, fitness classes, hotel and resort pools/beaches, beach clubs, and recovery spaces – all in one place, on your terms. A morning workout, a midweek reset, or a full day by the pool – it fits easily into your week.

Alongside movement and downtime, you’ll find exclusive Member rates on dining, spa treatments, extra fitness classes, and sports activities.

One membership. A more considered way to move, switch off, and stay consistent.

Key features:
Open gym access, every day
Weekly fitness classes
Resort pools and beach days, seven days a week
Recovery and wellness spaces
Member rates on dining, spa, and more
Long- and short-term plans to suit your routine
Easy booking and planning in the app

## Key features

- Unlimited access to lifestyle and fitness venues
- Access to five-star resorts, beach clubs, and gyms
- Family-friendly pools and waterparks
- Member benefits at restaurants and spas
- Flexible membership plans
- Seamless in-app venue access

## What do users think of Privilee?

Overall sentiment: negative

**Pros**

- ✨ Great concept and privileges
- 💰 Good value for money
- 🏖️ Access to various venues (gyms, pools, beach clubs)
- 🍽️ Restaurant discounts available
- 👍 Amazing experience for active individuals
- 🌟 Life-changing app for some users
- 💯 Highly recommended for Dubai/Abu Dhabi residents
- 👨‍👩‍👧‍👦 Good for family and friends outings
- 👍 Supportive team for issues
- ✅ Practical and works well
- 💯 Best lifestyle app
- 👍 Great app with amazing privileges
- 💯 Awesome app and membership
- 👍 Excellent benefits for Dubai residents
- 👌 Great service and app
- 👍 Good app for Abu Dhabi visits
- 🤩 Guest pass opportunity
- 👍 Amazing experience overall

**Cons**

- ❌ Refused entry multiple times
- 💸 Waste of money for some
- 😠 Rude customer service
- 🚫 Poor selection of bookable classes
- 🤔 Sceptical about positive reviews
- 👎 Bad experience with reservations
- 📞 Unresponsive customer service follow-up
- 🔒 Locked out of account easily
- 📱 Cumbersome device change policy
- 🔄 Frequent and inconvenient app updates
- 💰 Money stolen/unwanted deductions
- 📉 Venues removed from Privilee
- ❓ Difficult to find new locations
- 🛠️ Needs UX refinement
- 👎 Disappointed with venue removal
- 🚫 Scam company
- 📧 Ignored emails and messages
- ❌ Cannot open certain locations
- 🗺️ App takes to wrong locations
- 🚫 Never able to book popular destinations
- 🚶‍♂️ Overcrowded and overbooked venues
- ⚠️ Terms and conditions change
- 💳 Extra charges for cancellation
- 🚫 No option to freeze membership
- 📉 Less value for money over time
- 📱 Last update is a failure (iPhone 13Pro)
- 📱 App glitches and freezes
- 📱 Overly complicated account creation
- 📱 Unable to change email
- 📱 Chat never loads
- ⚠️ Pool in shade, cold
- 👎 Not recommended for UAE residents
- 🚫 Nearby sorting option removed
- ⚠️ Introductory offers misleading
- 🚫 Login issues, requires frequent login
- ❌ App is inaccessible
- 🐛 Won't let me log in, keeps crashing

**Commonly reported bugs**

- App crashes
- App freezes
- Login issues
- Payment issues (Apple Pay not clickable, other methods failing)
- App takes to different locations
- Buggy app
- Last update has many bugs (iPhone 13Pro)
- Scroller not working properly
- Redeem voucher option goes blank
- Update not working
- Inaccessible app

**Most requested features**

- Facial recognition or two-step verification for login
- Option to leave reviews/feedback on venues
- Bring back nearby sorting option
- Favorite button to save preferred places

## Recent user reviews (10 of 56)

All indexed reviews: https://appshunter.io/ios/app/privilee/id1156100181/reviews.md

### 5/5 — Best Discovery of 2026

*2026-05-07*

This app is life changing! Love using the services and having so much fun gym and pool hopping! Not to mention the restaurant discounts!

