# ProShots: Create AI Headshots — user reviews > 68 indexed App Store user reviews of ProShots by Muratcan Atak, rated 2.53/5 from 93 ratings. - Source: https://appshunter.io/ios/app/proshots-create-ai-headshots/id6448271974/reviews - App overview in markdown: https://appshunter.io/ios/app/proshots-create-ai-headshots/id6448271974.md - Rating breakdown: 5★ 32 · 4★ 2 · 3★ 3 · 2★ 2 · 1★ 54 ## What do users think of ProShots? Overall sentiment: negative **Pros** - 👍 Simple and easy-to-use interface - 🎨 Cool concept of AI-generated professional headshots - ✨ Professional-looking output quality when it works **Cons** - 😞 Generated photos don't resemble users' actual appearance - 💳 Payment processing failures and duplicate charges - ⏳ App stuck on 'training in progress' indefinitely - 📧 Non-responsive or non-existent customer support - 🚫 No refund policy despite poor results - 🎭 Inaccurate facial features (wrong eye color, skin tone, gender) - 🔄 Inconsistent results across generated images - 💰 Overpriced for poor quality output - 🐛 Technical glitches and app errors - 🚫 No preview option before payment - ⚠️ Discriminatory/offensive AI output (racial misrepresentation) - 👗 Inappropriate or unwanted clothing choices in generated photos - 🔐 Login and account access issues **Commonly reported bugs** - App stuck on 'training in progress' screen indefinitely - Payment charged but coins/tokens not credited to account - Duplicate charges for single purchases - App crashes or errors during generation process - Spinning wheel of doom with no completion - Cannot log back in even after password reset - No contact support option available in app - Photos not generating after extended wait times (24+ hours) - Guest mode causing loss of purchased coins without warning - Inconsistent photo generation from same input **Most requested features** - Preview of generated photos before payment - Ability to input specific physical characteristics (eye color, skin tone, etc.) - Option to regenerate photos or request corrections at no extra charge - In-app customer support chat - Ability to replace or add new images after initial submission - Better control over outfit/wardrobe selection - Refund policy for unsatisfactory results - Trial or sample generation before purchasing credits ## Newest reviews (18 of 68) ### 1/5 — A scam *2024-10-22, version 1.5.0* I paid £30 and got zero photos. I raised it with them but they never replied. Don’t download it’s a scam. ### 1/5 — 3 days later and still no photos *2024-10-20, version 1.5.0* App said 28 minutes to send photos. After 13 hour emailed and no response. After 24 hours emailed and no response Now 48 hour later still no photos or response This is a scam ### 1/5 — Do Not Download *2024-10-15, version 1.5.0* This app doesn’t work and the support team doesn’t respond. Wasted money buy coins to use and the status has been on “Any minute now” for days. Dont waste your time or money. ### 1/5 — Don’t get this app *2024-10-06, version 1.5.0* I downloaded this app. Purchased tokens, it errored out, purchased it again, errored out again. Never received the tokens to get the images, wrote to customer service twice, no response. Apple immediately denied my case, PayPal denied my case and said that “it was delivered” I don’t even know what that means and I’m also very disturbed that Apple was so quick to automatically deny my claim. Also very upset that customer service never responded. Don’t make the same mistakes I did ### 1/5 — Charged for tokens, didn’t credit to my account *2024-10-04, version 1.5.0* Apple Pay shows a charge for tokens, the app reports an error and doesn’t credit tokens. Says to contact support, but there is no option for that in the app. ### 1/5 — No pictures *2024-07-24, version 1.5.0* Lost my coins due to being in guest mode. Nothing triggered me to be out of guest mode so I bought the coins, lost the coins and revived no pictures. ### 1/5 — Charged me 3 times and didn’t get any tokens *2024-07-19, version 1.5.0* It does not work, I got charged 3 times and didn’t get the tokens, tried to get in touch with them but didn’t respond ### 1/5 — Scam *2024-07-13, version 1.5.0* Paid for tokens and never got them credited to my account. Lacking support, Never got a response. ### 1/5 — Fraud, scams *2024-06-14, version 1.5.0* Never gave me the “tokens” it took my money and didn’t credit my account. I have screenshots and I’ve contacted them they do not respond! This is a scam!! I purchased coins only once and it charged me three times! $24 dollars down the drain because they won’t correct it and neither will Apple. It’s a scam. ### 1/5 — Ripoff *2024-05-29, version 1.5.0* Ripoff ### 1/5 — Doesn’t work *2024-04-01, version 1.5.0* Made two attempts, charged for both, didn’t get a single photo in the end. ### 1/5 — Scam *2024-03-27, version 1.5.0* Please don’t waste your money on this app. I paid for the service and did not get results. I did it again and still no results. I contacted support and did not get a response. I’ll be contacting my credit card and letting them know this was a rip off. I hope to receive the pictures or at least a refund of the money I paid. Thank you for reading. ### 1/5 — Very poor service. Waste of time and money. *2024-03-20, version 1.5.0* Paid twice, no output, no response from team ### 1/5 — Fraudulent *2024-03-17, version 1.5.0* Bought twice and both times the coins never showed up in my app, it just took my money. Really unhappy. ### 1/5 — Scam *2024-03-16, version 1.5.0* Paid my money, uploaded my photos and the app just give a spinning wheel of doom and not headshot ### 1/5 — No pictures were generated *2024-03-14, version 1.5.0* I waited more than a day and the app didn’t generate any pictures. I raised the issue with the support team several times and they never replied. ### 1/5 — TERRIBLE, I want my money back *2024-01-27, version 1.5.0* I legit want my money back. I paid for over 50 photos to be generated and not 1 pic looked like me, like AT ALL! The complexion and facial features were waaaay off! Like literally looked nothing like me. I couldn’t use ANY of the photos and I needed this for business. ### 1/5 — Just bad results *2023-12-21, version 1.5.0* 1 out of 40 pictures resembles me. Overpriced and poor results. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam - do not buy *2025-07-03, version 1.5.0* As the other reviews indicate, you download the app, pay their fee to get your “coins”, and the app says “training in progress”. If you email support, no one responds. Apple should remove this app from their App Store. ### 1/5 — Scam *2025-06-13, version 1.5.0* I purchased twice and it will just keep saying “training in progress “ don’t waste your money. ### 1/5 — Social Media Marketer *2025-01-30, version 1.5.0* No response to not receiving my images. Paid and didn't get anything ### 1/5 — Never got a image *2025-01-17, version 1.5.0* I submitted 22 photos and never received an image. There’s no chat support for this app don’t waste your money ### 1/5 — Garbage *2025-01-17, version 1.5.0* Never generated the images. Scam product. ### 1/5 — Shots not generated *2025-01-04, version 1.5.0* App stayed in “ training “ mode all day and did not generate any headshots. ### 1/5 — Scam - Doesn’t generate any pictures *2024-12-02, version 1.5.0* I tried creating a shot after downloading this app. Followed all the instructions and paid 9.99$ to purchase “coins”. The app has been giving a message of “training in progress “ “any minute now” for a week. No pictures. ### 1/5 — Terrible *2024-11-17, version 1.5.0* I waited for 48 hours for the jmahtto generate, and still got nothing. I sent an email on “contact us” for help, and got nothing. Just wasted $12.99 ### 1/5 — No images were ever produced *2024-11-04* Rip off, I’m Contacting your business and reporting them the application itself and the company. I’ve already started the process. Hopefully more people will do this so they’ll be taken off the store. ### 1/5 — Terrible! *2024-10-30, version 1.5.0* I bought coins to have pictures generated and nothing was ever generated. I received nothing. It’s stuck on “training in progress” screen available any minute now. This message has appeared for over 24 hours. I want a full refund for the coins I bought since I didn’t get any pictures! I contacted customer service and never received a response. ## Most praised reviews (8 highest-rated) ### 4/5 — proshots *2023-10-24, version 1.4.0* It was a cool experience although the generated photos did not look exactly like me. But that was probably my fault because not all photos I submitted were approved by AI and I had to manually override it. Still fun! I am going to take more photos and try again! ### 4/5 — Review *2023-08-13, version 1.3.2* Photos were great but teeth were jacked up. Didn’t like the super skinny frame and big nose. Would have preferred better options of wardrobe. Overall, most of the photos were spot on. Can I get the bad teeth ones redone at no charge? ### 3/5 — Eh *2023-08-02, version 1.2.2* I don’t have much use for a photo of a person that looks a little bit like me in a suit. Be nicer if it didn’t change my face in the photo. Tried to see if I could adjust the settings but app wants me to pay for another go at it. No thanks ### 3/5 — Be careful if you are female!!! *2023-07-18, version 1.1.2* Photos were pretty accurate but the outfits are definitely NOT business appropriate so I can’t use any professionally. The photos I selected were all face shots and a few waist up shots which I was completely covered up in, yet I was still given inappropriate outfits. I selected “business” attire but got sexy business. Also be careful if you have a nose piercing it messed up most of my pics too! ### 2/5 — Not worth it *2024-01-05, version 1.5.0* Teeth messed up, several male bodies (I’m female) eyes wrong color and look completely fake. ### 2/5 — Pretty bad *2023-12-08, version 1.5.0* These are the results I got after buying 30 credits but they only need 20 so it’s stupid). - I look evil with brow down and eyes super aggressive - my head is turned too far back looks like my neck is broken - It made me into a woman (can confirm I am not) - the eyes are 30% of the time okay, and 70% of the time a Van Gogh painting - it made me way more handsome and muscular, while I enjoy the compliment, if used for work it would be inappropriate as people know what I look like.. Not worth the $12 to costs to generate 40 images ### 2/5 — Images aren’t realistic for me. *2023-08-14, version 1.3.3* The images don’t look like me. ### 2/5 — Simple to use; inaccurate photos *2023-07-14, version 1.0.5* The app was originally SUPER simple to use, which was great until my photos came out with different color eyes. It would be helpful if there was a field to input eye color. I tried to retake the photos in the off chance that round 2 of photos would correct my eye color but I couldn’t figure out how to replace or add new images. I reached out to customer service twice over the past two weeks and haven’t heard back with my questions. I am going to have to use another service at this point. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*