# ProMedica OnDemand > 24/7 virtual healthcare provider access for common medical conditions. (iPhone/iPad app by ProMedica Health System Inc..) - Source: https://appshunter.io/ios/app/promedica-ondemand/id1170182003 (this page in markdown: same URL + `.md`) - Developer: [ProMedica Health System Inc.](https://appshunter.io/developer/777667644) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.87/5 from 699 App Store ratings · 18 written reviews indexed - Age rating: 12+ - Requires: iOS 12.0 · 117 MB - Languages: English - Released: 2017-01-27 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/promedica-ondemand/id1170182003/reviews.md ## What is ProMedica OnDemand? ProMedica OnDemand allows you to speak to a provider on your time – 24 hours a day, 7 days a week, 365 days a year. It's easy to use, private and secure. A virtual video chat makes receiving care for common ailments affordable, convenient and fast. ProMedica OnDemand is great during overnight hours, when you’re on the road for vacation or work, or when anything prevents you from making it to the doctor’s office. What are the benefits of ProMedica OnDemand? - Accessible anytime via mobile or web - Low cost - No travel required - Online credit card payment - Prescriptions to your pharmacy Use ProMedica OnDemand for symptoms and conditions such as: - Cold - Flu - Rash - Urinary tract infection - Pink eye - Allergies - Vomiting - Diarrhea - Sore throat - Sinus infection - Fever If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. For emergencies, dial 911 immediately. ## Key features - 24/7 provider access - Virtual video visits - Prescription services - Low-cost care - Accessible via mobile and web - Share health data with providers ## What do users think of ProMedica OnDemand? Overall sentiment: positive **Pros** - 🚀 Fast and quick service with minimal wait times - 👍 User-friendly and easy-to-use interface - 💰 Cost-effective alternative to urgent care and office visits - 🏥 Convenient access to healthcare from home - 👨‍⚕️ Professional, knowledgeable, and friendly doctors - 📋 Efficient prescription fulfillment and call-in service - 🎯 Personalized care with detailed medical history questions - 📱 Ability to upload photos for physician review - ⏰ Ideal for non-emergency and non-critical visits - 🌍 Accessible for students away from home and on vacations **Cons** - 🐛 App crashes and unresponsive interface - 🐛 Technical glitches during critical moments (queue system) - ❌ Lack of customer support contact information - ❌ Poor error handling and navigation issues - ⚠️ Inconsistent app stability and reliability **Commonly reported bugs** - App crashes and stops responding to user input - Program crashes during active virtual visits - Missing continue button on data entry screens - Queue system displays incorrect status (stuck on 'next') - App becomes unresponsive after initial setup **Most requested features** - Improved customer support contact options (phone/chat) - Better error messages and troubleshooting guidance - Enhanced app stability and crash prevention ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/promedica-ondemand/id1170182003/reviews.md ### 5/5 — Mrs Lisa Butler *2025-01-19* Promedica on Demand is a Godsend! Saves me time and money. It’s so convenient to refill medication when I can’t get into my doctor and going to Urgent Care is so much more expensive. The Doctors are friendly and very knowledgeable. When you don’t feel well it’s hard to go anywhere. So they are so convenient and easy to use. ### 5/5 — Virtual visit *2023-07-28* Very professional and fast. Took the time to ask specific questions about my medical history to be able to give patient specific care and recommendations. ### 5/5 — Chad B *2023-04-01* Doctor was very helpful and a good listener. ### 1/5 — Waste of Time *2023-02-22* Would have been great if it worked. Instead, I spent over an hour signing up, giving permissions and linking to my ProMedica account for nothing. I selected a doctor and got put in the queue. When it was finally my turn, I got a message from somebody and the program crashed. after that, I signed back on, went back to the same doctor and it kept telling me I was next. I finally just gave up and disconnected. I’ve never heard anything from anybody. ### 5/5 — Easy and quick *2022-11-01* Dr Chandler was personable and professional. If I had known it was this easy and quick to use, I would have used