# PromptSmart+ — user reviews > 71 indexed App Store user reviews of PromptSmart+ by PromptSmart, rated 4.50/5 from 518 ratings. - Source: https://appshunter.io/ios/app/promptsmart-plus/id1526733375/reviews - App overview in markdown: https://appshunter.io/ios/app/promptsmart-plus/id1526733375.md - Rating breakdown: 5★ 415 · 4★ 39 · 3★ 14 · 2★ 3 · 1★ 47 ## What do users think of PromptSmart+? Overall sentiment: negative **Pros** - 👍 Great tool for filming - 👍 Best teleprompter app - 👍 Excellent for mobile - 👍 Works well with voice notes - 👍 Impressed with customer service - 👍 Love this app - 👍 Excellent application - 👍 Praktisch recording - 👍 Best teleprompter app - 👍 Best product - 👍 Excelente app - 👍 Works incredibly well - 👍 Works absolutely incredible - 👍 Love it - 👍 Love love love - 👍 Great concept **Cons** - 🐛 Difficult to cancel - 🐛 Micro billing - 🐛 Cut and paste issues - 🐛 Far too expensive - 🐛 Needs better UX - 🐛 Cannot vertically invert mirrored text - 🐛 Ridiculous - 🐛 Unusable, constantly crashes - 🐛 No longer recognizes voice - 🐛 Not reliable, crashes - 🐛 Die App funktioniert nicht - 🐛 No background for text - 🐛 Trickery with pricing - 🐛 Impossible to set up account - 🐛 Unreliable execution - 🐛 Schrift zu klein - 🐛 Une cata, voice tracking unreliable - 🐛 Synchronisieren geht nicht - 🐛 Quase desistindo, text doesn't scroll - 🐛 Dusty app UI/UX - 🐛 Worse service - 🐛 Genuinely terrible to use - 🐛 App crashes all the time - 🐛 Voice track does not work - 🐛 Terrible support - 🐛 Not reliable, crashes - 🐛 Duplicates original text - 🐛 Software does not work - 🐛 Too expensive with subscription - 🐛 Reconnaissance vocale aléatoire - 🐛 Do not work - 🐛 Charged twice, refund issues - 🐛 Revised pricing confusion - 🐛 Latest version problems - 🐛 Ne marche pas, buggy - 🐛 Buggy app, settings not applied - 🐛 Problem, lots of issues - 🐛 Good idea but buggy - 🐛 Lots of glitches - 🐛 Does not follow German Voice - 🐛 Inconsistent - 🐛 Simplesmente não funciona - 🐛 Bait and switch pricing - 🐛 Bad pricing model - 🐛 Inconsistent app - 🐛 Problemas, text disappears, voice tracking doesn't work - 🐛 Why so many apps? - 🐛 Hangs, unusable - 🐛 Não habilita o modo pago - 🐛 Half a good idea, freezes with external mic **Commonly reported bugs** - Cut and paste function does not correctly transfer punctuation - App constantly crashes - Voice tracking stopped working - Login and password reset not working - Help button/chat not responding - Password reset email not received - Text background color does not work as intended - Sign-up process for account creation does not work - VoiceTrack repeatedly fails to advance - Synchronization not working - Cannot create new projects - Text disappears when editing - App logs out frequently - Font alterations vanish - Voice track does not work - App crashes when needed most - Jerky scrolling in paid version - Text and page formatting changes not applied - Text duplicates large sections - Software does not work - Voice recognition is random - App charged twice - Ongoing subscription requires new activation/trial - Latest version does not allow text color change - App is buggy - Smart scrolling feature works, but settings not applied - Microphone is garbled in recordings - Voice auto scroll is not consistent - Freezes - VoiceTrack is inconsistent and unreliable - Voice tracking stopped working - External microphone causes voice scrolling to freeze - Cannot open teleprompter screen - Payment for full version not enabling features **Most requested features** - Add vertical inversion for mirrored text - Improve UX and make it cheaper - Add month-to-month subscription option - Improve text readability with background options - Add Spanish language support for voice tracking - Improve text size options - Make web story editing easier - Fix font alteration issues - Fix text color and background color application - Add lifetime purchase option - Improve German voice tracking - Clarify product naming and features - Fix mirroring price discrepancy - Make core features free - Fix issues with external microphones - Provide clear explanations for different app versions ## Newest reviews (13 of 71) ### 2/5 — Far too expensive *2026-07-09* It works, but it’s clunky and definitely not worth the subscription cost. Needs to be waaaay cheaper or massively improve the UX ### 1/5 — Why no background fir the text *2025-11-11* The text is not readable even if I change font and make it larger… and background’s color doesn’t work as intended ### 1/5 — Why the trickery? *2025-11-05* I just paid full price for the “Pro” version just to find out it