# Proton Drive: Cloud Storage — user reviews > 876 indexed App Store user reviews of Proton Drive by Proton AG, rated 4.10/5 from 1,148 ratings. - Source: https://appshunter.io/ios/app/proton-drive-cloud-storage/id1509667851/reviews - App overview in markdown: https://appshunter.io/ios/app/proton-drive-cloud-storage/id1509667851.md - Rating breakdown: 5★ 730 · 4★ 122 · 3★ 103 · 2★ 77 · 1★ 116 ## What do users think of Proton Drive? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient - 🔒 Secure and private - 👍 Simple and intuitive UI - 💡 Integrated with iOS Files app **Cons** - 🐛 Buggy and unreliable - 🔋 High battery consumption - 📥 Slow upload/download speeds - 🗂️ Lacking key features like search and sorting **Commonly reported bugs** - Frequent crashes and errors - Inconsistent file syncing across devices - Unable to access files uploaded from desktop - Issues with offline file access **Most requested features** - Automatic photo/video backup - Ability to edit documents within the app - Seamless integration with other apps for file sharing - Linux desktop client ## Newest reviews (22 of 876) ### 3/5 — Workable but could be simpler *2026-09-05, version 3.0.2* App integration with iOS a main operating system is shocking you CANNOT add photos from you iPhone into the photo album on proton and if I add them to files section u Carnt move into photo album either. ### 2/5 — Very difficult to move from Google Drive *2026-09-04* Edit: Someone from Proton responded to my original review, I appreciate it. While it is true you can upload entire folders on the proton drive website, somehow you can not do that on the mobile website. Please allow a way to upload entire folders on the app and mobile web version, just like on the android app! Original review: It’s pretty hard to recommend the Proton Drive app is its current state. It’d be best to just add the website to your Home Screen. Trying to move from Google is not user friendly at all. The app doesn’t provide a way to uncompress zip files, and doesn’t allow you to select multiple files at once to upload either. Rather, the only way to transfer multiple files is to open proton drive on the web. And for some reason, you can’t transfer folders with files inside on the web either: you have to manually go inside of each of your folders and tap “select all” for each of them. Other than that this service is amazing, but it’s pretty difficult to move from google in it’s current state. Hopefully these issues get fixed. **Developer response:** Thank you for your review! You can actually upload entire folders on the web client, if you use the 'upload folder' option. If you are opting to upload files instead, then Drive will ask you to select files. We've received the request to support unzipping files directly in Drive before, and we've added your vote to it. ### 2/5 — I want to love it *2026-09-04* Massive respect for Proton's mission! This is nearly a great alternative to Google Drive and Google Photos. However the photos backup feature only has on-device thumbnails which are currently taking up 4gb of space (making Proton Drive the largest app after photos on my phone, and taking up a significant amount of space on my 64gb iphone!). It would be a huge improvement if thumbnails could be generated and stored remotely. I understand the security tradeoffs for this but maybe some sort of opt-in system to allow people like me to keep using their older hardware without issues :) **Developer response:** Thank you for your review and feedback! We've passed it along to the team. ### 4/5 — videos not downloading, video thumbnails not loading *2026-09-01, version 3.0.2* (this is the iPad App) videos are either showing “error” and unable to back, or showing as “backup complete”, when the video isn’t shown in the app like usual. also, some video thumbnails won’t load, making it so that i have to click on the content to see what it is, pls fix asap! ### 3/5 — Version 3.0.0 dropped Files support *2026-08-31, version 3.0.2* Look, guys. Congratulations on the new SDK platform. The upload and download speed increases are welcome. The upcoming ease of integration with the rest of the Proton ecosystem sounds promising. But you broke customer workflows when you dropped iOS Files support, with no projected date for its return. And that’s a big no-no. I appreciate the difficulties of software engineering. As a fellow professional developer, I’m acutely aware of the struggles with estimating completion of work. But this isn’t about engineering. This is about valuing your customers. All the speed increases in the world are useless if you’ve downgraded us to uploading files ten at time from the iOS share sheet. In short, this is about bad product management. I’d love to give you an estimate of when I’ll update this review, but, you know, I’ve got other priorities too. I’m sure you understand. ### 4/5 — Great overall - has a small challenge for students *2026-08-29, version 3.0.2* I’ve been very happy with the document and photo storage as well as the privacy it affords. As a student, I wanted to ensure my academic work wasn’t being monitored or scraped to train generative AI models. However, as a student it’s an issue not to be able to view word count in the document itself. I’ve had to use third party tools to verify word count before turning in assignments which opens my work back up to the privacy concerns that made me switch to Proton. I think adding this feature could