# ProCall Mobile > Mobile unified communications and CTI for business users with ProCall Enterprise. (iPhone/iPad app by ESTOS GmbH.) - Source: https://appshunter.io/ios/app/procall-mobile/id1049341023 (this page in markdown: same URL + `.md`) - Developer: [ESTOS GmbH](https://appshunter.io/developer/524662449) - Category: Business, Productivity - Price: Free - Age rating: 12+ - Requires: iOS 17.0 · 83 MB - Languages: British English, Dutch, Canadian French, German (Germany), Italian, European Portuguese, Russian, European Spanish - Released: 2017-06-03 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/procall-mobile/id1049341023/reviews.md ## What is ProCall Mobile? ProCall Mobile is a native smartphone and tablet app with selected Unified Communications and CTI functions. To use this app version, you need a supported installation/version of ProCall Enterprise in which you have been activated as a user. Supported installations/versions of ProCall Enterprise are: • ProCall 8 Enterprise, with a valid software maintenance contract • ProCall NEX With ProCall Mobile, the native app for iPad and iPhone, users can easily access selected and proven unified communications and CTI functions from the bestselling ProCall Enterprise. Important data on business contacts and information on the availability of colleagues enables efficient communication at all times, even when on the move. Features such as video chat or the integration of softphone functions (SIP) significantly upgrade the app. An Overview of the Most Important Features • Use the office phone on the move • Fast access to business contacts and all communication functions • See the last contacts quickly at a glance • Chat for fast and secure exchange of messages • Integration of common CRM, ERP and industry software. Relevant information immediately available for up-to-date contact data • Personal communication with audio/video chat • Instant messaging and presence management, also for external business partners through federation • Always be efficiently organized with a personal call journal ## Key features - Use office phone on the move - Access business contacts and communication functions - Chat for secure message exchange - Video chat - CRM/ERP software integration - Instant messaging and presence management ## Recent user reviews (10 of 54) All indexed reviews: https://appshunter.io/ios/app/procall-mobile/id1049341023/reviews.md ### 1/5 — Update *2026-06-11, version 2026.05.26* Seit dem neusten Update leider keine Anrufe mit iOS mehr möglich, sowohl ausgehend als auch die Annahme von Telefonaten. Sehr schade. Hoffe auf baldige Fehlerbeseitigung ### 1/5 — Seit dem neuen Update geht nichts mehr *2026-06-10, version 2026.05.26* Seit dem neuen Update kein Telefonieren mehr über iOS möglich ### 2/5 — Ultimo aggiornamento 2026.05.26 non funziona su IPhone *2026-06-04, version 2026.05.26* Su iPhone XR e iPhone 13 Pro Max dopo ultimo aggiornamento 2026.05.26 non si possono più fare chiamate in ingresso e uscita ### 3/5 — Klingelt oft nicht *2026-04-03, version 2025.12.09* Prinzipiell gute App, aber man muss sich nach einigen Tagen immer mal ab und dann wieder anmelden, damit die App funktioniert. Außerdem kommt es oft vor, dass eingehende Anrufe nicht signalisiert werden. ### 3/5 — Langsam und Abstürze *2025-12-10, version 2025.11.13* Bis die App die Nachrichten der gelaufenen Chats geladen hat, dauert es teils bis 5 Minuten. Oft klappt es auch gar nicht. Zudem gibt es an diversen Stellen Abstürze, z.B. wenn man etwas ins Suchfeld eingibt bevor der Chat vollständig da ist. Einfach aus. Die Unzuverlässigkeit von unterwegs an Informationen zu kommen, macht sie für mich nur schwer nutzbar ### 1/5 — Jetzt mit Fehler *2025-11-14, version 2025.11.04* Nun geht die Telefonie über Softphone via ProCall Mobile nicht mehr… 😩 ### 3/5 — Grundsätzlich gute App *2025-09-15, version 2025.07.24* Aber seit einiger Zeit kann ich keine Anrufe annehmen. Genauer gesagt die App legt einfach auf. Manchmal direkt manchmal nach ein paar Sekunden. Wenn ich anrufe dann läuft alles wie erwartet. ### 3/5 — Default Phone App *2025-06-27, version 2025.06.19* Soweit macht es was es tuen soll. Wäre allerdings fantastisch die App als Standardanwendung für Telefonie in den iPhone Einstellungen festlegen zu können ### 3/5 — Optimierungsbedürftig *2025-02-14, version 2024.12.09* Bei Anrufe und Tastatur, warum kann man nicht copy Paste machen. Das nervt voll. Des Weiteren kann die App mal auch mal schöner gemacht werden ### 1/5 — Nun Zwangsupdate, Software Wartung und Procall Services *2024-09-03, version 2024.08.02* Nun werden alle gezwungen ab Januar einen neuen Server zu laufen (Lizenz Upgrade), Zwangswartung abzuschließen und zusätzlich Procall Mobility Services zu buchen. Nach Gier kommt der Fall. Wir rüsten nun um und Estos ist Geschichte - Ihr macht sie weitere Software Anbieter (Citrix, Veeam und weitere) nun den völligen Wahn mit und meint das wäre ein Geschäftsmodell. Absolut eine Frechheit und ein Schlag ins Gesicht. Die. Gesinnung wird einen vorgeführt. ## Frequently asked questions about ProCall Mobile ### What is ProCall Mobile? ProCall Mobile is a business application that offers unified communications and CTI functions on smartphones and tablets. It allows users to access office phone features, business contacts, and colleague availability remotely. ### What are the system requirements for ProCall Mobile? To use ProCall Mobile, you need a supported installation or version of ProCall Enterprise, such as ProCall 8 Enterprise with a valid maintenance contract or ProCall NEX. Users must also be activated within the ProCall Enterprise system. ### Can I use ProCall Mobile without ProCall Enterprise? No, ProCall