# Propertyware Mobile — user reviews > 76 indexed App Store user reviews of Propertyware Mobile by RealPage, Inc., rated 1.40/5 from 71 ratings. - Source: https://appshunter.io/ios/app/propertyware-mobile/id541673777/reviews - App overview in markdown: https://appshunter.io/ios/app/propertyware-mobile/id541673777.md - Rating breakdown: 5★ 4 · 4★ 2 · 3★ 1 · 2★ 5 · 1★ 59 ## Newest reviews (19 of 76) ### 2/5 — Work on your stuff *2022-07-16, version 2.9.3* How is it that you can’t generate a work order from the app? This is a terrible system. ### 1/5 — Kicks me out of the app frequently *2021-05-28, version 2.9.2* Almost every time that I try to upload photos, it kicks me out of the app. Quite irritating ### 1/5 — Extremely outdated app *2020-12-13, version 2.9.2* It says updated a year ago but the app UI appears to still be stuck back to 7+ years ago. Also unable to login with my credentials. No place for help on how to log in or if it will work with our complex. ### 1/5 — Real Page Abandoned This App *2020-11-12, version 2.9.2* This App has been non-functional for over a year. Several requests to fix this have been submitted to Propertyware support, but they do nothing except give lip service. It has become apparent that Real Page has no intention to fix this App. It should be removed from the Apple App Store as a fraud. ### 1/5 — Property manager/owner *2020-09-15, version 2.9.2* Worst app ever. Love the software- but we are on the go constantly! What can this app even do? Very disappointed. ### 1/5 — Needs work *2020-09-02, version 2.9.2* The app is basically useless. With my last property management platform I could run my business from the app. Propertyware is much more labor intensive and time consuming than it should be. ### 1/5 — Crashes *2020-06-30, version 2.9.2* It doesn’t work at all. Crashes every time. Save your space. ### 1/5 — The Ap is awful *2020-06-19, version 2.9.2* I’ve called for well over a year and filed multiple complaints about the Ap. We constantly get unnecessary updates for Propertyware, yet they can’t get a workinh minike ap. It’s 2020 and I work on the run. We are currently looking for a better system that suits our needs ### 1/5 — Terrible *2020-04-07, version 2.9.2* Terrible ### 1/5 — Worst app ever by a public company *2019-12-21, version 2.9.2* This app which is a part of a large publicly traded company is the worst piece of feces I have ever seen. The fact that my company alone pays thousands of dollars to this company every month for their software to have this app be a side piece and continually bug out every time and never actually allows you to use it is appalling. Every time you call customer support to have them tell you what’s wrong with it they tell you to delete it and reinstall it only to have it fail again right after. If you search for anything in it, it just shows a blank screen saying that it can’t show you the results even though you can see it’s there, but it just won’t return the results. Like it wants to work, but the little steam engine just can’t get going. I’ve been dealing with the tech side of this company for years and they are honestly the most elementary of people you have ever talked to. I had to personally tell them how the website they built for my company can be a https website and I literally don’t know what I’m doing besides downloading the instructions from godaddy. I was actually correct. It was dumbfounding. ### 1/5 — Errors *2019-10-16, version 2.9.2* Constant errors... may not show server errors any longer but they now read “null” errors. Any tab selected opens up more errors. Pointless ### 2/5 — Needs much improvement, dissapointed *2019-06-05, version 2.9.2* We desperately need a working mobile Ap in our on the go business. 1. You cannot get to reports. This is crucial. Why can’t we at least get to “money in” to see what your open AR is. 2. Maint request need to ping you, otherwise it’s no different than monitoring your email watching for WO 3. Competitive software is far ahead in thinking of the roving manager. Pw should consider things like picture uploads when you are out doing your collections and property checks; the ability to easily search for a tenant and text from the ap AND capture the texts back to conversations within Pw ### 2/5 — Not user friendly *2019-05-29, version 2.9.2* You need to take some tips from Buildium’. This software is not user friendly and can’t create a work order on the app!?!? ### 1/5 — PropertyWare *2019-02-18, version 2.9.2* Keeps telling me username doesn’t exist, but will work on internet page. Still framed for the old iPhones. Not a good app. ### 1/5 — Hopeless *2018-12-22, version 