# Prodigy for Parents — user reviews

> 137 indexed App Store user reviews of Prodigy for Parents by Prodigy Education Inc., rated 4.80/5 from 15,002 ratings.

- Source: https://appshunter.io/ios/app/prodigy-for-parents/id1597129900/reviews
- App overview in markdown: https://appshunter.io/ios/app/prodigy-for-parents/id1597129900.md
- Rating breakdown: 5★ 13,645 · 4★ 843 · 3★ 286 · 2★ 70 · 1★ 158

## What do users think of Prodigy for Parents?

Overall sentiment: positive

**Pros**

- 🚀 Fast and fun learning experience
- 👍 Engaging and interactive for kids
- 💡 Rewards and incentives motivate learning
- 🙌 Helps kids learn math in a enjoyable way

**Cons**

- 🐛 Frequent login and connectivity issues
- 🤔 Concerns about guessing vs. true learning
- 💰 Expensive subscription model
- 🔍 Limited functionality in the parent app

**Commonly reported bugs**

- Rewards not being awarded properly
- Inability to add or connect child accounts
- Frequent app crashes and freezes

**Most requested features**

- More detailed progress tracking and insights
- Ability to customize difficulty levels
- Better integration between parent and child apps
- Expand to include more subjects beyond math

## Newest reviews (11 of 137)

### 3/5 — Great math, but confusing

*2026-07-31, version 2.2.4*

I first got this app for my now senior in high school when she was in fourth grade; now my second grader going into third grade has been enjoying it for this past year! Today I got a email saying that my premium membership is canceled though I never requested that! Also, some of the quests are very confusing on how to finish especially the one with the rabbits versus fox; we found most of the eggs, but it never let us finish or complete that quest

### 4/5 — Parental

*2026-03-27, version 2.2.4*

I’m not able to see child’s progress in parent app on my mobile, this could be a me issue

### 3/5 — Annoying issue

*2026-03-03, version 2.2.4*

The tab for logging in closes before I can save my password

### 4/5 — Not working

*2026-02-04, version 2.2.3*

I tried to log in my account but I couldn’t get to and I even double checked but it didn’t work

### 1/5 — Not downloading this one!

*2025-12-05, version 2.1.7*

It’s just bad I can’t connect my child’s account!

### 1/5 — Video game

*2025-10-22, version 2.1.6*

This is a video game and a little math. Constantly asks for upgrade to membership. No way for parent to see what child is actually learning.

### 2/5 — Doesn’t Work

*2025-10-21, version 2.1.6*

My daughter answered 19 questions and nothing ever updated on the app

### 2/5 — Terrible parent app

*2025-10-06, version 2.1.6*

The Parent dashboard online needs to be replicated on this app or you might as well not have the app at all. It’s entirely useless and tells you nothing.

### 3/5 — Feels incomplete

*2025-10-06, version 2.1.6*

There’s a section on here for English, but the kids app only has math. How do we remedy this issue so that our kids can get the full benefits of what prodigy can offer?

### 1/5 — Just another money grab

*2025-09-11, version 2.1.6*

This “truly free” app is just a way for Prodigy to worm their way into schools to advertise directly to young children. My 2nd grader is distraught that I won’t purchase the pricey memberships being pushed on her when she plays on her school computer. Advertising to little kids in school is a slimy move and this company will never see a dime from me.

### 1/5 — No refund when school discontinues use of app

*2025-08-02, version 2.1.6*

If school discontinues use past 15 days of your payment, tough no refund on rest of unusable months, would not renew if school changed mind and brought it back unless made whole. The cost for the year is big for family wallets. A rough lesson

## Most critical reviews (10 lowest-rated)

### 1/5 — This a big fat scam

*2026-07-31, version 2.2.4*

Hate hate hate hate doesn’t even connect or work 👎👎👎👎👎👎👎👎👎👎👎

### 1/5 — Beware: scam!Took 5 YEARS and countless hours of trying to be able to cancel!

*2026-06-08, version 2.2.4*

I have been contacting this company for 5 years using all methods listed  in order to cancel. Today I was FINALLY allowed to cancel, but no refund.

My kids used to use prodigy and then outgrew it and so I went to cancel but had forgotten my login. I emailed and asked them to cancel but instead they wrote back asking more questions which I never saw because it went to spam. 

Thinking I had not gotten a reply I started calling. On the phone I was told the only way to cancel was through my account and when I could not get in they said they would get back to me but did not and would ghost me when I called to check in.

