# Progresif Care+ — user reviews > 33 indexed App Store user reviews of Progresif Care+ by Progresif Sendirian Berhad. - Source: https://appshunter.io/ios/app/progresif-care-plus/id1601634213/reviews - App overview in markdown: https://appshunter.io/ios/app/progresif-care-plus/id1601634213.md ## Newest reviews (11 of 33) ### 1/5 — Bad customer service *2024-04-08, version 1.2.8* Worst service ever …Dont use progreesif ### 1/5 — Problem *2024-03-23, version 1.2.8* App not working ### 1/5 — Apps is not Working!!! *2024-01-03, version 1.2.8* Please fix your apps ! So troublesome ### 1/5 — Apps not working / pricey internet package *2023-08-04, version 1.2.2* Apps not working Pricey internet package Do take Malaysia as an example. Nda kedekut dengan data. ### 1/5 — Chain problem of broadband *2022-12-02, version 1.1.9* I get coverage problem month after month. Still reasons are not transparent. ### 1/5 — Blank/ white screen *2022-10-14, version 1.1.8* The app doesn't work properly. ### 1/5 — Valid email address? *2022-09-09* Since th app released, i cannot login until now because the apps said invalid email address… why progresif havent fix this bug yet…? **Developer response:** Hi heidbjekodnalnskwnsihejw! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ### 1/5 — Doesnt work *2022-05-06, version 1.1.3* The app could not even load ### 1/5 — Never fully worked since day one *2022-04-11* Glitchy since day one. Much improved, if u consider that it wouldn’t even start up before, or process bill payment. Strangely more so, what happened to all the previous reviews for this app. **Developer response:** Hello, 7" bird. Thank you for your feedback! We’ve been working hard to improve everyone's CARE+ app experience and have released an updated version. If you are still experiencing issues, we'd like to hear from you. Drop us an email at contact@progresif.com so our team can assist you better. ### 1/5 — App crashes *2022-04-10* Its useless i can’t even open it! Please improve **Developer response:** Hello, Lambchop V. Thank you for your feedback! We’ve been working hard to improve everyone's CARE+ app experience and have released an updated version. If you are still experiencing issues, we'd like to hear from you. Drop us an email at contact@progresif.com so our team can assist you better. ### 1/5 — Log in problem *2022-03-20* Uninstalled. That took forever to just log in!! Old ver was better. **Developer response:** Hello, syfhss. Thank you for your feedback! We’ve been working hard to improve everyone's CARE+ app experience and have released an updated version. If you are still experiencing issues, we'd like to hear from you. Drop us an email at contact@progresif.com so our team can assist you better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2026-07-28, version 1.4.1* Outdated interface. People living in 2026 Progrsif care+ 2015 also never fails to disappoint with unnecessary sluggish buffering. ### 1/5 — Cannot open apps *2026-03-08* When open apps it will turn white screen ### 1/5 — App doesnt work!!!! *2025-08-06, version 1.3.3* I got logged out for no reason and when i tried to log back in it prompted me for an otp and it doesnt work as it should!!! Do something about it. ### 1/5 — cant login *2025-03-19* can't log in please update ### 1/5 — stress *2024-09-24* why cannot open? **Developer response:** Hi Mawardi_3011! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ### 1/5 — App goes blackout *2024-08-29, version 1.2.9* When press send OTP straight goes blackout and suddenly took my $9 away for nothing and I couldn’t check it ### 1/5 — helo fix the apps please *2024-08-06* very very not nice apps not working at all only black screen😂 **Developer response:** Hi hj suf! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ### 1/5 — Teruk la *2024-06-16* Teruk la servis kamu. Apps selalu down / heng. **Developer response:** Kami memohon maaf atas kesulitan yang Tuan/Puan hadapi. Maklum balas ini amat kami hargai. Kami ingin membantu untuk menyelesaikan isu Tuan/Puan. Sila hubungi kami di talian 177 dan kami akan sedia membantu. Terima kasih kerana meluangkan masa untuk memberikan maklum balas kepada kami dan terima kasih kerana memilih Progresif! ### 1/5 — Alert?! *2024-05-14* Just like the previous comment, i also cannot log in this app. I used this app daily, so please fix it asap. This is the “alert” i received is -> SyntaxError: JSON Parse error: Unexpected token ':' **Developer response:** Hi Antambuii! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ### 1/5 — Erorr Problem *2024-04-19* i can't log in, when i do it says "syntax error" so please fix it **Developer response:** Hi RazWzy! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ## Most praised reviews (10 highest-rated) ### 5/5 — widget *2023-07-18, version 1.2.2* create a widget feature that shows how much data you have left ### 4/5 — A Stellar Improvement *2022-03-26* This app is certainly an upgrade from the its predecessor. Payment is a breeze, data usage is easy to view and I commend the summary page. It’s been working great so far — hope the performance will continue and that this is not just beginner’s luck. **Developer response:** Hi irounds! We're pleased to know that you're enjoying our CARE+ app :) If you'd like to give further feedback, please do not hesitate to drop us some notes here, or reach out to us on Instagram @thatsprogresif. Thank you for your support!" ### 4/5 — 10x Better than the previous app *2022-02-21* User interface looks so much better. Most importantly, it’s fast, smooth & A LOT easier to manage both mobile & home broadband. Tried to add on data home broadband & it took only a second. Immediately received a receipt of the add on made. So far, great. **Developer response:** Hi, bethedirstone! We're pleased to know that you're enjoying our CARE+ app :) If you'd like to give further feedback, please do not hesitate to drop us some notes here, or reach out to us on Instagram @thatsprogresif. Thank you for your support!" ### 2/5 — Online Payment Error *2025-10-24, version 1.3.7* After the latest update my saved card are gone. When i tried to pay and filled in my card the system stated failure to do the payment. I had tried many times even re-installing still faced the same issue. ### 2/5 — App crashed on iPhone 16 plus *2025-08-13* Somehow the last update made this App crashed on my iPhone 16 plus (am not sure on other models). Before this the only issue i have was it takes longer to load the App. Stuck on loading screen. I had to close the App and Open it back to get it show the main screen. Hope the developer can fix this issue the soonest. ### 2/5 — App not good *2025-02-05, version 1.2.13* My acc just logged out by itself and when i try to login, it doesnt work until i have to forgot password. After successfully login, it asked for my phone number, when i enter, it says the number already linked. I try several times and it just doesn't work! ### 2/5 — The app won't load *2024-05-20* Good evening, its such a hassle to try it a million times to log in but it keeps at the main page after register. Please do something to overcome this. Thank you! **Developer response:** Hi Lasagna230! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ### 2/5 — Latest update issue *2023-09-27* Everytime I open up the app after the latest update, the app won’t load and just stays on a black screen. Even before this update, the app won’t load unless I force close it and sometimes it crashes. **Developer response:** Hi Kamaally! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ### 2/5 — App is not working *2023-07-28* every time i launch the app, nothing shows up, only a long loading screen and then it will display an error message saying “jspon” or whatever, looks like some kind of error **Developer response:** Hi Sand Say! We’re truly sorry to hear about your experience. Your feedback is incredibly important to us. We're always working to improve the app, and your input helps us make it better. Please give our customer service team a call at 177, and we’ll do our best to assist you. Thank you for being Progresif! ### 2/5 — Don’t work after update *2022-04-13* Don’t work after update for ios 15.4.1 **Developer response:** Hi Daklover! We are sorry to hear about your experience with our CARE+ App. We'd like to help you further, please email the details of your account and the issue you're experiencing to contact@progresif.com so our team can assist you better. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*