# Providence Journal eEdition — user reviews > 50 indexed App Store user reviews of Providence Journal eEdition by GateHouse Media, Inc., rated 4.37/5 from 445 ratings. - Source: https://appshunter.io/ios/app/providence-journal-eedition/id458288619/reviews - App overview in markdown: https://appshunter.io/ios/app/providence-journal-eedition/id458288619.md - Rating breakdown: 5★ 285 · 4★ 98 · 3★ 25 · 2★ 14 · 1★ 23 ## What do users think of Providence Journal eEdition? Overall sentiment: positive **Pros** - 👍 Intuitive and easy-to-use interface - 📰 Faithful replica of print newspaper layout - 🔍 Convenient zoom and text enlargement features - ⏰ Early morning availability of daily edition - 📱 Works seamlessly across multiple devices (phone, tablet, iPad) - 🎯 Reader mode for focused article reading - 🌍 Access to other GateHouse Media newspapers - 📚 Easy access to previous issues and archives - ☕ Perfect for morning reading routine - ♻️ Environmentally friendly digital alternative **Cons** - 🐛 Frequent login requirement issues - 📵 Intrusive pop-up advertisements - 🐛 Rendering glitches and display errors - 🔗 Broken links and navigation problems - ⚠️ Inconsistent performance across updates - 📸 Fuzzy image and cartoon loading - 🐢 Slow app responsiveness - ❌ Missing or incomplete article content - 🔐 Account recognition issues with subscriptions - 📉 Declining news coverage quality **Commonly reported bugs** - App crashes and freezes on iPad - Login credentials not saved between sessions - Navigation arrows returning to front page instead of advancing - Links within articles not functioning properly - Security certificate errors - Rendering issues with photos bleeding into text - Swiping and resizing pages behaving erratically - Subscription not recognized after app updates - Articles displaying with missing paragraphs or wrong content - Payment records not syncing between app and newspaper database **Most requested features** - Persistent login to avoid repeated authentication - Word search/definition lookup by highlighting - Offline download capability for email sharing - Improved sports coverage, especially local colleges - Better content curation and timeliness - Copy and share article functionality restoration - Dark mode option - Reduced or contextual advertising ## Newest reviews (17 of 50) ### 4/5 — Great Digital Version of ProJo *2022-10-06, version 3.6.13* Occasional issues when Apple updates operating system. Otherwise works nicely so I can read ProJo on my iPad and even in my iPhone Mini by scanning pages and tapping on the articles that I want to read. ### 5/5 — Almost Perfect *2022-03-19, version 3.6.05* Thank you for making this an easy to maneuver app! One thing I used to be able to do, but I’m not sure that I still can, is to. Copy an article and sent it to myself for future reading. Sometimes I just have time to scan the headlines and that feature allows me to catch up with the article and even reminds me to. ### 5/5 — Huge Improvement *2022-02-18, version 3.5.06* Historically ProJo has had a horrible online presence, starting with a frustratingly difficult process for maintaining account authorization and access across platforms (phone, tablet, laptop). Now much better, e-edition is very smooth. If only the content were better. The sports page is literally yesterday’s news. ### 5/5 — Natural Format *2022-02-14, version 3.5.06* I really like the way the app shows the actual paper. It is reminiscent of actually reading a paper newspaper. Even better, it pulls together the pieces of the articles. ### 5/5 — Balanced reporting *2022-02-06, version 3.5.06* I start my day with Providence Journal. Later when I have time I look at my local California papers. I enjoy Mandy Patinken’s writing. I liked his piece this week on the Olneyville wiener restaurant.😃 ### 5/5 — Great way to catch up *2021-12-05, version 3.5.06* The Providence Journal app is a great way to catch up on the news and sports especially while you’re on the run! ### 5/5 — Layout *2021-11-06, version 3.2.64* I enjoy the fact that the layout of the paper on the app is the same as the actual paper ### 4/5 — Too complicated *2021-10-20, version 3.2.64* Often, when I receive a news alert, I need to sign in. Once I sign in to this app, I believe I should not have to sign in every time I get a new alert or story to read. ### 5/5 — Simply the the best way to read my local paper daily! *2021-10-16, version 3.2.64* I like reading it in the print format and this app makes it super easy to zoom in to read articles add I go. ### 4/5 — Projo *2021-09-23, version 3.2.64* Content has improved greatly. But still too slanted to left, unbalanced editorials on Sundays, several reporters seem to push an issue rather than leaving it up to the reader Not enough sports coverage on local colleges especially URI ### 5/5 — Easy to read *2021-09-13, version 3.2.64* The ability to click on a story and have it pop up in reader mode is fantastic! ### 4/5 — New reading software for the ProJo better but still flawed *2021-08-11, version 3.2.64* The new software for reading the Journal is a great improvement over the earlier, quirky and awkward versions. It greatly improves the reading experience and versatility in accessing information and sending it to others. Unfortunately the amount of errors in