# PromGirl Shop — user reviews

> 50 indexed App Store user reviews of PromGirl Shop by Occasion Brands, LLC, rated 4.77/5 from 6,067 ratings.

- Source: https://appshunter.io/ios/app/promgirl-shop/id554362357/reviews
- App overview in markdown: https://appshunter.io/ios/app/promgirl-shop/id554362357.md
- Rating breakdown: 5★ 5,210 · 4★ 543 · 3★ 171 · 2★ 42 · 1★ 100

## What do users think of PromGirl Shop?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Fast shipping
- 💎 Great quality dresses
- 💰 Affordable prices
- 🌟 Satisfying customer experience

**Cons**

- 🐛 App crashes and bugs
- 🔒 Security concerns with credit card scanning
- 📦 Out-of-stock items not clearly marked
- 🕳️ Limited plus-size selection

**Commonly reported bugs**

- Images not loading properly
- Login and account creation issues
- Errors when processing orders

**Most requested features**

- More color and style options
- Improved size availability
- Ability to save favorites across sessions

## Newest reviews (13 of 50)

### 2/5 — Don’t have a great plus size selection

*2020-01-23, version 2.1.15*

I wish they had a better plus size selection:(

### 4/5 — Fantastic app and a very clever idea

*2019-09-27, version 2.1.15*

This is super easy to use and it makes prom shopping less stressful the idea of being able to order your dress without even having to leave your home is amazing and there are good prices authentic brands 
I've run into only one problem 
Which isn't even the apps fault 
How do I access all my favs 
Because it only shows the items I've added to favs on that day 
Please help me fix this

### 5/5 — Such an amazing app

*2019-09-20, version 2.1.15*

No bugs or viruses, etc. offers many great features that make shopping for you next dress fun and easy. Ordered a dress on here with free shipping. Quick and easy transaction. Got it literally the very next day! Cute packaging aswell! ❤️❤️ you, PromGirl!

### 5/5 — Great!

*2019-08-11, version 2.1.15*

extremely good quality for a price that’s not insanely expensive...

### 5/5 — Amazing

*2019-05-21, version 2.1.15*

Y’all always come through!

### 5/5 — Darlin

*2019-04-19, version 2.1.15*

I’m in love I realy like that dress Thanks becouse this come realy quick.

### 5/5 — IN LOVE

*2019-04-17, version 2.1.15*

Many choices for affordable dresses and many choices for beautiful dresses! And the dress turns out to be just like what you expect!

### 3/5 — Variety

*2019-04-12, version 2.1.15*

You have pretty dresses but you need more color selection choices and sizes

### 2/5 — Stopped working

*2019-04-02, version 2.1.14*

Not sure if this is because of the recent update, but the app was working fine just a few days ago and now the app is saying that there are errors and they can’t load anything no matter if I’m in WiFi or LTE.

### 3/5 — Sizing

*2019-04-02, version 2.1.14*

It seems like there is limited sizing and that it is mostly catered towards smaller women. Out or everything that I have looked at so far, nothing would fit my measurements and I’m not even that large. I really love the concept of the app though!

### 5/5 — Awesome!!

*2019-03-18, version 2.1.12*

I’ve bought two dresses from them all amazing. Never had a problem totally recommend❤️

### 5/5 — Love it

*2019-02-24, version 2.1.12*

Big fan of the speed shop! Makes it easy to find new items!

### 3/5 — Error??

*2019-01-28, version 2.1.12*

Usually this app is great and I love it for finding a prom dress, but lately every other time I open up the app, it tells me that all the dresses are sold out no matter which one I click on. Every other time it’ll show me that it’s in stock. But it’s getting very frustrating. I want to order a dress but it’s becoming impossible to do.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work :((

*2021-05-02, version 2.1.15*

I downloaded the app and created an account but none of the images of the dresses are popping up it just gives me a grey box :’(

### 1/5 — Out of stock??

*2021-03-19, version 2.1.15*

Don’t show it on the feed, or say it’s available for it to be completely out of stock? Literally every single dress I clicked on. Take it down or make it known it’s sold out.

### 1/5 — This app made me unhappy

*2020-01-27, version 2.1.15*

I couldn’t make an account it kept messing up when I would try making a new password that password they gave me didn’t work

### 1/5 — Lost Favs

*2019-03-29, version 2.1.14*

Twice lost my favorites despite being signed in. Twice. Thanks for wasting two hours of my time.

