# Pro iCam — user reviews > 105 indexed App Store user reviews of Pro iCam by 建建 黄, rated 2.20/5 from 78 ratings. - Source: https://appshunter.io/ios/app/pro-icam/id925639505/reviews - App overview in markdown: https://appshunter.io/ios/app/pro-icam/id925639505.md - Rating breakdown: 5★ 14 · 4★ 4 · 3★ 8 · 2★ 12 · 1★ 40 ## Newest reviews (16 of 105) ### 2/5 — Does not connect to Wi-Fi *2022-02-17, version 2.0* It only works locally through direct connection to the device Wi-Fi. Cannot connect to the home Wi-Fi, to the router. No support, no customer service, no website etc. ### 2/5 — Richiesta aggiornamento *2022-01-25, version 2.0* Aggiornare app x cortesia…molti prodotti legati a questa app non funzionano più ### 1/5 — AWFUL *2020-03-28, version 2.0* Hasn’t worked in MONTHS! Worst product ever. ### 1/5 — Non connette il p2p *2020-03-09, version 2.0* Non funzione con la connessione dati ### 1/5 — live video not streaming *2020-01-31, version 2.0* When i’m not home and I want to watch my nanny cam it doesnt stream it only streams when im also at home I cant watch it from my phone from outside the house anymore ### 1/5 — Not working for remote access since July 2019 *2020-01-03, version 2.0* Since July 2019, this app is not capable of establishing connection with my hidden Spytec camera. Support reported issues with the app and that problems would be solved with a new version of the app that as of December 5, 2019 was still under development. Remote access is at the heart of a hidden cam. Without it, its purpose is beaten. Spytec, get you act together, please. ### 1/5 — No connection *2019-12-31, version 2.0* I cant connect out of my house! And the page of support is expiried... What can i make? ### 3/5 — Was working great until recent iOS update *2019-12-18, version 2.0* Always a very reliable app, but since the most recent update it’s stopped working outside the home wifi network so cannot review away from home on 4G any more. please fix quickly! ### 1/5 — Scam *2019-12-06, version 2.0* Does not work. Looks like The company still sold me 2 cameras totaling $300+ after they new of the server issue rendering the cameras useless. Said they would have an option available in November.... yet nothing. Would give zero stars if I could ### 1/5 — Not the app *2019-11-27, version 2.0* The issue is not the app but the cameras. Even when scanning home network I can see the camera losing pings every 3-4 seconds. When i web browse with Internet Explorer into the device I cannot get video to come through either (this worked before as well). My guess is these devices contact some cloud based server/connection/route and the streams are not just being used by the owners locally. Someone must have done an update to these cameras remotely. ### 3/5 — P2P down but still a better APP *2019-11-25, version 2.0* Shame that p2p has been nonfunctional for the developer’s non compliance with his local laws. However after using many P2P apps this one remains one of the most user friendly. Many of spysite.com hidden cameras use this APP, which by the way, has resumed remote view for many of its supported cameras. Try yours now! Yes there is nothing wrong with your camera, phone, or network. It’s the APP. Not for long though. More cameras are resuming function everyday and there are upgrade options for alternate APPs that will be released soon. If you just love the ease of p2p there are other options that don’t use this APP. Stay on top of what’s going on with Pro iCam at Spysite.com or stop at our NY or NJ showrooms for info and options. ### 1/5 — How do it get myself added to the list. *2019-11-24, version 2.0* I bought these cameras to Monitor my mom with Alzheimer’s. My level of frustration is beyond! No customer support, no phone or email response. One day they worked and then they didn’t. ### 2/5 — Real reason of P2P failure *2019-11-12, version 2.0* Most likely, there is nothing wrong with your camera, your network or the app. The real cause for the problem: remote p2p server that enables the remote viewing has failed, affecting 1mil+ cameras and many other apps made by Gang Zhang. He is in charge of the server and he is in jail now because of illegal domestic (China) distribution of spycam products which he was involved in. It seems like the problem will not be fixed because it's the Chinese government prohibiting such spy camera products who has shut down the server. We think the current P2P company is going to flop due to this incident. We are already producing a new version and will be available by early November 2019, it will be an upgraded version. If you bought the camera from us, we will apply a full credit towards the new model. This is a great loss for vendors like us as well. Doing business in this field for more than 20 years, this kind of stuff never happened. While some vendors simply closed their doors to avoid their customers, we stand by our customers who made our company. If you bought the camera from us, please contact us. SCS Enterprises ### 1/5 — Dead sauf