how each article is displayed I has been increasing of late! When an article is selected for a closer read, the result on the screen tends to be a mixed up version with some paragraphs missing or whorls sections left out. I’ve even experienced completely different articles displayed. I’m not sure if this is human operator error at the Journal or a software glitch. The Journal should take a closer look at their operation. Without a functioning soft version of the PROJo I would absolutely cancel my long standing subscription! Keep up the good work and for gosh sakes, get your act together! ### 5/5 — PROJO *2021-06-29, version 3.2.64* I enjoy being able to read the print edition on my phone and/or iPad. It’s convenient and I never have to worry that the carrier skipped my house. ### 5/5 — Great app *2021-05-30, version 3.2.64* So nice to be able to read the paper as I remember reading it when it was still on actual paper. Reporting is great in fair! ### 5/5 — Big improvement *2021-05-09, version 3.2.64* Much better than old app, especially now that tapped articles show on the whole page. I’ve always liked seeing the paper as it is printed. ### 5/5 — Paper At My Finger Tips *2021-04-25, version 3.2.64* Love this app, because it gives me the actual paper, just as I would see it if I purchased a hard copy. The app gives me the option to read an article as I would if paper was in my hand, or use the option to click on article and read the whole thing, in one place, without having to continue on another page. It’s easy to navigate and has an option to enlarge an article for easier reading. ### 5/5 — Fact check disinformation *2021-03-22, version 3.1.81* Enjoy local/state/investment/comics and editorial..although opinion letters are sometimes so uninformed as to need fact checking to avoid spread of disinformation. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pop up adds *2022-10-21, version 3.6.13* The latest version introduced really annoying adds that pop up all over the place when you are reading an article. Unfortunately, it is the straw of a newspaper that has been quickly going downhill in quality that will finally break my back and prevent me from resubscribing when my subscription runs out in a month or so. ### 1/5 — Beware *2021-06-20, version 3.2.64* When this app works, it’s great, but over the past two months, it has only worked 50% of the time. Calling the Providence Journal doesn’t help, as the company has no record of my $199 payment made in March. Apple also doesn’t help. Find another way to purchase your newspaper or be prepared for the frustration that comes when you sit down for your morning coffee and daily eEdition to discover nothing but error messages. ### 1/5 — Woeful and Horrible App *2021-02-18, version 3.1.81* I give up. After hoping this app would improve, it keeps getting worse. Functionally, it stinks. The news coverage stinks too. It is a sad excuse for a “local” newspaper, think a whitewashed version of USA Today trying to go home town. It is sad that a once venerable newspaper has sunk to such a low. I do not work for the competition, just a long term paper and app subscriber that is no longer and will never be either again. ### 1/5 — This is easily the worst app on my iPad *2020-06-04, version 3.1.81* I can’t believe I actually have to pay to use it. It’s a struggle to use. It’s unresponsive at times and slow to respond all the time. Most links don’t work. When you hit the link to go to article on another page, most times it brings you right back to A1. When you hit the arrow to the next page, many times it also brings you back to AI. It’s been like since the release of this version and it’s embarrassing that is is STILL this bad. Does anyone at the journal use the app or even look at it? I may have to cancel my subscription if they can’t fix it. At the moment it appears they don’t even care to try. The old app was great. Maybe a tweak here or there may have made it better, but anything is better than this CRAPP. The only reason this is getting as high as a 1 star is because it won’t allow me to give it 0 strays. This is a media company, you need to do better ### 1/5 — Not worth it *2020-04-03, version 3.1.74* I have had this app since the start, years ago. I didn’t realize how expensive it is compared to direct Online edition from the Journal until I had problems with the new version of the online Journal on Wed. I can’t get refunds, I can’t call anyone for info (Journal doesn’t even know I am a subscriber since my account is through app) and Apple isn’t responsible for Apps. I can’t share my paid subscription with my family. And new version won’t let me download paper offline to be emailed to them using iPad as it did before. Waste of money. ### 1/5 — Can login to the new upgraded version *2020-04-02, version 3.1.74* I have been using the older app for years. The new one just released won’t let me log into the app. Now I can’t read the paper on my iPad. Talked to the support people at the Projo and they said it looks like an Apple issue. If you have not updated the app yet I would recommend you don’t. Seems like there are some bugs to get worked out first. ### 2/5 — New Providence Journal App *2020-04-28, version 3.1.78* This new app is slower than the previous one. It doesn’t always save your