### 1/5 — Waste of money

*2026-03-03*

Do not waste your time or money. 3/3 times I tried to use it I was refused. Privilee refused to refund my membership so stuck with this useless membership. It’s pointless. Very poor selection of classes to book(also the ones you can have reducers classes for provided membership)save your money. I’m very sceptical about the positive reviews it’s gotten here too. Smacks or paid for reviews…avoid at all costs

### 1/5 — Bad experience

*2025-12-25*

They refused to let us in, and were rude even when we made a reservation the previous day and it was confirmed. When finally after 25min the director by pity let us in. Sure enough during check in we had a reservation an that receptionist apologized. I called Privilee to ask them why this would happen and they explained they will call the hotel can call me back and I never heard back. I will cancel my membership as it was a a really really bad experience

### 1/5 — Locked Out of My Own Membership

*2025-11-02, version 3.9.2*

I’ve used Privilee for a while now, and honestly, the concept is great — but the execution? A complete joke. I’ve had to change my phone several times (normal life stuff — upgrades, faulty devices, etc.), and apparently, that’s enough to get you locked out of your own account if you didn’t manually log out first. Because clearly, everyone remembers to log out of their broken phone before it dies, right?

Now, instead of implementing something basic like facial recognition, two-step verification, or even a secure re-login process, Privilee’s solution is… drumroll… to make me write a signed letter promising to only use one device. In 2025. From a tech-based company. You can’t make this up.

Instead of protecting members from fraud with modern authentication, they punish the paying customers who are simply upgrading their phones. Absolute nonsense

### 1/5 — Forcing frequent updates

*2025-10-14, version 3.9.2*

Very inconvenient that it doesn’t let you check in when there’s an update. I’m out and I have to waste data and time downloading the update. This happens too often

### 1/5 — Stole my money

*2025-10-06*

They keep deducting money from my account and also it's not worth because must of the good gym's they remove it from privilee

### 1/5 — Poor app experience

*2025-09-27, version 3.8.2*

Buggy app, difficult to find new locations, needs a lot of UX refinement

### 1/5 — Disappointed Customer Service and Application

*2025-09-12, version 3.8.1*

I am very disappointed with the application since they removed most of the venues also the customer service is worse I was trying to speak to them in a friendly way, unfortunately they got very bad attitude although I have just requested for cancelling my membership since I do have health situation and I can’t drive long drives since they started removing many venues nearby my house .. don’t ever think to download or register in the application they are fraud

### 3/5 — Doesn’t do 100% of what it is supposed to

*2025-09-10, version 3.8.0*

I have the app and I am a member. It has a lot of bugs. It lags and isn’t as user friendly as it is supposed
To be. I can’t open certain locations despite clicking the same “point” over and over again. I click on a location and it takes me to a different location in a different emirate

### 5/5 — Guest pass

*2025-06-24, version 3.7.24*

Great opportunity to experience some lovely venues

## Frequently asked questions about Privilee

### What does the Privilee app offer?

The app provides unlimited access to a variety of premium lifestyle and fitness venues. This includes resort pools, beach clubs, and premier fitness studios. You can also enjoy family-friendly activities and savings at numerous restaurants, bars, and spas.

### What kind of venues can I access with Privilee?

You can access a curated selection of premium venues. This includes five-star resorts, iconic beach clubs, world-class gyms, and leading fitness studios. The app also highlights family-friendly options like kids' pools and splash parks.

### How much does Privilee cost?

The app offers flexible membership plans that cater to different lifestyles, with both long and short-term options available. Specific pricing details would be found within the app or on their official website, as the provided description indicates it's 'free with in-app purchases' which likely refers to the membership tiers.

### Is Privilee suitable for families?

Yes, the app is very family-friendly. It allows you to discover and access kids' pools, waterparks, and splash parks, making it ideal for family outings and entertainment.

### What are the benefits of joining Privilee?

Joining Privilee offers unlimited access to top-tier lifestyle and fitness venues, including luxury resorts and gyms. You also gain access to member benefits at hundreds of restaurants, bars, and spas, allowing you to save money while enjoying premium experiences.

## Version history (last 5 releases)

### 3.15.1 — 2026-08-24

Recent updates:
• New venues: Venues are added every month. 
• Improved interface: Enhanced user experience for easier navigation.
• Bug fixes: General improvements and performance enhancements.

### 3.15.0 — 2026-08-12

Recent updates:
• New venues: Venues are added every month. 
• Improved interface: Enhanced user experience for easier navigation.
• Bug fixes: General improvements and performance enhancements.

### 3.14.9 — 2026-07-20

Recent updates:
• New venues: Venues are added every month. 
• Improved interface: Enhanced user experience for easier navigation.
• Bug fixes: General improvements and performance enhancements.

### 3.14.8 — 2026-07-13

Recent updates:
• New venues: Venues are added every month. 
• Improved interface: Enhanced user experience for easier navigation.
• Bug fixes: General improvements and performance enhancements.

### 3.14.7 — 2026-07-06

Recent updates:
• New venues: Venues are added every month. 
• Improved interface: Enhanced user experience for easier navigation.
• Bug fixes: General improvements and performance enhancements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*