# ProvidusPlus

> Mobile banking app for managing accounts and performing transactions. (iPhone/iPad app by ProvidusBank.)

- Source: https://appshunter.io/ios/app/providusplus/id1566859972 (this page in markdown: same URL + `.md`)
- Developer: [ProvidusBank](https://appshunter.io/developer/1321819991)
- Category: Finance
- Price: Free
- Rating: 2.60/5 from 46 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 68 MB
- Languages: American English
- Released: 2021-07-01
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/providusplus/id1566859972/reviews.md

## What is ProvidusPlus?

Download ProvidusBank Mobile APP and enjoy seamless future forward banking on the go!

## Key features

- Seamless future forward banking
- On-the-go access
- Transaction management
- Account balance checks
- Banking services access

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/providusplus/id1566859972/reviews.md

### 1/5 — UX is awful, I just tolerate it

*2026-07-24, version 2.5.1*

Providus needs to hire a competent designer to make this as usuable as GT’s app or like other Neobanks. there is no reason a bank that makes money should have an app this bad. It even makes me worried about the company if they can neglect such a user facing part of the product. Right now, I only use this app when i’ve got no choice, sending money takes too many steps, checking card details even more steps. Now they say I need a separate card app. Man, Please fix this Providus

### 3/5 — Please improve your app

*2026-05-22, version 2.5.0*

I’ve been banking with Providus since 2017, so this feedback comes from years of genuinely using and appreciating the platform. Over the years, the app has looked more modern visually, but from a user experience standpoint, there haven’t been enough practical improvements that make daily banking easier and faster.

Newer fintech platforms like OPay and Moniepoint have raised the standard for usability, and many of the features they offer now feel like basic expectations for any modern banking app. Features such as searchable transaction history, quick access to recent beneficiaries, repeating previous transfers with edited amounts, scrollable monthly transaction history going far back, smart account number recognition/autocomplete while typing, and generally smoother transaction workflows make a huge difference for everyday users.

I believe these are common pain points many customers may not even realize can be improved until they experience better alternatives elsewhere. One feature I genuinely appreciate is the monthly account summary email, but it would be even better to have a similar in-app financial overview and history experience.

Providus has always felt like one of the original “new generation” banks, which is why I hope the team continues to evolve the app beyond visual redesigns and focuses more on deep usability improvements. I’ve watched younger fintech companies gain significant market share by prioritizing user experience, and I believe Providus has the foundation and reputation to compete strongly if it invests more in that area.

### 1/5 — Annoying

*2025-12-03, version 2.5.0*

App not sending OPT ohhh

### 1/5 — App upgrade

*2025-07-01, version Version 2.3.4*

You need to work on your app, add dark mode, faster payment receipt generating and many more.

### 1/5 — Total scam

*2025-06-28*

I can’t make transfer including airtime purchase 

These people are scammers

### 1/5 — Worst bank with bad customer service

*2025-04-09, version Version 2.3.4*

Bank with ProvidusBank you go cry 😭 the most useless bank is Africa I open @providusBank I sent money from my opay account to Providus bank for more than two Providus bank denied they said they did not receive any money I keep calling opay which they sent me a document that my money went successfully to Providus after a long run they finally accepted and the money appeared in my Providus bank account ok let me withdraw the money another problem started they said I should verify my address I sent them Nepa bill Nin phone number they said I should wait for 72 hours anytime I text they will say wait for 72 hours since last month last week they called me to wait after sallah they will send an agent to my house to verify my address I told them agent to my house when I didn’t apply for loan 😂 I have other account in less than 20 minutes or 24  address is verified ok I sent them my alternative number house address bus stop landmark the community name ￼on Friday I waiting till today I decided to text them again they sent me same message that I should send the the landmark bus stop community name same things I already sent on Friday clearly I know my money in that account is gone please don’t be like me avoid this bank at all cost trust me they don’t have customer service if you have any complaints you will regret I will keep posting about this useless bank so other people don’t fall victim

### 1/5 — Scrap this nonsense

*2025-03-17, version Version 2.3.4*

You better scrap this nonsense you call bank. If ordinary registration stage can bring so much errors, then why should one trust them with money?