doesn’t track in Spanish. Their solution? Sign up for our subscription! It’s the same product! They fixed a defect, changed the colors, and added it as a new subscription product. Never mind the prior “Pro” version being full priced and half-backed! Very sketchy and a sham in my opinion. I will be looking elsewhere and you should too. There’s no need to get on the subscription train for something like this anyways! Shame on you “PromptSmart”! ### 1/5 — Impossible to set up user account *2025-09-01* Useless… when your business is an app and the sign-up process for account creation does not work. No words… ### 2/5 — Great concept, unreliable execution. *2025-07-19* Despite speaking clear Standard German and reading scripts verbatim, VoiceTrack repeatedly fails to advance. I’ve tweaked every setting; it still stalls and forces retakes. The time lost has become unacceptable. Until reliability improves, I can’t recommend PromptSmart Plus for professional environments. ### 4/5 — Schrift zu klein *2025-07-16* Eigentlich könnte dies die beste Teleprompter App im App Store sein. Denn das automatische Scrollen mit Voicetrack funktioniert echt gut. Leider ist die restliche Bedienung nicht gerade komfortabel und eine Sache ist wirklich ärgerlich: Selbst auf der größten möglichen Einstellung (10/10) ist die Schrift noch sehr klein. Wenn man ein normales iPhone (kein Max) nutzt und das Display in einem Teleprompter spiegelt, ist das einfach zu klein! Ich verstehe nicht, wieso die Entwickler das nicht ändern! ### 1/5 — Une cata *2025-06-11* Son seul atout mis en avant « the voice tracking » il track mais quand il veut et il veut pas souvent . J’ai perdu un temps énorme avec cette appli , heureusement il y a 7 jours d’essai mais il ne faut pas plus de 7 minutes pour se rendre compte que c’est une arnaque , une de plus . Dommage le concept était sympa . ### 1/5 — Synchronisieren geht nicht *2025-06-10* Seit Tagen geht gar nichts mehr. Es funktioniert seit Tagen die Synchronisation nicht! Auch lassen sich keine neuen Projekte anlegen. Es kommen nur noch Fehlermeldungen. Wir bezahlen für eine App, die nicht funktioniert. Und der Support vertröstet. Ganz klar: keine Kaufempfehlung! Und ich versuche jetzt mein Geld zurückbekommen. ### 1/5 — Quase desistindo *2025-06-07* Simplesmente nao consegui fazer rolar o texto ainda… usabilidade cagada ou ta bugado ### 1/5 — A dusty app from another era *2025-04-16* This app has the UI/UX of a vacuum cleaner. It’s actually easier to build it yourself than use this. ### 4/5 — Praktisch *2025-04-10* Die Aufnahme läuft super. Einzig die Bearbeitung der Stories im Web könnte einfacher sein. Geht aber auch. ### 1/5 — Worse service *2025-03-27* Charged pro, plus subscription and download charge, still doesn’t work.. horrible ### 2/5 — Genuinely terrible to use *2024-12-09* The app is ALMOST great, but it has too many flaws to be deserving of more than two stars. For one, 8€ a month for some scrolling text is ridiculous. The app constantly logs you out, delaying the workflow of just pasting a script into it and recording. And when you DO finally paste your text into it, all font alterations, underlines and bold text will have vanished, turning it all into one glob of text. Amazing. I will unfortunately have to continue using Promptsmart+ due to lack of a better alternative on the market, but that is not a recommendation. ## Most critical reviews (10 lowest-rated) ### 1/5 — Keine kostenlose Version möglich *2026-07-29* In der „kostenlosen“ Version - die völlig nutzlos ist, weil kein Video möglich - kann man einzig und allein die Sprache, Methode und Story Switch Timer einstellen. NICHT ANDERES! Alles andere ist ZWINGEND kostenpflichtig! Kein Video, keine Texteinstellungen o.ä.. Und das für 8,99€/Mon. oder 69,99€/Jahr. FRECHHEIT! Nicht einmal eine „Light“-Version ist möglich. ### 1/5 — Force Sign up *2026-07-19* The App forces you to sign up outside of the Apples subscription system. Likely because Apple makes it easy to cancel if your not satisfied, I won’t be purchasing ### 1/5 — Não graça os vídeos mais *2026-07-16* Paguei e não grava mais vídeos. E ainda está me cobrando novamente assinatura pra liberar gravação, sendo que já paguei. Quero meu dinheiro de volta! Decepcionada! Funcionou bem só umas duas vezes. ### 1/5 — Deceptive billing practices *2026-07-15* The moment you sign up for this, make sure to cancel it. It is difficult to cancel and if you don’t it will just keep micro billing you every month whether you use it or not. In addition, the cut and paste function does not correctly transfer punctuation and this was