# Propel: EBT, SNAP, WIC, & more — user reviews

> 1,342 indexed App Store user reviews of Propel by Propel Inc, rated 4.90/5 from 582,638 ratings.

- Source: https://appshunter.io/ios/app/propel-ebt-snap-wic-and-more/id1112719759/reviews
- App overview in markdown: https://appshunter.io/ios/app/propel-ebt-snap-wic-and-more/id1112719759.md
- Rating breakdown: 5★ 537,221 · 4★ 28,924 · 3★ 7,321 · 2★ 2,310 · 1★ 6,862

## What do users think of Propel?

Overall sentiment: positive

**Pros**

- 💳 Convenient balance and transaction tracking
- 💰 Helpful for managing food stamp/EBT budgets
- 🔍 Provides useful information about benefits
- 🛍️ Offers coupons and discounts for local stores
- 🔍 Displays upcoming deposit dates and amounts

**Cons**

- 🐛 App login/password issues for some users
- 🔒 Concerns about personal data security and fraud
- 🕰️ Slow or inconsistent app performance for some
- 📍 Inaccurate or outdated location information
- 💸 Complaints about reduced survey earnings

**Commonly reported bugs**

- Inability to log in or access account information
- Inconsistent balance updates and transaction history
- Compatibility issues on older devices or platforms

**Most requested features**

- Add security alerts for suspicious account activity
- Improve account management and password reset options
- Expand job search and assistance program listings
- Provide more transparency on data privacy practices

## Newest reviews (16 of 1,342)

### 3/5 — Funding

*2026-08-25, version 9.1.0*

Need to add more on the account to survive

### 2/5 — Fix it plzz

*2026-08-20, version 9.1.0*

I don’t know what’s been going on with it here lately, but it never updates correctly so it shows you have money and then when you go to the store and you get what you need and you get to the cashier and when they scan it, it has zero somebody somewhere really needs to fix this you can’t call the 800 number because it says your account can’t be seen right now, so what are you to 
do?

### 2/5 — Not working

*2026-08-19, version 9.1.0*

the app is fine i never had a problem till now. it doesn’t do nothing but say “ your balances are correct but we can’t load your recent transactions” and it doesn’t show how many days till the next one or confirmed anymore it’s bugged out.

### 5/5 — Verry good

*2026-08-18, version 9.1.0*

Very good

### 5/5 — Great service

*2026-08-18, version 9.1.0*

I love the way it set up I can shop etc

### 5/5 — Great

*2026-08-18, version 9.1.0*

Very useful app keeping up to date being I forget sometimes very thankful senior @65

### 5/5 — Simple to use

*2026-08-18, version 9.1.0*

Simple to use, has many resources and gives access to my balance as well as the security of my card. Real time updates and more.

### 5/5 — Best Secret in My Phone

*2026-08-17, version 9.1.0*

I’m not sure why hardly anyone knows this app exists, it helps me feel less held back needing assistance at this time. I could not appreciate this app more and all the companies and institutions that have decided to give us having a hard time financially access to their services. I’ll always remember the companies that make room for me. The next step for me is looking into jobs which is a brilliant section. Leaving a city to rural Ca as a single mom I started over in a remote/digital career path but being self taught and right now on my 3rd unpaid internship I’m hoping the jobs listed might be exactly for people like me. Crossing my fingers! Thank you Propel! - Your most grateful user during a time I need to remember what I’m grateful for

### 5/5 — Practico

*2026-08-17, version 9.1.0*

Fácilita…!

### 5/5 — Enjoying??

*2026-08-16, version 9.1.0*

I like how I can go onto Propel and see my transactions. Thank you very much.

