# Proton Wallet: Secure Bitcoin — user reviews > 54 indexed App Store user reviews of Proton Wallet by Proton AG, rated 4.80/5 from 245 ratings. - Source: https://appshunter.io/ios/app/proton-wallet-secure-bitcoin/id6479609548/reviews - App overview in markdown: https://appshunter.io/ios/app/proton-wallet-secure-bitcoin/id6479609548.md - Rating breakdown: 5★ 217 · 4★ 16 · 3★ 3 · 2★ 1 · 1★ 8 ## What do users think of Proton Wallet? Overall sentiment: positive **Pros** - 👍 User-friendly interface - 🚀 Fast transaction speed - 🔒 Highly secure - 💡 Integrates with other Proton services - 👍 Easy to navigate for beginners - 👍 Smooth and intuitive experience **Cons** - 🐛 Issues with buying/ordering process - 🌙 Lack of dark mode option **Commonly reported bugs** - Locking users out of the app - Order cancellations after long wait times **Most requested features** - Ability to hide real credit card details - Support for Ethereum, Solana, and XRP ## Newest reviews (14 of 54) ### 4/5 — OK but limited in scope *2026-04-26* Part of the Proton ecosystem. A decent wallet, but a bit limited…only offers BTC. **Developer response:** We chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your altcoin request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this. ### 4/5 — Great app *2026-04-02* Wish they could do like Apple wallet does but still decent **Developer response:** Thank you for the feedback. Keep in mind that this, unfortunately, is not doable in the near term due to the need to convince and integrate with thousands of banks around the world. We started with Bitcoin because it's a permissionless network that anyone can join and use. We'll greatly appreciate it if you can change your rating to reflect your satisfaction with the rest of the features our service offers. ### 3/5 — Please Fix Dark Mode Icon *2026-01-18* Dark mode icon reverts to white inside of folder on iOS Home Screen. **Developer response:** That doesn't sound right. Can you restart your device and see if this resolves the behavior? If not, please contact us at https://proton.me/support/contact?topic=Proton+Wallet so we can further help. ### 3/5 — Die Wallet ist ok, *2025-11-16* für das was sie sein soll. Als unlimited Kunde wollte ich alle Produkte nutzen so auch die wallet. Ist eine normale Hot Wallet mit der Funktion die Gebühren nachträglich zu erhöhen was gut ist. Was dringend kommen muss sind automatische Benachrichtigungen bei Geld Ein- und Ausgang, das muss man manuell aktualisieren. Nutze es auch als Mining Wallet. Und ich will kein 2fa und keine freunde einladen, warum muss ich mir die Buttons dazu trotzdem jedes mal ansehen im Hauptbildschirm? Und ETH wäre top das nutzt man öfter mal als BTC. **Developer response:** Thank you for the feedback provided. We'll make sure to add your votes for all the requested features so that our team can prioritize accordingly. In the meantime, we'd greatly appreciate it if you can update your rating to reflect the satisfaction of our Proton Wallet app at this time. ### 5/5 — Great, Please Add Other Coins *2025-11-04* Love it, works flawlessly. I wish it had ETH and XMR support. ### 3/5 — Lacks hardware wallet support *2025-10-31* Nice app but would be nice to support hardware wallets like Ledger, keep everything in one place. **Developer response:** While Proton Wallet is a great complement to hardware wallets, this is not a setup we currently support. This is something our team has already considered for implementation in the future. For this purpose, we suggest keeping up with our Blog: https://protonvpn.com/blog, as well as Social Media sites. ### 5/5 — Digestible Convenience *2025-10-19* It has functionalities that make this app very user-friendly, I love the fact I can reflect my balance in SATS so I can have a different view on my accumulation. You can create more than one account and you can even send bitcoin through email ### 4/5 — Secure Wallet *2025-09-17* Please remove the ability to buy bitcoin. It erodes trust in the wallet. If the ability to buy bitcoin is kept, please provide all fees (and spreads) for absolute transparency. Please consider different providers. Please add Lightning Network support. **Developer response:** We did remove the "Buy" option from the Proton Wallet Apps due to performance issues related to our 3rd party on-ramp partners. This is a temporary decision we've made, and we cannot guarantee the option will be available again as it depends on different factors. As of now, you can purchase Bitcoin through the web app on your browser. Also, we chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this. ### 4/5 — Secure Wallet *2025-09-15* Please remove the ability to buy bitcoin. It erodes trust in the wallet. We can buy and sell crypto from other providers more efficiently. If the ability to buy bitcoin is kept, please provide the spread fee or fixed fee for transparency and please consider different providers. **Developer response:** We did remove the "Buy" option from the Proton Wallet Apps due to performance issues related to our 3rd party on-ramp partners. This is a temporary decision we've made, and we cannot guarantee the option will be available again as it depends on different factors. As of now, you can purchase Bitcoin through the web app on your browser. Also, we chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this. ### 3/5 — Watch Only *2025-09-12* It would be nice to import public keys (both xpub and "regular" pub keys). I don't like the idea of storing my private key on my phone **Developer response:** We do support extended public keys. You can find this by opening your Wallet preferences > Click the three dots next to the account name > Show public key. If this is what you're looking for, we'll greatly appreciate it if you can change your rating to reflect your satisfaction. ### 5/5 — 日本語　日本の通貨に対応して欲しい *2025-09-10* 需要が少ないとは思いますが、とてもいいウォレットなので日本対応してもらえるとありがたい。 ### 4/5 — Almost there *2025-08-31* Please remove the ability to buy crypto. It erodes trust in the wallet. We can buy and sell crypto from other providers more efficiently. Please add the ability to store more kinds of crypto. Please prioritize stable coins. **Developer response:** We did remove the "Buy" option from the Proton Wallet Apps due to performance issues related to our 3rd party on-ramp partners. This is a temporary decision we've made, and we cannot guarantee the option will be available again as it depends on different factors. As of now, you can purchase Bitcoin through the web app on your browser. Also, we chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this. ### 3/5 — Add XMR and all privacy coins + PAXG! *2025-07-03, version 1.2.1* Add support of XMR and all privacy coins. Almost useless right now. And PAXG! ### 5/5 — Please Add Other Coins *2025-06-29* Great app! I would ditch all other crypto wallets if this could hold other coins, including stable coins!!! Please add it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Lost everything-scam *2026-05-17* App froze and would not allow me to save my assets, essentially proton robbed me of millions of dollars worth of Pepe **Developer response:** This doesn't sound right. Have you lost access to your Wallet app? Please keep in mind that Proton Wallet is a self-custody service, and in case you do have recovery methods enabled, we can try to help you regain access to the account. Contact us via the contact form on our website so we can better help. ### 1/5 — A privacy wallet without a privacy coin *2026-03-14* Add monero support and I will give 5 stars. **Developer response:** We chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your altcoin request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this. ### 1/5 — Zero Privacy *2026-03-08* If you add Monero, I will change my review to 5 stars. :) Respectfully, A 2-Year Proton Unlimited Member **Developer response:** Most crypto wallets support dozens if not hundreds of different cryptocurrencies to promote trading and speculation. This causes their user experience and security to be compromised by complexity and not focused on Bitcoin, the most secure and widely adopted digital asset. At Proton, we believe in quality over quantity, so at least for now, Proton Wallet only supports Bitcoin. This allows us to focus our resources on building the best Bitcoin wallet, but we'll add your vote for this so that our team is aware of the demand. ### 1/5 — Love Proton, but this one choice makes zero sense *2025-11-07* I’m a long-time Proton user and a big supporter of their mission. I pay for the full suite, and I trust Proton more than almost any company when it comes to privacy, encryption, and transparency. That’s why I was really excited to see Proton launch their new wallet — until I realized the only supported cryptocurrency is Bitcoin (BTC). That decision feels totally backward for a company built on privacy. Bitcoin is public by design — every transaction is permanently visible on the blockchain. There’s nothing private about that. If Proton truly wants to align the wallet with its brand and values, the first and only coin that should have been supported is Monero (XMR) — the only major cryptocurrency that actually protects user privacy. Anyone can find a decent Bitcoin wallet. But a truly secure, privacy-centric wallet from a company like Proton that supports Monero (XMR) would be revolutionary. I’m still a loyal Proton user, but this feels like a missed opportunity. Supporting Monero (XMR) would make Proton Wallet live up to the same standard of privacy the rest of the ecosystem represents. **Developer response:** Thank you for your feedback. It's important to note that we chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your altcoin request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. If you've found it useful as such, we'd appreciate it if you adjusted your rating to reflect this. ### 1/5 — Why this app can’t buy and sell cryptocurrency? *2025-08-31* What I don’t like is only BTC. What about XRP and others cryptocurrencies? **Developer response:** We chose Bitcoin to be the foundation for Proton Wallet because it is the most widely adopted and decentralized digital money. While we'll make sure to document your altcoin request accordingly, Proton Wallet is a Bitcoin-only wallet at this time. As or buying cryptocurrencies through the app, we've decided to remove the "Buy" option from the Proton Wallet mobile app due to performance issues related to our on-ramp partners. However, you can still purchase Bitcoin through the Web app on your browser: https://proton.me/wallet. We'd also greatly appreciate it if you can consider updating the rating to reflect the fact that this decision has been made with our users in mind. ### 1/5 — Beklentileri karşılamıyor *2025-08-12, version 