# Providence OnboardMe — user reviews > 13 indexed App Store user reviews of Providence OnboardMe by PROVIDENCE HEALTH & SERVICES - WASHINGTON, rated 4.82/5 from 2,341 ratings. - Source: https://appshunter.io/ios/app/providence-onboardme/id1547525916/reviews - App overview in markdown: https://appshunter.io/ios/app/providence-onboardme/id1547525916.md - Rating breakdown: 5★ 2,097 · 4★ 143 · 3★ 52 · 2★ 10 · 1★ 38 ## What do users think of Providence OnboardMe? Overall sentiment: negative **Pros** - 👍 Helpful staff **Cons** - 🐛 App crashes and freezes frequently - 🐛 PDF files unable to scroll - 🐛 Constantly logs out user - 🐛 Glitches when trying to explore - 🐛 Inaccurate user information - 🐛 App doesn't update in real-time - 🐛 App doesn't work at all - 🐛 Requires new authentication code every login **Commonly reported bugs** - Login screen not working - App not compatible with older devices - Issues between app and onboarding specialist **Most requested features** - Improve stability and reliability - Enhance PDF viewing functionality ## Most critical reviews (10 lowest-rated) ### 1/5 — Not a great app *2026-05-31, version 1.108.0* This app doesn’t let you scroll. It’s very basic and wonky. I don’t like the app at all. It does not help; it hinders and causes more tension and problems. ### 1/5 — Keeps logging me out and glitches *2023-06-26, version 1.57.0* Logs me out so many times. Glitches me when trying to explore as well logs out again. Like every minute to 3 the longest I was able to look around, I get automatically kicked out to log back in. Not only that, I log in many times just to log in again. Very difficult to navigate and maintain the understanding. This is also making things difficult to update. ### 1/5 — Not helpful *2023-06-06, version 1.57.0* I was hoping this app would help wrangle together the plethora of separate companies for Providence onboarding… but no. They entered my telephone number as log in incorrectly and never updated it. It’s very discouraging and makes you ponder if you should hire onto a company that has such poor hr hiring procedures that seem designed to waste your time. ### 1/5 — Waste of time *2022-11-07, version 1.43.1* This doesn’t show what you have done in the hiring process accurately. Actually makes the process longer and more frustrating ### 1/5 — Ridiculous *2022-11-06, version 1.43.1* I’m am almost going to rethink my employment with this company. All over the place with the hiring process. The manager is amazing but the hoops to jump through I am rethinking. ### 1/5 — cant even get past the login *2022-09-23, version 1.41.0* i had to download this to progress in the hiring process for a new job, and it has you login with mobile number and requisition number in a mini browser. i enter all that in and press login and.... nothing. it wont loading anything but a white page. i can't even pull the URL to try and open in in a full browser app. i can't do anything, i can't even access the rest of the app because i am stuck at this stage update: i contacted tech support and they copy/pasted the instructions to me and i told them i've been correctly following them from the start. even deleting and reinstalling the app several times. and then 2 days later they had the audacity to email me back asking if i could login yet or not. they offered no actual help or trouble shooting. horrible service. the website isn't any better, hitting the "contact us" button opens my email app with an error "something went wrong. please try again later". their website also has my first and last names listed backwards and i can't change it unless i submit a form showing i legally changed my name.... the website is just as poorly designed and broken as the app. i can only pray that customers using Providence as their medical caregivers are not suffering these kinds of technical problems, because this does not instill faith in how the company is functioning :( ### 1/5 — Don’t bother *2022-08-30, version 1.37.0* App doesn’t update in real-time, or at all, really. Onboarding was complete and app still showed 7 pending items. Not helpful at all. ### 1/5 — App does not work at all, please fix or delete it *2022-08-19, version 1.37.0* This app is horrible and does not work as all. Eveytime I tried to log in, it requires new code and it only lets me in for like a second and then asking for new code again. It is so defective and super annoying. ### 1/5 — Workers *2022-06-28, version 1.33.0* This app waste time . I try reset app many time and still doesn’t work . Just keep searching for download. I had to email the team get help! Pls delete the app. ### 1/5 — Cumbersome *2022-04-13, version 1.29.0* Every time I try to log in it requires a new authentication code. I then have to email the support team to get a new code. It’s very cumbersome. ## Most praised reviews (3 highest-rated) ### 5/5 — Covenenant *2025-08-11, version 1.100.0* Helpful staff ### 4/5 — Worked Fairly Well *2022-11-22* Obviously, this app has been upgraded A LOT since the other reviews were written. I was able to submit my certs, all info + a pic for badge, and stay on track w/all my onboarding tasks. Now I do believe there are issues between your REAL On-Boarding Specialist & the app, as the On-Boarding Specialist seemed “lost” & I had to ask her about certain tasks I SHOULD be doing, but that had NOTHING to do w/the app. The app worked pretty well for me & made my On-Boarding fairly easy!! ### 3/5 — App Needs work *2025-10-07, version 1.100.0* App crashes and freezes a lot. Constantly needing to restart it. PDF files are unable to scroll, which is not helpful when a file is more that one page long. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*