help convince a lot of students to move over to this service! ### 3/5 — Slowww *2026-08-27, version 3.0.2* It takes far too long for photos to upload and I swear it doesn’t work unless I’ve got the app open… ### 2/5 — Great but not *2026-08-27, version 3.0.2* I live this app - in theory. But there are just too many missing features and too many things that don’t make your experience „seamless“. My two main complaints are that backing up iCloud Photos for some reason takes up 20GB+ of my phone storage and there is no way to only have it backup to Proton cloud. And files can’t automatically be backed up at all, this feature simply does not exist. ### 3/5 — Has potential *2026-08-26, version 3.0.2* I’ve been using Proton mainly for the Mail app after making the decision to de-Google. Drive (and Photos) are the weakest services that Proton offers in my opinion. The app and website just don’t feel as smooth as Mail, and Photos has a long way to go before it can completely replace Google Photos for me. That being said, they’re not terrible by any means, and I would still highly recommend Proton products for privacy. But for usability, Drive and Photos has a lot of room for improvement. I have hopes for them though that it will improve in the coming years. Proton still has my full support. ### 2/5 — Desperately need the option to upload individual photos to library like on desktop *2026-08-26, version 3.0.2* I like the photo library, but want the option to individually upload photos, not back my entire gallery up to it. ### 2/5 — Retro-dank *2026-08-25* Remember 40-50 years ago when universities were homebrewing their own Unix-based applications to run in your Lear-Siegler dumb-terminal, and applications had a very narrow palette of features? That's Proton. The cloud-storage can archive whatever you want to store in it; expect little else. Document editing on-the-fly using Proton Docs... derpity-derp, especially on a smart-device. Practically any standardized feature you've taken for granted using on a smart-phone in the past 10-15 years with cloud-driven office-suites works poorly or is completely absent. Folks have been requesting simple feature-additions for years with Proton Docs and Proton Mail... never happens. Use this service the way you'd use an external drive; it doesn't behave like iCloud, OneDrive, or any other productivity-based cloud-service. It's like having an account-based storage allocation on an old mainframe... but with contemporary security-measures, although I have some doubts whether they've competently integrated those security features we would expect from information/storage systems today. **Developer response:** We appreciate the detailed feedback. Proton Drive hasn’t been around nearly as long as some of the services you’re comparing it to, and we know there’s still a lot of room to grow. We’re actively working on improving the experience and adding features. Our security claims have been backed up by independent security audits. Our code is open-source too, so everyone can inspect it on GitHub. ### 4/5 — Just one request *2026-08-23, version 3.0.2* App is basically perfect, easy to use, much better UI than competitors. My only gripe is the lack of integration with iOS Files, when other services can do so. I’d love to be able to edit Markdown notes right from my Proton cloud storage on my iPhone the same way I can on my Mac. Otherwise excellent. ### 4/5 — Great app - needs Apple Files integration *2026-08-22* Great app. Love the security and the independence both from a US software company subject to US Cloud Act government snooping requirements and ties to specific operating system provider. Just need to implement the IOS and Apple Files integration so it can be used as seamlessly as other storage providers. Also needs a Zip file extractor as one needs to download to another service to unzip first and manually upload to Proton Drive. **Developer response:** Thank you for your 4-star review and feedback! We've passed it along to the team to help prioritize future improvements to the app. ### 2/5 — Private -but not quite there *2026-08-21* I want to love everything about Proton, because it's not Big Tech or spyware, and is one of the few companies one can trust with data. Proton Drive does what you'd expect up to a point, but lacks essentials: NO SEARCH FUNCTION!!! I'm organised but occasionally forget where I put something or make an error when saving, and being unable to search a file is an absolute showstopper. UPDATE: really appreciate developer response. Wondered if it could be something like that. Hoping you guys find a solution 😁 **Developer response:** Thank you for your feedback! Implementing search is challenging since the file names themselves are encrypted, so we need to figure out a way to make search both simple to use and secure. That’s why it’s taking us some time to come up with a solution. EDIT: We've recently posted this on Reddit for more context about our efforts: https://www.reddit.com/r/ProtonDrive/comments/1wamiz4/update_on_search_in_proton_drive/ :) ### 2/5 — FRUSTRATING!!!!! *2026-08-21* Whilst I knew and appreciated the app wasn't going to be like using google/apple photos, nevertheless, the usability of the app is very very frustrating. Almost to the point of cancelling it! You have to select each photo individually when moving into an album, no select and swipe across photos to select them. And if you select too many photos, it throws