# Prospa - Business Account — user reviews

> 29 indexed App Store user reviews of Prospa by Prospa Technology Limited, rated 4.51/5 from 125 ratings.

- Source: https://appshunter.io/ios/app/prospa-business-account/id1505367285/reviews
- App overview in markdown: https://appshunter.io/ios/app/prospa-business-account/id1505367285.md
- Rating breakdown: 5★ 99 · 4★ 13 · 3★ 2 · 2★ 0 · 1★ 11

## Newest reviews (9 of 29)

### 4/5 — Receipt

*2024-01-31*

The payment receipt not working

### 4/5 — Pros

*2022-11-25*

Slick user interface that it better than my native banks app. Payments are so easy . 5 stars.
Cons
Some annoying limitations: 500K transfer limit, SMS notification not working , some settings should be saved and remembered in the GUI so user doesn’t have to keep entering them again (like recipients email ), bugs adding team members to an account

### 1/5 — Worst online banking system ever

*2022-07-09*

I recently joined and it’s been going fine, until two days ago I’ve been trying to send out money and an error message of “Transaction in transit” at the end of the day, my money gets reversed. It’s been going on for two days now. This is total rubbish. Legit business owners I advise you not to use this platform before it leaves you stranded or looking like a fraud

### 1/5 — App slow

*2022-07-07*

When you send or receive money it take time I bet they do all this manual not automatically 

For those that their business need fast confirmations I advice you avoid at all cost

### 1/5 — Poor Customer Support

*2021-08-05, version 1.2.3*

This banking platform is the worst banking institution I have ever partner with, got debited for a transaction which they admit is from their end, I was told my money will reverse over weeks now, I haven’t got refund, they don’t even care on their Facebook comment section about the negative feedback they got

### 5/5 — Best Nigerian Online Bank

*2020-05-15, version 1.0.2*

I have used Prospa for a two months plus or so and the customer service is impeccable. Been very impressed with the service so far. Making transfers also been very seamless for my business.

### 5/5 — Very easy

*2020-05-01, version 1.0.1*

This app makes online banking very easy 👍🏼

### 5/5 — Great app

*2020-04-29, version 1.0.1*

Very easy to use 👍

### 5/5 — Awesome!

*2020-04-10, version 1.0*

Thank God for this solution!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad network

*2024-06-09*

Bad network always if you put your money there am sorry for you my money is still there over month now

### 1/5 — Do not put your money in this app

*2024-06-04*

My money has been pending since on 25th of last month I regret banking with them till now nothing has been done

### 1/5 — Download this app only if you want to waste your time and money

*2024-06-01*

Over a year now I have being with Prospa, they even help me to register my business name, hope to grow with prospa, but this year has being terrible with prospa.

Customer care service is nothing to write home about both email and mobile number.

No guarantee for funds transfer to be received by the recipient.

If you are a business owner. Please don’t let prospa frustrate you.

### 1/5 — Inefficient service

*2024-05-31, version 3.3.0*

I transferred money in several transactions (over 4days ago) recipients are still yet to receive their payments.

### 1/5 — Dubious and suspicious of Scam

*2024-02-22*

They held my money since 15th February the sum of 8140Ghs 
After several complaints on twitter(X) they sent 3000Ghs, they are still yet to complete my money.

### 1/5 — Poor customer service

*2023-06-09*

Poor customer service. I’ll give it a 1 star because they call customers but they will never attend to your issues. It’s as if, after the call, they sideline your issues. Deleting the app now

### 1/5 — Scammers

*2023-01-25*

They are scammers oh they lucked my money since last year for no reason don’t open any account with them

### 1/5 — Fraudulent! Don’t make any payment to them!

*2022-11-10*

Sent payment for company name registration since 15 of June! This clowns never rendered the service and since then never refunded my money kept playing with wretched their parents, you have till Monday which is the ultimatum I am giving you idiots! 

By Monday I don’t see my refund then we will go to court! You can’t hold my money for months without refunding and you will be using it to do business. You’re into loans and I’m sure you know what that means. Till then, is not every Nigerian that you will scam!

### 1/5 — Latest version is poor.

*2022-11-03*

The app has been okay so far, but the latest version is terrible. Asks for a 4 digit security to login while the login field is six digits long and there’s no way to enter just 4 digits. After you inevitably log in with your password, you cannot transact because the security codes are not sent to your email. I feel like my money has been hijacked.

### 1/5 — They aren’t forthcoming about charges and transfers get lost

*2022-10-14, version 1.3.6*

Please be aware that they charge the following for having an account with them. When your inflow of cash exceeds; 100k NGN they charge you 3k on top of the transfer fees that you have to pay 500k NGN they charge you 5K on top of the transfer fees that you have to pay. It would be good for them to be transparent to communicate this before setting up your account. 

My transfers have gotten missing so many times. I sent money to my business account and it has been 24 hours and still no credit alert. What’s frustrating is that It is difficult to contact support because their number usually doesn’t work and It may also take over 24 hours to get a response from customer service in the app. And the responses are typically generic and not helpful.

## Most praised reviews (10 highest-rated)

### 5/5 — Lovely

*2024-08-28*

I really love the app

### 5/5 — Customer Service

*2023-10-06*

Their customer service is 100%. They try a lot.

### 5/5 — Prospa is a great tool for modern business

*2023-04-05, version 1.4.8*

I have been using prospa for the past 3 weeks non stop and i must say i appreciate the speed of transfers as well as the customer service. They are very helpful in sorting out issues. When i had issues with a particular bank that my prospa account is tied to they offered an alternative and thats all we really need when it comes to banking. 

Great account and saves you enormous fees. Good news is a better choice than Parkway

### 5/5 — Best bank

*2022-07-13*

You guys are making me happy

### 5/5 — Bad Costumer service

*2022-04-08, version 1.3.0*

They don’t reply on time even if they send you a message and you reply immediately on the app it takes another 24hrs to read back 
I have over 58,000 points but my due rewards were not given to me and when it’s time to charge me they don’t fail 

I need a statement of account for the embassy no response on that till date they only sent me the statement without stamp or signature

### 5/5 — The app have been great

*2022-01-20, version 1.2.8*

The app have been great to me and I really enjoy it only that it hard to figure out where to find some option sometimes maybe because am new to it but I love the app with some good features

### 5/5 — Brilliant

*2021-11-04, version 1.2.6*

Love this app! Brilliant for business. Opened up an account in minutes!

### 5/5 — Am Inlove

*2021-07-28, version 1.2.2*

Prospa kill me with love and happiness from their flexible operations.Why don't you please grow more to becoming the Nigerian # cashapp, paypal, skrill, karem add bitcoin trading and investment you would be the best and other commercial banks will jump in the trend with many more competition. Thanks and I love you.

### 5/5 — Revolutionary

*2021-01-21, version 1.1.2*

Prospa are changing the way business banking is done in Africa. This app is truly innovative, it’s easy to use, and intuitive. It cuts out most of the red tape associated with using more established banks, without compromising on security.

For startups, this app is particularly powerful in that it saves an enormous amount of time through leveraging automation: Automatically transferring money to your sub accounts as they hit your main account, automatically paying staff and vendors (payroll) and much more.

The most exciting part, is that Prospa has only been around a short period of time, and if this is how they’ve started, then the only way is up, and I can’t wait to see new features come through the pipeline.

### 5/5 — The app I didn’t know I needed.

*2020-08-11, version 1.0.5*

And now I can’t do anything finance related without it. Simply amazing! Quick Easy Seamless

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
