# Profoto Control — user reviews > 108 indexed App Store user reviews of Profoto Control by Profoto, rated 4.70/5 from 896 ratings. - Source: https://appshunter.io/ios/app/profoto-control/id1387823564/reviews - App overview in markdown: https://appshunter.io/ios/app/profoto-control/id1387823564.md - Rating breakdown: 5★ 770 · 4★ 59 · 3★ 20 · 2★ 11 · 1★ 36 ## What do users think of Profoto Control? Overall sentiment: negative **Pros** - 🚀 Fast and responsive app - 👍 Intuitive and easy to use - 💡 Useful features for controlling lights - 🔥 Excellent lighting quality **Cons** - 🐛 Frequent crashes and freezes - 🚫 Compatibility issues with newer devices - 🔍 Lack of advanced features and customization - 💤 Unreliable firmware updates **Commonly reported bugs** - Unable to register equipment in the app - App crashes on launch or when connecting to lights - Firmware update process is unreliable - Inconsistent exposure and zoom support **Most requested features** - Add support for more Profoto light models - Improve camera integration and functionality - Implement independent light group control - Provide localization in more languages ## Newest reviews (15 of 108) ### 2/5 — No firmware update facility *2025-05-27, version 3.1.7* I hate it went you get a pro app like this based on what Profoto tells you it can do and... it doesn't do it. I've a new mac an iPhone and the A10 can't be updated. Just nonsense. ### 1/5 — Incredibly difficult to use and disappointing *2024-05-13, version 3.1.2* Just purchased a Profoto C1 Plus and went to set it up on this app as instructed by Profoto manual. When registering the product an update was available so I went to install and it crashed during the first 30 seconds of installing and my c1 plus is now unusable and stuck in recovery mode with a greyed out option to download and update the new firmware or to skip update which just makes it all go around in circles. Please fix these issues in the app so that it is more user friendly and works ### 1/5 — Shuts down when I add a B10 plus *2024-05-08* I downloaded the app signed in and the second I try to connect to a B10 plus the app kills itself. The app ends and goes to me Home Screen. Then I can’t open the app without it ending itself 3 seconds later. I’ve deleted the app and redownloaded it. Same thing happens. ### 1/5 — Crash *2024-05-03, version 3.1.2* Tha desktop version crash after first connection…. Unusable ### 4/5 — Connect Pro for Leica M10 Monochrom *2023-05-14* Still waiting for a firmware update for my Leica M10M to use TTL and HSS. It’s been six months owning this and maybe a year since it was announced. Luckily it triggers my 4- Profoto flash heads in manual mode. ### 3/5 — Iwatch *2022-12-07, version 3.0.2* It’s cool but I wish there could be an Iwatch version to control a si gel light through the watch instead ### 1/5 — 영어로 안나와요 *2022-11-02, version 3.0.2* 왜 중국말로 나오는지 설명 부탁해요 ### 4/5 — apple watch *2022-08-26, version 3.0.2* I wish there was a remote for the apple watch! ### 1/5 — Terrible update - June 2022 *2022-06-18* Profoto is the “it just works” lighting company. Unfortunately not anymore! The latest update to the Profoto Control app has REMOVED the ability to SEE the power setting of your lights in manual mode. MOST professionals start with Auto and then switch to Manual mode to adjust the settings of the lights. In the latest update to the app, (June 2022) we are working blind because the app only shows us changes in tenths of a stop WITHOUT showing us the final power setting of the lights. PLEASE Profoto put this function, to show the power setting of the lights in manual mode, BACK into the app like it was in previous versions of the Profoto Control app. This is the sort of negative change to a professional workflow that makes people switch brands. Seriously Profoto do better! **Developer response:** Thanks for your feedback! We added ability to control flash power for individual group when you have Connect connected. When Connect and individual lights are all connected in parallel, you will not be able to control individual lights directly, but just via Connect instead (group-centric control). If you want to control individual lights and see absolute flash power values for each light, just disconnect Connect from your app. Let us know how it goes (hello@profoto.com), And thanks for reconsidering your app rating, Many thanks, Marko. ### 1/5 — Horrible update *2022-06-16* You have taken away all the useful functionality I can’t even see what the power of my lights are set on anymore. I am only able to blindly adjust the up or down by 1/10 of a stop with out knowing my starting or end point **Developer response:** Thanks for your feedback! We added ability to control flash power for individual group when you have Connect connected. When Connect and individual lights are all connected in parallel, you will not be able to control individual lights directly, but just via Connect instead (group-centric control). If you want to control individual lights and see absolute flash power values for each light, just disconnect Connect from your app. Let us know how it goes (hello@profoto.com), And thanks for reconsidering your app rating, Many thanks, Marko. ### 1/5 — Please restore the camera function! *2022-04-04, version 2.7.2* Profoto Camera app is completely useless. I want you to restore the camera function of the Profoto control app. And still I don't know why my Profoto Control app camera ultra wide ( ×0.5 ) quit working