# Promise: Relationship App — user reviews > 59 indexed App Store user reviews of Promise by VIRAL APP DEV LLC, rated 4.40/5 from 928 ratings. - Source: https://appshunter.io/ios/app/promise-relationship-app/id6751995552/reviews - App overview in markdown: https://appshunter.io/ios/app/promise-relationship-app/id6751995552.md - Rating breakdown: 5★ 684 · 4★ 93 · 3★ 73 · 2★ 22 · 1★ 56 ## What do users think of Promise? Overall sentiment: positive **Pros** - 🚀 Fast support - 🔒 Immediate response and issue resolution - 👍 Genuine and helpful team - 👍 Wholesome and not invasive - 👍 Strengthened relationship bond - 👍 Provided a sense of security **Cons** - 🐛 Glitchy location services - 🐛 Black screen issues with daily snapshots - 🐛 Stuck on payment screen, doesn't work **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Daily snapshot issues - Location services glitches - Payment screen issues **Most requested features** - Dark mode option ## Newest reviews (13 of 59) ### 3/5 — it’s ok *2026-06-28* Does not block fetish sites /: Like if your partner has a foot fetish? they can still access footfinder and such. Would love if the app would show the sites your partner has visited but as of now I have no idea if they are still viewing fetish content or not. Tumblr, X, and Deviantart should be blocked as well. Please fix as I am willing to pay!! ### 2/5 — One sided *2026-06-24, version 1.2.9* It’s one sided, I really like this app I bought a subscription but it’s only for the betrayed partner. I was really disappointed when I relised that the rebuild trust path wasn’t for him to rebuild my trust. ### 4/5 — Actually pretty solid *2026-05-02, version 1.2.6* I wasn’t really expecting much at first but this app actually surprised me. It’s super easy to use and doesn’t feel confusing like some other apps I’ve tried. Everything loads quick and I haven’t had any weird bugs so far. I mainly got it just to try it out, but I’ve been using it more than I thought I would. Definitely worth checking out if you’re on the fence. ### 4/5 — Private tabs *2026-03-04* I saw online that you could look at your partners private tabs from the app however I don’t see the feature in the app t would be very useful to have a feature like that or be able to find it ### 4/5 — Good *2026-02-22* I am loving this app, but when I try to view the weekly reports it says the request is invalid and that the sku is required **Developer response:** Hey, thanks for the review. The issue will be fixed in the new update this week. Thanks for letting us know! ### 4/5 — Promising *2026-02-21, version 1.2.0* Very fun to use so far. Has a lot of potential for being a newer app. Wife and I are subscribed. ### 4/5 — Purchased yearly but still locked *2026-02-21, version 1.2.0* I joined promise using my partners code and I recently bought the everything pack yearly and all the extra promises remain locked on both sides even though apple has confirmed and charged my card I have sent an email using the feedback option as well ### 2/5 — Advanced monitoring keeps turning off on its own *2025-12-18* I just bought the subscription, I was excited to start my partner and I’s journey to trust but this app seems to be lagging in that advanced monitoring mode. I have turned it on so many times already and it turns off again and again. **Developer response:** Hey so sorry you faced that issue. Can you please reach out to support@withpromise.app? We have fixed it for all users that had that issue but if you haven't received it please do reach out. We are not a scam and it was most definitely a minor bug on apple side. We care a lot about all the users, so here to help. Thanks :)) ### 4/5 — It works! *2025-12-14* I downloaded the app to make sure my partner isn’t looking at explicit content and it works to block all of the main adult content sites. I have had some glitches but it seems like the team cares about improving the app and will keep working to make it better. ### 4/5 — Great app for building trust with your partner. *2025-12-13* I had an addiction to inappropriate sites and was going to them behind my partners back. Once she found out I knew I needed to make a change for her, but also have a way for her to believe in my promises again. That’s where promise came in, allowing her to feel comfortable knowing if I searched anything she would know right away. It’s helped us build back our trust and was 100% worth the purchase. ### 3/5 — Not for guys *2025-12-10* I am a male, i use this app with my wife. all the questions on here are for her not me. only way for me to answer or do anything on this app is if i pretend to answer for her but i cant do that because the questions arent for me theyre for her. not very useful for me but im sure it is for her. not sure if there’s a way to fix or not but thats my problem. ### 1/5 — Does not work *2025-12-08, version 1.1.3* App is very buggy and does not work as intended. Paid for a yearly subscription to add my partner. The partner code did not work and therefore making the app unusable. Contacted their support team and received no response even after following up. ### 1/5 — Too many bugs *2025-11-25* Not a good app land has way too many bugs I can't even put in an invite code so I can join with my girlfriend not happy with the app **Developer response:** Hey, can you please send us an email at team@withpromise.app? There was a temporary bug causing this for some users that has been resolved. Happy to set it up for you and give you a gift on us :) ## Most critical reviews (10 lowest-rated) ### 1/5 — No help *2026-07-28* App doesn't work and when you try to contact support they don't answer. I have been trying to contact support through