# Provide Support Live Chat — App for agents to handle chats > Mobile live chat console for agents to engage with website visitors and handle sales. (iPhone/iPad app by Provide Support LLC.) - Source: https://appshunter.io/ios/app/provide-support-live-chat/id1450503211 (this page in markdown: same URL + `.md`) - Developer: [Provide Support LLC](https://appshunter.io/developer/1450503210) - Category: Business, Productivity - Price: Free - Rating: 1.00/5 from 4 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 30 MB - Languages: American English - Released: 2019-03-28 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/provide-support-live-chat/id1450503211/reviews.md ## What is Provide Support Live Chat? With Provide Support live chat software you will never miss an opportunity to make a sale. Mobile live chat console lets you engage with your customers wherever you are, monitor your website visitors’ activities and accept chat requests from your prospects and customers. It is vital to stay online and offer assistance when your customers need it. Mobile live chat application allows you to chat with your website visitors, see information about their location and browsing history. With Provide Support live chat app you can: • Accept chat requests • Use caned responses • Monitor your website in real time • Transfer chats to other live chat agents It is easy to stay online and chat with your customers when you are not in the office. Never miss a sale with Provide Support live chat app. ## Key features - Accept chat requests - Use canned responses - Monitor website in real-time - Transfer chats to agents - View visitor location and history ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/provide-support-live-chat/id1450503211/reviews.md ### 1/5 — Terrible *2021-01-12* After months still there is connection problems and they haven’t fixed it yet. You have to wait for a long time to see chat conversations, or sometimes you have to close the app and open it again to see the messages. Not recommend!!! ### 3/5 — Good and could be great. *2019-11-25* I would love to give this a five star. Just not possible yet as there or a few things missing. 1. You can’t start a pro active conversation with a visitor 2. You can’t see the referral link that brought them to you. Those two items would be worth two more stars. Overall a very good product addition. Just a little bit light weight. ### 4/5 — Fully Functional *2019-11-16* I rated the one star last month because of technical glitch, which has been fixed in the latest update. If the app stays as expected for another month, I’ll change the rating to 5 stars. ## Frequently asked questions about Provide Support Live Chat ### What is Provide Support Live Chat? Provide Support Live Chat is a mobile application designed for agents to handle live chat conversations with website visitors. It allows you to monitor activity, accept chat requests, and provide customer assistance from your mobile device. ### Is Provide Support Live Chat free to use? Yes, the Provide Support Live Chat application is available for free. There are no in-app purchases or advertisements associated with its use. ### What devices does Provide Support Live Chat support? Provide Support Live Chat is available on iPhone and iPod devices. It is also compatible with Mac computers. ### How often is Provide Support Live Chat updated? The application was last updated on July 18, 2023, with version 2.2.0. This indicates a relatively recent update, suggesting ongoing development and maintenance. ### What is the age rating for Provide Support Live Chat? Provide Support Live Chat has an age rating of 4+. This means it is suitable for users of all ages, with no mature content restrictions. ### Can I transfer chats to other agents using Provide Support Live Chat? Yes, a key feature of Provide Support Live Chat is the ability to transfer active chat conversations to other live chat agents within your team. ### Does Provide Support Live Chat have canned responses? Yes, the application includes the functionality to use canned responses. This allows agents to quickly send pre-written answers to frequently asked questions, improving efficiency. ### What user feedback is available for Provide Support Live Chat? Based on the available data, Provide Support Live Chat has a rating of 1.0 stars from 4 ratings. This indicates a very low user satisfaction score based on a small number of reviews. ## Version history (last 5 releases) ### 2.2.0 — 2023-07-18 - New network protocol support added - Misc UI improvements - Minor bugs fixes ### 2.1.0 — 2020-10-09 - Crash on iOS 12 fixed - Forced logout handled - Visitor list and chats loading improved - Sound alerts' volume lowered ### 2.0.0 — 2020-05-20 - Chat room details are now available - Operator details are now available - New native GUI uses controls and supports gestures you are used to - Copying text from chat is now possible - Cleaner design ### 1.1.7 — 2020-01-09 Random crashes on chat room load fixed ### 1.1.6 — 2019-10-16 iOS 13 support added: - fixed push notifications - fixed emoticons - fixed Chinese and Eastern languages support ## Apps similar to Provide Support Live Chat | App | Rating | Price | Category | | --- | --- | --- | --- | | [LiveChat - Support & Sell](https://appshunter.io/ios/app/livechat-support-and-sell/id1512395470) | 4.3 (108) | Free | Business | | [Chatway Website Live Chat](https://appshunter.io/ios/app/chatway-website-live-chat/id6449775006) | 4.9 (242) | Free | Business | | [Zoho SalesIQ - Live Chat App](https://appshunter.io/ios/app/zoho-salesiq-live-chat-app/id1094699978) | 4.7 (1,314) | Free | Business | | [Crisp](https://appshunter.io/ios/app/crisp/id1085770229) | 4.4 (516) | Free | Business | | [Tawk.to](https://appshunter.io/ios/app/tawkto/id907458277) | 3.7 (208) | Free | Business | | [FREESTYLE - Live Agent](https://appshunter.io/ios/app/freestyle-live-agent/id1522533595) | 3.4 (9) | Free | Business | ## More apps by Provide Support LLC - [Legacy Virola Messenger v1](https://appshunter.io/ios/app/legacy-virola-messenger-v1/id1581761069) - [Virola Messenger](https://appshunter.io/ios/app/virola-messenger/id6446579430) All apps by Provide Support LLC: https://appshunter.io/developer/1450503210 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*