2.9.2* This app comes nowhere near the functionality and access that the web version has .. Constant crashes, difficult to navigate .. Just login into the website in your browser and forget the App. ### 1/5 — Unusable *2018-12-21, version 2.9.2* Took 8 months to push out an update that’s still not optimized for any new phones, that on top of a ton of bugs still being present. ### 1/5 — Can’t get to my reports. *2018-11-08, version 2.9* Terrible. Super dissatisfied ### 2/5 — Unfortunate & Disappointed *2018-10-25, version 2.9* I really needed this app to be better than it is, tons of bug issues that need addressing. Until all the issues get worked out, I’d pass on this app, and I’d think real hard before committing to purchasing services with the website as well. Jury is still out, I’ll be waiting.... ### 1/5 — Do not even bother. *2018-09-20, version 2.9* What a waste of time!! Just as terrible as the web version. ## Most critical reviews (10 lowest-rated) ### 1/5 — Work order *2025-10-29, version 2.9.5* This app is completely useless. You would think with all of their technology that would invest in making the mobile app useful. You can’t assign contractors or make changes to work orders. It is a view only option. Serves no purpose but drives stress. ### 1/5 — Useless *2025-08-08, version 2.9.5* This is honestly horrible. I always forget I even have it because it’s so useless. I keep it to occasionally screenshot a name and phone number to a vendor. That’s literally it. Doesn’t stay current, doesn’t show documents that are clearly uploaded to the portal. ### 1/5 — Company Not Updating App *2024-04-30, version 2.9.5* When the app worked I would give it a 2 to maybe 3 stars because it was useful to have although it could be a lot better. Now it is not worthily of a 1 start because it doesn’t work on Apple or Android because it’s so far out of date. ### 1/5 — Useless *2023-12-02, version 2.9.5* This app is completely useless. I’m a tenant and every other tenant portal and payment service works like a charm. This one simply doesn’t let you log in, or even have the option to create an account or any support options. The homepage is entirely pointless, as your account made online is inaccessible here and there is no way to solve this in the app. Not to mention, there are several apps made by this company in the AppStore for serveral purposes such as a ledger and maintenance. What would be the point of a tenant app if you weren’t able to do all of this in one place? Do better. Us average citizens who already get taken advantage of in todays housing market deserve more. ### 1/5 — OUTDATED!! *2023-01-03, version 2.9.4* This app is so outdated, the software would probably work for an iPhone 4…… For a company as big, there should be a simple and sleek app to let users pay their rent. ### 1/5 — I’m Done *2022-10-23, version 2.9.4* I’ve been a Propertyware customer for over a decade and I have come to a point where I believe they have no competent backend support. I have over 800 units commercial, residential, etc. and I feel like over the years I have had to customize this software to a point where I should have just built my own. The website is a joke with the UX being in between a “New View” and the dated Web 1.0 view for years at this point. It’s not mobile friendly, which leads the customer do attempt to find a workaround by downloading the app. This app is a disgrace and I can’t believe I’ve been paying this company to maintain its skeleton crew and never improve Propertyware. Realpage’s focus is on other initiatives and I feel betrayed by what was a great step forward for my business in 2011. This product is now dated and I have just set up a demo with Appfolio. I’m so disappointed because of all the effort I’ve expended adapting my business to fit within the archaic constraints of Propertyware with hopes of regular improvement. ### 1/5 — Terrible App *2022-06-11, version 2.9.3* As property manager I’ve had all issues you can imagine with this app. I don’t get . There’s anybody reading all these bad reviews? Why they don’t do anything about it? This app is *%#¥ ### 1/5 — Logged in 1 or 2x and couldn’t log in ever again *2022-01-03, version 2.9.3* I don’t understand - property manager couldn’t figure it out - said to call support - how? Too much trouble. I just want it to work. I use the web based app. But to be honest, and this is coloring my judgement and review as well, but the web based app feels like I’m walking back in time 12 years. Suggestion for improvement - let users minimize or change the size of columns. I hate having to scroll multiple different directions in a webpage