up an error and doesn't move the photos into the album. Very frustrating after having individually selected over 3000 photos to go in to an album! Also, in the albums tab, all the albums are wonky, askew, not level. Why?!?! It makes the app appear childish and untidy! And you can't arrange the albums alphabetically! Lastly, whilst I did not expect an extensive option of editing tools, at the very least, I thought you would be able to rotate photos. Whilst I appreciate that the primary function of proton drive is encrypted cloud storage, I don't think it should be a frustrating unenjoyable experience when using it. Select and swipe to select photos, alphabetising albums, displaying albums squarely and being able to rotate photos are basic functions today, and it would be nice if these basic functions were present to make the app an enjoyable non-frustrating experience when using it. Having these basic functions missing, prevented me from giving 5 stars. **Developer response:** We appreciate you taking the time to share your feedback with us! We understand the photo backup option is just a backup option at this time and we will be working on expanding the feature set. ### 3/5 — Needs Apple Files Integration *2026-08-21, version 3.0.2* It is pretty hard using this on Apple devices when I have to do a 2 step process every time I want to download or upload a file to another app. If I want to upload my resume stored on proton to a website I have to go to proton drive, ads it to my phone storage then upload it to the website. Something that should take 5 seconds takes over a min. ### 4/5 — Muito bom, mas… *2026-08-21* Poderia ter um player de áudio, seria muito conveniente pra não precisar baixar os arquivos. **Developer response:** Thank you for your 4-star review and feedback! We've passed it along to the team. ### 4/5 — 暗号化ストレージとして満足。写真機能の強化を希望 *2026-08-18* 暗号化による多少の処理時間はありますが、全体的なファイル操作の使い勝手にはとても満足しています。 写真のバックアップ機能について、今後のアップデートに期待して要望を書かせていただきます。 ・バックアップの「残り枚数」がひと目で分かる機能 ・バックアップ完了済み写真の端末からの自動削除（技術的に可能であれば） ・写真一覧を表示・読み出す際の処理の最適化 これらが実装されると完璧に思います。今後のアップデートを楽しみにしています。 **Developer response:** Thank you for your 4-star review and feedback! We've documented your requests accordingly so they can be taken into consideration going forward. ### 3/5 — Wait for it…. *2026-08-14, version 3.0.2* Still takes a mind-numbing long time to upload pictures. ### 3/5 — Too restrictive to use for daily work *2026-08-13, version 3.0.1* Every time I try to incorporate Proton Drive into a workflow it falls short. The latest was trying to export workouts from Cadence and save to Proton Drive. Works fine with other cloud storage, but Proton just doesn’t save. Forcing me to use another service I was hoping to abandon for Proton. ### 4/5 — Great app, using it to replace Google Docs *2026-08-09, version 3.0.1* I learned that google scrapes your documents for their stupid AI and I was immediately turned off. Using this instead and I appreciate the space given to free users. I also use the VPN so I’ll probably upgrade to a paid account soon. I use this for writing on my phone on the fly to edit on my computer later, so my only “complaints” are suggestions for tabs for documents so I don’t have do make multiple documents for one project and PLEASE add a dark mode for writing. ### 3/5 — Very good but needs some work *2026-08-03, version 3.0.0* Love this app! Love this service! Have been a paid member going on 3 years. However the only option to add photos seems to be the automatic backup. However I want to upload select photos. Sometimes I take screenshots to store info and will later delete them and I don’t want that to be added to the photo storage. Otherwise I have to some how get my photos onto a desktop (not easy since I don’t have an apple computer) and then upload select photos from there. Additionally the app doesn’t allow for bulk selections. Which can make it even more annoying to delete photos that were backed up. If this app had those two features it would be an immediate 5/5! ## Most critical reviews (10 lowest-rated) ### 1/5 — Infuriating and poor *2026-09-06* I have used this app for over a year. 1 - the first obvious goal of the company is to lock you in and hold your photos and documents to ransom. There is no way to easily download and save your own content onto your device and there is no way to bulk download your content. So effectively you will either spend a lot of time downloading each and every file individually or submit to the fact you’re locked in and ultimately end up paying for the service. 2) there is no way to move uploaded single pictures into the main photos tab within the app. 3) uploading a single photo or file into the files tab is easy and quick but turning on photo backup to backup the photos in your camera roll takes forever. I was trying to upload 14 photos via auto backup which took over an hour. I assume this is deliberate so you just grow impatient waiting and leave the photo backup on and hence run out of storage eventually and have to pay. I turn on auto backup selectively and wouldn’t want the entire contents of my photo library endlessly uploading. Even with a ‘private’ service! I would advise against beginning a journey with the company. Perhaps just use their email service and avoid the rest. Also take note that their services don’t automatically log out of web browsers for months at a time and their VPN service enables logging by default. So their privacy practices are