# Profile Journey — user reviews > 52 indexed App Store user reviews of Profile Journey by Profile Products LLC, rated 4.70/5 from 6,179 ratings. - Source: https://appshunter.io/ios/app/profile-journey/id1485449731/reviews - App overview in markdown: https://appshunter.io/ios/app/profile-journey/id1485449731.md - Rating breakdown: 5★ 5,155 · 4★ 563 · 3★ 242 · 2★ 74 · 1★ 145 ## What do users think of Profile Journey? Overall sentiment: positive **Pros** - 👍 Great coach support - 🚀 Easy to use app - 💪 Effective weight loss program - 😊 Positive user experience **Cons** - 🐛 App crashes and bugs - 🤔 Difficulty tracking non-profile foods - 📊 Inaccurate data visualization - 🔒 Login issues **Commonly reported bugs** - App crashes when saving food - Progress data resets unexpectedly - Notifications and reminders not working properly **Most requested features** - Integrate with other health apps - Add more flexibility for food tracking - Improve data syncing and progress tracking - Develop an iPad-specific version ## Newest reviews (14 of 52) ### 2/5 — Input of daily food intake *2023-02-19, version 1.3.2* It’s very difficult to input daily food ….. maybe I’m just doing it incorrectly ### 3/5 — Help *2022-09-29, version 1.2.71* Cant updat this profile ### 2/5 — Fix chart data on Progress Page *2022-07-20, version 1.2.6* I like the app, but the data points do not change when you change the date range (All, 30 days, Custom dates). The graph changes but not the data points. ### 2/5 — Eh *2022-03-22, version 1.2.3* It’s fine if you are on a strict profile food plan. I find that it doesn’t have flexibility with non profile foods. I’d love to put in, say, a low carb wrap and have it auto calculate the profile units. Sometimes you have things that are fractions of a profile unit, and it’s really hard to manage and calculate. I actually use a separate app just to monitor actual macros and calories. Easy to track activity but the steps tracked don’t translate to activity minutes which is odd. ### 3/5 — Wish *2022-03-03, version 1.2.2* I wish we were able to track everything we eat and drink not just check off that we have consumed what is on our plan. I have been working it down the old school way on paper, but would be nice to have it all in the app so the coaches can see everything we consumed and maybe find the flaws. ### 3/5 — Difficult *2022-01-28, version 1.2.1* I don’t understand why login is so complicated with email and password every time. I d like to stay logged in. ### 3/5 — Meh *2022-01-26, version 1.2.1* Limiting on droid diary. Not a true reflection of variety. You can only put a max of 4 items per food meal/snack or it boots it out. Yes the activity, ease of communication with coach, status and diary work grew at. I have a huge problem with the food log. Wildly different from MFP as far as how many different vegetable I a t to put in or sauce with spices. I wish they would figure that out. ### 3/5 — Weight *2022-01-19, version 1.1.17* It took 1 yr to loose 29 lbs. as soon as we went to adding food I gain all back but 9 lbs ### 3/5 — Almost great *2021-09-27, version 1.1.13* Simplified tracking when following phase 1 of the program. I wish it had better integration with health kit. That way, my workouts would automatically sync with the app. Instead, it requires manual entry ### 5/5 — Second day!! *2021-02-12, version 1.1.3* Enjoying the products and feeling great!!! ### 4/5 — Great App!! *2021-02-10, version 1.1.3* Perfect for the Profile program. My only complaint is that the notifications do not work the way they should. Fix this and it will be 5 stars. ### 5/5 — Profile at palm beach gardens Fl *2021-01-04, version 1.1.0* I am totally satisfied with the profile plan and products.I wasn’t looking to lose a large amount of weight but within three months of starting the plan I lost more than I intended to and went into the sustain phase and have been there ever since.I basically was using the shakes and protein bars, pancake mix and the fiber drinks and I am actually eating more than I was eating before I started the diet. This is the first diet I have ever been on and I am extremely satisfied and would highly recommend this to anybody that wants to lose weight. I realize there are many more products to use for the diet but I am very happy with what I am doing and will continue using the items that I started with. I love their shakes and I love their protein bars I have a bad sweet tooth and I am a fan of chocolate and they satisfy my urges very well. I actually turn the shake into pudding for my last snack at around 9 PM and I look forward to that chocolate satisfying product every evening. I Also want to give a big shout out to Stella Schwartz who operates the facility. She has been so helpful and is always there to answer any questions and give any advice I ever need. I also want to thank Lisa Pasciolla-Zirman as a great coach! ⭐️⭐️⭐️⭐️⭐️ to Profile by Sanford and Stella!! ### 4/5 — Last Update *2020-10-27, version 1.0.6* After the last update my app keeps crashing when I click on the Progress, the app would just close. I tried to delete the app and downstairs again and still same. I also don’t like when you track the time it appears all the way in the bottom left corner it’s just not user friendly. ### 3/5 — Need an iPad version *2020-10-22, version 1.0.6* I like the app however it’s so tiny on my iPad. There needs to be an iPad version. Overall the app is great and I love being able to track everything!