# ProtectVPN - Fast & Safe — user reviews

> 90 indexed App Store user reviews of ProtectVPN by Gosenville Limited, rated 3.80/5 from 206 ratings.

- Source: https://appshunter.io/ios/app/protectvpn-fast-and-safe/id1378005448/reviews
- App overview in markdown: https://appshunter.io/ios/app/protectvpn-fast-and-safe/id1378005448.md
- Rating breakdown: 5★ 130 · 4★ 13 · 3★ 8 · 2★ 6 · 1★ 49

## What do users think of ProtectVPN?

Overall sentiment: negative

**Pros**

- 👍 Fast and easy to use
- 🚀 Super fast speed
- 🔒 Good protection
- 👍 Best VPN for School WiFi
- 👍 Good product looks ok so far
- 👍 Amazing app
- 👍 Best app ever to use
- 👍 Very good
- 👍 Rápida, segura. Muy recomendable
- 👍 Muy top
- 👍 Muy bueno
- 👍 J’aime trop
- 👍 خوش برنامج
- 👍 Esta bueno
- 👍 La verdad
- 👍 Ted’s
- 👍 Do it if you need protection
- 👍 Good protection
- 👍 Best VPN out there!!
- 👍 This vpn app is safe to use, easy to use
- 👍 Awesome!
- 👍 Perfect!!
- 👍 Good!
- 👍 Awesome
- 👍 Protège bien merci
- 👍 神
- 👍 1日無料いいね
- 👍 Great

**Cons**

- 💸 Charged immediately for free trial
- 💸 Predatory billing practices
- 💸 Scam, took money
- 💸 False advertising of free trial
- 💸 No customer support
- 💸 Broken support link
- 💸 Cannot contact developer
- 💸 Money taken instantly, then ghosted
- 💸 Intrusive ads
- 💸 App makes iPhone unable to uninstall apps
- 💸 Automatic money deduction
- 💸 Annual subscription charged automatically
- 💸 Money not refunded
- 💸 Misleading free trial
- 💸 Refund denied
- 💸 Charges even after cancellation
- 💸 App acts like a virus
- 💸 Cannot close app, reappears
- 💸 High cost
- 💸 Charged for monthly subscription instead of free trial
- 💸 Apple denies refunds
- 💸 No help from Apple support
- 💸 No help from live support
- 💸 Not free as advertised
- 💸 Charged for free trial
- 💸 Company refuses to refund
- 💸 App is a scam
- 💸 Terrible company
- 💸 Not even a free version
- 💸 Charged $50 for free trial
- 💸 Credit information compromised
- 💸 Charges for subscription
- 💸 Ridiculous pricing
- 💸 Thieving scum
- 💸 Not free, charged immediately
- 💸 Money taken without consent
- 💸 App is a rip off
- 💸 Free trial is a sham
- 💸 Charged for free trial, then canceled
- 💸 No refund received
- 💸 App is a scam and people behind it
- 💸 Charged £24.99 for free trial
- 💸 Trash app
- 💸 Cannot get free trial
- 💸 Charged immediately for trial
- 💸 Canceled immediately, still charged
- 💸 No refund from Apple
- 💸 Cannot find contact number
- 💸 Charged for monthly subscription
- 💸 Free trial is a scam
- 💸 Charges immediately
- 💸 Live support is a scam
- 💸 Charged for free trial
- 💸 Apple won't refund
- 💸 Many people have same problem
- 💸 Charged for free trial
- 💸 Lied about free trial
- 💸 Not working
- 💸 Fraudulent charges
- 💸 Charged $20 at beginning for free trial
- 💸 Charged for a month instead of free week
- 💸 Money not returned
- 💸 Scam
- 💸 Betrüger
- 💸 Automatically charged
- 💸 Annual subscription charged
- 💸 Not notified of charges
- 💸 Free trial charged immediately
- 💸 Money taken instantly
- 💸 Ghosted after taking money
- 💸 Robbery
- 💸 Took money from free trial
- 💸 Cannot contact support

**Commonly reported bugs**

- App makes iPhone unable to uninstall apps
- App acts like a virus on your device
- No way to contact support

## Newest reviews (10 of 90)

### 1/5 — Ripped off

*2025-05-25*

U will not get your money back

### 1/5 — Stay away

*2025-05-25, version 2.5*

The app is misleading as it shows a 7 days free trial but charges straight away. I asked for a refund which was denied twice, then contacted specialist Apple customer service who finally authorised the refund for me thankfully. 

Make sure, you do not let them steal your money.

### 3/5 — うん

*2025-05-23, version 2.5*

お金が高いのが何とも言えない

### 1/5 — dont use

*2025-05-22, version 2.5*

thought i could use this so i could watch smth for free with this but no it said a 1 week trial and i was like oh yes , no there is a trial even if u press continue you would still have to pay 
💰

### 1/5 — سرقوا مني ٤٠ ريال

*2025-05-20, version 2.5*

حملته البرنامج طلب مني اسبوع مجانا والغيت البرنامج من وقتها والاشتراك المجاني والان سحبوا مبلغ مني وانا م اشتراك باي شي حسبي الله ونعم الوكيل فيكم

### 1/5 — SCAM!! AVOID!

*2025-05-19, version 2.5*

It’s says you are signing up to a free trial but it actually charges you!!