questionable and I have raised the issues directly with the company. ### 1/5 — Stuck On Login *2026-09-01, version 3.0.2* Couldn't even get passed the login, I've tried to resend the code and still nothing and the website was so clunky. YOU NEED TO FIX THIS ### 1/5 — Sucks don’t buy *2026-08-26, version 3.0.2* Uploading from iOS sucks doesn’t work ### 1/5 — Cannot install on Windows if not allowed to create a desktop shortcut *2026-08-22, version 3.0.2* Title says the underlying issue. Installation fails outright if not allowed to create a shortcut. Support was asking me to edit my registry instead of providing a meaningful install process that makes the desktop shortcut optional like basically every other well developed installer. I am tired of needless desktop clutter, this is not acceptable. I will remain using the other seven cloud services I already have, this does not solve any new problem well enough to weather the setup headache. Fix this and release a version that does not have this issue and I will amend the review. Shortcuts should never be a dealbreaker for install process, fail. ### 1/5 — No files integration *2026-08-19, version 3.0.2* No files integration makes this app useless. Proton continues to make excuses and blame Apple, but the vast majority of other cloud storage services offer this functionality here on iOS. Either they’re inept, or lying to save face. This app previously had Files integration but Proton removed it with zero warning or notice to existing customers. I subscribed to Proton Unlimited to use their entire suite. Due to this functionality being removed I’ve canceled Unlimited and support gave me a full refund. Will not be using any Proton services going forward nor will I recommend them any longer. ### 1/5 — Not working *2026-08-09, version 3.0.1* Since the latest update, it’s stuck on “Getting things ready” and a spinning circle. Won’t go past that, so I can’t get into any of my saved items. ### 1/5 — Cant download or export *2026-08-08, version 3.0.1* The concept of privacy is wonderful. You are actually protected; however using the Proton Drive app when compared to its competitor like google you can only create docs. You can not download or export them. This can only be done on the website. This alone makes the app seem useless. ### 1/5 — Does not delete photos removed from my phone *2026-08-07, version 3.0.1* Stupidity does not delete photos removed from my phone automatically like others will please fix this. ### 1/5 — Virtually no integration *2026-08-02* Long-time Proton user - I’m simply trying to open a set of audio files in a media player - I can only “open with” a single file, can’t “open with” multiple files, can’t select all, can’t download the files to the an iPhone folder, can’t download a folder, can’t share the files directly anywhere (only an accessible link), can’t create a ProtonDrive folder that is accessible from outside ProtonDrive - there is so little integration; it’s impossible to use the app for anything beyond accessing individual files or uploading photos. **Developer response:** Thank you for your review and feedback! We've added your +1 to the respective feature requests, to help prioritize future improvements to the app. ### 1/5 — Can’t edit sheets on mobile *2026-08-01, version 3.0.0* Was really excited to replace Google Drive but editing sheets is desktop only, what the heck???!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Best Cloud App! *2026-07-28, version 3.0.0* Love this app, use it for alll sorts of stuff from work to sharing memes. I do wish we could run/host apps here like NextCloud, I'd pay for that, like a Budgeting app or something. ### 5/5 — I like everything from Proton. Privacy matters *2026-07-26* It was a great decision to move to Proton. Privacy is paramount. I am tired of big tech spying on everything ### 5/5 — Needs Improvement. Still my preferred safe backup solution *2026-07-19, version 1.61.0* Two major points to add please asap. 1. Add to iphone files app 2. Please add SEARCH function otherwise all good ### 5/5 — Secure snd Simple *2026-06-29, version 1.61.0* I recently have started to use my Proton Drive to securely store and share files. The interface with my phone and computer are seamless. ### 5/5 — Works well *2026-06-25, version 1.61.0* Works as hoped ### 5/5 — Fix it. *2026-06-19, version 1.61.0* Files take too long to open. It crashes other apps. ### 5/5 — erstaunlich gut *2026-06-17* Ich hatte mich für Proton entschieden, weil mir Sicherheit und Privatsphäre wichtig sind. Mein Anforderungen sind die Unterstützung von FiDo2 Keys zum Login zu unterstützen. Dafür war ich bereit sogar Abstriche in UI, Handling, etc. zu machen. Und was soll ich sagen, ich habe nicht das Gefühl Abstriche zu machen. Ich nutze Proton über verschiedene Geräte und es ist super um Iphone Fotos zu sichern und auf andere Geräte zu übertragen. Meiner Meinung nach besser als iCloud, wenn man man die Daten sowohl von Windows und iPhone zusammen führen möchte. ### 5/5 — Oh, my! *2026-05-29, version 1.61.0* Such peace of mind! ### 5/5 — For those who truly value their privacy *2026-05-24, version 1.60.4* Just recently started using Proton and I love it. Full end to end encryption, for important private document you don’t want getting into the wrong hands ### 5/5 — Good so far *2026-05-22, version 1.60.4* Still missing a lot of features but it’s getting there --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*