# ProLink™ Remote Monitoring > Remote hot tub control and monitoring system with maintenance alerts. (iPhone/iPad app by Jacuzzi Brands Corp.) - Source: https://appshunter.io/ios/app/prolink-remote-monitoring/id990523671 (this page in markdown: same URL + `.md`) - Developer: [Jacuzzi Brands Corp](https://appshunter.io/developer/967204652) - Category: Health & Fitness, Lifestyle - Price: Free with in-app purchases - Rating: 1.00/5 from 3 App Store ratings · 53 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 10 MB - Languages: English - Released: 2015-05-13 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/prolink-remote-monitoring/id990523671/reviews.md ## What is ProLink™ Remote Monitoring? Description The Jacuzzi® ProLink™ Remote monitoring system puts the power to control your hot tub in the palm of your hand, from heating up water on your way home to activating maintenance reminders to alerting you and your local dealership of any service needs, all with one app. Requirements: ProLink™ hardware installed on the hot tub is required to operate app: ProLink™ WiFi Module (6600-192) Strong Wi-Fi reception near your Jacuzzi® Hot Tub First year of cloud service for remote operation of app as well as alerts and reminder emails is included. Annual subscription required after the first year Compatible with all 2015+ Jacuzzi® J500™, J400™ and J300™ models. ## Key features - Remote water temperature control - Maintenance reminders - Service alerts - Hot tub operation - Dealership notifications ## Pricing and in-app purchases Base price: Free. **One-time purchases** | Purchase | Price | Type | | --- | --- | --- | | ProLink™ Remote Monitoring 12 month Subscription | $59.99 | one-time | ## Recent user reviews (10 of 53) All indexed reviews: https://appshunter.io/ios/app/prolink-remote-monitoring/id990523671/reviews.md ### 1/5 — Système pas bon *2025-03-22, version 2.6.6* Ont paie très cher en US pour un système qui ne fonctionne pas bien et le wifi pas mieux tres difficilement connectable jacuzzi très bon spa mais système de connections 0/10 ### 1/5 — Extremely Unhappy J375 Owner *2024-05-21, version 2.6.6* The app worked great via WiFi only until 2x years ago. Then it no longer worked using WiFi only with iPhone. Last year a rep responded to my complaint, and comp’d me 1x yr of cloud subscription because of known issues. This year, the App still doesn’t work via WiFi only, and the rep has not responded to my emails. So I’m back to no communication w/the hot tub via WiFi, and I refuse to pay for the subscription because the only time I use the app is when I’m home. I think it’s total non-sense that the app supports paid subscriptions, but doesn’t support the free WiFi, which was a huge selling point for buying the Jacuzzi. Huge Foul on Jacuzzi for not holding up their end! ### 1/5 — Total junk - completely dysfunctional app *2024-05-02, version 2.6.6* Great app if you get it with your brand new spa - back in 2015. Fast-forward almost 10 years later and it’s now a piece of junk. Cannot connect to the spa in wifi-on’y mode, it always times out - and of course it insists for you to purchase a cloud connection instead. Simply ignore the app for now - it’s a piece of garbage. ### 1/5 — Poor connection & not worth the money *2023-04-26, version 2.4.1* There is no reason this should be a paid for subscription. The functionality is incredibly basic and the attempt to make money from such a basic app cheapens the Jacuzzi brand. I’ve had many connection issues despite having a Unifi WAP less than 2 meters away. My suggestion is Jacuzzi should make this outdated and basic app free and focus on provide a better customer experience rather than overcharging for features that other suppliers wouldn’t be brazen enough to charge for. ### 1/5 — Does Not Work *2023-04-01, version 2.4.1* The app no longer connects to my hot tub since the last update 4 months ago. In February I contacted Jacuzzi and they said they were completely rewriting the app and expected it to be released in March. It’s now April and I’m still waiting. ### 1/5 — Not working on latest ios *2023-03-11, version 2.4.1* The app always worked, but is now not compatible with the latest IOS. Jacuzzi is aware of the issue, but no