# Prosegur SMART.

> Integrated home security system for remote alarm control and monitoring. (iPhone/iPad app by Prosegur, S.A..)

- Source: https://appshunter.io/ios/app/prosegur-smart/id1056557432 (this page in markdown: same URL + `.md`)
- Developer: [Prosegur, S.A.](https://appshunter.io/developer/571303635)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.58/5 from 2,175 App Store ratings · 289 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 231 MB
- Languages: English, Portuguese, Spanish
- Released: 2015-12-10
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/prosegur-smart/id1056557432/reviews.md

## What is Prosegur SMART.?

Your home alarm always with you.

Prosegur Smart app is an integrated security system that allows you to control your alarm and devices from anywhere and through a simple, intuitive, and unique interface.

Our app will enable you to:
- Access through fingerprint recognition and FaceID, where supported.
- Request images from your home or business.
- Check status of your alarm.
- Arm, arm away, disarm your alarm.
- Access historic logs on your alarm and device activity.
- Receive real time notifications for alarm and devices events.
- Modify your contact plan who will be called in case of an alarm event.
- Watch live video and recordings for cloud video services, CCTV and doorbells
- View and download your invoices.
- And a lot more!

## Key features

- Remote alarm control (arm/disarm)
- Live video streaming and recordings
- Real-time event notifications
- Fingerprint and FaceID access
- View historical activity logs
- Modify emergency contact plans

## What do users think of Prosegur SMART.?

Overall sentiment: negative

**Pros**

- 👍 Great service
- 💡 Fingerprint/Face ID login

**Cons**

- 🐛 Unstable app performance
- 🐛 Unreliable alarm/camera functionality
- 🐛 Slow response times
- 🐛 Frequent crashes and login issues
- 🐛 Inaccurate status updates
- 🐛 Poor camera image quality

**Commonly reported bugs**

- Inability to view recordings
- Cameras frequently offline
- Alarm arming/disarming errors
- Inconsistent app behavior

**Most requested features**

- Partial alarm setting option
- Improved notification system
- Better camera integration
- More language support

## Recent user reviews (10 of 289)

All indexed reviews: https://appshunter.io/ios/app/prosegur-smart/id1056557432/reviews.md

### 1/5 — Sensores inactivos

*2026-08-16, version 3.20.0*

Hace más de un mes está inactivo un sensor interno y no se dan cuenta en monitoreo que se supone hacen en su sistema y no vienen a cambiarlo .

### 5/5 — App

*2026-08-11, version 3.20.0*

Mala , no da opción de separar zonas o anular nada de tecnológica mala mala ADT de mi casa mucho mejor me voy a cambiar ADT

### 1/5 — Malo malo malo

*2026-08-11, version 3.20.0*

Cuando suena la alarma nadie me llama…
No tiene monitoreo un desastre

### 5/5 — Ok

*2026-08-09, version 3.20.0*

Ok

### 5/5 — Aplicación

*2026-08-08, version 3.20.0*

Bárbaro

### 1/5 — Mal servicio

*2026-08-06, version 3.20.0*

Mal servicio

### 3/5 — Soy el dueño de GNC don Bosco de av. Don Bosco 4141 moron

*2026-08-04, version 3.20.0*

Muy buena atención y se comunican al instante

### 5/5 — PROSEGUR

*2026-08-03, version 3.20.0*

Hasta ahora me a parecido muy buena la interacción

### 1/5 — Un desastre, no anda nunca

*2026-08-03, version 3.20.0*

La aplicación es lenta, se cuelga siempre, y no prende y apaga la alarma cuando se necesita. 
me canse de llamar para pedir soporte, la atención telefónica es malisima y el técnico no viene nunca.
NO CONTRATEN PROSEGUR!!!

### 2/5 — Cámaras

*2026-08-02, version 3.20.0*

Las cámaras son de mala calidad, se desconectan de la red y luego es imposible conectarlas de nuevo. Hay q pedir visita, q cuesta dinero y tiempo. Parece negocio….. 🤔

## Frequently asked questions about Prosegur SMART.

### What does the Prosegur SMART app do?

The app provides an integrated security system allowing you to control your alarm and connected devices from anywhere. You can monitor your alarm status, receive real-time notifications, view live video, and manage your system's activity through a simple interface.

### What are the key features of the app?

Key features include remote alarm control (arming, disarming, arming away), requesting images from your property, checking alarm status, accessing historical logs, receiving real-time event notifications, and watching live video and recordings from CCTV and doorbells.

### Is the Prosegur SMART app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

### What devices is Prosegur SMART compatible with?

The app is designed to control your home alarm and other connected devices. It supports access through fingerprint recognition and FaceID where available on your mobile device. Specific compatibility with alarm systems and cameras is implied for full functionality.

### How can I use this app for home security?

You can use the app to remotely arm or disarm your alarm, check the status of your security system, and receive instant alerts for any events. It also allows you to view live video feeds and recordings, providing a comprehensive overview of your property's security.

## Version history (last 5 releases)

### 3.20.0 — 2026-06-25

In this version of the App we include:
 - General stability and performance improvements.
 - General issue resolution.

### 3.19.1 — 2026-05-27

In this version of the App we include:
 - Improvements to the notifications history with a clearer and more accessible view
 - General issue resolution

### 3.19.0 — 2026-05-08

In this version of the App we include:
 - Improvements to the notifications history with a clearer and more accessible view
 - General issue resolution

### 3.18.2 — 2026-03-16

In this version of the App we include:
 - General issue resolution

### 3.18.0 — 2026-03-02

In this version of the App we include:
 - General issue resolution

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## More apps by Prosegur, S.A.

- [Prosegur Control Accesos](https://appshunter.io/ios/app/prosegur-control-accesos/id959484654)
- [Prosegur Localización](https://appshunter.io/ios/app/prosegur-localizacion/id1033476990)
- [Prosegur protege tu hogar VR](https://appshunter.io/ios/app/prosegur-protege-tu-hogar-vr/id1126845447)
- [Prosegur Smart Home](https://appshunter.io/ios/app/prosegur-smart-home/id1297037721)
- [Movistar Prosegur Alarmas](https://appshunter.io/ios/app/movistar-prosegur-alarmas/id1491000506)

All apps by Prosegur, S.A.: https://appshunter.io/developer/571303635

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*