# Providence Swedish — user reviews > 73 indexed App Store user reviews of Providence Swedish by SWEDISH HEALTH SERVICES, rated 4.82/5 from 11,312 ratings. - Source: https://appshunter.io/ios/app/providence-swedish/id1131387262/reviews - App overview in markdown: https://appshunter.io/ios/app/providence-swedish/id1131387262.md - Rating breakdown: 5★ 9,418 · 4★ 1,150 · 3★ 212 · 2★ 35 · 1★ 58 ## What do users think of Providence Swedish? Overall sentiment: neutral **Pros** - 👍 Convenient and easy to navigate - 🚀 Zoom appointments work well - 👍 Professionalism and courtesy of staff - 👍 Easy to use and informative - 👍 Feeling respected by all departments - 👍 Ability to use app at Swedish - 👍 I always use it **Cons** - 🐛 Lately slow and stalls constantly - 🔒 Unable to access MyChart due to outdated device - 🐛 Always changing, confusing, won't take password - 🐛 App doesn't work, can't see appointments - 🐛 Worthless, just get error pop-ups - 🐛 Can't login, session keeps timing out - 🐛 Two separate logins required - 🐛 Can't reply to provider messages - 🐛 Billing badges even with accounts paid **Commonly reported bugs** - App shuts down after 5 seconds - Endless loop when trying to update - No iPad support for virtual visits - Many essential features missing - MyChart login not functional - Links in messages not clickable - Can't login with existing web username **Most requested features** - Ability to email records to other practitioners - Option to save incomplete messages and retrieve them ## Newest reviews (16 of 73) ### 3/5 — Slow *2026-06-06, version 10.4.2* I love the app it just pulls the data very slow specially test results ### 2/5 — Cancer Patient !!! *2026-01-24, version 10.2.1* This hospital is a place where you can get well easily (especially cancer wing) because of the care the staff are professional care givers from the receptionist, nurses and Doctors they are all caring and compassionate. To there patients. From the beginning to the ringing of the bell. God bless you All. Keep up the good works. ### 5/5 — Convenient, easy to navigate *2024-09-16, version 9.6.0* Also nice to be able to communicate with health professionals via email. Beware, if you ask too detailed a question, you/your insurance could be charged. This makes sense of course, you are taking up their time, but we don’t always think about that when sending an email. Still, it’s nice to have the ability for quick correspondence and this app allows for it. ### 5/5 — Amazing staff *2024-08-01, version 9.4.0* I went to the ER at Swedish Edmonds last night. I went in and out. Staff were amazing. Triage nurse was very compassionate and very caring. Another inside the ER was amazing. Thank you so much to all the staff for all your professional care at this ER. ### 5/5 — Zoom appointment *2024-06-02, version 9.2.0* Absolutely enjoy the professionalism and convenience of being able to do my zoom appointment. The complete courtesy and convenience, total respect and absolute knowledge that is given to me each, and every time makes it completely soothing and always with the Atmos of care. ### 5/5 — Cramer, all doctors there and Swedish in general *2024-04-30, version 9.1.1* I am 73 now and very picky. I have never interacted with an organization more professional than Swedish to my knowledge, and that includes Dr.Cramer. Furthermore, once you learn how to use the Swedish app, information exchange and user friendliness is five star as well. Example: had blood drawn at the hospital this morning at 7 AM (Don't like that I had to fast but they'll fix that sooner or later) Was home around 7:30 AM opened the app on my iPad and had all the results at my fingertips. After asking Google, I had an idea what the results were. I'm writing this five star review after I made an appointment with Dr. Kramer, on a day and time that works just right for me. Go Swedish! ### 5/5 — Lew Meyer *2024-02-17, version 8.17.0* I much prefer your system over others I unfortunately have to use. ### 5/5 — Easy *2024-02-07, version 8.16.0* I find it easier to Find! ### 5/5 — Chart usage *2024-01-09, version 8.16.0* I’ve used several different my charts and have that this has been the easiest and most informative to use. ### 5/5 — New patient, I am…SRD *2023-11-07, version 8.15.0* Feeling respected…in all departments with whom I have come connected! Thank you for the confidence I feel in moving ahead with my next steps at OBGYN medical helps as a senior. ### 5/5 — Swedish-Gamma Knife Team *2023-10-13, version 8.13.1* I felt fortunate indeed to work with the Gamma Knife team at Swedish for my Trigeminal Neuralgia. I opted for this radiography treatment after I could no longer tolerate the high doses of anticonvulsants needed to stem the neuralgia pain. Dr.Loiselle, Dr. Tymchak, Betsy, Sandy and Joe all coordinated my care for the Gamma Knife radio-procedure with such quality care and professionalism that I could not have asked for more careful attention start to finish—and I am most grateful. While I realize the procedure may take 8 weeks or so before I will feel the full benefit, I remain optimistic and know they will continue to do all they can to support the best outcome. Highly recommend. ### 4/5 — Love Swedish! *2023-10-06, version 8.13.1* Have always been happy with every one at Swedish! It’s the best! ### 5/5 — SECURED *2023-10-01, version 8.13.1* Accurate and secured ### 5/5 — So easy and Helpful *2023-09-01, version 8.12.1* We like the ability to use this app when I am at Swedish. Easier than having to pack around a laptop. Thanks. ### 5/5 — I always use it *2023-08-12, version 8.12.1* I only wish all health providers used it. ### 3/5 — Lately Slow and stalls constantly *2023-04-06, version 8.9.0* This app is great when it functions efficiently. For the last few months it is slow and especially when using mychart messaging. It is so frustrating when trying to communicate needed info with my medical care team who often busy and this tool makes it possible. What's happening is this: Just when ready to send off a message and while writing a message, it will just freeze up. Sometimes it will stall and switch over to another screen