### 1/5 — DO NOT DOWNLOAD thinking you’ll get one week’s free trial!! YOU WONT!

*2025-05-16, version 2.5*

The app Store says you get one week free trial - this isn’t true. As soon as you download the app, it charges you £24.99 without a free trial. I asked Apple for a refund and it’s been declined twice.

### 1/5 — Don’t bother

*2025-05-14*

The free trial is a scam

### 1/5 — Charges immediately- “live support” is also a scam

*2025-05-13*

I was supposed to receive a 7 day free trial. Was charged immediately, tried to contact their “live support” but that cannot be done unless you download another app and pay for that as well.

### 1/5 — Rip off

*2025-05-09*

Was told there was a trial as soon as I signed up for it. It charged me and apple won’t refund the money. Many other people have had the same problem. Check the reviews

## Most critical reviews (10 lowest-rated)

### 1/5 — Took my money

*2026-03-11*

Took money from me from a free trial and I can’t contact support. It’s robbery.

### 1/5 — Absolute scam- stay away!!!!

*2026-02-16, version 2.6*

I am beyond frustrated. I signed up for what was clearly advertised as a 7-day free trial, yet the second I clicked "confirm," I received a notification from my bank that I had been charged the monthly subscription price of $24.99.
I immediately went into my Apple settings and canceled the subscription—literally within three minutes of downloading the app—but the money has already left my account. When I contacted Apple Support, they gave me the runaround, claiming the purchase was "ineligible for a refund" and told me I had to contact the developer directly.
Here is the problem: * There is no contact information anywhere in the app.
• The "Support" link on the App Store page just leads to a broken website.
• There is no phone number, no email address, and no way to talk to a human being.
It feels like this app is designed specifically to trap people into accidental payments and then hide so they can’t get their money back. I am a senior on a budget and $24.99 is a kind of money to lose to a "free trial."
Do not download this app. They will take your money instantly and then ghost you. I’ll be reporting this to the Better Business Bureau and disputing the charge with my credit card company since the developers clearly have no intention of being honest.
Pros: None.
Cons: Predatory billing, zero customer support, and constant intrusive ads even after they steal your money.

### 1/5 — Don’t get this app

*2025-12-28, version 2.6*

This app made my iPhone not be able to uninstall apps. Before I got this app I was able to and now it just says move to App Library or Cancel.

### 1/5 — 、

*2025-12-10, version 2.6*

無料トライアル入って抜けたのに金取られた。

### 1/5 — Betrüger

*2025-06-23, version 2.5*

Betrüger!!!! Beim Herunterladen wird automatisch Geld abgebucht und ein Jahresabonnement in Höhe von 29,99 € pro Monat ausgestellt. Der gleiche Betrag wird nach dem Herunterladen automatisch abgebucht!!!! Sie benachrichtigen Sie nirgendwo darüber.

### 1/5 — Fraud

*2025-06-22, version 2.5*

You said 7 day free trial but charged $20 at the beginning 🤬🤬🤬

### 1/5 — Estafa

*2025-06-17, version 2.5*

Dice una semana es gratis pero comprar un mes completo 
Yo cancelar directel compra pero no devolver el dinero
Esto es Estafa

### 1/5 — Una estafa

*2025-06-14, version 2.5*

Literalmente entras a la aplicación y te forza el pago y si no lo has es no te anda la aplicación y probablemente te meta virus yo la desinstale por que ya me la conozco

### 1/5 — False advertising

*2025-06-09*

Lied about free trial. Charged me and it’s not even working. Scam

### 1/5 — Complete SCAM

*2025-06-08, version 2.5*

This app is a scam do not sign up to their “free trial” it’s not free it charges you £24.99!!! Reported this app to apple and hopefully getting a refund soon

## Most praised reviews (10 highest-rated)

### 5/5 — O

*2025-05-31, version 2.5*

O

### 5/5 — うん

*2025-05-26, version 2.5*

1日無料いいね

### 5/5 — Great

*2025-05-26*

Great

### 5/5 — School

*2025-05-26*

Best VPN for School WiFi

### 5/5 — Fast & Easy

*2025-05-26*

Good!

### 5/5 — A

*2025-05-19, version 2.5*

Awesome

### 5/5 — Bien

*2025-05-18, version 2.5*

Protège bien merci

### 5/5 — 神

*2025-05-18, version 2.5*

まじで最高

### 5/5 — んー

*2025-05-09, version 2.5*

いいんだろうけど無料トライアルらしいけどその後から4000円取られるって考えると渋るよね

### 5/5 — Good!

*2025-05-06, version 2.5*

Perfect!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*