# Pro Shopper by Living Spaces — user reviews

> 42 indexed App Store user reviews of Pro Shopper by Living Spaces by LIVING SPACES FURNITURE, LLC, rated 2.00/5 from 82 ratings.

- Source: https://appshunter.io/ios/app/pro-shopper-by-living-spaces/id1054090794/reviews
- App overview in markdown: https://appshunter.io/ios/app/pro-shopper-by-living-spaces/id1054090794.md
- Rating breakdown: 5★ 12 · 4★ 1 · 3★ 8 · 2★ 15 · 1★ 46

## Newest reviews (18 of 42)

### 2/5 — Signed up-Still can’t login

*2024-01-31*

What the heck!  I have signed up, created an account and the app says my login is wrong. So hit forgot password, never get an email to reset it.

### 2/5 — The scan/cart QR  isn’t working

*2021-02-23, version 1.2.4*

Tried to use the scan/cart QR code feature and it did not work.

### 2/5 — Frustrating !!!!

*2020-09-19, version 1.2.4*

You browse tables, for example.   Once you see one table and examine it you are thrown back to the opening page and have to start ALL OVER AGAIN......  Why the heck would it not go back to where you were in the oft chance that you might want to continue looking in that section!!!!!????

### 1/5 — Scam company

*2020-08-14, version 1.2.4*

Ordered and paid a lot extra for the Prestige Down and received the Prestige Foam. Cheapest foam material ever, too. Scam company needs to replace my order.

### 2/5 — Needs a lot of fixing

*2020-07-06, version 1.2.4*

This app is good at showing merchandise, but it is really slow and needs more work in order for customers to enjoy the experience of shopping online.

### 1/5 — Delivery is a disaster I don’t Recommend.

*2020-04-10, version 1.2.4*

Delivery is  a disaster I don’t Recommend

### 1/5 — Great store, terrible app

*2020-04-05, version 1.2.4*

The app functions as if it is simply linked to the website. Glitchy. Not all products listed. Asks for login (which is not necessary) every time you open app.

### 1/5 — Glitchy

*2020-02-29, version 1.2.4*

This app is SO glitchy. I keep trying to use it to shop, but continuously am disappointed.  Although I choose my store’s location, it constantly changes. It changes screens without me even touching anything. I try to search and it enlarges the screen. I can’t even list everything. Please make more of a conscious effort to make this app great. PLEASE. I love Living Spaces and want to use it more. 

And change the name to ‘Living Spaces’ (not ‘Pro Shopper’ - that’s just stupid) so we all can find it.

### 2/5 — Please add a “back” button

*2020-02-15, version 1.2.4*

No BACK arrow unless you want to go back to the same starting page every time. Previous page is not available. You have to start every search from the same entry point every time. Very tedious. 

♥️ item you think you want to look back at. Otherwise you repeat the same steps for each & every item/search🙄😑

### 2/5 — Difficult to navigate

*2020-01-26, version 1.2.4*

When you click on the search button, it keeps going to financing needs. Really frustrating to customize your search. Looking for “shoe storage cabinets” and after 5 minutes, no luck. Meaning, couldn’t even give my self an option to search for it.

### 1/5 — Start over

*2019-11-22, version 1.2.4*

This should be the name of this current app and what they should call the next deployment if hopefully a new app. This unresponsive app with one of the worst UX and UIs I have encountered shopping online. I ditched my cart 4x now. So done.

### 2/5 — C’mon!!!

*2019-10-05, version 1.2.4*

Update this already!    It’s irritating.  I love this place.   Inventory is incorrect and we got 2 items out of 3!   Believed in y’all.  You let me down. And where is the wish list now

### 1/5 — Need a functional back button

*2019-08-24, version 1.2.4*

Every time you use the back button, you get thrown out of your search and have to start all over again. Not worth the time. I’m removing the app and just using a web browser. Ridiculous and total waste of time.

### 1/5 — Could be great

*2019-08-04, version 1.2.4*

There’s no “go back” option. You have to start your search over each time it’s very frustrating.

### 1/5 — Still haven’t fixed the back button issue!

*2019-03-08, version 1.2.3*

Talk about not caring about your customers’ feedback and frustrations.

### 1/5 — Can’t log in

*2018-09-16, version 1.2.2*

I can log in on the website and mobile site but not the app. Even saying to reset my password says user does not exist. Different database of users for the app? Unusable for me

### 1/5 — Awful and a waste of time

*2018-09-15, version 1.2.2*

Not sure what this app is for, just got to their website, this is a piece of garbage.

### 1/5 — Mobile Garbage

*2018-08-27, version 1.2.1*

It’s really bad, does not integrate with the store.

