# Profmed Medical Scheme — user reviews

> 8 indexed App Store user reviews of Profmed Medical Scheme by Profmed, rated 2.10/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/profmed-medical-scheme/id811070055/reviews
- App overview in markdown: https://appshunter.io/ios/app/profmed-medical-scheme/id811070055.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 5

## Most critical reviews (8 lowest-rated)

### 1/5 — Can’t upload claims

*2023-11-07*

I find it very problematic that you can’t submit a claim on the app, with an iPhone, when that is the whole point of the app! I see another user complained of this over a year ago and nothing has been done about it. Please fix this!

### 1/5 — Update glitch

*2020-02-04*

This app worked perfectly before the update. 

Updated version: 
Screen1: had to fill in member no and ID numbers again:  I get message that no profile exists for this user and that I must register!

So I sighed and attempted the registration process. 

Screen 2: had to enter my username and password. I then got an error message that there already exists such a profile!! 

The app in its present form is not useable to me.

### 1/5 — Hopeful but useless

*2018-10-07*

I get a notification “star” but bugger me if I can find the communication that is so important to read.

Logins/passwords don’t work.

This is an absolute load of rubbish.

### 1/5 — Doesn’t work

*2018-09-28*

New app forces me to re register.
When try register it tell me my details are already registered .
Call centre defuse to let me talk to IT department.
Service stinks.. 
43806

### 2/5 — Claim uploads don’t work

*2022-04-19*

Some functions work perfectly but claims uploads don’t work on the iPhone app

### 5/5 — New app works well

*2025-02-06*

The new app includes a lot more functionality. Really easy to submit claims.

### 5/5 — Profmed App

*2025-02-05*

Congratulations on the updated app Profmed. The app works great and gives me real-time access to my Profmed membership. I love being able to view my membership card and benefit limits at the touch of a button.  Cant wait to try the new digital face scan. Keep up the good work.

### 5/5 — Great functionality

*2023-09-13*

Great claims submission ability THANKS

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*