### 3/5 — Slow on updates

*2026-08-16, version 9.1.0*

W updates are slow

### 5/5 — Great

*2026-08-15, version 9.1.0*

Very useful

### 5/5 — Awesome

*2026-08-15, version 9.1.0*

A great app I advise everyone to use this app

### 5/5 — Excellent app for public aid recipients

*2026-08-15, version 9.1.0*

Public aid cut me off my food stamps have Propel have somebody in here called Fabric Health. I reached out to them. They contacted me next thing you know I’m put back on with back pay

### 5/5 — Propel App

*2026-08-15, version 9.1.0*

Great

### 5/5 — Good

*2026-08-14, version 9.0.0*

I like how it’s always updated and I can check my balance on a daily

## Most critical reviews (10 lowest-rated)

### 1/5 — Not showing my balance it says

*2026-08-22, version 9.1.0*

The app isn’t showing my balance it says it can’t reach my state and call the number an press 1 it’s been like this for like two weeks, it’s annoying

### 1/5 — Failure

*2026-08-16, version 9.1.0*

App has not shown purchase in months

### 1/5 — Not useful

*2026-08-15, version 9.1.0*

Not useful

### 1/5 — Victim of Cyber Teft

*2026-08-14, version 9.1.0*

August 2026 All my benefits was stolen on the 11th of the month all with in one out of them being loaded. Benefits loaded 12am everything was stolen by 12:40 am. Made to look like various locations purchases in different states and cites. Some fake purchases at the same time but different states. The government knows that this app steals and they only say something once you’ve become a victim of the crime. And they won’t do anything about it, and now say they no longer reissue benefits. But allow the app to still operate! ( seems like an inside/internal job ijs) since when does the government allow people to steal, know about it, and do nothing about it. (Wake-up smh)

### 1/5 — Hacked

*2026-08-11, version 9.0.0*

My snaps were taking away from me and stole off my card because of this app. Do not use this app at all. Use the app that your state has created for you to use. This is is created by hackers.

### 1/5 — Scam

*2026-08-10, version 9.0.0*

I soon as I deleted my info on this app renewed my card and stopped using this app my benefits stopped being stolen.

### 1/5 — Will not create the freaking account

*2026-08-08, version 9.0.0*

Tried making an account and would not let me do it more aggravating than what it’s worth

### 1/5 — Scam app

*2026-08-07, version 9.0.0*

This app is a scam and robs families of there food stamps and money.

### 1/5 — Bad

*2026-08-07, version 9.0.0*

Did not work at all I got the app to just see my balance but every time I try to see my balance it keeps making me make a new password and I never get to see my balance and it tell me to login whole time I be already logged in

### 1/5 — Thieves

*2026-08-06, version 9.0.0*

I linked my ebt card and the exact day that the benefits hit some place called best food in Texas took the entire and exact amount I was getting and this was the only place my card was linked to

## Most praised reviews (10 highest-rated)

### 5/5 — Add more security!

*2026-08-26, version 9.1.0*

It’s a great app but I feel like you guys should add more security to it…. Ummm, like passcode and facial 
recognition!

### 5/5 — Enjoying it

*2026-08-26, version 9.1.0*

I love how I can lock and unlock my card

### 5/5 — Thank You

*2026-08-25, version 9.1.0*

If you guess didn’t show up in my LIFE I WILL DIE OF HUNGER THEY STOLE MY SNAP FOR 3 months in ROW

### 5/5 — Food stamps

*2026-08-25, version 9.1.0*

Love it

### 5/5 — Review

*2026-08-25, version 9.1.0*

Very convenient easy to use way better than keep calling to check your benefits

### 5/5 — Johnson’s family

*2026-08-25, version 9.1.0*

I’m empress with the quality of this app.

### 5/5 — Excelente

*2026-08-22, version 9.1.0*

1000

### 5/5 — Great app

*2026-08-22, version 9.1.0*

It comes in handy

### 5/5 — Yes

*2026-08-19, version 9.1.0*

Yes

### 5/5 — Easy to check balance

*2026-08-19, version 9.1.0*

Super easy to check the balance of my EBT card. If I lose a receipt or if I don’t want to call the card. It’s easy to open the app and check the balance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
