# Pro Referral — Powered by the Home Depot

> Connects home service professionals with local customers for job opportunities. (iPhone/iPad app by Red Beacon, Inc..)

- Source: https://appshunter.io/ios/app/pro-referral/id803278177 (this page in markdown: same URL + `.md`)
- Developer: [Red Beacon, Inc.](https://appshunter.io/developer/467014825)
- Category: Productivity
- Price: Free
- Rating: 4.20/5 from 438 App Store ratings · 88 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.1 · 38 MB
- Languages: English
- Released: 2014-01-31
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pro-referral/id803278177/reviews.md

## What is Pro Referral?

The Pro Referral mobile app, powered by the Home Depot, helps you grow your business by connecting you with Home Depot customers in your area who need your expertise.

Handy features make it easy to manage your jobs, track points, and message or call customers on the go — anywhere, anytime.

Best of all, you’re in total control of your time and profits. Pro Referral rewards you for your everyday and business shopping with cost-free, zero commission leads to grow your business.

## Key features

- Connect with local customers
- Manage jobs on the go
- Track reward points
- Message and call customers
- Zero commission leads
- Control time and profits

## What do users think of Pro Referral?

Overall sentiment: negative

**Pros**

- 🚀 Great app
- 👍 Opportunity to create revenue
- 🚀 Preferred lead service
- 🚀 Smart setup
- 👍 Helpful customer service

**Cons**

- 🐛 Constant crashes
- 🐛 Unstable app
- 🐛 Doesn't work properly
- 🐛 Requires frequent reinstallation
- 🐛 Notifications not working
- 🐛 Leads not managed well
- 💸 Expensive background check
- 🤖 Poor customer communication
- 🤖 Leads sent to multiple contractors
- 💸 Deducts points for not accepting leads
- 🤖 Low quality/fake leads
- 🤖 Customers don't respond

**Commonly reported bugs**

- Constant crashes
- Login issues
- Notification bugs
- Profile update problems
- Incompatibility with newer versions

**Most requested features**

- Better lead management options
- Improved in-app messaging
- Calendar integration
- Ability to pause leads
- Option for non-contractor professionals

## Recent user reviews (10 of 88)

All indexed reviews: https://appshunter.io/ios/app/pro-referral/id803278177/reviews.md

### 5/5 — Nice

*2026-03-05, version 4.11.21*

A preferred lead service. I think the setup is smart.  I’ve had no problems.  Will use again.

### 5/5 — Scam Service

*2026-01-14, version 4.11.19*

This is a scam run by Home Depot to get you to sign up. There is no work offered and they just want you to buy your materials from them in the hopes they’ll send you work. I have had my background check done by Lowes/Costco/Walmart for installer services and was never charged for the service. They charged $42+ dollars and label it as “background check” fees so you can’t dispute the charge once you realize it’s a scam. Buyer Beware!

### 5/5 — Much Improved Stable and Reliable Now

*2026-01-06, version 4.11.19*

Update: The issues mentioned in my previous review have been addressed. The app is now stable, works as expected, and notifications for new leads are coming through without any problems.

Thank you to the development team for fixing the issues and improving the app. It’s been working great so far.

——

I’ve had a very frustrating experience with the Pro Referral app. Every time I try to log in, the app crashes and logs me out, even after reinstalling. On top of that, it doesn’t send notifications for new leads, which has caused missed opportunities and delayed responses to customers, ultimately affecting performance. Overall, the app is basically unusable in its current state and definitely needs to be fixed.

### 1/5 — Not worth the time

*2025-12-04, version 4.11.18*

This referral program is not worth the time. Out of the 50 referrals we have responded to, we have only had about 5 people respond to our voicemails or emails and have only secured 1 job. When I asked the referral program support if the leads are set only to one person they said they are sent out to many people in the program. If you are not the first one to respond within minutes of the request, you will not get a response.

### 1/5 — Unprofessional

*2025-12-02, version 4.11.18*

I have 44,000 points. No one explained to me how this app works. Apparently I’m not getting any leads because I did not know how to use the app. I will no longer be spending my money at Home Depot.

### 1/5 — Great program terrible app in the last 3 months

*2025-11-24, version 4.11.18*

This app used to work amazingly well! In the last three months it has been a complete brick. If Home Depot wants Pros to use this platform they must fix this app immediately.

### 2/5 — Getting leads

*2025-10-31, version 4.11.18*

I do love that you don’t have to pay for leads and it just comes out of points but the leads themselves are awful!! Home Depot sends the leads out to multiple people so even if you respond to it within 15 minutes the app could’ve sent it to someone way before you but you just lost 40 points because you accepted the lead. Also the leads  themselves are hit or miss, I bet 20% of the ones I accept even answer the phone. Overall this app won’t keep you busy for leads and is often frustrating to deal with.

### 1/5 — New problems

*2025-09-12, version 4.11.6*

App won’t stay open. Immediately closes.

### 1/5 — Constant Crashes

*2025-09-12, version 4.11.6*

App constantly crashes immediately after opening.

### 1/5 — Unstable

*2025-09-12, version 4.11.6*

To build on the last review and the response from the developer that the new version addresses the bugs and crashes….. well with the new version they did change one thing…. Now you have to delete and redownload the app every time you want to log in. Extremely buggy app from day one and no signs of improvement. Seriously considering becoming a Lowe’s contractor just because of this app

## Frequently asked questions about Pro Referral

### What does the Pro Referral app do?

The Pro Referral app connects home service professionals with local Home Depot customers who require their expertise. It helps users grow their business by providing them with new job opportunities.

### How does Pro Referral help grow my business?

Pro Referral provides cost-free, zero-commission leads to professionals. This means you get connected with potential customers without paying referral fees, allowing you to keep more of your profits and expand your client base.

### What are the key features of the app?

Key features include the ability to connect with customers in your area, manage your jobs, track reward points, and communicate with clients directly through messaging or calls, all from your mobile device.

### Is Pro Referral free to use?

Yes, the app is free to use. It rewards users for their everyday and business shopping by providing cost-free leads with zero commission.

### Who is this app designed for?

This app is designed for home service professionals, such as contractors and tradespeople, who are looking for a way to find new customers and manage their business more effectively.

## Version history (last 5 releases)

### 4.11.24 — 2026-07-09

1. Fixed Crashes and Bug Fixes
2. Some cosmetic updates

### 4.11.23 — 2026-04-24

1. IOS image upload from camera fixed.
2. Bugs and crashes fixed

### 4.11.22 — 2026-03-19

Bug Fixes and Updates

### 4.11.21 — 2026-02-19

Updated to latest Pendo version and show guides there.

### 4.11.20 — 2026-01-22

1. Update the count down text in new job details text
2. Added the Pendo Deep linking.
3. Remove the grey out background for Roofing.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*