# Provision Cam 2 — user reviews

> 236 indexed App Store user reviews of Provision Cam 2 by Provision, rated 2.70/5 from 51 ratings.

- Source: https://appshunter.io/ios/app/provision-cam-2/id1137050413/reviews
- App overview in markdown: https://appshunter.io/ios/app/provision-cam-2/id1137050413.md
- Rating breakdown: 5★ 17 · 4★ 1 · 3★ 6 · 2★ 4 · 1★ 23

## Newest reviews (17 of 236)

### 3/5 — Theme not colourblind friendly

*2025-11-20, version 1.16.4.10947*

The app colour theme is not easy for me to navigate as a colour blind person. Please consider this in your future UX/UI design process going forward on all your software. Thanks

### 3/5 — 2 way talk stopped working

*2025-04-08*

Everything was fine until the new update and now the two-way talk on IP cameras does not work. Please fix it.

### 4/5 — Ottima

*2025-03-15, version 1.15.2.10161*

Funziona egregiamente ma alcuni bug sono da sistemare. L’opzione di lancio automatico non va e con rete Iliad non va.

### 2/5 — Frustrated

*2025-02-01, version 1.14.3*

The cameras have trouble loading to play back and now I can’t adjust the speed of playback. Everything is super fast that I cannot adjust nor see what’s being reviewed. It was really good for a brief period. Very brief. Spent far too much on these commercial grade cameras for poor quality playback! So frustrating!!!!

### 3/5 — Intuitiva ma scomoda

*2024-12-22, version 1.14.3*

L’applicazione è intuitiva ma si scollega con facilità. Molto spesso capita proprio quando sei in vacanza che si scollega diventando inutile al bisogno.

### 3/5 — Camrea quality

*2024-11-28, version 1.14.3*

Please better the camera quality for Rewinding and back play please and the running time is so slow when trying to play back videos

### 1/5 — Última act horrenda

*2024-09-20, version 1.14.3*

Última actualización y quedó horrible  la app entras y no cargan las cámaras tienes que entrar y salir de la app y yo que tengo conectado a mi monitor las cámaras se reinician cuando falla la app etc URGE RESUELVAN

### 1/5 — Costumer service is an absolute disgrace.

*2024-09-16, version 1.14.3*

My mistake was giving my wife the wrong password.

she tried to use it through the app but the system locked us both out. And it’s been since 

My secret question won’t work and no one would respond to my email's.

My neighbour had his car damaged and came to me but for a video but  I had to disappoint him because I can’t reset my own passwords to access the system. 

apparently I need a dynamic password. 

This company does not reply to it’s customers. Bought these camera 4 years ago 
And lost my password last year. 

Costumer service is non existent. Please grow up and support you’re product. It was not cheap.

### 1/5 — Latest update broke it

*2024-09-07, version 1.14.3*

After the latest update, it takes forever to load each camera and that’s if it even does and also during playback of a recorded event there is no regular speed. It’s in constant fast-forward now.

### 1/5 — Ya no funciona bien

*2024-09-01, version 1.14.3*

Antes funcionaba bien en el teléfono ya ahora todo lo grabado no se ve a velocidad normal

### 2/5 — App

*2024-08-22, version 1.14.3*

It’s terrible I can never see anything !!  What’s the point of having it if it’s no help to me or my family when we are away

### 3/5 — Problemi

*2024-08-22, version 1.14.3*

Non riesco più a vedere i brevi filmati delle notifiche allarme movimento da remoto, cliccando sulla notifica prima veniva riprodotto il video adesso non più . Il messaggio di errore recita “dispositivo off line”, quando in realtà è online perché vedo tranquillamente le telecamere in diretta e le registrazioni i delle stesse. 
Vorrei capire se è colpa dell’ultimo aggiornamento o altro.
Grazie

### 1/5 — Ошибка

*2024-08-14, version 1.14.3*

1.14.3 
 Не правильно вращается камера , после обновления .

### 1/5 — ERROR ACTUALIZADO

*2024-08-14, version 1.14.3*

La nueva actualización que acaban de lanzar tiene bastantes problemas, las cámaras se quedan cargando, y tiene que uno avecé abrir y cerrar la app, URGE que corrijan eso, los clientes ya están dando problemas de eso.

