# ProFed Digital Banking — ProFed Credit Union

> Digital banking for managing accounts, payments, and deposits with enhanced accessibility. (iPhone/iPad app by ProFed Federal Credit Union.)

- Source: https://appshunter.io/ios/app/profed-digital-banking/id1591269491 (this page in markdown: same URL + `.md`)
- Developer: [ProFed Federal Credit Union](https://appshunter.io/developer/434480998)
- Category: Finance, Utilities
- Price: Free
- Rating: 2.60/5 from 72 App Store ratings · 54 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 68 MB
- Languages: American English
- Released: 2021-11-01
- Data updated: 2026-09-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/profed-digital-banking/id1591269491/reviews.md

## What is ProFed Digital Banking?

Welcome to ProFed Digital Banking! Need to check your balance on the go? We have an app for that! Do more with our ProFed Digital Banking app.

ProFed Digital Banking allows you to:
- Sign in with Touch ID or Face ID
- Use Quick Balance to view account balances without signing in
- View Quick Balances on your Apple Watch
- Transfer funds between accounts
- View account balances and transactions
- Make loan payments
- Deposit checks
- View check copies
- Pay bills
- Access Statements
- Left/right-handed modes 
- Full Neurodiverse features including options for epilepsy, dyslexia, color blindness, and visual sensitivity
...and more!

For more information or to become a member of ProFed CU, visit us at profedcu.org

## Key features

- Secure Touch ID/Face ID login
- Quick Balance viewing
- Fund transfers
- Mobile check deposit
- Bill pay
- Accessibility features

## What do users think of ProFed Digital Banking?

Overall sentiment: negative

**Pros**

- 👍 Staff willing to help
- 👍 Face ID added (for some)
- 👍 Love the new look (for some)
- 👍 Easy to register and navigate (for some)
- 👍 Love seeing all accounts with one login (for some)
- 👍 Saving jar concept liked (for some)

**Cons**

- 🐛 App flat out doesn't work
- 🐛 Login issues frequent
- 🐛 Error messages common
- 🐛 Clunky and non-native feel
- 🐛 Information density low
- 🐛 PDFs no longer accessible
- 🐛 Minimal features
- 🐛 Outdated feel
- 🐛 Convoluted mess
- 🐛 Bill payments overcomplicated
- 🐛 Scrolling required for basic info
- 🐛 Interface not user-friendly
- 🐛 Mobile deposit difficult
- 🐛 No Face ID on newer iPhones
- 🐛 Transactions unclear
- 🐛 Server errors common
- 🐛 Glitchy and disorganized
- 🐛 No time stamp on debits
- 🐛 Pending transactions require extra clicks
- 🐛 Savings jar feature not working
- 🐛 Cannot hide specific accounts
- 🐛 Locked out of account
- 🐛 Cannot sync with other apps
- 🐛 Downgrade from old app

**Commonly reported bugs**

- App issues, error messages
- Cannot type on login screen
- PDFs not opening
- Login takes multiple steps
- App not working half the time
- Login screen requires repeated clicks
- Error: something went wrong
- Cannot sign in after updates
- App crashes or freezes
- Server errors preventing login
- Mobile deposit not working
- Camera access denied for mobile deposit
- No Face ID on iPhone 14/15 Pro Max
- Card not showing for account
- Application error on login
- Transactions unclear, no last 4 digits
- Cannot sync with Trubill
- Cannot verify identity for new account
- Savings jar reverts to wrong account
- Cannot hide specific accounts on iPhone

**Most requested features**

- Improve login process
- Restore PDF access
- Add Face ID/Biometric login for all devices
- Improve information density
- Make app feel more native
- Improve mobile deposit functionality
- Allow hiding specific accounts
- Improve transaction details (time stamp, clarity)
- Fix savings jar functionality
- Allow rearranging account order
- Sync with budgeting apps like Trubill
- Allow users to hide specific shares
- Set up savings jar for multiple debit card accounts

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/profed-digital-banking/id1591269491/reviews.md

### 1/5 — Never use this bank

*2026-05-15, version 2026.3.5*

Worst bank ever, don’t use

### 2/5 — Login

*2025-09-16, version 2025.6.6*

Login takes several more steps than usually necessary.