the app and email haven't gotten no response. It keeps saying that we haven't put our extensions on Safari even though they are on and it won't let us continue on. The promise button is still locked ### 1/5 — Subscription scam? *2026-07-13* I bought the subscription by accident, and didn’t think anything of it because I thought it was only $1 a week AS ADVERTISED when you choose free or subscription. Charged me $66 and I would like a full refund because I do NOT want the subscription and it is not what it is advertised!! If your going to put it as $1 weekly then damn change it as that!, paying for $1 and getting around $60 taken out of my account is absurd. ### 1/5 — Another AI app *2026-06-01* Super janky. Couldn’t even put in the start date for our relationship. It had me select a date and then nothing changed. Lots of AI suggestions and clearly just another AI app they want you to pay a subscription for. I wish people would stop trying to profit off of apps that don’t even work and aren’t fully developed ### 1/5 — waste of my money *2026-05-16, version 1.2.7* I bought the subscription then I tried to sign up and it wouldn’t even let me create an account. ### 1/5 — Where can I contact someone *2026-03-23* I want a refund. No one has responded to me ### 1/5 — They took money from my account *2026-03-07* They took money from my account and I can t even enter the app cause it said I don’t have an account ### 1/5 — PAID $70+ *2026-02-23, version 1.2.0* I paid $50 for “everything” subscription & haven’t received it. I been contacting support team as well… no response Once it’s fixed I will change this review ### 1/5 — Lies *2026-02-22* I chose the subscription that was a little under a dollar then they proceed to charge me like 55$ 💀 then I couldn’t cancel it afterwards!💀 **Developer response:** Hey Angel, can you please reach out to support? I believe you chose the yearly plan. If you can reach out to support@withpromise.app, we can help clarify any issues you have had :) ### 1/5 — Non functional VPN- No support *2026-01-06* My wife and I signed up for the app after reading positive reviews about it’s accountability aspects. The VPN has never worked and when we followed the path for help, we received one email response after 10 days saying it went to spam. They offered no solution or response from there. This is a waste of money and not to be trusted. **Developer response:** Hey so sorry you faced that issue. Can you please reach out to support@withpromise.app? We have fixed it for all users that had that issue but if you haven't received it please do reach out. We are not a scam and it was most definitely a minor bug on apple side. We care a lot about all the users, so here to help. Thanks :)) ### 1/5 — Don’t work *2025-12-30, version 1.1.4* I paid the stupid prescription and it doesn’t even work. Don’t even bother getting it. ## Most praised reviews (10 highest-rated) ### 5/5 — Maps and history *2026-04-30* There should be a way to keep the location enabled and be able to go back and see the history, also maybe a sound feature that bypasses silent phones, and the toggle on off should t be so easy. There should be more of a way to see what happened while the security was off. Great app though ### 5/5 — love the app *2026-03-18, version 1.2.2* this app is helping me and my relationship get through our darkest times ### 5/5 — 🩷 *2026-01-30, version 1.1.9* Love it ### 5/5 — Absolutely love it!!! *2026-01-13* So far, I absolutely love the app!! It was buggy for my partner, but he was able to email the developer and get it all taken care of. I love that the team is willing to work with us consumers to make the app better and constantly looking for feedback. I love everything it has to offer this far. Like helping keep accountability for partners! I definitely would recommend for partners. ### 5/5 — great app *2026-01-10, version 1.1.6* me and my man have been going through some things and this app has helped a lot with overthinking. it can help u with reassurance and your relationship . get this app is u worried ### 5/5 — Promise *2025-12-22, version 1.1.4* I was having issues with the app and couldn’t figure out the code , Emily reached out to me to help and I was able to figure it out right away , Thank you Emily ! ### 5/5 — Works *2025-12-17* I was a little skeptical if this app worked but it definitely does. I think it's been helpful with adding trust and foundation into my relationship. This app is pretty innovative and the design is pretty easy to use. ### 5/5 — Great Support *2025-11-21, version 1.1.2* Had trouble with my partner code but I emailed the dev and they got me squared away! The app has some ways to go as far as full development but I do feel that the dev team is passionate about this project and wants to see it through. Looking forward to the features to come after this initial growth spurt. ### 5/5 — tech issue *2025-10-26* Hi me and my boyfriend just downloaded this app but am having issues to where I’m not getting notifications even through the settings. I also find that it says unable to take pictures everytime I attempt to and we both have been having to the same issue if I could receive help that would be best! ### 5/5 — Amazing customer support *2025-10-11* Not only is this app well thought through but when I experienced some troubles while setting up my account I got the best support directly from one of the co-founders. Couldn’t have gone smoother :) **Developer response:** So glad we could get everything fixed quickly for you! Thanks for trusting us and sharing your experience, it really helps other people know we’ve got their back 💛 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*