Mobile requires a supported installation and activation within ProCall Enterprise to function. It is designed to extend the capabilities of the ProCall Enterprise system to mobile devices. ### What communication features does ProCall Mobile offer? ProCall Mobile provides features like using your office phone on the move, fast access to business contacts, secure chat for message exchange, audio/video chat for personal communication, and instant messaging with presence management. ### Does ProCall Mobile integrate with other business software? Yes, ProCall Mobile integrates with common CRM, ERP, and industry-specific software. This integration ensures relevant information and up-to-date contact data is immediately available to users. ### Is ProCall Mobile available on Android devices? The provided data indicates ProCall Mobile is available for iPhone and iPad. It is not specified if an Android version is also supported. ### How often is ProCall Mobile updated? The latest version of ProCall Mobile is 2026.06.10, which was last updated on 2026-06-12. This suggests frequent updates to the application. ### Does ProCall Mobile have ads? No, ProCall Mobile does not contain advertisements. The application is free to use and does not display any ads to users. ## Version history (last 5 releases) ### 2026.07.21 — 2026-08-12 Improvements ------------ - Added Eyes symbol to show password while typing it in. - Fixed potenial hang. - Added feature to swap a call - Added feature to start a consultation call. - internal optimisations for audio video calls - Fixed display of group order for admin groups. Bug fixes --------- - Outgoing iOS calls now show the correct call state when the remote phone is unreachable. - fixed resolving number on notifications in some cases - Improved reliability of incoming-call ringing and app stability on iOS. - Improved reliability of the in-app softphone call window after minimizing and restoring it. - Better logging for webrtc - Fixed crash while searching chats. - Fixed outgoing call issues with outdated servers. - Fixed text layout issue during calls on smaller phones. - Fixed issues with taking calls while being in the background. - Video calls start with Speakers on by default if no Headset is connected. - Fixed shortdialnumber shown instead of real number in journal - Fixed ui update issue during call - Fixed search field color in dark mode - fix app crash on incoming call - Fixed bug when call timer reset during swap - Preserving Microphone and Speaker seletion when switching between callers. - Fixed to show legacy CTI window for CTI only calls. - Fixed bug when moving Favourites to different groups. - Added ability to copy phone numbers from journal. - Fixed incoming call audio/video issue. - Fixed an issue with moving favourites between groups on mobile app would destroy monitor groups on ProCall Windows. - Better logging for webrtc - Fixed a rare crash that could occur during some network operations in ProCall iOS. - Improved reconnect behavior after temporary network loss on iOS. - english: fixed short dial numbers from administrative groups were not shown in some cases german: fixed Kurzwahlnummern aus Verwaltungsgruppen wurden in einigen Fällen nicht angezeigt - Fixed crash in contactdetails. - Fixed crash in PhoneNumberManager.startRestoration - Incoming video calls may occasionally fail to connect; signing out and back in may temporarily help. - Fixed a potential crash. - fix for contact search - In-call action buttons stay aligned in all languages; long captions no longer shift the grid. - Fixed an issue with call forwarding connected to presence states. - Fixed a layout issue that could break the dialpad UI on some iPhone devices and accessibility configurations. - Fixed consultation call issues that could cause missing audio or unexpected call termination. - Fixed bug that the little "i" icon was shown on contacts even though they did not have any notes. - Fixed issues in consultation mode that could block interaction or returning to the call view. - Fixed an issue where direct transfer could stop working in the iOS app. - Fixed a rare crash during video calls. - Improved stability when answering incoming calls on iOS. - fix critical bug for receiving incoming call - troubleshooting with installed previous beta app requires remove the app - restart the device and reinstall the new app - Fixed rare crash on iPad. - fixed issue of showing too few contact details. ### 2026.06.10 — 2026-06-12 This is a re-publication of version 2025-12-09. Because many users had not updated their servers, the latest release was not compatible with their installations. Please be aware that future mobile app updates will require a server version that is less than one year old. ### 2026.05.26 — 2026-06-01 Various improvements and bug fixes ### 2025.12.09 — 2025-12-17 Various improvements and bug fixes ### 2025.11.13 — 2025-11-16 - fix Softphone bug introduced in 2025.11.04 ## Apps similar to ProCall Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [TeleSec OneTimePass](https://appshunter.io/ios/app/telesec-onetimepass/id452199072) | — | Free | Business | | [ELO](https://appshunter.io/ios/app/elo/id1584323923) | — | Free | Business | | [Mitel One](https://appshunter.io/ios/app/mitel-one/id1558922285) | 3.0 (2) | Free | Business | | [STARFACE](https://appshunter.io/ios/app/starface/id1105388186) | 4.8 (5) | Free | Business | | [CAS genesisWorld SmartDesign](https://appshunter.io/ios/app/cas-genesisworld-smartdesign/id1139209736) | — | Free | Business | | [baramundi Mobile Agent](https://appshunter.io/ios/app/baramundi-mobile-agent/id651885839) | — | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*