### 1/5 — Worst App EVER

*2025-03-01, version Version 2.3.4*

The UX of this App is so bad it messed up the Payday for my staff, it’s just another reason people struggle to do proper business in Nigeria, basic infrastructure can NEVER be done well and this is a Bank.  PROVIDUS BANK HAVE LOST A CUSTOMER.

### 1/5 — Unable to make a transfer

*2024-12-09, version 2.3.3*

Why does it show failed when I try to transfer honestly speaking it’s very frustrating and you guys need to work on your app seriously since I’ve been having money in my account I have not been able to transfer out of my account customer care line isn’t going through… and for your information the 1star is just so I can be able to submit the review.

### 1/5 — Worse of The worse

*2024-08-26, version 2.3.2*

Worse of the worse banking app

## Frequently asked questions about ProvidusPlus

### What is ProvidusPlus?

ProvidusPlus is a mobile banking application designed to provide users with seamless, future-forward banking services on the go. It allows for convenient management of accounts and access to various banking features directly from a smartphone.

### Is ProvidusPlus free to download?

Yes, ProvidusPlus is available for free download. There are no upfront costs associated with acquiring the application.

### What devices does ProvidusPlus support?

ProvidusPlus is compatible with iPhone, iPad, and iPod devices. It is designed for the iOS ecosystem.

### How secure is ProvidusPlus?

As a banking application, ProvidusPlus is expected to employ industry-standard security measures to protect user data and financial transactions. Specific security protocols are not detailed in the provided information.

### What types of transactions can I perform with ProvidusPlus?

The app facilitates seamless banking on the go, implying it supports common banking transactions such as checking balances and potentially making transfers or payments. More specific transaction details are not provided.

### How often is ProvidusPlus updated?

The latest version, 2.5.0, was last updated on August 4, 2025. This indicates a recent update, suggesting the app is actively maintained.

### What is the user rating for ProvidusPlus?

ProvidusPlus has a rating of 2.6 stars based on 37 user ratings. This suggests that while functional, there may be areas for improvement based on user feedback.

### Does ProvidusPlus have ads?

No, ProvidusPlus does not contain advertisements. The application is free and does not include any in-app advertisements.

## Version history (last 5 releases)

### 2.5.1 — 2026-07-08

Minor fixes

### 2.5.0 — 2025-08-04

Default language - en-US
Stay in the loop with push notifications & a new bell icon
Card services & statements now on your homepage
FX transfers between your own accounts 
Receipts now generates faster
Smarter error messages when signing up
NQR payment checks & improved username handling
Improved Support via emails 
Bug fixes: OTP, airtime & more

### Version 2.3.4 — 2024-12-17

- Wallet Funding Issue
- Get Help feature on landing page
- Resolved "property storekey" error on transfer to beneficiary for some users

### 2.3.3 — 2024-11-12

Bug fixes.
New features added.

### 2.3.2 — 2024-03-05

Seamless registration process

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## More apps by ProvidusBank

- [ProvidusMobile](https://appshunter.io/ios/app/providusmobile/id1321819992)
- [Collect_Pro](https://appshunter.io/ios/app/collect-pro/id1381474725)
- [Providus Notify](https://appshunter.io/ios/app/providus-notify/id1640027941)
- [Providus Soft Token](https://appshunter.io/ios/app/providus-soft-token/id1642869164)
- [Providus Card App](https://appshunter.io/ios/app/providus-card-app/id6746276785)

All apps by ProvidusBank: https://appshunter.io/developer/1321819991

## Related topics

[providusbank](https://appshunter.io/ios/topics/providusbank) · [providus card app](https://appshunter.io/ios/topics/providus-card-app) · [providusbank card](https://appshunter.io/ios/topics/providusbank-card) · [globus bank](https://appshunter.io/ios/topics/globus-bank) · [v by vfd](https://appshunter.io/ios/topics/v-by-vfd)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