dans le réseau perso *2019-11-06, version 2.0* Mais à distance plus rien ne fonctionne depuis septembre ### 1/5 — Stopped working *2019-11-06, version 2.0* Any updates? Mine still not working ### 1/5 — Can’t login remotely *2019-11-01, version 2.0* I’m having the same issue others are complaining about. Can’t login remotely. Just spins perpetually. Used to work fine. Very unhappy about it. PLEASE FIX AND UPDATE! ## Most critical reviews (10 lowest-rated) ### 1/5 — Still not working. Product is now a paperweight *2024-05-23, version 2.0* This app is still not up and running. The one I have just says “logging in”. Can I get a credit toward the updated model? ### 1/5 — Chinese wach auf !! *2024-02-12, version 2.0* KEIN FERNZUGRIFF AUS DEM MOBILEN NETZT MEHR MÖGLICH!! ### 1/5 — Please update *2023-12-18, version 2.0* Now you can't connect to the app and can't open the camera, please update. ### 1/5 — Cannot access camera remotely *2022-04-01, version 2.0* App and camera works well when connected to local wifi, but it WILL NOT allow remote access. Defeats the whole purpose of the security camera. ### 1/5 — Non funziona in remoto *2020-07-27, version 2.0* Da più di un anno e mezzo ### 1/5 — Confused *2020-07-12, version 2.0* I purchased this through a H&S Catolog I’m able to get the music blue tooth to work But can’t quit get the camera product to work I’ve read the reviews as to developer being jailed But noticed the problem could have been updated and fixed by November 2019 It is currently July 2020 Try as I may I have not found all the connections to make work I’ve been unable to get to locate the ability to put password in for router Been very time consuming and frustrating Can Anyone help?? Is it possible to get this item to work??? Thanks ### 1/5 — Useless *2020-07-03, version 2.0* I have the same issue the camera doesn’t work remotely therefore useless because I wanted access when away from home. We should get our money back or have this issue fixed. I warn anyone to stay away from this company and ask their products. A big rip off. ### 1/5 — Kein Support *2020-06-29, version 2.0* Seit Monaten keine Übertragung über das Internet mehr möglich. Anbieter reagiert auf keine Anfrage. ### 1/5 — Non funziona da remoto *2020-04-18, version 2.0* Non va ### 1/5 — App not working *2020-04-10, version 2.0* DON’T INSTALL IT AND DON’T BUY ANYTHING FROM ZETRONIX - APP IS NOT WORKING AND YOU LOOSE YOUR MONEY FOR NOTHING... BIG FAKE, SERIOUSLY ## Most praised reviews (10 highest-rated) ### 5/5 — Works great for me *2021-02-12, version 2.0* Works great for me with no problem at all ### 5/5 — Excellent *2020-07-17, version 2.0* Super fluide, rapide et très simple a utiliser. Je recommande vivement. Merci ### 5/5 — Finally, an app that works *2020-04-30, version 2.0* Of all of the different apps on the App Store for IP cams, this is the only one I have found that works with all of the difference cameras that I have bought on Thailand and China. There is nothing els I have found that even comes close. I do t k ow why this has bad ratings, I use it with a generic clock camera, a generic flexible camera, and a camera in the Epic Hat by epic babble (their app does not exist on the USA App Store). I would pay for this app if the developer went in that direction. It’s a good app and has all of the same functionality of the android versions I have tried, but as I said, this works on my iPhone. If I could give six stars I would. ### 5/5 — TOP quality, deserves a 5 star rating! *2019-04-30, version 1.7.22* Connects easily with my cams. Great! ### 5/5 — Can’t download on iPhone XS *2019-04-13, version 1.7.22* Please update app compatibility to support latest iPhones!!!! ### 5/5 — Really good, No problems *2018-11-03, version 1.7.22* It’s awesome you should get it!! ### 5/5 — Works great *2018-07-25, version 1.7.20* App works great. Push notifications are very handy. App is used for many different cameras and every one I’ve tried the quality is very good. ### 5/5 — Great app. Highly recommended. *2018-04-27, version 1.7.20* Great app. it does exactly what it says without fuss and difficulties. I tried a number of the apps on iTunes Store and Now use this one. It is straightforward to connect my FREDI L17 cameras and intend to connect more FREDIs. It shows multiple (4) cams on a screen, and you can fully configure the cams through the app. I have not seen though support for pan-and-tilt cameras. I would very much like the app, and especially the Settings functionality, to be password/Touch ID protected as an option. Hope to see this in a future release of this great app. Also to have the option to beep or sound an alarm on alert events. ### 4/5 — Please Update i Pro Cam App *2024-02-19, version 2.0* Please update this app ### 4/5 — Device offline! *2018-08-12, version 1.7.20* I am constantly dealing with my devices going offline. Also I am unable to reconnect outside of my wifi. I’m not sure if it’s an app issue or wifi/cellular fault. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*