or to the dashboard and I end up losing the message I was working on. I sent a message though the mychart customer service regarding this and no reply from them. This is not a new problem and has been going on for many months. It would be great to have a place in the app where messages that are incomplete magically get saved somewhere and can be retrieved in these instances. In spite all that, I must say that I do love the convenience and I've had good experiences with it. I do love the way the layout is and how easy it is to navigate throughout the app when there are no interruptions. Thank you for your review of this feedback. Joanna ## Most critical reviews (10 lowest-rated) ### 1/5 — Technical issues *2026-09-03, version 10.5.0* Logged me out and the screens to log back in don’t work all ### 1/5 — Far from seamless experience *2026-02-10, version 10.2.1* Was hoping for simple and easy communication with Swedish about my health. There is some useful information, example lab results, once you find them. But there are big gaps in accuracy in other areas. Two examples are when I recently had to reschedule an appointment with a specialist I was sent a link to a Providence branded version of mychart, which asked for a providence login. No message would better. Another is the reminder area is cluttered with conflicting and inaccurate information. As an example, if an appointment date is updated at the front desk the appointment is still shown as being on the original date. Inaccurate and useless if you want to find the date of the new appointment. In conclusion, if some information is unreliable how can a patient trust any of the information. The app would be far better if the unreliable features were removed until they worked correctly. ### 1/5 — Why fix what isn’t broken? *2024-09-09, version 9.5.0* Old My Chart was doing just fine. This one - so much to be desired. My desire : if it was never created and spent money on it. ### 1/5 — Terrible experience with MyChart *2024-04-18, version 9.1.1* Constant login issues. I Unable to access test results. This is a very poor user experience specially when it comes to accessing health data. ### 1/5 — Swedish Health app *2023-03-21, version 8.9.0* I have been UNABLE to access MyChart At All because my iPhone 6S is considered outdated. WHAT ARE MY OPTIONS?!? I canNot afford to upgrade my phone!! I Really need to be able to access MyChart to be in touch with my doctors; I have Many doctors at Swedish that expect me to be able to be in contact (and receive contact from them!). Please!, can Someone contact me and help me with this longstanding, Urgent and very upsetting and unfortunate situation? I would greatly appreciate assistance with this very serious issue? Thank you for your time and attention with this matter!! Sincerely, Tara B. ### 1/5 — Review *2022-10-20, version 8.5.1* Always changing confusing won’t take my password. Can’t send review?? ### 1/5 — App doesn’t work *2022-03-16, version 8.0.0* Can’t see appointment, assistant doesn’t have the options to get to issue, and can’t access my chart - keeps saying try again. ### 1/5 — Worthless. I just get an error pop up *2021-12-20, version 7.4.0* Providence stinks and this app stinks worse. Nothing but error notices no matter what I do. It has to be this app. ### 1/5 — Can’t login! *2021-04-30, version 6.15.1* This app seems pretty polished for making appointments, but I can’t tell for sure because my session keeps timing out! I made my account in the app several minutes ago and was disappointed to find out my session always times out as soon as I log in. ### 1/5 — App issue *2020-11-25, version 6.10.0* I log on fine with no problem but as soon as it lets me in it tells me my session has expired and takes me back to the log in page I’ve uninstalled and installed and can’t get anything really need to email my dr cause of some issues and I can’t get in really wish it would work would save me time from having to wait on a phone call ## Most praised reviews (10 highest-rated) ### 5/5 — To,my Primary Care Provider Dr.Jessica Guh,MD Swedish Family Practice Cherry Hill Seattle *2026-06-09, version 10.4.2* I, hope to continue to keep my diabetes in check.Please,continue to lend to me your expertise on diabetes control.Do,keep in touch with me, and allow my younger brother Floyd Ethan Thomas to assist,me.Sincerly, Paul Vernon Thomas ### 5/5 — Amazing *2026-05-01, version 10.4.0* Very good service👍🏻 ### 5/5 — To,my Primary Care Provider Lisa Chan,MD Swedish Cherry Hill Seattle *2026-03-31, version 10.3.1* I, hope to continue to keep my diabetes in check.Please,continue to lend to me your expertise on diabetes control.Do,keep in touch with me, and allow my younger brother Floyd Ethan Thomas to assist,me.Sincerly, Paul Vernon Thomas ### 5/5 — Happy Patient *2025-11-08, version 10.0.0* I am very happy with my primary care provider, Dr. Min Dao ### 5/5 — Helpful resources *2025-11-04, version 10.0.0* I’m currently struggling with many issues and Swedish is right by my side, helping me overcome the obstacles in my path. ### 5/5 — Great system/great people *2025-09-07, version 9.16.0* I’ve been going to the Swedish Issaquah campus since it opened. It’s an awesome hospital with awesome people, Doctors included. I’ve used many of the types of medicine available; including surgery. My primary care MD Dr. Shultz & my Nephrologist Dr.Barkan are, the best. ### 5/5 — Helpful *2025-07-25, version 9.15.1* I find it a great relief to have all of my medical information aggregated on one website. It’s easy to navigate as well. ### 5/5 — Fantastic Doctors *2025-05-26, version 9.14.0* Best medical care I have had in my 86 years! ### 5/5 — Patient *2025-04-22, version 9.13.0* I can always get an appointment and the staff are very friendly ### 5/5 — Great Hospital *2025-04-07, version 9.12.0* Since I've been going to Swedish Hospital I found them to be the most accommodating and professional organization I have seen in recent memory. They work hard to align to your schedule especially since work from home options have gone away - this really helps --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*