maddening. ### 1/5 — Watch Out! *2026-07-06* I’m giving this app 1-star because of a gotcha. The voice tracking works well, so if you use one prompter, it’s a 5. But we use two prompters, and this app says it does mirroring, which is true. But you can’t vertically invert (turn upside down) the text on the mirrored iPad to use it with a prompter. Gotcha! What’s the point of mirroring if you can’t invert? They already have a separate app for monitoring the script by the producer. If they add inversion, I’ll rerate to a 5 ### 1/5 — Ridiculous. Do not waste your time *2026-06-30, version 4.0.2* Honestly disappointed. ### 1/5 — Unusable *2026-06-29, version 4.0.2* I cannot get it to play with crashing. This app just constantly crashes ### 1/5 — No longer recognizes my voice *2026-06-09* This app used to be really good. I’ve had it more than a year. But it suddenly stopped recognizing my voice and no longer scrolls. I’ve deleted the app and reinstalled it. I’ve messed with all the controls. I’ve used it without a mic and with one. Nothing works anymore. I won’t be renewing my yearly subscription if this isn’t fixed. Don’t waste your money until then. ### 1/5 — Not reliable *2026-03-05* the App just crashed at the beginning of my presentation and got stuck. I restarted it a couple of time but still no success. And yes I closed it completely. Not something you want to experience on Stage. ### 1/5 — Die App funktioniert nicht *2025-12-13* Nach der Verlängerung meines Jahresabos wurde ich aus der App ausgeloggt. Anmeldung und „Passwort vergessen“ funktionieren nicht. Der Hilfe-Button mit Chat reagiert nicht. Auch die E-Mail zum Zurücksetzen des Passworts erhalte ich nicht. Den Vorfall habe ich bereits bei Apple gemeldet. ## Most praised reviews (10 highest-rated) ### 5/5 — Pratique *2026-08-19* Vraiment très pratique, j’écris mes script sur PC la tête reposée et je les balance dans l’app. Dès que j’ai un moment, je peux filmer juste en sortant mon téléphone et j’ai alors le script sous les yeux ### 5/5 — Great tool *2026-06-07* This app is so easy to use and extremely helpful when filming content ### 5/5 — Best Teleprompter App *2026-05-21* This is the best teleprompter app I’ve seen in the last two decades which anyone case use to come across professionally on camera ### 5/5 — Excellent teleprompter app for mobile phone *2026-04-27* I used this for a couple of days of free trial to try out its capabilities and see if it might help me prepare for a live demonstration/ performance. I only had one script to test, and it worked excellently on that, when I went off script it was able to catch up about 80% of the time depending how far off script I was. It kept my timing really well and even works well with voice notes enabling me to record my voice while watching the teleprompter. I forgot to cancel the free trial due to some manic work travel and it took the annual fee off my work credit card- I’m not allowed to buy technology with that so it was a bit of a disaster however with a simple email to the support email they immediately refunded me- so I was incredibly impressed with the customer service as well. If it was possible to just buy a month at a time I would for sure do that shower re I don’t need a 12 month subscription and even though I thought I was signed up for 9.90 a month it took the entire annual payment. I will definitely come back to this is I can get my work to sign off on it, it is by far the best tool Ive tried and I have paid for a couple of teleprompter apps in the past. ### 5/5 — LOVE THIS APP! *2026-02-06* I’ve been using prompt Smart for years on my Mac, and I recently got it for my iPhone because the other app that I had been using was taking up way too much memory and causing my film to lag. This is so much better! ### 5/5 — Havenier *2025-10-19* Excelente ### 5/5 — Excelente aplicativo *2025-09-21* Um excelente aplicativo para gravar com voz ### 5/5 — The Best Teleprompter App + Great Customer Service *2023-12-12* I’ve tried all the other teleprompter apps, and this is the best overall app for most all applications. The customer service has always been excellent too. ### 5/5 — Best product *2023-11-30, version 3.1.1* Love this ### 5/5 — EXCELENTE APP *2021-12-25, version 1.0.3* ES CONFUSO INSTALAR EL VOICE TRACK EN ESPAÑOL. PERO TRABAJA DE UNA MANERA INCREÍBLE. TIENES QUE HABLAR EN DONDE ESTÉ UBICADO EL MIC DE LA IPAD O IPHONE. GRACIAS A LOS DESARROLLADORES DE ESTA APP Y QUE SIGAN TRABAJANDO Y MEJORANDO ESTA APP POR QUE HAY MUCHO MERCADO HISPANO DE HABLA ESPAÑOL --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*