# PromptSmart Pro - Teleprompter — user reviews > 377 indexed App Store user reviews of PromptSmart Pro by PromptSmart, rated 4.60/5 from 11,413 ratings. - Source: https://appshunter.io/ios/app/promptsmart-pro-teleprompter/id894811756/reviews - App overview in markdown: https://appshunter.io/ios/app/promptsmart-pro-teleprompter/id894811756.md - Rating breakdown: 5★ 9,298 · 4★ 1,102 · 3★ 240 · 2★ 167 · 1★ 606 ## What do users think of PromptSmart Pro? Overall sentiment: negative **Pros** - 🚀 Voice activation works well - 👍 Includes basic required functionality - 💡 Reasonably priced compared to other options - 🚀 Great when it works - 👍 Helpful for presentations and videos **Cons** - 🐛 Voice tracking inconsistent or unreliable - 🐛 Crashes or stops working unexpectedly - 🐛 Formatting issues when importing scripts - 🐛 Requires subscription for full functionality - 🐛 Frequent login/logout issues - 🐛 Buggy after recent updates - 🐛 Microphone/audio issues - 🐛 Confusing pricing model **Commonly reported bugs** - Voice tracking fails or jumps ahead unexpectedly - Scripts/recordings randomly deleted or not saved - Microphone permissions issues - Formatting issues when importing scripts **Most requested features** - Ability to adjust font size and formatting - Option to lock screen orientation - Improved remote control functionality - Countdown timer feature - Better support for formatted text and PDFs ## Newest reviews (12 of 377) ### 2/5 — App stays on a load screen for hours *2026-08-17, version 4.0.2* I’ve used this app one time. Now every time I open it, it stays in a loading screen won’t let you click anything on the screen. And it does this every time I open the app. I paid $30 for this app. Sure would be nice to be able to use it. ### 4/5 — Pretty good, but… *2026-08-13, version 4.0.2* …I like it, but I wish you could rename script files in the file list. ### 2/5 — Just bought the Pro version. *2026-07-26, version 4.0.2* Confused, I was prompted to set up a login and the only thing the login gives you is a page to sign up for monthly extension plan? I’m new to this app but can this even be used without a subscription??? Now, the app just crashes. ### 3/5 — Double Pay? *2026-07-20, version 4.0.2* I paid $30 to download and then it’s $34 per year? Do I have that right? ### 2/5 — Recordings are unusable - audio drifts out of sync *2026-07-09, version 4.0.2* The teleprompter side of this app works well. VoiceTrack is genuinely clever. The problem is the recording function, which is the whole reason to use it. Videos recorded in the app have audio that drifts progressively out of sync. It's not a fixed delay you can correct in an editor - the drift gets worse across the recording, so nothing lines up no matter how you shift it. The cause is that the app records video at a variable frame rate while the audio stays constant. Editing software assumes a constant frame rate, so every recording comes out looking badly dubbed. I found this out after filming videos I couldn't afford to reshoot, then spent an afternoon diagnosing the files and repairing them with command line tools. Most people won't have the technical background to do that, and shouldn't need to. They'll just have ruined footage. Until the developer fixes the recording pipeline to output constant frame rate video, I'd avoid recording in this app entirely. Use it as a prompter with a separate camera if you must, but that defeats the point of buying it. ### 1/5 — Pricing dodgy *2026-07-09, version 4.0.2* I wanted to use this app as it came well reviewed. It was advertised as $49.99 on the Australian Apple App Store. I bought it and downloaded it. I saw a $52.28 charge on my credit card for the app. I downloaded the app and immediately on opening the app a pop up asking me to pay $59.99 to use the app. This is not honest or ethical pricing for a product which goes against Australian Consumer law. Not impressed and motivated to share my first impression here. ### 3/5 — App is good but have had admin issues *2026-07-08, version 4.0.2* I have found the app very good but on trying to explore other features my problems started. The extension was applied to the wrong account and attempts to get that sorted out have been tortuous. Support seems all about what they can’t do rather than what they can. ### 1/5 — Paid for onetime purchase but no longer can log in to use *2026-06-29, version 4.0.2* I bought this app back in 2025 as a one time purchase of $29. Haven't use it for a while, now trying to sign back in to use full function, system doesn't recognize my email? There is absolutely no customer service email or phone to communicate. I want my purchase back, please. ### 2/5 — Not responding *2026-06-17, version 4.0.2* I attempted to purchase the Lifetime license but the transaction never completed. Is a Lifetime license still available for PromptSmart Pro, and if so, how can I purchase it? Also, what exactly was restored when I selected Restore Purchases? ### 1/5 — Has become so glitchy it’s useless. *2026-06-16, version 4.0.2* I’ve used the app for probably a decade. It’s always had some glitches, but they never really interfered with my workflow, but lately the app has become useless because the scroll stops so regularly. Very disappointing. ### 2/5 — Paid for pro, then they make you pay more! *2026-06-08, version 4.0.2* I’m a bit peed off as I purchased the pro app, presuming that was it, I would have access to all features for a lifetime. But helas, there was a trial, which I wasn’t aware off and now having to pay the same amount every year. Bit sneaky that, and disappointing. So please be aware! ### 4/5 — The one I was looking for *2026-06-05, version 4.0.2* Great app, love the voice follow feature so I don't have to pick a speed and try to keep up. One feature I wish it had is to go to the next script and create a new video. