# Provident Funding — user reviews > 73 indexed App Store user reviews of Provident Funding by Provident Funding Associates, L.P., rated 4.70/5 from 1,276 ratings. - Source: https://appshunter.io/ios/app/provident-funding/id605817443/reviews - App overview in markdown: https://appshunter.io/ios/app/provident-funding/id605817443.md - Rating breakdown: 5★ 1,031 · 4★ 158 · 3★ 33 · 2★ 18 · 1★ 36 ## What do users think of Provident Funding? Overall sentiment: positive **Pros** - 🚀 Great App and Good Service - 🚀 Amazing app - 🚀 Makes everything EASY - 🚀 Great app! - 🚀 Great app - 🚀 Detailed App - 🚀 All I need on demand - 🚀 Convenient - 🚀 Easy to use - 🚀 Great app - 🚀 Super Convenient! - 🚀 Great app to track your loan - 🚀 Simply Beautiful - 🚀 Outstanding app - 🚀 Awesome! - 🚀 Easy Peasy - 🚀 Thank you Provident - 🚀 Improvements are great! - 🚀 Latest Updates are Fantastic! - 🚀 The update is terrific! - 🚀 Awesome Updates - 🚀 Simple - 🚀 Well Designed - 🚀 Informative and simple - 🚀 Love this app - 🚀 Easy to use **Cons** - 🐛 Does the basics. - 🐛 Lack of payment options - 🐛 No Bi-Monthly Payment. - 🐛 Not flexible - 🐛 WAS fine. Not now - 🐛 I don't want paperless!! - 🐛 App is so boring! - 🐛 No FaceID - 🐛 Needs to work in landscape mode - 🐛 Where's the calculator? - 🔒 Security - 🐛 Doesn't support modern phones - 🐛 Update - 🐛 Password - 🐛 Old style - 🐛 User Experience is Important - 🐛 Could use a refresh - 🐛 Last updated 2 years ago - 🐛 App need an overhaul - 🐛 Old app layout needs updates including faceID/touchID - 🐛 Actually and summer balance are different - 🐛 Can't log on to app - 🐛 Login credentials not in sync - 🐛 Cannot login - 🐛 Needs updating - 🐛 Good app but more enhancements needed - 🐛 Can't login - 🐛 Needs some work - 🐛 Can't even open it! **Commonly reported bugs** - Endless Face ID loop - Crashes when saving documents - Incompatible with older devices - Login screen freezes **Most requested features** - Bi-monthly payment option - Landscape mode support - Mortgage calculator - Face ID/Touch ID support - Dark mode - Advanced analytics dashboard ## Newest reviews (17 of 73) ### 2/5 — Does the basics. *2025-08-02, version 5.7.2* I literally just need to pay my bill, which it does - but I DO NOT NEED the absurd pop up “do you like the Provident Funding app?” This isn’t freaking Candy Crush. Are you trying to boost your star rating by ramming it down people’s throats? Don’t do that. ### 5/5 — Easy to use *2025-01-19, version 5.7.2* The app is easy to use and covers all options. ### 5/5 — Great app *2025-01-17, version 5.7.2* Super easy to use! ### 2/5 — Lack of payment options *2024-10-07, version 5.7.1* It is absolutely absurd that you cannot make bi-monthly payments with autopay. It’s even weirder that you cannot do it without autopay. So disappointed my mortgage is now through provident. ### 5/5 — Super Convenient! *2024-06-15, version 5.7.1* Using the Provident app makes managing my mortgage payments very convenient. Very user friendly! ### 5/5 — Great app to track your loan *2024-04-17, version 5.7.1* I have been very happy with the Provident funding app and its features. It gives me quick access to my loan details with useful calculators and rate look ups. ### 5/5 — Simply Beautiful *2024-03-11, version 5.7.1* I wish more companies created apps like this- simple, straightforward, fast and easy. ### 5/5 — Outstanding app *2024-03-05, version 5.7.1* Outstanding app and expect nothing less from this excellent lender company ### 2/5 — WAS fine. Not now *2021-09-25, version 5.4.0* Iphone 14.8 Trying to get in with app and the face id is stuck in an endless loop ### 3/5 — I don’t want paperless!! *2021-01-02, version 5.2.1* This is a really well designed and built app in general. But every time I open it it asks me to go paperless. I don’t want to go paperless. The only options are Now or Later. There isn’t a never option. ### 5/5 — With Touch ID *2020-12-16, version 5.2.1* With the addition of touch ID, this application became very simple and user friendly. Good job guys. Thanks ### 5/5 — Awesome! *2020-11-05, version 5.2.1* Love using the app! Simple to use and I can make a payment from anywhere. ### 5/5 — Easy Peasy *2020-09-09, version 5.1.1* I really like the newest update to Provident. Very easy to use. The color scheme is makes it easy to read. ### 5/5 — Thank you Provident *2020-08-31, version 5.1.1* So many mortgage processors, but few that truly try to invest in customers service. We don’t get to choose who buys our loans. I’m lucky Provident bought mine. This app is one of those investments that help the customers. Great work. Keep it up. ### 4/5 — No FaceID *2020-08-10, version 5.1.1* Decent App but no faceID for login ### 5/5 — Recent improvement *2020-08-08, version 5.1.1* The app is simple. There was recent improvement. ### 5/5 — Improvements are