# Providence E-Card

> Digital health insurance ID card access and sharing for policyholders. (iPhone/iPad app by Providence Health Plans.)

- Source: https://appshunter.io/ios/app/providence-e-card/id444438330 (this page in markdown: same URL + `.md`)
- Developer: [Providence Health Plans](https://appshunter.io/developer/1720041073)
- Category: Health & Fitness
- Price: Free
- Rating: 1.80/5 from 32 App Store ratings · 31 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.4 · 1 MB
- Languages: American English
- Released: 2011-06-23
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/providence-e-card/id444438330/reviews.md

## What is Providence E?

Thank you for downloading Providence Health Plan E-Card.

With this app you will be able to:
• View your ID card
• View the ID cards for your spouse and or dependents on your policy
• Email or fax your ID card to your doctor office, hospital or pharmacy

To get access:
• Download the app
• Enter your member ID number
• Enter your 4-digit PIN which is located on the back of your ID card (lower left hand corner).  If you don’t have your PIN you may request your PIN from Providence Health Plan Customer Service at 503-574-7500 or 800-878-4445.
• For additional details, visit www.providence.org/php/smartphone

## Key features

- View your ID card
- View spouse/dependent ID cards
- Email ID card
- Fax ID card
- Digital access to insurance information

## Recent user reviews (10 of 31)

All indexed reviews: https://appshunter.io/ios/app/providence-e-card/id444438330/reviews.md

### 1/5 — Pointless and nonfunctional

*2025-11-10, version 1.4*

Title summarizes all you need to know. A useless app from a useless insurer.

### 1/5 — Needing the pin off the card to access the card is lame

*2025-05-10, version 1.4*

Needing the pin off the card to access the card EVERYTIME is the most short sighted design in the history of a app development. Given that app misspells providence in the app name in the ios task manager, I guess we shouldn’t expect much.

### 1/5 — The name of the app is misspelled.

*2025-01-08, version 1.4*

When installed, it reads “Provicend”. Whatever Providence paid to the developer, it was too much.

### 4/5 — Could do the job but not great

*2024-01-02, version 1.4*

When you use the member ID from the front and the PIN from the bottom left of the back, it could show the whole family’s insurance card. Just like you bring all the cards in the phone with photos. But that’s it. It would be much better if those digital ones could be ported to Apple wallet.

### 1/5 — No longer works

*2023-11-30, version 1.3*

Worked last year, this year couldn't find my physical card so tried app again and get an unhelpful “Message - Error” dialog.

### 1/5 — Log in

*2023-10-24, version 1.3*

My member ID has a letter in it, of which the app would not allow me to enter letters. So, the app is useless to me

### 1/5 — Doesn’t work at all

*2023-08-26, version 1.3*

I had this app for quite a while and it worked fine. Very barebones, but it functioned as a digital copy of my insurance card. Offloaded the app for a while and when I reinstalled it, it wouldn’t recognize my login info. There’s no option to reset or get assistance or anything. Seems odd that a major insurance company wouldn’t have something as basic as an e-card.

### 1/5 — Useless

*2023-07-20, version 1.3*

I used the app for a while as an easy way to have access to my card. Recently the app stopped working, so I deleted and reinstalled, but now I can log in. Clicking “App support” on the App Store app description leads to a very humorous (read unhelpful) webpage - Providence’s web page. Wish I could get my cards back digitally.

### 1/5 — Doesn’t work on iPhone

*2023-06-02, version 1.3*

This app doesn’t even work on iPhone. Just crashes after hitting “login”. Multi billion dollar medical insurance company and medical provider network but can’t afford simple app development….. embarrassing honestly.

### 1/5 — Confusing app ownership, not available in my area?!

*2022-06-10, version 1.3*

I was hesitant to even download this since the developer name was not Providence but rather “Clarity Software Solutions”. But after researching online and confirming this is indeed legit, I downloaded it. 

The initial screen is confusing - it doesn’t ask you to “sign up”, “create an account”, etc, as is typical with 99% of similar solutions, it just has a PIN, a Member ID and a login button. Ok fine, I choose a pin, enter my member ID…and get an error that either my member ID is incorrect (which it isnt) or this app is not available in your area.  Which is weird because every other insurance company I’ve had for the past 10+ years has had a mobile app. 

Very disappointed in Providence’s weak digital strategy.

## Frequently asked questions about Providence E

### What does the Providence E-Card app do?

The app allows you to digitally view your Providence Health Plan ID card, as well as the ID cards for your spouse and dependents. You can also easily email or fax these cards to your doctor's office, hospital, or pharmacy.

### How do I access my ID card in the app?

After downloading the app, you will need to enter your member ID number and your 4-digit PIN, which is located on the back of your physical ID card. If you do not have your PIN, you can request it from Providence Health Plan Customer Service.

### Is the Providence E-Card app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

### Who is this app for?

This app is designed for members of the Providence Health Plan who want a convenient way to access and share their health insurance ID cards digitally. It's useful for policyholders with spouses and dependents on their plan.

### What if I don't have my PIN?

If you do not have your 4-digit PIN, you can request it from Providence Health Plan Customer Service. You can reach them by calling 503-574-7500 or 800-878-4445.

## Version history (last 4 releases)

### 1.4 — 2023-12-15

• Support for iOS 17

### 1.3 — 2015-10-16

This app has been updated by Apple to display the Apple Watch app icon.

• fixed issue viewing cards on iOS 9.

### 1.2 — 2014-10-27

* Updated to support iOS 8

### 1.0 — 2011-06-23

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*