# ProximiT: MBTA Boston Transit — user reviews

> 265 indexed App Store user reviews of ProximiT by Jeff Lopes, rated 4.60/5 from 24,370 ratings.

- Source: https://appshunter.io/ios/app/proximit-mbta-boston-transit/id721033937/reviews
- App overview in markdown: https://appshunter.io/ios/app/proximit-mbta-boston-transit/id721033937.md
- Rating breakdown: 5★ 19,622 · 4★ 2,641 · 3★ 898 · 2★ 363 · 1★ 846

## What do users think of ProximiT?

Overall sentiment: positive

**Pros**

- 🚀 Accurate bus and train times
- 👍 User-friendly interface
- 💡 Customizable favorites
- 🚀 Convenient for commuting
- 👍 Helpful for planning trips

**Cons**

- 🐛 Inconsistent real-time updates
- 🐛 Inaccurate arrival predictions
- 🐛 Fails to show up-to-date information
- 🐛 Unreliable for certain routes
- 🐛 Slow to update location

**Commonly reported bugs**

- Favorite stops order changes unexpectedly
- App stops working during peak hours
- Arrival times jump around erratically

**Most requested features**

- Add support for new Green Line stations
- Ability to reorder favorite stops
- Option to rename favorite stops
- Provide information on bus crowding levels
- Include track numbers for commuter rail stations

## Newest reviews (18 of 265)

### 2/5 — ProximiT

*2026-09-01, version 3.6.0*

Easy to use but slow loading over last month

### 2/5 — Doesn’t show most of the time

*2026-08-20, version 3.6.0*

The app started out really great and was super accurate but now more often than not, it just says no service for any of the lines. Not sure if this is a bug or not but the app is not even usable at this point.

### 1/5 — Does not work

*2026-08-14, version 3.6.0*

The app no longer works

### 4/5 — Improvements

*2026-08-12, version 3.6.0*

It’s generally accurate. Generally, it will say trains are arriving much sooner than they actually are.

### 1/5 — Has stopped working

*2026-08-09, version 3.6.0*

All of a sudden doesn’t work even with upgrade

### 1/5 — Concerned user of AP

*2026-08-09, version 3.6.0*

This AP use to be great .
Now it simply doesn’t work . 
Is the reason the AP won’t work is because they want us to pay for the updated AP?
I will have to find another AP that worked as well as this AP use to (for free) !!!

### 1/5 — Recently not online

*2026-08-09, version 3.6.0*

I’ve logged into Proximity multiple times over the last few weeks, and each time it has told me there is no service on any of my subway or bus lines

This app has been a lifeline and now, without it, it’s awful.

When it’s working is great, but without the connectivity, I’m dead in the water.

### 1/5 — Don’t was download space

*2026-08-08, version 3.6.0*

The entire app of saved locations is blank. It’s quite annoying and no point in having a useless app.

### 1/5 — Broken app

*2026-08-08, version 3.6.0*

Used to work mostly but now it doesn’t do anything at all anymore the past few days. Zero times are shown at all

### 1/5 — Doesn’t work anymore

*2026-08-07, version 3.6.0*

The app literally has stopped working. No times load or show up for anything when you open the app. I guess the whole app has crashed. I know others are having the same problem. Don’t bother downloading.

### 1/5 — Not showing any service

*2026-08-07, version 3.6.0*

This app is not longer showing any bus or train times at all. No information is showing. Is the app broken or something? It’s completely useless and unusable now.

### 3/5 — It’s okay

*2026-08-07, version 3.6.0*

It works fine most of the time but it’s not consistent lately, have not been accurately about the train for a couple of weeks

### 3/5 — The app doesn’t work all the time.

*2026-08-07, version 3.6.0*

Sometimes it doesn’t work or show times or position on GPS. It needs an update bad

### 1/5 — App not working

*2026-08-07, version 3.6.0*

Times won’t load anymore, used to work great. Please fix, seems like many are having issues based on other recent reviews

### 4/5 — app is currently not working

*2026-08-07, version 3.6.0*

hii i love this app so much but it is currently not working again and it hasn’t really been working for the past week or so, can you please add a feature to report a bug so we can notify when the app is not working

### 1/5 — Faulty when you need it most

*2026-08-07, version 3.6.0*

Constantly not showing the times (feed problems from the MBTA, or glitchy programming?), esp. during rush hour and weekends.