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-08-22, version 4.0.2* This would be so great…if it worked. It doesn’t. Wasted so much time trying to get the voice activation to reliably work. Move along, nothing to see here. ### 1/5 — Crashes *2026-08-21, version 4.0.2* Downloaded it today. Keeps crashing no matter what I do… ### 1/5 — Bait and switch - constant upsell on PAID version *2026-08-15, version 4.0.2* I happily paid the high purchase price and was ready to get to work, but no, you must also subscribe to access critical features. That kind of double-dipping is incredibly scummy. To make matters worse, the app locks up when switching between portrait and landscape and randomly freezes during use. At this price, that’s unacceptable. I’m going to push for this app to be delisted until the company fixes both its functionality and its misleading pricing model. ### 1/5 — Do not buy *2026-08-14, version 4.0.2* Awful. The lite version worked better fine, but I needed prompting for more than 3 minutes so I bought the pro version. Anytime you try to hit play the app just crashes. 100% of the time. ### 1/5 — Confusing Licensing and Feature Bundles *2026-08-09, version 4.0.2* The licensing model and feature bundles is super confusing. To transfer scripts on your computer you need to pay the monthly license and they’ve made it particularly cumbersome to connect to your Google Drive and load the script on the phone. I moved from bigvu but to be honest I regret my decision and will be moving back. ### 1/5 — Great app with terrible reliability *2026-08-08, version 4.0.2* For such a great app, it’s a shame that after all this time they haven’t fixed the major bug causing it to crash every time you press the play button. I uninstall the app, reinstall it again and it works for 12 hours before it begins crashing constantly again. PLEASE FIX THIS ### 1/5 — Poor *2026-08-06, version 4.0.2* Teleprompter keeps sticking halfway through ### 1/5 — Warning it cost more and more *2026-07-29, version 4.0.2* I don’t recommend this product because what they charge does not match their description in the app store. I paid $30 and now they want $100 a year. I want a refund ### 1/5 — Now it just exits when trying to use *2026-07-23, version 4.0.2* I bought PromptSmart Pro a few years ago. Has worked fine, but recently it just started to exit, every time I tried to play a script. Even old scripts that originally worked fine. I’m really p!ssed off that a once reliable App I paid for, now doesn’t let me use it. I’m assuming it’s associated with their more recent requirement to have a subscription? Pretty annoying when I fully paid for the App a few years ago. ### 1/5 — Doesnt include voice scrolling *2026-07-16, version 4.0.2* Bought this for the voice scrolling function but that is a seperate subscription ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent! *2026-08-18, version 4.0.2* I use this for so many things. Voiceover work, speeches, and more. It tracks my voice and follows perfectly! ### 5/5 — iOS - Apple Liquid Glass *2026-07-23, version 4.0.2* Kindly can you make the app icon compatible with Apple's latest iOS so that the app icon fits in on the home screen with the rest of them. Thank you! ### 5/5 — Spot-on *2026-07-01, version 4.0.2* Works really, really well. Used it on an interview. Exactly what I needed. ### 5/5 — Works great *2026-06-23, version 4.0.2* Very easy to use. Great features. ### 5/5 — Just right *2026-06-11, version 4.0.2* It was wonderful to use the software to make a speech ### 5/5 — Wonderful app *2026-06-10, version 4.0.2* Indispensable to my workflow works really well. ### 5/5 — Game Changer *2026-06-03, version 4.0.2* This app is outstanding! I’ve been doing video production for 20+ years and have worked with many teleprompter setups. The auto scrolling is a game changer! This makes it so much easier as a solo creator when you need a teleprompter. I would highly recommend pairing it with the Glide Gear teleprompter. You can use it with and tablet or smartphone. ### 5/5 — Best App Ever! *2026-06-01, version 4.0.1* Honestly, I couldn’t do my work without it! I love this app and perhaps more importantly, the support has been exceptional! ### 5/5 — A mainstay of my professional work *2026-05-25, version 4.0.1* I’ve used this app for thousands of videos. It keeps getting better every year. When I first reviewed it I judged it pretty harshly as it still had some flaws but now I think it’s basically perfect. The voice recognition for scrolling works almost perfectly. The mass import form cloud services feature is a huge time saver. You can get some great work done with this app. ### 5/5 — One hour 15 minute program, with live guitar accompaniment! *2026-05-21, version 4.0.1* Prompt Smart tracks terrific! Occasionally if I play the guitar to loud or aggressively, while delivering my script, Prompt Smart might lose me, but as soon as I quiet down, even slightly, it catches right up. I’m 75, I couldn’t make my presentation without Prompt Smart. I am so grateful for this technology. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*