### 1/5 — Sighhh

*2019-03-12, version 2.1.12*

It’s very frustrating when a dress says (2 out of 5 stars) and 44 reviews; how am I supposed to try looking for a dress if I cannot read the reviews!!! Please stop deleting the reviews!!!

### 1/5 — Everything is sold out

*2019-01-26, version 2.1.12*

I’ve liked about 30 dresses and none of them are available 
What else is there to say

### 1/5 — disappointed

*2018-02-09, version 2.1.7*

super good idea for the speed shopping but I get an error message every time I swipe a dress and it doesn’t pick up where I left off so I have to re-swipe the dresses I already swiped :/

### 1/5 — Sign in

*2018-01-18, version 2.1.6*

I can’t even create an account. I have tried with two different emails and both times I “successfully” verify my account but when I log in it says there is an error and it refuses to log in.

### 2/5 — Be Careful

*2023-01-17, version 2.2*

I got some of my credit card info compromised and it was scary. Do not use the credit card camera scan feature. The app was safer when I used to type in the numbers but I don’t trust it anymore. I recommend going to the site vice the app because somebody tried to buy dresses with my card. Luckily Prom Girl sent me a notification that an order was not getting through and I caught it.

### 2/5 — Unable to see dresses

*2021-05-02, version 2.1.15*

I am sure this app is great it works just fine for others. But, I just can’t see any of the dresses. They all come up at blank squares, everywhere there are just blank squares. It’s so frustrating. There are so many bugs that need to be fixed. I just think that this app needs to be fixed a lot more until I will feel comfortable using it. Just my opinion though, it clearly is working for others.

## Most praised reviews (10 highest-rated)

### 5/5 — Love it easy to helpful and everything I love is here

*2022-09-28, version 2.2*

Love ittt

### 5/5 — The very best for formal dresses!

*2022-03-23, version 2.2*

I ordered a prom dress for my daughter here & started shopping for myself! Shipping is quick and the quality is amazing! Beautiful dresses for a beautiful price!!!

### 5/5 — Get the dress!

*2021-08-20, version 2.1.15*

Every time I have purchased a dress it has lived up to my expectations, if not exceded them. The costumer service is great. The shipping is fast( dress was expedited to arrive aug23-35, but arrived the 20th). Buying a dress online is scary. You don’t know if you’re going to get a cheap mess that’s nothing like the picture. I purchased my wedding dress from here for less then $200. It got here fitting like a glove.  You  can’t beat the price and quality. I hope PromGirl maintains their great prices.  

Can’t wait to shop with PromGirl again!

### 5/5 — Prom dress

*2021-05-04, version 2.1.15*

My prom dress from here was everything and more, it fit me perfectly and my dress made me feel extremely beautiful and elegant

### 5/5 — Amazing and trustworthy!

*2021-03-02, version 2.1.15*

I bought my prom dress from prom girl and was a worried it would be low quality or different from the picture, but it was amazing! It was great quality and just like described and shown. I highly recommend!

### 5/5 — I like to look at dresses and boots and I’m shopping attend

*2020-11-10, version 2.1.15*

Y
Jjjjj

### 5/5 — Awesome

*2020-02-18, version 2.1.15*

It’s amazing! They always have dresses on sale. I ordered my prom dress from them and was very unsure because I thought it would look totally different in person but it didn’t. The dresses look exactly like the picture. My dress was a little expensive but I have seen cute dresses under $50 and even some that cost only $19

### 5/5 — Love it

*2020-02-08, version 2.1.15*

Good quality dress all the time
But we need more designs with long sleeves and covered back

### 5/5 — Love this !

*2020-01-09, version 2.1.15*

I love PromGirl!! There are so many sizes, styles, colors, and patterns. The only problem I’ve had with this app is that (1 sometimes pictures of the dresses aren’t available (2 and the prices are pretty high. Short dresses are cheap, yes, but people don’t generally wear short dresses to prom. These are my suggestions.

### 5/5 — Great

*2019-12-12, version 2.1.15*

I was a bit skeptical of this app because I’ve never heard of it and it was my first time using it. But I ordered it yesterday and it arrived today with free shipping. Also the dress was in good quality. I recommend!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