### 1/5 — Poorly maintained

*2025-09-15, version 2025.6.6*

App issues, always says error something went wrong but never says what.  Can’t login,  looking at moving banks.

### 1/5 — Use a different bank

*2025-07-31*

app flat out doesn’t work half the time, new issues with it every week: new one is I can’t type on the login screen unless I click login 50+ times. Absolutely ridiculous. I’ve considered changing credit unions just cause their app is that dysfunctional.

**Developer response:** Hi there, we apologize for the issues you are experiencing with the app. Please contact us at 260-373-1633 so we can better assist you.

### 1/5 — PDFs No Longer Accessible

*2025-07-18*

We used to be able to open PDFs in the app. Something changed and no longer can do so. How can you have a banking app where you can’t access bank statements? Embarrassing

**Developer response:** Hi there, we apologize for the issues you are experiencing with the app. Please contact us at 260-373-1633 so we can better assist you.

### 5/5 — Works smoothly

*2025-07-03*

Works great and staff is willing to help when having issues!

**Developer response:** We love to hear it. Thanks for the positive review, Lilly!

### 1/5 — Whoever chose this app should be fired!

*2025-04-25, version 2025.3.5*

this is the worst financial app I’ve ever had to deal with.

### 2/5 — Yet another clunky non-native app

*2024-11-06*

This appears to be a non-native app from one of the cross platform app creation tools. It doesn’t feel native at all. The log-in process doesn’t take advantage of the phone and requires using Passwords to manually select the correct account and enter the password. The previous app wasn’t great, but at least it used a native log-in process. Information density is low, so I have to scroll too much. It was clearly created from a feature check list and didn’t include any UX considerations. But, I’m giving this two stars instead of one because technically it works.

**Developer response:** Hi there, we apologize for the issues you are experiencing with the app. Please contact us at 260-373-1633 so we can better assist you.

### 1/5 — The Worst

*2024-09-09, version 2024.8.4*

Literally the worst banking app I have experienced.  The “updated” version is somehow even worse!
Switching banks and this app is one of the main reasons.

### 1/5 — App is very prehistoric

*2024-08-31, version 2024.8.4*

App has very minimal features, no Face ID sign in, and just feels very outdated.

## Frequently asked questions about ProFed Digital Banking

### What can I do with the ProFed Digital Banking app?

The app allows you to securely sign in, view account balances and transactions, transfer funds between accounts, make loan payments, deposit checks, pay bills, and access statements. It also offers quick balance viewing without signing in and on your Apple Watch.

### Is the ProFed Digital Banking app free to use?

Yes, the ProFed Digital Banking app is free to download and use. There are no in-app purchases or advertisements mentioned.

### What accessibility features are available?

The app includes full neurodiverse features, with options designed for epilepsy, dyslexia, color blindness, and visual sensitivity. It also offers left/right-handed modes for user preference.

### How do I sign in to the app?

You can sign in securely using Touch ID or Face ID for quick and convenient access to your accounts. The app also provides a Quick Balance feature to view balances without a full sign-in.

### Who is this app for?

This app is designed for members of ProFed Credit Union who want to manage their banking needs on the go. It is particularly beneficial for users who value quick access to information and enhanced accessibility options.

## Version history (last 5 releases)

### 2026.6.12 — 2026-09-11

General bug fixes and performance enhancements

### 2026.6.4 — 2026-07-15

General bug fixes and performance enhancements

### 2026.3.6 — 2026-05-20

General bug fixes and performance enhancements

### 2026.3.5 — 2026-04-29

General bug fixes and performance enhancements.

### 2025.11.6 — 2026-02-14

General bug fixes and performance enhancements

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## More apps by ProFed Federal Credit Union

- [ProFedCards](https://appshunter.io/ios/app/profedcards/id1184540123)

All apps by ProFed Federal Credit Union: https://appshunter.io/developer/434480998

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*