Asked for my zip code 5 times

Showed up to checkout and had to give them my info again.  What’s the point

## Most critical reviews (10 lowest-rated)

### 1/5 — Last update 3 years ago??

*2022-06-25, version 1.2.4*

This is garbage lol. Don’t download. Their website is kind of bad too but the app takes the cake

### 1/5 — App is worthless right now…

*2021-11-14, version 1.2.4*

As others have stated, the app is annoying and doesn’t allow you to efficiently allow you to browse the items. Not worth downloading at this time unless you need to waste some time.

### 1/5 — Glendale store nightmare

*2021-07-13, version 1.2.4*

This is the worst LS store ever. Our salesman, Yussef lied to and misled us regarding timing of our delivery right from the beginning. He is the kind of person that gives all salespeople a bad name. I don’t say that lightly given I have been a professional salesman for 35 years. Now, after trying for weeks we cannot get anyone at this store to respond to us at all. I’m trying to cancel my order that I have been waiting on for almost 2 months and no one will respond. I have been a faithful customer of LS but after this experience i will never buy from them again. Going to The Dump to see if that are better at treating their customers. Sad

### 1/5 — It’s just the website. Nothing more

*2021-05-09, version 1.2.4*

This is just the website. And it’s a worse version of the website.

### 1/5 — App is terrible

*2021-01-31, version 1.2.4*

Definitely needs some work, can’t click back without having to restart my search.

### 1/5 — The Point of No Return

*2020-11-29, version 1.2.4*

Frustrating to navigate. Search for an item, click and look at it, and when you “go back” you are returned to the home page! Start the entire search over!! There is NO RETURN to your previous search!!

### 1/5 — ANNOYING!

*2020-11-16, version 1.2.4*

Change your “back” arrow to the recently viewed item!!!!!
NOT the home page!!!!!!
So ANNOYING!

### 1/5 — Argh

*2020-11-14, version 1.2.4*

No back button so whenever you’d like to go back it takes you to the home screen. Apple Pay doesn’t work; the app has an ad at the bottom to download the same app. Have not tried to use the app in store.

### 1/5 — Don’t bother

*2020-10-19, version 1.2.4*

This app is just a web browser, literally a better experience to just open safari and go to the website

### 1/5 — Page back takes all the way to the beginning

*2020-08-15, version 1.2.4*

I click on a couch, hit the back button to look at a different one (crazy right?) and it takes me aaaaall the way back to the home page asking me if I want to scan a barcode, visit website, track order etc. This is exactly what all other reviewers are reporting. Deleting and shopping elsewhere.

## Most praised reviews (10 highest-rated)

### 5/5 — Omg

*2017-01-20, version 1.0*

So anyone of my friends who are thinking about buying anything from this company, let me warn you I bought a living room set one year later the love seat breaks for no reason and all they can do for me is take the furniture out of my house for up to four weeks to repair with nothing for us to sit on, wow if I took your Bed for four weeks would they be happy hell no but it is ok to take my money of 6000 dollar and not give me something to sit on😡 and the best comment was if they can not fix it they will replace if for free😡 so why not do that in the first place and keep me as a customer. American furniture here I come

### 5/5 — Awesome app!

*2015-11-15, version 1.0*

This app is amazing and has made my furniture shopping experience much more enjoyable and fun! I can simply scan all the items I want and it shows me all the product details and I can add them to my wish list so I can buy them at a later time. Definitely 5 stars!

### 5/5 — Living Spaces App

*2015-11-15, version 1.0*

Awesome app! Works flawlessly and makes keeping track of your favorites easy and accessible at the tip of your fingertips.

### 5/5 — Great In-Store Shopping Companion

*2015-11-11, version 1.0*

While shopping in store I found this application extremely helpful!  I love shopping at Living Spaces and now I have all the information I need right at my finger tips!  Great job Living Spaces!

### 5/5 — Nice

*2015-11-11, version 1.0*

Smooth in store ap

### 5/5 — Great App!

*2015-11-11, version 1.0*

This app is so helpful.  I love how it can scan items and I have information on products available.

### 4/5 — Love it, but...

*2016-05-15, version 1.0*

Has anyone noticed that when you're looking at any item and you hit the back button that it takes you back to the main screen instead of the initial search results list? It's really frustrating when you're trying to look at something and have to completely restart the search every time you want to get back to the search listings.

### 3/5 — Horrible app!!

*2023-04-16*

I can’t view my saved items as it closes the app or starts acting up!  Needs to be fixed!!

### 3/5 — Developers add a “back” function

*2019-08-01, version 1.2.4*

The app is great. Very excited to use it. The developers need to add a “back” button when browsing the webpage thru this app. It is very frustrating to have to start all over every time you want to go back to the previous page. It’s a small feature but it pays off huge in the end.

### 3/5 — No AR

*2018-08-11, version 1.2.1*

I wish you could do AR (augmented reality) on this app like most furniture apps do now. It’s hard for me to see if the furniture would go in my house without it.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
