# PRU E-Benefits > Digital platform for managing employee health benefits and accessing medical services. (iPhone/iPad app by INTEGRATED HEALTH PLANS PTE LTD.) - Source: https://appshunter.io/ios/app/pru-e-benefits/id6467632407 (this page in markdown: same URL + `.md`) - Developer: [INTEGRATED HEALTH PLANS PTE LTD](https://appshunter.io/developer/522001558) - Category: Health & Fitness, Medical - Price: Free - Rating: 4.50/5 from 11 App Store ratings · 13 written reviews indexed - Age rating: 12+ - Requires: iOS 12.0 · 162 MB - Languages: American English - Released: 2024-01-29 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pru-e-benefits/id6467632407/reviews.md ## What is PRU E? Healthcare at your fingertips with Prudential Employee Benefits - E-card for panel clinic identification - Panel clinic locator and operating hours - Tele-Consultation - Claim submission, status & history - Request for Letter of Guarantee - View Benefits, Utilisation and Balance - 24 by 7 Hotline - Online resources ## Key features - E-card for panel clinic identification - Panel clinic locator - Tele-Consultation services - Claim submission and tracking - View benefits and utilization - Request for Letter of Guarantee ## Recent user reviews (10 of 13) All indexed reviews: https://appshunter.io/ios/app/pru-e-benefits/id6467632407/reviews.md ### 1/5 — Bad experience with claims - be aware *2025-10-02, version 1.0.36* Went to a panel dental clinic and was told to pay and claim by the clinic after showed the insurance card, however only paid out non-panel minimum amount instead of full payout amount that’s clearly written in the pending claim. Raise an dispute and hasn’t been resolved after a month. Advise companies to stay away from this plan ### 3/5 — Screen goes off during telemed *2025-08-14, version 1.0.34* I was having a telemed consultation and my screen just go into standby mode and the telemed got cut off. Have to keep tapping my screen lol ### 1/5 — Stupid App *2025-07-11, version 1.0.33* Can’t load all the time, is either jammed or can’t load anything ### 1/5 — No flexibility to search for clinic by area *2025-05-15, version 1.0.30* Limited search functions. ### 1/5 — Terrible service *2025-02-19, version 1.0.27* You need to have a medical and insurance degree to figure out how to claim through prudential ### 1/5 — Buggy and confusing ux *2024-09-16, version 1.0.21* Probably one of the worst apps I have experienced. Super buggy, have been getting about 20 notifications that I’m next in line even though my appointment has been canceled. Repeatedly failed to upload documents even though they fit the requirements. ### 1/5 — difficult to use *2024-09-14, version 1.0.21* not an easy app to use especially to book SP appointment ### 2/5 — Weird app *2024-09-12, version 1.0.21* In Claim status, on one side claim status is pending insurer BUT when I filter for Pending it shows no Claims. Are you guys sure…… ### 1/5 — Telemedicine service is very bad *2024-07-23, version 1.0.17* Went for telemedicine GP consultation to get a referral letter for a specialist. The doctor picked up the call and then hang up on me after 1 second. Then blocked me…What sort of service is that? Awful, I don’t recommend. ### 5/5 — Claim submission *2024-05-20, version 1.0.14* The e-benefits app is easy to understand, clear instructions, fast and able to upload multiple documents in one submission. No stress at all. Very Good!!! ## Frequently asked questions about PRU E ### What can I do with PRU E-Benefits? PRU E-Benefits allows you to access your health benefits digitally. You can use the e-card for panel clinic identification, find nearby clinics, consult with doctors via tele-consultation, submit and track your claims, and view your benefit utilization and balance. ### Is PRU E-Benefits free to use? Yes, PRU E-Benefits is available for free. There are no charges to download or use the application's core features. ### What devices does PRU E-Benefits support? PRU E-Benefits is designed for use on Apple devices, including iPhones, iPads, and iPods. ### How accurate is the panel clinic locator in PRU E-Benefits? The panel clinic locator helps you find nearby clinics and their operating hours. For the most up-to-date information, it's always a good idea to confirm details directly with the clinic. ### Can I submit medical claims through PRU E-Benefits? Yes, you can submit your medical claims directly through the PRU E-Benefits app. The app also allows you to check the status and history of your submitted claims. ### Does PRU E-Benefits offer tele-consultation services? Yes, PRU E-Benefits includes a tele-consultation feature, allowing you to connect with healthcare professionals remotely for medical advice and consultations. ### How often is PRU E-Benefits updated? The latest version of PRU E-Benefits is 1.0.41, which was last updated on February 9, 2026. Updates typically include improvements to features and performance. ### What is the age rating for PRU E-Benefits? PRU E-Benefits has an age rating of 12+, making it suitable for users aged 12 and above. ## Version history (last 5 releases) ### 1.0.49 — 2026-07-07 • Bug fixes ### 1.0.48 — 2026-06-30 • UX/UI enhancement • Bug fixes ### 1.0.47 — 2026-06-16 • Bug fixes ### 1.0.46 — 2026-06-02 • Minor improvements and bug fixes. ### 1.0.45 — 2026-05-21 • Add Announcement Maintenance ## Apps similar to PRU E | App | Rating | Price | Category | | --- | --- | --- | --- | | [Minmed Connect](https://appshunter.io/ios/app/minmed-connect/id1514570975) | 1.0 (7) | Free | Health & Fitness | | [NHG Health](https://appshunter.io/ios/app/nhg-health/id1639265003) | 1.0 (1) | Free | Health & Fitness | | [MyHealth Wallet](https://appshunter.io/ios/app/myhealth-wallet/id1146342948) | 3.0 (1) | Free | Health & Fitness | | [LumiHealth](https://appshunter.io/ios/app/lumihealth/id6449264284) | 4.2 (137) | Free | Health & Fitness | | [Health Buddy](https://appshunter.io/ios/app/health-buddy/id448572997) | 2.2 (15) | Free | Health & Fitness | | [HealthHub SG](https://appshunter.io/ios/app/healthhub-sg/id1034200875) | 4.5 (343) | Free | Health & Fitness | ## More apps by INTEGRATED HEALTH PLANS PTE LTD - [Great Med+](https://appshunter.io/ios/app/great-med-plus/id6449731128) - [IHP OneConnect (SG)](https://appshunter.io/ios/app/ihp-oneconnect-sg/id6654899139) All apps by INTEGRATED HEALTH PLANS PTE LTD: https://appshunter.io/developer/522001558 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*