# Progress Home+ — user reviews > 110 indexed App Store user reviews of Progress Home+ by Progress Residential, LLC, rated 4.90/5 from 19,485 ratings. - Source: https://appshunter.io/ios/app/progress-home-plus/id1519943064/reviews - App overview in markdown: https://appshunter.io/ios/app/progress-home-plus/id1519943064.md - Rating breakdown: 5★ 17,514 · 4★ 1,404 · 3★ 357 · 2★ 66 · 1★ 144 ## What do users think of Progress Home+? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure access control - 👍 Convenient remote control - 👍 Helpful for unpredictable weather **Cons** - 🐛 Buggy and unreliable - 🐛 Inconsistent thermostat performance - 🐛 Connectivity issues - 🔒 Forced auto-lock feature **Commonly reported bugs** - Thermostat reading inaccuracies - App freezing and crashing - Inconsistent lock/unlock functionality **Most requested features** - Allow disabling of auto-lock feature - Improve thermostat integration and scheduling - Add support for voice assistants and smart home integrations ## Newest reviews (18 of 110) ### 3/5 — Some Good Some Opportunity *2026-08-29, version 26.8.1* App is functional, but there is lag with thermostat temp. ### 4/5 — Great app *2026-08-21, version 26.8.1* The app is great. The HVAC temperature setting sometimes lags or has to be checked to ensure it actually worked ### 1/5 — Doorbell notifications stopped working *2026-05-29, version 26.5.0* I switched internet providers I simply need to update the wifi and after trying to setup doorbell video again on my phone, my kids phone, my iPad, the smart home app force closes. Completely exits out entire app! So I tried settings reset wifi in app, same thing! Developer seriously PLEASE get it together and fix these issues! These small coding issues like this is super annoying! ### 2/5 — Terrible *2026-05-27, version 19.1.0* It was just fine before it was changed to have everything in one place. Everything was fine and it should’ve been left alone. All the extra should have been added to the resident app not the smart home. I hate this. Now I can barely control the thermostat. The app barely wants to respond. No one asked for this unnecessary change. Also, having to get a code for the resident app now instead of entering the password was a huge pain as well. Who is making these changes? They’re not good. ### 1/5 — App doesn’t work *2026-05-08, version 19.1.0* The app doesn’t work. Force closes every time I click on it. Doesn’t load up at all. No use in paying for smart home fee if I can’t use it ### 1/5 — It does not work *2026-05-07, version 19.1.0* Since the last update the app does not work. It does not update the current temperature and if you change it at the wall it just runs incessantly until you change it at the wall. Worthless ### 2/5 — STOP MESSING WITH THE THERMOSTAT BUTTONS *2026-05-07, version 19.1.0* Every update has made this worse, now the buttons are almost too small to hit and it has to update and send the command for EVERY degree change. Whichever developer keeps messing with this… STOP! Or take some UI Design classes! ### 2/5 — Doesn’t always work *2026-05-03, version 19.1.0* When the app is working, it’s all right, but when it’s not then it’s a real pain in the butt. App has been updated and still not working. ### 1/5 — Terrible update can’t use any of my home features *2026-04-29, version 19.1.0* Terribly done update can’t use any of my smart home features. So what’s the purpose of paying for the features ### 1/5 — Bad App Now Worse *2026-04-11, version 19.0.3* Update broke login, cant even use the stupid thing anymore. ### 1/5 — Terrible update *2026-03-31, version 19.0.3* The recent update was terrible. Now you have to scan your face and sign in every time you want to adjust the temperature. ### 1/5 — Mala actualización *2026-03-24, version 19.0.2* Urge nueva actualización ### 1/5 — TERRIBLE *2026-03-17, version 19.0.2* Logged me out of my account saying I didn’t have one forced to update. Didn’t even have a tab for HVAC controls or door locks. I can only browse for a NEW home. Funny thing is I’m still PAYING for smart home amenities even though I can’t access them. Not to mention the electric, trash, water, and sewage is all bundled and I’m paying over $400 for these services. Thanks progress residential ### 1/5 — Complete fail *2026-03-13, version 19.0.2* The latest update completely erased all functionality of the app. I can no longer control my thermostat or even see it, control my locks, or clear any notifications. This app is now completely useless! ### 1/5 — Bad update *2026-03-10, version 19.0.2* Keeps logging me out and difficult to access thermostat and door u lock function ### 1/5 — Nice & Simple *2026-03-08, version 19.0.2* The most recent update screwed up the “alerts notification” & doesn’t acknowledges you checked those notifications. I absolutely hate seeing the red dot & number build up. I don’t know how to clear it, even though I’ve open & viewed the notifications. Please fix this bug, I love the app. It’s nice & simple to use, never had an issue until now. 03/08/26 ### 1/5 — Doorbell notifications stopped working *2026-03-07, version 19.0.2* Ever since this newest version of the app came out about a month ago and even after I updated it I no longer get in real time notified on my phone when someone is at my front door with the motion sensor, which is very frustrating. It does keep a record, but I have to manually open up the app throughout the day to see who was at my front door instead of it showing up as a notification on my phone, like it use to before. I’ve checked all the settings even within the doorbell section of the app. Please fix this. ### 1/5 — Automatic update - took away features *2026-03-06, version 19.0.2* My app automatically updated and as a result some features were taken away such as locking and unlocking the front door from the app as well as changing the thermostat from the app. This is ridiculous. Why am I paying for a monthly service that I cannot even use. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login *2026-09-01, version 26.8.1* Any time I try to log in, it does so for maybe a split second, only to immediately boot me back out to the login screen. Very inconvenient, especially considering that it will force you to log in almost any time you open the app. ### 1/5 — Keeps logging me off *2026-08-31, version 26.8.1* This app is being so weird ### 1/5 — Not Broken Don’t “Fix”. *2026-08-31* With this Progress+ Update I can sign in only to get to dashboad and be told I do not have an account and have to sign in again, and again and again! Yesterday day I did not have this problem and I know it cannot just be my account. When I go to the actual website it suggests using the App. Progress for Progresses sake is not always actual beneficial Progress. **Developer response:** Thank you for taking the time to share this feedback. Please contact our support team at support@rentprogress.com so we can assist directly. ### 1/5 — Recent update riddled with bugs *2026-08-31* At first when I tried to log back into my account, the app would log me in then immediately log me back out. I deleted & re-downloaded the app and now it switches between telling me I don’t have an account at my current email, and allowing me to log in then getting stuck on the “preparing your RentProgress sign in” indefinitely. Quite literally unusable for me at this point in time **Developer response:** Thanks for flagging this. We’re actively improving the app based on resident input. Please contact our support team at support@rentprogress.com so we can assist directly. ### 1/5 — Only "use" because I'm forced to *2026-08-23* I pay $20 for very weak smart features. The motion detection is a joke. The sensors have been unreachable since I moved it. The Schlage door lock needs six batteries every six months. The Honeywell TH6320ZW2003 thermostats are useless on the wall or in-app. Only one thermostat can be connected to the app. The humidity reading on it is regularly 65-75% when it's on the wall and closer to normal when you pull it off. The HVAC constantly short cycles and now I can't control the one thermostat that is in the app... it just spins and spins and spins. I'm counting down the days until I can move. **Developer response:** We are sorry to hear you are having this issue. We’re actively improving the app based on resident input. Please contact our support team at support@rentprogress.com so we can assist directly. ### 1/5 — App hardly ever works *2026-08-15, version 26.8.0* Every time the app is opened it just shows a background and then crashes after 10 seconds. Once in a blue moon it’ll work and then it’s nice. But most of the time you’re not getting in. ### 1/5 — Not able to log in *2026-06-25, version 26.5.0* I have lived in my home going on 4 years but have not been able to log in for around 6 months. Cannot get any help with fixing the issue. ### 1/5 — Needs Immediate Attention *2026-06-25, version 26.5.0* The app kicked me out and then it wouldn’t allow me to login again. It changed my password and won’t allow me to receive a password reset email. This sucks and is costing me money. Please fix immediately. ### 1/5 — Doorbell video bug *2026-06-04* It’s been over a week now and I still can’t see who is at my front door. After switching internet providers, the doorbell camera shows “Connection Failed” (which is expected), but the Progress Smart Home app force closes every single time I try to update the Wi-Fi settings to my new 2.4 GHz network. This happens consistently on my iPhone, my daughter’s phone, and my iPad, even with completely fresh installs on the other devices. I’ve contacted Rently support (who confirmed it sounds like an app bug), opened multiple tickets with Progress Residential, and I’m still waiting for escalation to the development team. I pay the monthly Smart Home fee for this service, yet the core video function is completely unusable. Please escalate this to your developers and fix the crashing issue so I can actually use the doorbell camera I’m paying for. Screenshots available upon request. **Developer response:** We understand your frustration with the app crashes during Wi-Fi setup. Our development team is actively working on a fix for this issue. We have prioritized this bug and will provide an update as soon as possible. Thank you for your patience and for providing detailed information about the problem. ### 1/5 — app crashes for doorbell *2026-05-30, version 26.5.0* I switched Internet providers so in order to see who's at my front door I have to set up the doorbell as a new doorbell but when I do that in the smart home app it instantly force closes me I also tried to reset Wi-Fi in the app and it force closed me please fix this developer. I tried it with my iPad my other iPhone and this iPhone -all different apple ids! ## Most praised reviews (10 highest-rated) ### 5/5 — Progress maintenance *2026-09-04* I have been living in this house for 3 yrs now and I have never had an issue that they have not fixed, this app has allowed me to schedule my concerns quickly and what ever issue I had they came out and fixed with no problem I truly appreciate my time living in this house and feeling safe that they will address my problems quickly and with no hesitation thanks to all the maintenance workers and this company for all you do !! ### 5/5 — Good Job *2026-08-18, version 26.8.0* Nice easy and quick ### 5/5 — My Smart Home *2026-01-06, version 18.3.0* Things are going good! 1st time having a smart home. ### 5/5 — So convenient! *2025-12-17, version 18.3.0* Loving this app. Its user friendly, never glitches, and massively convenient for unlocking/locking our door and adjusting temp ☺️ ### 5/5 — 👍👍👍👍perfect *2025-08-18, version 17.6.0* Great ### 5/5 — Very satisfied. *2025-07-24, version 17.6.0* This is my first smart home and I am so excited. If I forgot to adjust the thermostat, I can do so from anywhere. I sleep hot and it’s great not having to get up ### 5/5 — Easy to use app *2025-07-06, version 17.4.1* Everything I would expect from a basic smart home system ### 5/5 — Mr. Ken *2025-03-16, version 16.0.2* Rapid response always come handy ### 5/5 — Gang *2024-10-06, version 15.0.0* Gang ### 5/5 — Love it *2024-08-17, version 13.4.3* Great app, very reliable. First time user and loving it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*