# Provincial Credit Union — user reviews > 30 indexed App Store user reviews of Provincial Credit Union by Metro Credit Union Ltd., rated 4.06/5 from 18 ratings. - Source: https://appshunter.io/ios/app/provincial-credit-union/id913831172/reviews - App overview in markdown: https://appshunter.io/ios/app/provincial-credit-union/id913831172.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 2 ## Newest reviews (10 of 30) ### 2/5 — Glitchy *2025-06-16, version 17.26.1* Initial run on this new mobile app. Tried several e-transfers which did not go through. The app cancelled a transfer after 3 failed attempts to deposit in bank. Still don’t know what the problem is. ### 3/5 — Banking app *2025-05-15, version 17.26.1* Make the letters and numbers BIGGER PLEASE!! Not everyone has 20/20 vision. I'm having a hard time making them out even when wearing my glasse! ### 2/5 — CU Assist *2023-09-19, version 15.2.78* Had CU customer service talk me through making sure all of my information was correct and helped me set up a new bills to be paid.she sure did make it easy was not hard on the brain. Sure wish CU would set up a class to teach “How To Use Your CU App .”!? ### 1/5 — Frustrated *2023-01-29, version 15.2.42* Have to keep deleting & redownloading this in order to get it to work😡!!!! I have limited amount of data to last me the entire month…every time I have to redownload,I am forced to use up my data,just to check my bank account:(((( Please,FIX THIS APP!!! ### 2/5 — Annoying issues *2023-01-19, version 15.2.42* Can’t open an etransfer from email directly to the app. Need to open the browser to accept. Also no finger print or facial recognition like other credit union apps. ### 3/5 — Good app but glitches/freezes *2022-01-26, version 15.2.42* It’s a pretty good easy to use app after your signed in as far as options usage wise.The problem is I find the app freezes up and is slow to load sometimes.Also I have spent a lot of time try to get interact transfers to send as I get error messages that hinder me sending them for hours sometimes.Also there isn’t enough info about service charges and individual transaction’s on the account history available. It wouldn’t take much to have a 5star app here. ### 1/5 — Freezing *2021-06-19, version 15.2.42* Lately my app is not working and freezes. Also I select for etransfer “use app every time” option and it doesn’t remember my selection. ### 1/5 — Provincial credit union *2021-04-22, version 15.2.36* Always so slow to etransfer. Always so slow for depositing not like other banks. Poor service at the credit union. Lots of charges for transactions no other banks have such fees . The app is very difficult and problematic at times with lots of crashes. Freezes. Screen glitches and more. Very sad to see such poor performance in today’s technology. ### 2/5 — Improvements *2021-03-28, version 15.2.36* The addition of an in app calculator would be appreciated. Also the App tends to freeze which is very frustrating to the user. Other than these a pretty easy app to use. ### 1/5 — Branch *2019-08-20, version 13.17.7* This app will not allow me to change the branch number, therefore I can not log into my account. ## Most critical reviews (10 lowest-rated) ### 1/5 — New app to many problems *2025-05-22, version 17.26.1* It sucks never works right most of the time!! ### 1/5 — Absolutely Unbelievable *2025-05-21, version 17.26.1* After many years of being able to pay all my bills with the money in my account, I am now limited??? ### 1/5 — Very upset *2025-05-18, version 17.26.1* Joining all credit unions together was the biggest mistake you could make.it made things way more inconvenient & harder for me & my family.I hope you lose all your costumers,get forced out of business,& get sued for breaching customer information.I’m closing my accounts & going elsewhere ### 1/5 — Interac e transfers do not work *2025-05-15, version 17.26.1* Interac e transfers do not work. It keeps giving an error saying to enter a 10 digit phone number containing numerals even though I already have. I contacted the CU for assistance and still no response. ### 1/5 — Doesn’t work half the time *2024-12-17, version 15.2.98* App never works properly sick of this bank.. and app. ### 1/5 — bad app *2024-11-06, version 15.2.98* the app is terrible is out of date and doesn’t work half the time ### 1/5 — Buggiest banking app I have *2024-08-17, version 15.2.78* This app is incredibly buggy. It freezes, won’t let me click anything, refers me to contact support and says there’s an issue. If I restart the app a few times eventually it will work. Please fix it! ### 1/5 — hi *2023-09-22, version 15.2.78* it’s slow hate how it takes so long to sign in. a lot of times i try to get on the app it won’t work which makes me late for a payment. ### 1/5 — Banking app *2023-05-18, version 15.2.42* Decent app. But nobody at the bank seems to know how to get it so that both myself and my wife receive separate verification numbers since we were all made to update to a password. ### 1/5 — Security disaster *2023-04-17, version 15.2.42* The security features which have been added have made it extremely difficult to use. It is now very inconsistent for access. We would like to stay with the credit union however this app better improve. ## Most praised reviews (10 highest-rated) ### 5/5 — Simple *2026-05-25, version 18.1.0* Very quick and efficient way to get bills paid on time and in advance. ### 5/5 — Do not like *2025-05-18, version 17.26.1* I cannot access all of my and my husband’s rrsp and TFSA accounts. The only reason it got a 1 was because 0 wasn’t available. ### 5/5 — Well Put Together *2025-02-05, version 15.2.98* Great website in all aspects. ### 5/5 — Reliable *2024-09-26, version 15.2.98* The app is very easy to use. It’s very reliable. It’s not very often where you have problems getting logged in like other banks where it seems to be down all the time. I’m very happy with the credit union app. I would recommend the credit union if they hadn’t to Malgum it and kind of become big bank like I look forward to finding another small bank that treats me like a person ### 5/5 — Such a procedure to view your account *2023-09-14, version 15.2.78* It’s a pain to have to go through everything just to view your account sign in verification code. It’s definitely not a quick way to view your account unlike the Royal Bank where it’s Face ID so convenient. ### 5/5 — Nice App *2021-09-15, version 15.2.42* But you should be able to print off a payment receipt when paying bills through the App. Does the App not support eprinters. Brendon Murphy ### 4/5 — Simple but functional *2023-04-01, version 15.2.42* Similar functionality as the apps from the competition, just a more simple look and feel. I only miss the fact that I cannot give the 'Bill Payees' a nickname, if you have multiple accounts at a certain organization its harder to see which one is for what. ### 4/5 — Works good but *2021-08-03, version 15.2.42* Works good , cheque depositing could be improved and overall app could be smoother. Switched to mainly using rbc because their app is much better. ### 4/5 — Almost perfect *2015-10-15, version 11.0.0* I love this app but the only issue I have is it has no landscape mode. Since I usually leave my iPad on my desk while I do my banking, it's tiresome to have to pick up the iPad while I'm working. Other than that, the app is fantastic. I highly recommend it. ### 3/5 — Banking app *2025-10-30, version 17.26.1* Make the letters and numbers BIGGER PLEASE!! Not everyone has 20/20 vision. I'm having a hard time making them out even when wearing my glasse! And why does a lot of places still have 907 for the start of the acct numbers?? Do your due diligence before "upgrading"!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*