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Recipe filter does not work *2023-01-15, version 1.3.2* The refine results filter does not work. ### 1/5 — Profile app. Journey *2022-09-29, version 1.2.71* The app has good ideas but unfortunately it is clumsy and does not perform. There are several “save” features. I have tried them all but you can’t add food and save. In fact I have given up adding food from my grocery list because it is fruitless and time consuming. The educational modules on diet, exercise etc do not save. You read and complete only come to return and discover the app has not recorded what you have completed. Again the coach can see the completed project, but your app does not show the progress. You have to scan through to figure out where you left off or it would have you starting over. The daily registry for exercise does not tally on the dashboard though apparently the coach can see the entry on her computer. When you add water, the app closes to the dashboard and you have to go back in each time. I have tried closing the app and re-entering the data. I just uploaded the newest version which takes me back and forth from the App Store. I would assign operator error but I used the app last year. It didn’t have as many bells and whistles but what it provided actually worked. Someone filed a ticket for me but I have not received any communication. My husband has the same problems on his app. ### 1/5 — Doesn’t work the way it should *2022-03-21, version 1.2.2* My app doesn’t show me previous weights, it crashes anytime I try to sync it with my scale so everything must be entered manually, and it does tell me upcoming appointments. My coach has contacted tech support multiple times and it still has not been fixed. ### 1/5 — App review *2021-07-03, version 1.1.12* Find the app difficult to use compared to diet apps ### 1/5 — App *2021-06-28, version 1.1.12* Terrible app - doesn’t stay connected. ### 1/5 — Terrible *2020-12-03, version 1.1.0* For a service that costs as much as it does ($129 per month) their app is awful. It glitches , it reverts to a different date if you hop out quickly , you have to click save on everything at each step or your data resets and you have to track everything over again . It doesn’t track calories or macros, so there’s really no useful info to tell you how you did over the day or week — about as worthless as it gets . I did lose about ten pounds on profile’s plan but it’s not due to the app ### 1/5 — App is crashing *2020-10-18, version 1.0.6* Can’t view most areas as this is crashing. Specifically progress and account info ### 1/5 — Doesn’t even work *2020-09-05, version 1.0.5* The app OR website does not allow me to sign in OR try and reset my password. I’ve been trying for over three months and nothing! There isn’t anyone to contact until you want to contact the store and they have no clue what to do because it’s an IT issues. ### 1/5 — Just started using it... *2020-08-27, version 1.0.5* ... and you keep asking to rate it and review it. There’s your one-star review. Stop nagging. ### 1/5 — new app needs work *2020-07-24, version 1.0.3* overall, i love the profile program and have lost almost 20lbs on it in 2 months! when i joined, profile was still using the old app. yes, this new journey app is more aesthetically pleasing, but there are functional parts of the old app i miss. mostly the accuracy of seeing a decimal place with your body fat%, water%, and BMI. it seems like the developers didn’t actually consult with any coaches on the functionality before this went live. ## Most praised reviews (10 highest-rated) ### 5/5 — Coach Thank you *2023-05-11* My Coach has been absolutely wonderful! Very focused, great listener, step by step guidance. Eric has done a great job for someone like me who has had some weight challenges in the past. Eric promotes good health in the profile program. He is so very knowledgeable and a great coach, encourager and gives me inspiration for success. Thanks for giving me the coach with all the tools we need to acccomplish my “ profile” goals! Thanks so much. BW Davis. ### 5/5 — Profile is worth it! *2023-04-25* The program works if you have the right mindset! The coaches are so attentive and helpful. ### 5/5 — Profile Plan. *2023-02-25, version 1.3.2* Easy setup. Great experience at Profile by Sanford. I’m ready to start my new journey. ### 5/5 — It’s all good *2022-09-29, version 1.2.71* I enjoy the app. It’s user friendly and has tons of data related to food, macros and weight loss. I also enjoy the articles listed under “more.” The program itself is awesome. I’ve lost 22 since the end of July and the foods and coaching are good. It’s working! So glad a friend turned me on to Profile! ### 5/5 — Just starting *2022-09-09, version 1.2.7* Amazing! ### 5/5 — Profile experience *2022-03-02, version 1.2.2* I’ve been a part of Profile for a little over four years and it has been an amazing journey. I have met my goals and then slipped back a little. I continue to receive encouragement, support and accountability to help me on my journey. ### 5/5 — Awesome! *2022-02-19, version 1.2.1* The app is great! Everything is easy to navigate and keeps me on track! ### 5/5 — Chi on *2021-11-18, version 1.1.17* Feel great,live life healthy… 😂😂😂😂😂😂😂😂👍👍👍👍👍👍 ### 5/5 — Profile is my Partner *2021-06-13, version 1.1.11* I’ve been on the program for a little over a year and have successfully lost 83 lbs. I’m in Adapt II and can’t believe how much I enjoy my yummy foods- always full and am motivated to keep exercising because I don’t ever remember looking or feeling like this! Who would have thought!! So glad I was determined to make a change in my life when I did. As I’ve learned and now live by, “If you’re not changing, you’re choosing.” Thank you Profile and Michele for being my best friends for life! Karen Prasser Profile, Stow OH ### 5/5 — Seriously *2021-03-13, version 1.1.5* I just downloaded it for God sake.....🙄🙄🙄🙄 Seriously......get real..... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*