# Proscenic — user reviews > 346 indexed App Store user reviews of Proscenic by Proscenic Science and technology co., Ltd, rated 2.50/5 from 83 ratings. - Source: https://appshunter.io/ios/app/proscenic/id1541105809/reviews - App overview in markdown: https://appshunter.io/ios/app/proscenic/id1541105809.md - Rating breakdown: 5★ 25 · 4★ 5 · 3★ 0 · 2★ 6 · 1★ 47 ## What do users think of Proscenic? Overall sentiment: negative **Pros** - 👍 Intuitive and user-friendly interface - 🗺️ Accurate real-time mapping and navigation - 🚀 Efficient cleaning performance - ⚙️ Extensive customization options - 🔌 Easy device setup and pairing - 💰 Good value for price - 🎯 Precise room selection and zoning - 📱 Remote control functionality - 🔄 Improved app stability in recent updates - 🌍 Multi-language support - ⭐ Responsive customer service (in some cases) **Cons** - 🐛 Frequent WiFi connection failures - 🗺️ Maps frequently reset or corrupt - 📵 App crashes and freezes regularly - 🔐 Persistent login and authentication issues - ⚠️ Incompatibility with older device models - 🔄 Settings and configurations not saving - 📢 Excessive advertising and pop-ups - 🚫 Forced app migration with broken functionality - 💔 Lost features from previous app versions - 🌐 Poor WiFi stability despite 2.4GHz requirement - 📱 App logs out frequently requiring re-login - 🐛 Mapping errors and phantom walls/rooms - ⏱️ Slow app performance and responsiveness - 🔌 Device disconnection issues - 🚫 Accessibility problems for visually impaired users **Commonly reported bugs** - WiFi connection stuck at step 3/5 or 4/5 during setup - App fails to recognize robot after update - Maps deleted or reset without user action - No-go zones and room settings lost between sessions - Device shows as offline despite being connected - Remote control commands not registering - Scheduled cleaning runs at wrong times or not at all - App requires constant re-login - Phantom walls and rooms appearing on maps - Maps overlapping or rotated incorrectly - WiFi password field mislabeled in setup - App freezes during device configuration - Incompatible with M7 Pro and other older models - Cleaning path visualization disappears after completion - Device not found error despite successful pairing - Alexa integration not working - VoiceOver accessibility broken - Timed out errors when saving settings - App crashes when switching between maps - Mopping and vacuuming cannot run simultaneously **Most requested features** - Notification alerts when cleaning completes or robot gets stuck - Multiple floor/map support with easy switching - Scheduling/timer functionality for devices - Adjustable suction power per room - Backup and restore map functionality - Landscape orientation support - Dark mode option - HomeKit and Siri Shortcuts integration - Better cleaning path visualization - Water level warning for mopping feature - Persistent room naming across sessions - Location-based automation (geofencing) - Multi-user device management - Improved recipe management for air fryer - Sleep mode scheduling for humidifiers ## Newest reviews (10 of 346) ### 4/5 — Great vacuum at a reasonable price *2026-02-21, version 4.1.0* Nice vacuum. It cleans well by vacuuming and mopping. Learns new areas. Isn’t too loud. We have two cats and it took me a while to realize that you have to empty and clean it frequently ### 4/5 — Good overall *2025-11-06, version 4.1.0* Vacuums well mopping not as good as a proper mop but I still love it for a daily clean so I can get on with other things ### 2/5 — Just bad *2025-07-26, version 4.0.1* Bad AI, never updated firmware. Typicsl lame chinese product. ### 3/5 — Terminator *2025-07-15, version 4.0.1* Super pratique en gain de temps pour faire le ménage à ma place. Petit bémol quand même : Force maximale d’aspiration et bac vidé, il arrive à laisser des petites poussières contre les plaintes, sinon le reste est nickel ! ### 2/5 — Не входит в аккаунт *2025-06-01, version 3.1.6* После обновления ничего не работает ### 5/5 — Proscenic q8 *2025-05-30, version 3.1.6* Amazing ### 5/5 — Best robot hoover *2025-05-17, version 3.1.6* We love your robot hoover it has changed our life! The app is brilliant too. ### 5/5 — Air fryer *2025-05-16, version 3.1.6* Ace for my Proscenic air fryer, instant connection n easy to control without even getting up only to put it in, turn it over or shake it, then take it out but all controls can be done easily with this app n has great ideas too for different things too 👌🤫😉 ### 2/5 — 3.1.6 обновление *2025-05-02, version 3.1.6* Не работает управление с телефона после обновления приложения ### 1/5 — Приложение не работает! *2025-04-26, version 3.1.6* Приложение работает некорректно, нету связи с пылесосом от слова совсем! Сделайте что нибудь! ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work except to show ads *2026-07-03, version 4.1.0* Don’t waste your time. ### 1/5 — Ads take over the app. Stay away from this product. *2026-06-25, version 4.1.0* This product takes management but you can’t log on to manage it due to obtrusive ads that crash the app. The iPad app sucks. Plz avoid the mistake I made and stay away from this product ### 1/5 — Widget *2026-04-01, version 4.1.0* Would be nice if the widget for the Home Screen actually worked ### 1/5 — Bad *2025-12-31, version 4.1.0* Bought a A8 air purifier a few years ago and then 3 months later I couldn’t get a replacement hepa filter for it and I also bought a humidifier 808C and it is very difficult for refilling and cleaning up. I do not recommend anything from Proscenic ### 1/5 — I want to use my robot not buy more *2025-12-22, version 4.1.0* Why at this time of year when I am trying to get my home ready for visitors I am not able to use the app to program my robot vacuum cleaner. All I am getting is sales pages. I want to use my vacuum cleaner not buy more. It also makes me not want to buy anything more from Proscenic 😱 ### 1/5 — Pessimo *2025-09-05, version 4.0.1* Ho dovuto per forza aggiornare la versione Proscenic home a questa. Già con quella precedente perdeva l’associazione al mio M7 pro un giorno si e l’altro pure, facendo mille tentativi per riconnetterlo all’app. Con questa non si connette proprio, nonostante la rete sia esclusivamente 2,4G. Il servizio clienti mi dice di riscaricare l’app vecchia che ovviamente non è più disponibile e comunque funzionava male. Assurdo avere un robot che funziona solo in manuale, con quello che costa! NON COMPRATE PROSCENIC! ### 1/5 — Very user unfriendly and surely not SMART HOME. *2025-07-20, version 4.0.1* Tyou need a PhD to be able to setup the wireless connection. Horrible and unfriendly. Windows and windows to open for nothing. Don’t buy their robots. ### 1/5 — 👎🏻 *2025-06-01, version 3.1.6* Не могу даже зарегистрироваться 🥲 ### 1/5 — Жаль( *2025-06-01, version 3.1.6* Не могу войти в систему, а на другом телефоне теперь не видно пылесос и добавить заново нельзя ### 1/5 — Ужасное,забагованное *2025-05-05, version 3.1.6* Постоянно неправильно строит карту, как построил не отображается сама карта, пытаюсь применить, но он пишет время истекло. Какие бездари это делали? ## Most praised reviews (10 highest-rated) ### 5/5 — App works amazing *2026-07-28, version 4.1.0* I got the person Q8 recently and the app worked great robot vacuum paired it up instantly and haven’t had a single problem with it. Other than when my Wi-Fi decided to blacklist the app so I had to use my cellular but app and a good product ### 5/5 — Great *2026-04-20, version 4.1.0* Great cleaning experience ### 5/5 — übersichtlich und funktional *2025-12-09, version 4.1.0* die App macht was sie soll, die Einrichtung und Nutzung ist einfach ### 5/5 — Robotporszívó *2025-11-29, version 4.1.0* Teljesen meg vagyok vele elégedve! ### 5/5 — Qualité assurée ! *2025-11-29, version 4.1.0* Je recommande à tous ### 5/5 — Affordable and efficient *2025-10-24, version 4.1.0* We have been pleasantly surprised by the effectiveness of this robot vacuum cleaner. It’s our second one and this one is much better I especially appreciate the map of where it cleaned and how it can hop onto and off most of our floor mats without getting stuck! ### 5/5 — Buenos equipos, buen precio *2025-10-05, version 4.0.1* Tengo un robot Q8 desde hace unos meses. Mejor que cualquier otro que haya tenido de marcas “premium”, tanto el aspirado, la app y los mapas. Acabo de comprar un P16 hace pocos días. De momento mejor que el D***n al que sustituye. Muy recomendables! ### 5/5 — X Robot Q8 update *2025-08-31, version 4.0.1* L’applicazione è ben fatta , il collegamento con il Q8 semplice una volta impostato il Wi-Fi . Poi ti permette di gestire completamente le pulizie e la mappatura della casa precisa e di una comodità incredibile , stabile app mi sembra ottima grazie ### 5/5 — Q8 *2025-08-31, version 4.0.1* Contentissimo del acquisto ho consigliato anche a parenti per acquistare ### 5/5 — F10pro *2025-07-16, version 4.0.1* Toujours ravi des produits Proscenic --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*