# PRM Assist > Airport assistance booking, retail, and excursion management for travelers. (iPhone/iPad app by PRM ASSIST LIMITED.) - Source: https://appshunter.io/ios/app/prm-assist/id1574371912 (this page in markdown: same URL + `.md`) - Developer: [PRM ASSIST LIMITED](https://appshunter.io/developer/1574371914) - Category: Travel, Lifestyle - Price: Free - Rating: 1.00/5 from 2 App Store ratings · 15 written reviews indexed - Age rating: 12+ - Requires: iOS 14.1 · 53 MB - Languages: American English - Released: 2021-12-26 - Data updated: 2026-06-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/prm-assist/id1574371912/reviews.md ## What is PRM Assist? You no longer have the anxious wait to see if your airport assistance has been booked. Your in-app time stamp system shows when your arrival and departing airport have confirmed they have received your booking and are ready to assist you when you arrive. Your PRM Club allows you to avail of exclusive airport offers. With our applications payment system you can now view airport retail items, purchase them, and collect them when travelling through the terminal. We want to make sure that shopping is available for all. Whether travelling for business or pleasure, it is always nice to have some fun and do some exploring at your destination. Your tours and activities section means you can book excursions close to you and pay for them through PRM Assist. Additional features offered by PRM Assist can be found in app. ## Key features - Airport assistance booking confirmation - Exclusive airport offers - In-app retail purchasing - Excursion booking - Integrated payment system - Real-time timestamp system ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/prm-assist/id1574371912/reviews.md ### 2/5 — Worked well initially ….. *2026-01-27, version 1.22* Haven’t been able to access the app again after initially requesting assistance through it. (Which did work brilliantly) Cannot get back on to check on the booking. Just keep being met by a blank white screen. Not great for people who really will rely on this app to book and follow up on special assistance ### 1/5 — Controls don’t work with voiceover *2025-09-04* Interesting concept, but you would think that an app designed to book assistance would include accessibility. Using VoiceOver trying to create a request and choosing a service animal radio buttons that aren’t activated with VoiceOver is a bad moment. Tapping on controls on the screen switch tabs. Full of bugs waste of time. Just book your assistance when you book Your ticket or just deal with it at the check-in counter or with the flight crew for a meet and assist at your destination. ### 1/5 — App doesn’t work properly *2025-07-02* I never received my verification code. I tried at least 6 times. Out of that, I received 1 code 18 hours after request. It obviously had expired. ### 5/5 — Great every time *2025-05-28, version 1.21* I’m surprised to see the low score for this app. I discovered it about 6 months ago and I’ve used it for 3 return journeys and every time the requests have gone through no problem and it means I don’t have to contact my airline, I can just arrange my assistance at my convenience. ### 1/5 — Waste of space *2025-05-20, version 1.21* Only deals with 1 mobility equipment. We have 2 a wheelchair and power pack assist wheel. Will not recognise airline booking reference. So can not make a request ### 1/5 — Don’t bother *2025-04-11, version 1.21* Booked assistance for Edinburgh airport - got there and no record of any booking. ### 3/5 — Didn’t crash but a fiddle *2024-08-13, version 1.18* Hasn’t crashed and registered and booked outbound and return assistance. Fingers crossed it all works ok. Shame when book special assistance with the airline why you then have to do this all again?! ### 1/5 — Needs a lot of work and attention *2024-08-08* I never received any confirmation regarding my request, the request was made 4 days in advance and a follow up email was sent as well, that was never answered. Additionally the app is not entirely functional, and I thought I had mistakenly downloaded a copy cat scam app because of the misspellings and lack of functionality. This really needs work if people and airlines are going to depend on it. ### 1/5 — O dear *2024-05-07, version 1.18* App keeps crashing ### 1/5 — Keeps crashing ! *2023-06-18, version 1.13* Keeps crashing when I go to add a trip ! ## Frequently asked questions about PRM Assist ### How does PRM Assist confirm airport assistance bookings? PRM Assist uses an in-app timestamp system to show when your arrival and departing airports have confirmed they received your booking and are ready to assist you. ### What kind of exclusive offers can I get with PRM Assist? The PRM Club within the application allows you to avail of exclusive airport offers, enhancing your travel experience with special deals. ### Can I purchase items at the airport using PRM Assist? Yes, the application's payment system allows you to view and purchase airport retail items, which you can then collect when traveling through the terminal. ### Does PRM Assist help with booking activities at my destination? Yes, the tours and activities section enables you to book excursions close to your destination and pay for them directly through PRM Assist. ### What is the age rating for PRM Assist? PRM Assist has an age rating of 12+, making it suitable for users aged 12 and above. ### How often is PRM Assist updated? The latest version of PRM Assist is 1.22, and it was last updated on August 28, 2025. Updates ensure the app remains reliable and features are current. ### What devices does PRM Assist support? PRM Assist is available for iPhone and iPod devices, offering its travel assistance and booking features to users on these platforms. ### Does PRM Assist have ads? No, PRM Assist does not contain advertisements. As a free application, it provides its services without interruption from ads. ## Version history (last 5 releases) ### 1.22 — 2025-08-28 Some bug fixes! ### 1.21 — 2025-03-21 Retrieve your airline booking! If you have made an assistance request while purchasing your airline ticket simply tap 'Create/Retrive Booking' and enter in your information, our system will try find your airline booking so that you can take control of your trip. ### 1.20 — 2025-02-12 Fixed some bugs! Nothing to see here! ### 1.19 — 2025-02-07 We have improved all of our features, make your bookings and give feedback with even more ease! ### 1.18 — 2023-11-29 Introducing Support Desk! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*