### 1/5 — Playback

*2024-07-10, version 1.13.5.8748*

Your app needs an update. When viewing playback/ recordings it freezes and stops. Your app does not have the best functionality.

### 4/5 — Con rete Iliad non funziona

*2024-07-04, version 1.13.5.8748*

Come da titolo, se hai una SIM Iliad, le telecamere non sono raggiungibili. Con altro operatore o in Wi-Fi invece tutto perfetto.

### 1/5 — Cam2

*2024-04-24, version 1.13.5.8748*

The biggest mistake and disappointment so far…

## Most critical reviews (10 lowest-rated)

### 1/5 — Keeps crashing

*2026-01-27, version 1.16.4.10947*

This app desperately needs improvement. It crashes for days and sometimes weeks. Not reliable at all.

### 1/5 — Average

*2025-11-04, version 1.16.4.10947*

It will cost you a call out from you’re electrician every time the town’s power goes out. 
Who can afford that?

### 1/5 — App not working

*2025-10-30, version 1.16.4.10947*

Ever since the last app update, I find my cameras randomly stop working via the app. I have the app installed in 2 Apple device and both have the same problem. I have to delete and reinstall the app then log back in.
This isn’t a good customer experience.

### 1/5 — Worst app ever

*2025-08-17, version 1.16.4.10947*

Worst app ever. Never works, log me out for no reason, cannot log back in.

### 1/5 — Disappointed

*2025-03-24, version 1.15.2.10161*

Use to work great.  Between 3 locations it will either not show all the locations, or cameras. Buffers constantly.  Lags when watching play backs if it will playback anything. Poor quality.

### 1/5 — Powiadomienia

*2025-03-14, version 1.15.2.10161*

Po ostatniej aktualizacji przestały działać powiadomienia push

### 1/5 — Non funziona con iPhone 16 pro max

*2025-01-28, version 1.14.3*

NON FUNZIONA!

### 1/5 — Device offline

*2025-01-08*

It has been working totally fine for a good part of 2 years, and now, all of a sudden, all my cameras are “offline.” Nothing I do in the app fixes the issue, and I restarted everything. Cameras are on it’s this trash app that isn’t working

### 1/5 — Horrible, outdated app

*2024-11-22, version 1.14.3*

Such a pity that Provision didn’t spend the time and money on their app side. Their hardware has always been good, but this app is lagging behind its competitors

### 1/5 — Update needed

*2024-09-28, version 1.14.3*

Please can we have a update, so many issues

## Most praised reviews (10 highest-rated)

### 5/5 — Tech

*2026-03-24, version 1.16.4.10947*

Good

### 5/5 — Works great!

*2026-01-27*

I’ve been using Provision for about five years now, the app works great, I know it improved a lot in the recent years, the resolution is amazing with 4K, super easy to play back, and back up and share videos.

### 5/5 — Sustituta de Safire smart

*2025-03-08, version 1.14.3*

Funciona perfecto con equipos de Safire smart

### 5/5 — Notifications

*2023-07-11, version 1.11.0.6302*

It shows I’m the app ad here that there are thumbnails and lists for the notifications but I don’t see that on the app? Can someone get in touch with me about this because I get a lot of missed notifications and it takes forever to go through them

### 5/5 — Works great

*2021-09-28, version 1.7.6*

Thx

### 5/5 — Ajánlom minden szkeptikusnak.

*2021-08-25, version 1.7.6*

Ez az alkalmazás tökéletes példa a technológiára, amelynek nem kell bonyolultnak lennie.

### 5/5 — Buena y sencilla

*2021-08-24, version 1.7.6*

Hasta ahora, esta aplicación no me ha defraudado.

### 5/5 — I'm satisfied!

*2021-08-24*

Good live view and playback interface!

### 5/5 — Works well!

*2021-08-24*

I can see what is going on at home when I can't be there.

### 5/5 — Everything I need

*2021-08-24*

Does the job, so far no issues. Easy to use too.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*