on iPhone 11 pro. ### 3/5 — Useless for Updating your Devices *2022-04-01* I tried very hard and too many times to update my Profoto B10 plus and my A10 with no success at all. The app just froze every time. I had to do it manually by downloading the firmware to my laptop and connecting my devices directly to my laptop via usb cable. The app may have other uses which I haven’t used and for that reason I gave it a 3 stars, otherwise I would have given it only one. ### 1/5 — Dommage pour le Français *2022-01-26, version 2.7.2* L'application est bien, pourquoi ne jamais mettre les applications en français !!! ### 4/5 — Useful *2022-01-24, version 2.7.2* I think this app is very useful. I would like to rate more but I start to use it a few days ago. I may change the review in the future. I recommend it. ### 2/5 — Several issues in the past few weeks *2021-10-17* Can no longer update the Connect remote firmware thru app, which is the only way to update. Also, the MyProfoto web link no longer works either, so I don’t have access to the warranty information or firmware downloads for the Profoto equipment I have purchased. Everything worked well for over a year until just recently. **Developer response:** Hi Bluedog1955, many thanks for your feedback. New app version with fix for this issue (introduced with the new iOS 15) is coming soon! Stay tuned. Get back to us over hello@profoto.com and we'll help you more. Yours, Profoto team. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to register equipment in app *2025-08-09, version 3.2.1* The app will not allow me to register my lights and remote which means that I am also not able to make firmware updates using the app. ### 1/5 — Приложение перестало запускаться *2025-06-25* Приложение не запускается. iOS 17.6.1. Как решить эту проблему? Перезапуск устройства и переустановка приложения не помогло. ### 1/5 — crashes on launch *2025-06-20, version 3.2.1* crashes on launch ### 1/5 — 不能使用，每次創建新帳號時，閃退 *2025-01-20, version 3.1.5* 閃退 ### 1/5 — Instable *2024-10-07, version 3.1.3* L’appli crash, même après réinstallation Dommage ### 1/5 — The app does not work with the B10 Plus Profoto lights *2024-09-17* I recently purchased the Profoto B10Plus Profoto lights and downloaded the app as instructed to register the product and purchase an extended warranty. However, when I tried to connect the app to the lights using my iPhone Plus or my iPad Pro, the app kept shutting down. This is particularly frustrating as Profoto is known as the leading provider of light equipment for photographers. I am currently finishing my associates degree in photography, so this issue is especially troubling. ### 1/5 — No funciona *2024-09-10, version 3.1.3* En el momento que activas bluetooth la aplicación se cierra. En iPhone, en ipad y en ordenador. Ni de coña 80€ por esa basura. ### 1/5 — 落ちて開かない *2024-08-24, version 3.1.3* アプリ起動後、すぐに落ちます ### 1/5 — crashes *2024-08-22, version 3.1.3* the app crashes upon opening. ### 1/5 — Used to be great but crashes all the time now *2024-08-06* When I first purchased my B10+ strobes this app was amazing and incredibly reliable. Now it rarely wants to connect to my strobes and constantly crashes as soon as I open up the app. Don’t know what went wrong but I do hope Profoto works on fixing this. ## Most praised reviews (10 highest-rated) ### 5/5 — 快適！ *2024-09-03, version 3.1.3* 使いこなせてませんが、便利です。 ### 5/5 — A wonderful extension to the Connect Pro *2024-02-18* I was thrilled that you’re able to not only connect the app to your lights (I use B10X Plus units), but you can simultaneously connect the app to your Connect Pro trigger. This is extremely useful when using a light meter. No more removing/reattaching the trigger your camera. Also incredibly useful to turn on/off the modeling lights when you are at the scene and adjusting the light positions. Being able to update firmware for strobes and the Connect Pro is also very handy. Very easy-to-use and understandable interface. ### 5/5 — Thrilled with ability to adjust power. *2023-12-04* This may be known to a majority of users. I just discovered how to adjust the power level of multiple flash heads. Not just the 3 stops up or down. The actual power from .01 to 10. This is fantastic. Thank you Profoto… ### 5/5 — 直観的に操作できる *2022-02-07, version 2.7.2* 使いやすい ### 5/5 — Tolle funktionierende app *2022-01-08, version 2.7.2* Wie die Profoto Produkte. Hochwertig, funktional und stylish. ### 5/5 — Simply the best *2021-07-01, version 2.6.1* These lights changed my game. The app is the icing on the cake. Thanks Profoto!! ### 5/5 — Great photo control app *2020-12-24, version 2.4.6* Compare to some other photography brands the software works fine fast and easy to use - at the same level as the quality of my 2 new A10 speed light ### 5/5 — Works very well *2020-12-19* The new version works very well. 1/60s sync speed on the Pro Max 12 with the B10 is awesome. The raw files are usable. I wish the phone would have a longer lens! **Developer response:** Hi, Docusync, can you write to us to hel­lo@pro­fo­to.­com and describe what exactly is the problem? We're testing on iPhone X, so more information would help us to find out if the problem is anywhere else, eg in C1 itself etc. Many thanks! ### 5/5 — Funktioniert perfekt *2020-12-09, version 2.4.6* Nach dem letzten Update funktioniert auch das Firmware Update mit dem Profoto Connect. ### 5/5 — 使い始め *2020-11-01, version 2.4.1* 使いやすい。 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*