# Pro Support Hub — 1:1 landscaper support

> Digital support hub for landscapers with direct service and repair resources. (iPhone/iPad app by Stanley Black & Decker, Inc..)

- Source: https://appshunter.io/ios/app/pro-support-hub/id1546159111 (this page in markdown: same URL + `.md`)
- Developer: [Stanley Black & Decker, Inc.](https://appshunter.io/developer/414050137)
- Category: Business, Social Networking
- Price: Free
- Rating: 2.00/5 from 11 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 15 MB
- Languages: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian and 16 more
- Released: 2021-01-29
- Data updated: 2026-06-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pro-support-hub/id1546159111/reviews.md

## What is Pro Support Hub?

Built for landscapers, this innovative digital support hub provides 1:1 service when and
how you need it. Accessible through mobile or desktop upon registration of your
DEWALT® Commercial Mower.
 
Access expert service, fast: 
•	Don’t waste time waiting.
•	Enjoy a direct, priority line to our customer service center to solve issues quickly.
 
Call, click or tap for support: 
•	Multiple contact options let you choose the method that works for you: voice call, live chat or ticket submission. 
 
Real-time video diagnostic support: 
•	Video chat with trained service technicians.
 
Find DIY resources:
•	Search videos, articles and other resources for troubleshooting, repairs and maintenance.
 
Locate priority authorized service centers:
•	Have a major repair need?
•	Quickly find our nearest authorized service center.
 
Get help when you need it: 
•	We work when you do, with sunup to sundown hours that extend in high seasons.
 
Identify and order parts: 
•	Our part finder includes enhanced search capabilities to painlessly locate and purchase the parts you need to keep you mowing.

## Key features

- 1:1 expert service access
- Direct priority customer service line
- Live video diagnostic support
- DIY troubleshooting resources
- Priority authorized service center locator
- Part finder and ordering

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/pro-support-hub/id1546159111/reviews.md

### 1/5 — Worthless

*2025-06-23*

Loaded the app today. Say I reached a site that no longer exists.  Says community not fully loaded, refresh, which does nothing.

URL No Longer Exists
You have attempted to reach a URL that no longer exists on salesforce.com.

You may have reached this page after clicking on a direct link into the application. This direct link might be:
• A bookmark to a particular page, such as a report or view
• A link to a particular page in the Custom Links section of your Home Tab, or a Custom Link
• A link to a particular page in your email templates

If you reached this page through a bookmark, you are probably trying to access something that has moved. Please update your bookmark.

If you reached this page through any of the other direct links listed above, please notify your administrator to update the link.

If you reached this page through a link on our site, please report the broken link directly to our Support Team and we will fix it promptly. Please indicate the page you were on when you clicked the link as well as any other related information. We apologize for the inconvenience.

Thank you again for your patience and assistance. And thanks for using salesforce.com!

### 1/5 — Update????

*2023-05-18*

Says it needs updated. It is up to date in the app store…

### 1/5 — Need update

*2023-04-14*

Don’t work till they do a update  😩

### 1/5 — Terrible

*2023-03-29*

Got the app as soon as I put my mower in it says update app and won’t do anything

### 1/5 — Broken app.

*2023-03-18*

Can’t even open the app.

### 1/5 — App broken

*2023-02-26*

Once logged in I get notice that app needs an update yet there’s no update. Can’t ignore or proceed.

## Frequently asked questions about Pro Support Hub

### What is Pro Support Hub?

Pro Support Hub is a digital support platform designed specifically for landscapers who own DEWALT Commercial Mowers. It provides direct access to customer service, diagnostic tools, and repair resources.

### Who is Pro Support Hub for?

This app is intended for professional landscapers who use DEWALT Commercial Mowers and need quick, reliable support for their equipment.

### How can I get support through Pro Support Hub?

You can get support via voice call, live chat, or ticket submission. The app also offers real-time video chat with trained service technicians for diagnostics.

### Does Pro Support Hub offer troubleshooting guides?

Yes, Pro Support Hub provides access to DIY resources, including videos and articles, to help users with troubleshooting, repairs, and maintenance tasks.

### How do I find a service center using Pro Support Hub?

The app features a locator for priority authorized service centers, allowing users to quickly find the nearest location for major repair needs.

### What are the operating hours for Pro Support Hub?

Pro Support Hub offers support with sunup to sundown hours, extending into high seasons to align with the working schedules of landscapers.

### Can I order parts through Pro Support Hub?

Yes, the app includes an enhanced part finder that helps users identify and order the specific parts they need for their equipment.

### What devices does Pro Support Hub support?

Pro Support Hub is available on iPhone and iPod devices.

## Version history (last 1 release)

### 8.1 — 2021-01-29

No release notes.

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## More apps by Stanley Black & Decker, Inc.

- [STANLEY® Level](https://appshunter.io/ios/app/stanley-level/id565961826)
- [Blade Selector](https://appshunter.io/ios/app/blade-selector/id825817923)
- [DEWALT Tool Connect](https://appshunter.io/ios/app/dewalt-tool-connect/id971831068)
- [Stanley Black & Decker Events](https://appshunter.io/ios/app/stanley-black-and-decker-events/id1080237852)
- [BLACK+DECKER](https://appshunter.io/ios/app/black-plus-decker/id1097648295)
- [Proto-Industrial Tools & Safety](https://appshunter.io/ios/app/proto-industrial-tools-and-safety/id1145968576)

All apps by Stanley Black & Decker, Inc.: https://appshunter.io/developer/414050137

## Related topics

[dewalt tool connect](https://appshunter.io/ios/topics/dewalt-tool-connect) · [dewly](https://appshunter.io/ios/topics/dewly) · [dezly](https://appshunter.io/ios/topics/dezly)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-03.*