toget the info I am looking For - left right up down - like I’m entering a cheat code in a video game. ### 1/5 — Can’t close work orders *2021-08-31, version 2.9.3* Tittle says it all . I was able to previously close work orders before the newest update. Now the screen goes blank after clicking on close work order and won’t let me do anything besides change the date on the work order. Then proceeds to kick me off the app and say internal server error. ### 1/5 — Fairly useless and frustrating app *2021-06-28, version 2.9.2* Just redownloaded the app and tried to open Buildings and the app just closed. Have been considering switching to Appfolio because they seem much better on the technology end of things; we just like that Propertyware has custom fields on the website so have not switched just yet. Propertyware, please get someone to fix your app(s) and website. Have been waiting for the “new view” on the website to be completed for a couple years I think? And we shouldn’t need multiple apps to access leases vs. inspections/maintenance. There should be one app where property managers can do everything we can do on the website so we’re not having to just log in on a browser on our phones and zoom in to do our work. ## Most praised reviews (10 highest-rated) ### 5/5 — Solid A... *2013-05-09, version 2.1* Great app! Gives you the functionality on the go that you need to run your business. Especially like the maintenance requests and alerts features. Inspection app works great as well. These guys know there stuff. ### 5/5 — Great App! *2012-11-26, version 2.1* Truly a great app allowing me to be in the field and on top of the little things daily. Notifications are awesome to allow us to be highly responsive and create raving fans ### 5/5 — Glad to have this app! *2012-10-18, version 2.1* Even though this app is not perfect yet, I am still happy to have what it offers! It's nice not to have to store Owners and tenants contact info in my personal address book on my phone. Keep improving! ### 5/5 — Info on the GO! *2012-10-13, version 2.1* This application is awesome for information needed on the go. Great for getting tenant info, seeing outstanding maintenance issues and getting alerts of new activity posted on the portal. For those writing negative reviews, it is an app, if you want more features carry a laptop and log in. ### 5/5 — Great job to the team at Propertyware! *2012-10-05, version 2.0* Spoke with the developers of the app and they are planning an update in a month or so with more editing options and access to prospects, tasks and dashboards! Awesome stuff. Update: Nice follow up with prospects, alerts and customizations. ### 5/5 — Great tool *2012-09-29, version 2.0* Been waiting for this a long time and it is very very good. Seems stable too so good job on testing. Still need to be able to add new maintenance requests. UPDATE: new alerts feature is outstanding. Great job. Still need ability to enter work orders. Leases are not accessible in this update and needs a bug fix. Keep up the good work! ### 5/5 — Huge Time Saver! *2012-07-30, version 1.0* Having the option to work straight from my phone is a huge time saver! No more running to the office to pull information needed out of Propertyware, you can do everything on the go! Maintenance teams love this too! ### 5/5 — Mobile Greatness *2012-07-29, version 1.0* Provides mobile access to your Propertyware platform like never before. It greatly enhances the ability to do business and provide excellent customer service while on the go! Great addition thus far and look forward to even more from the Leading Property Management Solution. ### 4/5 — Almost 5 stars at least for my uses *2019-04-27, version 2.9.2* Notifications!!!!! It would be perfect if my phone would chime as soon as a new work order was submitted! Please? Customizable notifications for other people’s uses would be helpful as well. New notes, messages, conversations, new work orders, closed work orders, and any other updates, all of which we could turn on or off in the app depending on needs. As a maintenance manager, this would give me an edge in customer service in quicker response to tenants needs. ### 4/5 — Almost there! *2013-11-09, version 2.5.1* I haven't used the mobile app for awhile, so when I tried it recently, I was pleasantly surprised with all of the new features. However, as a Leasing Agent, a couple very important features from Propertyware are missing - appointment/calendar management and property/lease filtering. Consider those two features, and you'll definitely be on your way to a five star app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*