these services before. Sometimes it’s impossible to get in to see a doctor at their office, and urgent care has long waits at times. Plus, for some sicknesses, it’s difficult to leave your house. ### 5/5 — Excellent App! *2022-07-15* Very smooth experience. App allows you to choose any available physician on the app or select specifically which one you want. Shows your place in line when choosing a physician. As good as online healthcare gets. ### 5/5 — Excellent! My college student age children use often! *2021-10-18* This app has saved us on vacations! A quick call and we’ve got what we need! My college student age children are away from home and our regular pcp. They can use this from their dorms and really saves time AND they get what they need with minimal hassle. A must have for college students and parents! Thanks, ProMedica!! ### 5/5 — Amazing! *2021-09-16* Super quick & extremely helpful for last-minute visits that are non-emergent. Was everything I was looking for without the hassle of driving to an urgent care for something that can be discussed and cared for via telehealth. Highly recommend the use of this app. ### 5/5 — Awesome Experience *2021-06-19* This was the absolute best experience I’ve ever had seeing a provider for an urgent matter. It was as if I was in the office talking with him one one one. Wish I could give 10 stars. Thank you, thank you, thank you. ### 5/5 — Professional and Pleasant *2021-02-16* Super easy. The visit took only minutes after the physician reviewed the pictures I was able to take and upload, and very pleasant to talk to. ## Frequently asked questions about ProMedica OnDemand ### What is ProMedica OnDemand? ProMedica OnDemand is a service that allows you to connect with healthcare providers for virtual video visits. You can access care 24 hours a day, 7 days a week, 365 days a year for common ailments. It offers a private, secure, and convenient way to receive medical attention without needing to travel to a doctor's office. ### What kind of conditions can I use ProMedica OnDemand for? You can use ProMedica OnDemand for a variety of common symptoms and conditions. These include, but are not limited to, colds, flu, rashes, urinary tract infections, pink eye, allergies, vomiting, diarrhea, sore throats, sinus infections, and fevers. It is important to note that this service is not for emergencies; dial 911 for urgent situations. ### How much does ProMedica OnDemand cost? The service is described as low-cost and offers online credit card payment. While the exact pricing is not detailed, it emphasizes affordability and convenience compared to traditional doctor visits. You can make payments securely online. ### Is ProMedica OnDemand available on all devices? Yes, ProMedica OnDemand is accessible anytime via both mobile devices and the web. This means you can connect with a provider whether you are at home or on the go, using your preferred device. ### Can I get prescriptions through ProMedica OnDemand? Yes, one of the benefits of using ProMedica OnDemand is that prescriptions can be sent directly to your pharmacy. This streamlines the process of getting the medication you need after your virtual consultation. ## Version history (last 5 releases) ### 12.10.003 — 2021-08-13 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.6.006 — 2021-03-19 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.0.1906 — 2021-02-03 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.0.1603 — 2020-10-31 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.0.627 — 2020-04-07 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Apps similar to ProMedica OnDemand | App | Rating | Price | Category | | --- | --- | --- | --- | | [Alora Plus](https://appshunter.io/ios/app/alora-plus/id1097593970) | 3.5 (28) | Free | Medical | | [BCBSM Online Visits](https://appshunter.io/ios/app/bcbsm-online-visits/id1270824892) | 4.9 (21,804) | Free | Medical | | [Paramount Healthcare Services](https://appshunter.io/ios/app/paramount-healthcare-services/id1442138310) | 1.8 (5) | Free | Medical | | [Buderer Drug RX](https://appshunter.io/ios/app/buderer-drug-rx/id1280872800) | — | Free | Medical | | [BCCMI Mobile](https://appshunter.io/ios/app/bccmi-mobile/id1144131326) | 1.0 (40) | Free | Medical | | [BCBSM Coordinated Care](https://appshunter.io/ios/app/bcbsm-coordinated-care/id1482804469) | 4.7 (3,028) | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*