# Pro Series Pumps CONNECT®

> Remote sump pump monitoring and alert system with product support. (iPhone/iPad app by Glentronics, INC.)

- Source: https://appshunter.io/ios/app/pro-series-pumps-connect/id1440157435 (this page in markdown: same URL + `.md`)
- Developer: [Glentronics, INC](https://appshunter.io/developer/1424225975)
- Category: Utilities, Reference
- Price: Free
- Rating: 2.30/5 from 25 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 141 MB
- Released: 2019-01-16
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pro-series-pumps-connect/id1440157435/reviews.md

## What is Pro Series Pumps CONNECT®?

Welcome to the Pro Series Pumps CONNECT mobile app.  We have been protecting basements from flooding for decades!  Use this app to monitor, see the status, and receive alert notifications from your Pro Series Pumps CONNECT product.  This app also offers product information and product support including FAQs and other options.

Features:
•	Monitor status of your backup or primary sump pump system
•	Receive push notifications of potential problems
•	Edit alert settings of WiFi modules
•	Research product information
•	Customer support (online, phone, or email)

In order to monitor the status of your backup or primary sump pump, you will need to have a Pro Series Pumps CONNECT system and a Pro Series Pumps CONNECT WiFi Module linked to a Wi-Fi network.  This will allow for remote monitoring of battery, power and pump activity.  If a potential problem arises, the status page will display a red warning and explain the specific problem.  In addition to the status page, you will be notified via email, text message, or push notification.  All three notification methods can be disabled or enabled through the app.

List of Compatible Pump Systems:
•	PHCC Pro Series 1850 CONNECT (PHCC-1850)
•	PHCC Pro Series 2400 CONNECT (PHCC-2400)
•	PS-C22 Combination Pumps CONNECT (PS-C22)
•	PS-C33 Combination Pumps CONNECT (PS-C33)
•	Deluxe Controller CONNECT (DFC2, VSC2 and TSC2)
•	PHCC Pro Series Alternator (DVSA)


Contact details (visible on the app download screen):
Website – www.stopflooding.com	
Email – mail@glentronics.com
Phone – (800) 991-0466

## Key features

- Monitor sump pump system status
- Receive push notifications for problems
- Edit WiFi module alert settings
- Research product information
- Access customer support

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/pro-series-pumps-connect/id1440157435/reviews.md

### 5/5 — Setup is a bit clumsy but app works fine

*2026-04-09, version 22.7*

Confused by all of the hate from other reviewers for this app. I installed it, tested it and it works just fine for me. I get both email and text notifications within 2-3 minutes of any status changes on the unit - including power disruptions. My sump pump is in its own enclosed room in our basement, so I added a WiFi extender for my Eero mesh system right inside the sump room - just for added signal strength security. Works like a charm. Very pleased!

### 1/5 — Module status blank screen

*2026-02-19, version 22.7*

This app worked fine for almost a year then all of a sudden a week ago the module got disconnected but I got the module reconnected to Wi-Fi and even bought a new module and got that added and connected to Wi-Fi but when I open the app and click on module status or edit alert settings, all I get is a blank screen.  Seems to me there’s a bug in the app that needs to be fixed.

### 1/5 — Useless

*2025-10-10, version 22.7*

Doesn’t convey any information aside from letting you know that the pump is connected to Wi-Fi.  Not sure what the point of this app is.

### 5/5 — New App is Awesome!

*2024-12-09, version 22.7*

This was easy to setup. Took us about 10 mins and works great.

### 1/5 — Load data error

*2024-05-02, version 22.4*

Worked for a while but now I keep getting a “Load data error” message and I can’t see the status of my pump!

### 1/5 — Disappointed

*2024-04-21, version 22.4*

Alert that it is disconnected from wifi less tan 36 hrs after it is installed.  At 4am.  What is the point of having this if it drops the connection?!?

### 1/5 — Beyond awful

*2024-02-28, version 22.4*

Will not send power failure notifications, only email. Which is useless. 

I disconnected the wifi module and the app said the wifi is connected. 

Complete waste of money and clearly the manufacturer had no plans to address.

### 4/5 — Working Ok but not getting text alerts

*2023-11-18, version 22.4*

Installed module yesterday. Performed system tests, everything worked fine except only got email alerts no texts. Where did I go wrong?

### 5/5 — Really cool.

*2023-03-31*

Heck yes! This thing is awesome.

### 1/5 — Doesn’t stay connected to WiFi

*2023-03-05, version 20.5*

This app would be good, but the system loses connection with WiFi after only a few hours and has to be reset. There is full WiFi signal strength at the pump location, and I have many other devices on the network which never lose connectivity. This app is completely useless as a result, and I feel like I got ripped off because I bought the sump pump because of the “smart” features and the email alerts.

## Frequently asked questions about Pro Series Pumps CONNECT®

### What is Pro Series Pumps CONNECT?

Pro Series Pumps CONNECT is a mobile application designed to monitor the status of your Pro Series Pumps CONNECT backup or primary sump pump system. It allows for remote monitoring of battery, power, and pump activity.

### What do I need to use Pro Series Pumps CONNECT?

To monitor your sump pump, you need a Pro Series Pumps CONNECT system and a Pro Series Pumps CONNECT WiFi Module linked to a Wi-Fi network. This enables remote monitoring capabilities.

### How does Pro Series Pumps CONNECT notify me of problems?

If a potential problem arises, the app's status page will display a red warning with a specific explanation. You will also be notified via email, text message, or push notification, all of which can be enabled or disabled within the app.

### What pump systems are compatible with Pro Series Pumps CONNECT?

Compatible systems include the PHCC Pro Series 1850 CONNECT, PHCC Pro Series 2400 CONNECT, PS-C22 Combination Pumps CONNECT, PS-C33 Combination Pumps CONNECT, Deluxe Controller CONNECT (DFC2, VSC2, TSC2), and PHCC Pro Series Alternator (DVSA).

### What is the user rating for Pro Series Pumps CONNECT?

The app has a rating of 2.3 stars from 25 ratings. User feedback may reflect specific experiences with the app's functionality and reliability.

### Is Pro Series Pumps CONNECT available on Android devices?

Based on the provided data, Pro Series Pumps CONNECT is supported on iPhone and iPod. Information regarding Android compatibility is not specified.

### How often is Pro Series Pumps CONNECT updated?

The latest version of Pro Series Pumps CONNECT is 22.7, and it was last updated on November 26, 2024. This indicates a relatively recent update cycle.

### Where can I get customer support for Pro Series Pumps CONNECT?

Customer support is available through the app, including online resources, phone at (800) 991-0466, and email at mail@glentronics.com. The website www.stopflooding.com also provides further information.

## Version history (last 5 releases)

### 22.7 — 2024-11-26

Many UI enhancements and updates.

### 22.4 — 2023-11-01

New product information
Stability improvements

### 20.5 — 2021-09-14

Fixes under the hood

### 20.4 — 2021-09-08

New ProSeries assets

### 20.0 — 2021-06-21

Improved user experience

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## More apps by Glentronics, INC

- [Basement Watchdog CONNECT®](https://appshunter.io/ios/app/basement-watchdog-connect/id1424225976)
- [Hero CONNECT®](https://appshunter.io/ios/app/hero-connect/id1519318080)

All apps by Glentronics, INC: https://appshunter.io/developer/1424225975

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*