### 1/5 — Always broken

*2026-08-06, version 3.6.0*

Never works lately

### 3/5 — Used to be great

*2026-08-06, version 3.6.0*

This was my go to transit app for a while. As soon as I paid the 5 bucks to support the devs it stopped working. I rarely get times to show at all and never consistently. I’ve since downloaded other transit apps and they do not have the same issues, so I doubt it is the API

## Most critical reviews (10 lowest-rated)

### 1/5 — The worst

*2026-09-03, version 3.6.0*

Never accurate. Sometimes goes completely dark during rush hour commute.

### 1/5 — Stopped working entirely this summer (2026)

*2026-08-29, version 3.6.0*

Not sure how to get in touch with app support but it hasn’t worked at all in weeks. None of the bus or train times load anymore

### 1/5 — Fall from grace

*2026-08-29, version 3.6.0*

Used to be an amazing app that would work well and accurately, however recently the app has been extremely buggy, and will only work half the time, the other half of the time you can’t see any of the times of the busses or trains. It’s like a 50/50 shot whether or not it will work when I click it

### 1/5 — App stopped working

*2026-08-29, version 3.6.0*

I enjoyed using this app for several years, and it was always reliable in terms of information. Unfortunately for the past couple of months the app just stopped working. I’m unsure of the reason, but I cannot rate this app highly if it doesn’t even work as intended.

### 1/5 — App has stopped working.

*2026-08-26, version 3.6.0*

Please consider fixing this app! You were doing an invaluable public service, and people need accurate reliable information about how to use our city’s transportation network!!

### 1/5 — Unable to retrieve data

*2026-08-26, version 3.6.0*

On numerous occasions the App show nothing after 5 minutes even though I have 4-5 bars. When it  it works which isn’t often, it was accurate

### 1/5 — awful

*2026-08-20, version 3.6.0*

this app always stops working…have done the recommended fixes and it will work for a short time then quit

### 1/5 — Don’t waste download space

*2026-08-16, version 3.6.0*

The entire app of saved locations is blank. It’s quite annoying and no point in having a useless app.
Never works.

### 1/5 — Stopped working

*2026-08-15, version 3.6.0*

Used to be great, stopped loading schedules about a month ago and nothing has fixed it

### 1/5 — So sad

*2026-08-14, version 3.6.0*

Recently stopped working

## Most praised reviews (10 highest-rated)

### 5/5 — The accurate one!

*2026-08-21, version 3.6.0*

This app has been great! Better than all the others. Much appreciated! Keep up with consistency…
Thomas

### 5/5 — The accurate one!

*2026-08-05, version 3.6.0*

This app has been great! Better than all the others. Much appreciated! Keep up with consistency…
Thomas

### 5/5 — Thank you so much for this app. So so much

*2026-07-24, version 3.6.0*

The only thing that could make this app better is an iPhone widget. Please

### 5/5 — Really Accurate!

*2026-07-23, version 3.6.0*

This is the only app I use to track the T and is really accurate!

### 5/5 — Rt 111

*2026-07-01, version 3.6.0*

Excellent

### 5/5 — MBTA APP

*2026-05-27, version 3.6.0*

My favorite travel app

### 5/5 — Great

*2026-05-23, version 3.6.0*

Great help

### 5/5 — Helpful!

*2026-05-12, version 3.5.1*

Helps me catch the bus and subways, and is usually accurate. (I blame the T when it isn’t.) Also great for helping me plan trips.

### 5/5 — What the MBTA app wishes it was

*2026-05-09, version 3.5.1*

So easy to use, great interface. Highly recommend

### 5/5 — Accurate and simple

*2026-05-08, version 3.5.1*

Best app I have ever used!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