place when you go back to it. The old one always did. You can’t click on a word for the definition like the last app. Also when you click on a photo or comic, it takes time for it to come in focus. Other than these few complaints, it’s fine. Easy to navigate the day’s paper, as well as back issues. ### 3/5 — Not what it used to be *2021-11-30, version 3.5.06* I have read the ProJo since I came to RI as a student in 1960. I am well aware of the need to cut personnel in today’s economy. I also know that I can no longer count on the ProJo for all the news. Not long ago, when my team finished a game in the evening, the results would appear with my morning delivery. No longer. But even major news events often do not appear in my morning paper. An earth shattering verdict came out of a Carolina court last Wednesday at noon. Thursday and Friday went by. Not a mention in the paper. We will continue with home delivery and the e edition. I believe in newspapers. I believe in supporting newspapers! I fear for the future of newspapers! David B Stephenson ### 3/5 — Makes me log in every time *2020-08-06, version 3.1.81* The app works well, but won’t save my login for a subscription directly with the newspaper - the app makes me login in each and every time I open it, with the multiple login screens to click through that are slow to load! ### 3/5 — Revised review: Links don’t work, other major bugs *2020-04-15, version 3.1.78* April 15: The latest revision has fixed the problems with nonworking links and rendering issues, and the security certificate error is gone. Getting the update to recognize my subscription through Apple was a bit of an ordeal, and required deleting and reloading the app. Swiping and resizing the paper image is still dodgy, and the fuzzy rendering reported in another review still occurs for certain graphical components. I am changing my rating from one to three stars. April 3: There are major problems with the latest version on my iPad*: links don’t work at all; rendering is buggy, with photos and other graphical elements frequently bleeding into text areas, resulting in unreadable text; swiping/resizing pages is dodgy; constant error message at the top regarding an invalid security certificate. (At least I think that’s what it is saying, as the lower part if the text line is cut off. Even the error messages are rendered with errors!) This update was clearly issued without adequate testing and should not have been released at all, especially during a global crisis. I hope the app is fixed soon. Until then, I will have to read the ProJo on my ancient iPad 2, which is still running the previous version and works fine. The downward spiral continues. C’mon, Gannett! * iPad Pro 12.9” 2nd gen, iPadOS 13.3.1 ## Most praised reviews (10 highest-rated) ### 5/5 — E. Paper, Providence Journal *2023-02-21, version 3.6.13* Tha E paper is available every morning by at least 0600. It covers all the Important events of the world, local, sports and updated weather. ### 5/5 — Enjoying the app! *2023-01-23, version 3.6.13* I am now in the habit of my morning paper again…online☕️ and I love the ease and availability of looking back at previous issues. ### 5/5 — Surprised at the ease of usage *2022-11-09, version 3.6.13* I was leery about switching to online but am pleasantly surprised at how easy it is to manipulate and follow as if I were reading the paper version. ### 5/5 — Keeping us well informed *2022-10-16, version 3.6.13* The ProJo is giving us the info we need to be well informed on local and regional news. There is also many fun and quirky RI stories. ### 5/5 — Great resource *2022-09-16, version 3.6.13* This app not only gives me a professionally prepared edition of the Providence Journal, but it also provides a gateway to e papers from all over the country. It is a very user friendly app , and my paper is waiting for me to enjoy with my first cup of coffee to start my day. Informed citizens are essential to the success of our experiment in representative democracy, and this app ensures that we are informed. ### 5/5 — What a News Paper Should Be *2022-09-08, version 3.6.13* Enjoying on catching up with news from the place I grew up. ### 5/5 — Works pretty good *2022-08-19, version 3.6.13* The app works much better than using the website accessed e edition. At least with Chrome. ### 5/5 — Use this app to access other non working GateHouse e-editions *2022-08-11, version 3.6.13* I installed this app as I was having problems with Pueblo Chieftain e-edition app crashing. Both publications are in the GateHouse Media inc. family of newspapers. From this app I can access and read the Pueblo Chieftain e-edition without any issues. I have shared this information with the Pueblo Chieftain suggesting they start using this app. If you are having issues with your Pueblo Chieftain e-edition app closing out, I suggest you install the Providence Journal app as it may solve your problems also. ### 5/5 — Easy to use *2022-08-08, version 3.6.13* It very easy to use. Especially the ability to make the print larger. ### 5/5 — Providence Journal eEdition *2022-05-17, version 3.6.05* Easy to use and informative—allows the reader to keep up with salient local news for which few sources are available. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*