1.2.1* Düşünce güzel ancak sadece Bitcoin olmasından ötürü kullanılamaz durumda. Hem gizliliği savunup hem de başka altcoinleri desteklemediği için üzgünüm. Sadece bitcoin yetersiz. Uzun süredir güncelleme almıyor hu konuda. ### 1/5 — can hold but cannot purchase bitcoin *2025-04-03* Absolutely impossible to successfully purchase Bitcoin through any of the companies Proton has partnered with, Banxa and the other two whose names I don’t remember. And customer support from those companies is useless. I made a few dozen attempts and the process failed every time. Banxa blames my bank, but the attempted transactions never got far enough for my cc to get an opportunity to block **Developer response:** We are aware that some customers in certain regions have trouble buying BTC from our onramp partners, and we don't support buying BTC in our mobile apps. Please contact us at https://proton.me/support/contact?topic=Proton+Wallet and we can try to help you. We would appreciate it if you can change your rating to reflect your experience with our service as a Bitcoin wallet, and not as an exchange. ### 1/5 — Doesn’t work *2025-02-13* I tried both of their providers to buy. The first one locked me out. The second one canceled my order after half and hour (and taking 4x the money from my bank). ### 1/5 — Not Truly Self-Custodial *2025-02-13* You cannot create a wallet without an account. Why are you forcing users to create an account for a so called self custodial Bitcoin wallet? A true self custodial wallet should let users generate a wallet without any sign up requirement. This completely defeats the purpose of decentralization and financial sovereignty. Disappointing. **Developer response:** Most people are afraid to self-custody and the biggest risk of losing BTC is losing both the wallet device and seed phrase. We designed Proton Wallet to be safer for the mainstream by encrypting and backing up important keys and metadata in the Proton Account, while our wallet seed phrase is still interoperable with other BIP39 compatible wallets. We believe this extra layer of account protection will actually lead to more newcomers trying to self-custody and gaining financial sovereignty. We would appreciate it if you can change your review with mainstream newcomers in mind. ### 2/5 — Generische Wallet ohne besondere Funktionen oder gutem UX *2025-02-23* Ich weiß nicht wie man auf die Idee kommt jetzt noch eine BTC Wallet App zu machen, die dabei nicht einmal besondere Funktionen bietet. Da gibt es genügend andere Anbieter die mehr können. Total der Flop.. **Developer response:** We designed the Proton Wallet for newcomers to easily self-custody with extra privacy and protection through end-2-end encryption of their keys and metadata: https://proton.me/wallet/security. Our service also has a unique feature, Bitcoin via Email, that allows sending BTC to email addresses with encrypted messages: https://proton.me/support/wallet-bitcoin-via-email. We believe in building a strong foundation first with onchain Bitcoin and then expanding with more features. Therefore, if you can consider updating your rating we'd greatly appreciate the support. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2026-08-09* Great bitcoin wallet with option to email bitcoin. ### 5/5 — Multisig function *2026-08-06* Would be great if y’all were able to add multisig function ### 5/5 — Works good *2026-06-26* Always found Proton Wallet to be a random app they released to their suite of products. Overall it works great…just wish that they had an option to make it more of a digital wallet outside of just bitcoin. Having features that allowed for daily card transactions, and other crypto would be really handy. Overall, the app has been a great resource for bitcoin at the very least. ### 5/5 — Simple, does what I need it to do! *2026-06-18* Simple, clean wallet without trying to sell me things! ### 5/5 — Utility *2026-05-11* Well the wallet serves its purpose quite well to just store and keep bitcoin safe. It would be awesome if it would calculate ur average cost and gains for you. The transferring fees that you pay whenever transferring crypto from wallet to wallet is not horrible and it’s worth it if you’re paranoid about asset security. In my opinion it would be cool if they added more mechanics like being able to buy crypto (LINK, BTC, ADA) through the app but for the sole purpose of keeping ur bitcoin safe I’d give it a 9/10. I combined it with a password manager and used all the extra safety precautions but I feel like it could still be more secure. I’m a fully integrated proton user. I use all their products and like every other project done by them, it’s amazing :). Hope to see a bank/card wallet or something like it soon! ### 5/5 — Another great Proton product *2026-04-01* Not much to say besides good job guys, another easy to use, secure product ### 5/5 — Small dark app icon *2026-03-15* Put the app in a folder, then there’s a dark app icon missing… ### 5/5 — Excellent *2026-02-02* Easy to use and understand. Secure and responsive. ### 5/5 — Simple to use and user friendly *2025-12-14* If fisher-price did crypto they would envy the UX of Proton, legitimately review reader, if I can work it out anyone can. Bravo Proton and thank you ### 5/5 — Good Wallet *2025-11-30* Transaction fees are small --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*