# Prudential - MyBenefits — Supplemental Health claims > Mobile app for submitting and tracking supplemental health insurance claims. (iPhone/iPad app by Prudential.) - Source: https://appshunter.io/ios/app/prudential-mybenefits/id6751651152 (this page in markdown: same URL + `.md`) - Developer: [Prudential](https://appshunter.io/developer/921588393) - Category: Business - Price: Free - Rating: 1.70/5 from 22 App Store ratings · 19 written reviews indexed - Age rating: +4 - Requires: iOS 26.0 · 41 MB - Languages: American English - Released: 2025-09-17 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/prudential-mybenefits/id6751651152/reviews.md ## What is Prudential? Start and manage your claims with ease With the Prudential MyBenefits mobile app, you can submit and track supplemental health claims for the following employer insurance benefits you have coverage on: -Accident -Critical Illness -Hospital Indemnity MYBENEFITS APP FEATURES Enjoy an easier-than-ever claims experience when you need it the most. With the app, you can: LOG IN SECURELY AND CONVENIENTLY: Log in using biometrics (fingerprint or face recognition). There’s no need to remember complex passwords! SUBMIT AND VIEW CLAIMS: Easily submit your claims directly from the app and view your claims history and status at any time. RECEIVE CLAIM STATUS UPDATES: Receive real-time updates on your claim status and get push notifications for important claim-related information. SUBMIT DOCUMENTS: Use your device's camera to upload claim documents, reducing the need to scan and email documents separately. CHOOSE PAYMENT OPTIONS: Choose how you receive your claim payments, direct deposit or check, depending on your preference. SEAMLESSLY MANAGE YOUR CLAIM ON ANY DEVICE: If you already started a claim on the MyBenefits website, it's simple to switch to the app to manage your claim on the go. To visit the web experience, go to www.prudential.com/mybenefits. DOWNLOAD THE MYBENEFITS APP TODAY! Manage your claims anytime, anywhere. To start, you'll need to create a login at the Prudential MyBenefits website: www.prudential.com/mybenefits. Make sure to log in with your employer's name or ID. Group Insurance coverages are issued by The Prudential Insurance Company of America, a Prudential Financial company, Newark, NJ. © 2025 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide. 1085781-00002-00 ## Key features - Secure biometric login - Submit and view claims - Real-time claim status updates - Upload documents via camera - Choose payment options - Seamless web/app claim management ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/prudential-mybenefits/id6751651152/reviews.md ### 1/5 — Doesn’t work- can’t log in *2026-08-11, version 1.14* This app does not work. When I tried to log in, a verification code was sent to my email. Unable to type the code into app, my only option was to copy and paste it from the email. Once submitted, I was given an error message. Can’t even log in. Worthless app. ### 5/5 — Filed my Wellnesss claim so fast *2026-07-14, version 1.14* Easy breezy ### 1/5 — Horrible *2026-06-22, version 1.14* App does not work been trying to file a claim for several days and it will not let me. Pointless app!! ### 1/5 — This App Stinks *2026-05-11, version 1.12* Never works. Been trying to file a claim for weeks now. It’s like they purposely make it difficult so that they don’t have to pay out.. ### 1/5 — Losing $1000 due to incompetence *2026-05-04, version 1.12* I need to upload documented proof of a hospital visit to receive a $1,000 hospital indemnity benefit, but they won’t let me upload both on the app and on the website!!! ### 1/5 — Cannot login *2026-04-19, version 1.12* Keep receiving message “cannot connect to authentication server” when trying to login. ### 1/5 — Doesn’t work *2026-04-03, version 1.12* App does not recognize login credentials most of the time. On the odd occasion it does login, the app freezes on half the pages requiring a restart with no guarantee of being able to get back in. Sadly, the website isn’t much better ### 1/5 — Don’t Bother *2026-03-06, version 1.12* Arguably the most pointless app in the store. Claims aren’t tracked between my benefits app and my benefits online. You’re essentially downloading an app that takes you online to your benefits. Just look online. ### 1/5 — Not user friendly *2026-03-06, version 1.12* App doesn’t work correctly. I’ve tried it several times over a period of time. I may have to switch my coverage to another provider if I can’t find my benefits ### 2/5 — No access *2026-02-26, version 1.12* I’ve tried over and over to get this app to work. It’s literally useless. And I really need it! ## Frequently asked questions about Prudential ### How do I log in to Prudential MyBenefits? You can log in securely using biometrics like fingerprint or face recognition. If you haven't already, you'll need to create a login at the Prudential MyBenefits website (www.prudential.com/mybenefits) and use your employer's name or ID. ### What types of claims can I submit with Prudential MyBenefits? Prudential MyBenefits allows you to submit and track claims for Accident, Critical Illness, and Hospital Indemnity employer insurance benefits. ### Can I submit documents through the Prudential MyBenefits app? Yes, you can use your device's camera to upload claim documents directly within the app, which simplifies the process compared to scanning and emailing. ### How will I know the status of my claim with Prudential MyBenefits? The app provides real-time updates on your claim status and sends push notifications for important claim-related information. ### Is Prudential MyBenefits available on Android devices? Based on the provided data, the app is currently supported on iPhone and iPod devices. Information on Android availability is not specified. ### How often is Prudential MyBenefits updated? The app was last updated on February 1, 2026, with version 1.12. This indicates a relatively recent update, suggesting ongoing development and maintenance. ### What is the user rating for Prudential MyBenefits? The app has a rating of 3.0 stars based on 4 user ratings. This suggests a mixed reception from its current user base. ### Can I start a claim on the Prudential MyBenefits website and finish it in the app? Yes, the app offers seamless management of your claim across devices. If you began a claim on the MyBenefits website, you can easily switch to the app to continue managing it on the go. ## Version history (last 5 releases) ### 1.15 — 2026-08-13 - Bug fixes - Adds a prompt to request user for App review and rating ### 1.14 — 2026-06-11 1) Marketing video on view coverage page. 2) Document upload bug fixes ### 1.13 — 2026-05-13 1) View your coverages 2) View important system messages and alerts prior to logging in ### 1.12 — 2026-02-01 This release includes a critical update to login functionality needed to prevent login service disruption after 1/31/2026. ### 1.9.1 — 2026-01-06 performance improvements & bug fixes ## Apps similar to Prudential | App | Rating | Price | Category | | --- | --- | --- | --- | | [University Credit Union](https://appshunter.io/ios/app/university-credit-union/id1251951415) | 4.8 (4,512) | Free | Business | ## More apps by Prudential - [Prudential Event App](https://appshunter.io/ios/app/prudential-event-app/id1088975212) - [Empower, Prudential Retirement](https://appshunter.io/ios/app/empower-prudential-retirement/id1205970052) - [Prudential Events](https://appshunter.io/ios/app/prudential-events/id1616708897) - [Blue Hive Office Experience](https://appshunter.io/ios/app/blue-hive-office-experience/id1633234729) - [PruWallet 2.0](https://appshunter.io/ios/app/pruwallet-20/id6502522612) - [Prudential MyBenefits](https://appshunter.io/ios/app/prudential-mybenefits/id6698222004) All apps by Prudential: https://appshunter.io/developer/921588393 ## Related topics [prudential](https://appshunter.io/ios/topics/prudential) · [prudential life insurance](https://appshunter.io/ios/topics/prudential-life-insurance) · [prudential insurance](https://appshunter.io/ios/topics/prudential-insurance) · [apps for prudential insurance services](https://appshunter.io/ios/topics/apps-for-prudential-insurance-services) · [prudential my benefits](https://appshunter.io/ios/topics/prudential-my-benefits) · [prudential financial](https://appshunter.io/ios/topics/prudential-financial) · [mybenefits prudential](https://appshunter.io/ios/topics/mybenefits-prudential) · [prudential annuity](https://appshunter.io/ios/topics/prudential-annuity) · [mybenefits the standard](https://appshunter.io/ios/topics/mybenefits-the-standard) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*