solution. You can go back to ios 15 and it works. ### 1/5 — Jacuzzi killed this off *2023-01-26, version 2.4.1* They are just not making it public. ### 1/5 — Please fix the app!! *2023-01-19, version 2.4.1* Please fix the app!! ### 2/5 — Update breaks functionality *2023-01-03, version 2.4.1* The app has always been flaky, with difficulty communicating with the module, so I updated when I saw bug fixes that came out and now it doesn’t work at all. Is this their way of phasing out local wifi control and make you pay for cloud subscription ?? ### 1/5 — Broke it for good *2022-12-08, version 2.4.1* I used to work intermittently. I think someone at Jacuzzi kept having a reset the authentication. With this last update, it now works full screen on the newer generation iPhones, but the app no longer connects at all. You also are not able to set up any new Wi-Fi connections as I tried to reset mine and now even connecting to the Wi-Fi on the hot tub itself doesn’t work. I wish they would open source this product and let the community fix the problems. ## Frequently asked questions about ProLink™ Remote Monitoring ### What does the ProLink™ Remote Monitoring app do? This app allows you to control your compatible Jacuzzi® hot tub remotely. You can adjust the water temperature, set up maintenance reminders, and receive alerts for any service needs. It also notifies your local dealership of any issues. ### What are the key features of this app? Key features include remote water heating, activation of maintenance reminders, and immediate alerts for service needs. It also facilitates communication with your local dealership regarding any hot tub issues. ### How much does the ProLink™ Remote Monitoring app cost? The first year of cloud service for remote operation, alerts, and reminder emails is included. An annual subscription is required after the first year to continue these remote features. ### What are the compatibility requirements for this app? You need the ProLink™ hardware (specifically the ProLink™ WiFi Module) installed on your hot tub. Strong Wi-Fi reception near the hot tub is also necessary. The app is compatible with all 2015+ Jacuzzi® J500™, J400™, and J300™ models. ### What are common use cases for this app? Common use cases include heating up your hot tub water on your way home from work, ensuring it's ready when you arrive. It's also useful for proactively managing hot tub maintenance and quickly addressing any potential service issues. ## Version history (last 5 releases) ### 2.6.6 — 2023-07-19 Bug fixes and enhancements ### 2.6.4 — 2023-05-11 Bug fixes and enhancements ### 2.6.3 — 2023-05-10 Added language selection on the top of the login screen ### 2.6.2 — 2023-05-09 Bug fixes and enhancements ### 2.5.8 — 2023-05-02 Bug fixes and enhancements ## Apps similar to ProLink™ Remote Monitoring | App | Rating | Price | Category | | --- | --- | --- | --- | | [HRM Heart Rate Monitor](https://appshunter.io/ios/app/hrm-heart-rate-monitor/id1671488058) | 1.0 (1) | Free | Health & Fitness | | [ControlMySpa](https://appshunter.io/ios/app/controlmyspa/id1193806359) | 4.4 (77) | Free | Health & Fitness | | [Clearlight® Sauna Connect App](https://appshunter.io/ios/app/clearlight-sauna-connect-app/id1642607372) | 1.3 (94) | Free | Health & Fitness | | [Clearlight® Sauna Connect 5GHz](https://appshunter.io/ios/app/clearlight-sauna-connect-5ghz/id6474010702) | 1.2 (30) | Free | Health & Fitness | | [BCone](https://appshunter.io/ios/app/bcone/id1573157293) | 5.0 (2) | Free | Health & Fitness | | [Plunge - Official App](https://appshunter.io/ios/app/plunge-official-app/id6450953005) | 4.7 (1,574) | Free | Health & Fitness | ## More apps by Jacuzzi Brands Corp - [SmartTub®](https://appshunter.io/ios/app/smarttub/id1318260634) - [Jacuzzi® AR Experience](https://appshunter.io/ios/app/jacuzzi-ar-experience/id1478804109) - [Jacuzzi Referral](https://appshunter.io/ios/app/jacuzzi-referral/id6443445242) - [Sundance Spas Referral](https://appshunter.io/ios/app/sundance-spas-referral/id6443445313) - [JZ Scanner](https://appshunter.io/ios/app/jz-scanner/id6476536823) All apps by Jacuzzi Brands Corp: https://appshunter.io/developer/967204652 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*