great! *2020-08-03, version 5.1.1* Love the easy to use layout and the amortization calculator is fantastic. Thanks for adding face recognition—so much easier! Thank you!! ## Most critical reviews (10 lowest-rated) ### 1/5 — No Bi-Monthly Payment. *2024-08-07, version 5.7.1* Does not offer a bi-monthly option to pay down your mortgage instead of pay in full every month. Very disappointing. ### 1/5 — Not flexible *2023-12-05, version 5.7.0* First loan company I’ve ever dealt with that won’t allow you to change auto draft date for payments. Such a dumb way to do business. Creates headaches when people get paid on certain days. ### 1/5 — App is so boring! *2020-10-26, version 5.2.1* App is too old. Ten years ago technology. It is so boring. Need to change. I’m very serious about the comment if you want customer to use it. ### 1/5 — Needs to work in landscape mode *2020-07-24, version 5.1.1* Good app except it won’t work in landscape mode. Necessary for iPad users. Please UPDATE! July 24, 2020. Updated but still no landscape mode ### 1/5 — Security *2020-07-07, version 3.1* Worried about the security of this app. It is obviously very old and needs an update. ### 1/5 — Doesn’t support modern phones *2020-07-03, version 3.1* App Store rules require supporting all screen sizes. This app does not, which makes it in violation. Were it to update without addressing this or be introduced as a new app today, it would be rejected. Further, performance and functionality is poor. I do not trust this app to be secure with it being so outdated and clearly no active development team behind it. UI design that looks like it hasn’t been updated since the app was first created 7yrs ago. Seems reasonable when looking at the update history. If you have no intentions to keep this app running well, you might as well delete it and stick with mobile website support only. The website is already more useful than this app... ### 1/5 — Definitely needs Touch ID! *2020-02-29, version 3.1* App is ok but with complex passwords on a phone, Touch ID is must have. ### 1/5 — Update *2020-02-27, version 3.1* Update the app to the newest iOS ### 1/5 — User Experience is Important *2020-01-05, version 3.1* While the app is functional, it’s got the UI from the iPhone 3 era. Makes me also wonder if they’re using antiquated security. ### 1/5 — App need an overhaul *2019-11-24, version 3.1* Need to revamp the app as it looked very suspicious and no one would know it for sure. ## Most praised reviews (10 highest-rated) ### 5/5 — Provident app *2026-08-07, version 5.8.0* Great app. Very helpful. ### 5/5 — God app. Easy to use *2026-07-18, version 5.7.4* We've had our mortgage with Provident for years. I can get complete, prompt detail on the app any time. ### 5/5 — Great App and Good Service *2025-12-05, version 5.7.4* I’ve had my loan since 2012. No complaints. ### 5/5 — Amazing app *2025-11-02, version 5.7.4* Such a huge improvement over time. It was good before but it was kind of slow. Now it is very fast and also information got a huge improvement on providing all pertinent information and making easier to get what you need to find out! ### 5/5 — Makes everything EASY *2025-08-17, version 5.7.2* I think this app is truly amazing. My husband did everything that had anything to do with the paperwork of life. When he unexpectedly died and I was clueless it was horrible to not understand things that were very simple to a lot of other people! This app is so easy to navigate and makes me feel accomplished to be able to apply extra principle payments! Love it! ### 5/5 — Great app! *2025-05-12, version 5.7.2* We’ve been using this app for years and it’s been easy to use and had everything at my fingertips. Easy to navigate, make payments and locate documents. Highly recommend this app. ### 5/5 — Great app *2025-03-14, version 5.7.2* I am thankful for this app’s ease of use. It is helpful in making my mortgage payments seamlessly. ### 5/5 — Detailed App *2025-03-03, version 5.7.2* Banking Apps can be confusing and have lots of bugs this one is detailed but easily navigated. Payments, Taxes and information easily accessible . ### 5/5 — All I need on demand *2025-02-03, version 5.7.2* I have been using the app for several years. Whether applying for a refinance or checking my balance it’s simple and easy to navigate. My favorite feature is the amortization schedule. You can try out different scenarios on your current mortgage payment to see how it will affect the future savings. Powerful tool at your disposal. I have recommended Provident to all my friends. They always have great rates and simplify the process. ### 5/5 — Convenient *2025-01-31, version 5.7.2* Excellent app. This app supplies you with tools to help you with your mortgage financially. I recommend try it out. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*