I was finally able to get into the account and guess what? No account listed! So I was not even able to cancel online. 

Once a year or so I would dedicate a few hours to trying to fix this. It never worked until yesterday when they were very short with me but did cancel tue account. I explained everything and they saw the emails and they said still no refund. At least I will no longer be paying for my adult children to not play these games anymore. But I have only ever been treated like this by scammers. Be careful. Only do this if it is on a card where you can cut them off through the card (like Amex). Or better yet, find a better option.

### 1/5 — Features not available

*2026-06-06, version 2.2.4*

There r very limited features on the app. Just two things I could do. It’s very frustrating. When asked for support it takes days to get he respond back.

### 1/5 — No idea why schools promote this. 3 minutes math, 30 mins addiction building

*2026-05-27, version 2.2.4*

Schools must stop advocating this to students - everyone that reads this, pls write to your school to stop recommending this to kids. The other comment about how this is pay-to-play disguised as education app is absolutely my view as well.

### 1/5 — Signs me out

*2026-04-09, version 2.2.4*

Every time I use this app it signs me out. Super annoying.

### 1/5 — App does nothing useful

*2026-03-29, version 2.2.4*

Can’t do any child management from this app other than setting question goals. Is that the sole reason this app exists? How useless. 
Should be able to control passwords and account settings - can’t. I should be able to change the child’s grade settings for each subject. Can’t do that either.
We have an ultra subscription and there are no settings for the science module. 
What is this app for??
We love prodigy but account management makes me want to poke my eyes out.

### 1/5 — Pay-to-Play Disguised as Education

*2026-02-25, version 2.2.4*

I strongly dislike this game. While it’s marketed as an educational math tool, Prodigy provides very little real educational value. Instead, it functions more like a pay-to-play social game that uses common engagement tactics to keep kids hooked on evolving pets, collecting rewards, and earning in-game currency.

In schools where this app is popular, social hierarchies often form around who has a paid premium membership. Kids without it can feel left out, which shifts the focus even further away from learning.

Rather than meaningfully improving math or writing skills, the game seems designed to encourage screen time and in-app purchases. The educational component feels secondary to the monetization and reward systems.

I would not recommend this as a serious learning tool.

### 1/5 — Not worth it

*2026-02-07, version 2.2.3*

We paid for the full version, it advertised lots of cool features but I find them limited and lacking.  The “reports” offer no real information, just a %.  Reports don’t include the science section either.

### 1/5 — Targeted and clunky

*2026-02-02, version 2.2.3*

First time using, my daughter got ‘would you like a buddy?’ Notifications followed by constant in-app purchasing options. Game is clunky to play (30 mins only 3 maths questions). AVOID. UNSAFE.

### 1/5 — Very disappointing and misleading experience.

*2026-01-04, version 2.1.7*

The pricing currency was set to USD, but this was not clearly disclosed at the time of purchase. This caused confusion and unexpected charges.

I selected a monthly payment option, yet the full amount was charged at once, which is unacceptable and misleading.

On top of that, cancelling the membership is unnecessarily difficult, and the website is not user-friendly at all, especially for parents.

Overall, the payment process lacks transparency, and the user experience is poor. I would not recommend this service unless these issues are properly addressed.

## Most praised reviews (10 highest-rated)

### 5/5 — Hard mode

*2026-08-30, version 2.2.5*

Riki’s

### 5/5 — The worst of all

*2026-06-23, version 2.2.4*

My kids don’t even have to count their questions any more thanks to this

### 5/5 — Great for homeschooling

*2026-06-04, version 2.2.4*

Love this tool, helps so much with multiple kids

### 5/5 — Ok

*2026-05-10, version 2.2.4*

Pretty good for me

### 5/5 — Yes

*2026-03-26, version 2.2.4*

Slayyy

### 5/5 — Laniel

*2026-02-24, version 2.2.4*

Awesome! My child get motivated doing Math exercises.

### 5/5 — great app

*2025-10-19, version 2.1.6*

this helps me and my son,he is learning a lot more with the questions.

### 5/5 — GREAT!🎉

*2025-10-07, version 2.1.6*

He Likes it 🥰

### 5/5 — Awesome

*2025-08-30, version 2.1.6*

Awesome

### 5/5 — RL

*2025-06-11, version 2.1.4*

It good for the kids and helps them with math

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
